Chevrolet Suburban Complaints (2003)

497 consumer complaints on file.

#10215974January 25, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE: SPEEDOMETER CALIBRATION ERROR RESULTING IN INCORRECT SPEED LEVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215692January 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT CONTROL PANEL FAILED, AND THE FUEL GAUGE BECAME INOPERATIVE AND DISPLAYED INACCURATE READINGS. THE DEALER STATED THAT BECAUSE THE VEHICLE EXCEEDED 70,000 MILES, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215581January 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER HAS ERRATIC OPERATION. SHOWS A SPEED OF 70 MPH WHEN ACTUALLY GOING 56. PARKED IN DRIVEWAY SHOWS SPEED OF 35 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215468January 20, 2008
STEERING:COLUMN, SEATS:MID/REAR ASSEMBLY, LATCHES/LOCKS/LINKAGES, STRUCTURE, SEATS
1. 2003 SUBURBAN Z71 , RATTLE AND CLUNK IN STEERING COLUMN, NOTHING LOOSE IN THE STEERING JUST CLUNKING NOISE WHILE DRIVING. THE STEERING SHAFT HAS BEEN REPLACED 3 TIMES. 2. SECOND ROW MIDDLE SEAT BELT FAILED TO RETRACT AND UNABLE TO FASTEN BELT WITHOUT FORCE. CORRECTED 3. LATCHES LOCATED ON THE BACK OF THE SECOND ROW SEATS TO HOLD UP THE THIRD ROW FLOOR BOARDS WHEN USING THIRD ROW HAVE BROKEN NUMEROUS TIMES (LATCHES ARE PLASTIC WHICH MAKES NO SENSE) 4. PAINT ON THE REAR BUMPER AND LEFT BY GAS TANK FILL RUSTED (THIS WAS CORRECTED) 5. DRIVER SEAT MOTOR RUNS AFTER VEHICLE TURNED OFF. THIS HAS BEEN BROUGHT TO THE DEALERS ATTENTION MANY TIMES AND THEY WERE UNABLE TO DUPLICATE PROBLEM. 6. REAR ACCESS DOOR WEATHER STRIPING STRETCHED. 7. TRUCK FAILED TO START FOR NUMEROUS REASONS OTHER THEN DEAD BATTERY. FUEL TANK PUMP MODULE WENT BAD. CRANK SHAFT POSITION SENSOR WENT BAD. THE MOST RECENT OF 1/20/07 HAS NOT YET BEEN DETERMINED. THIS IS A MAJOR PROBLEM AS THE TRUCK IS NOT RELIABLE. INFACT MY 1994 FORD EXPLORER IS MORE RELIABLE THEN THIS TRUCK PROBLEMS BEGAN IN 2003, STARTING WITH 2ND ROW SEAT BELT ISSUES 8. EXCESSIVE SQUEAKING FROM FRONT END, NUMEROUS COMPLAINTS MADE TO DEALER, BELTS REPLACED AND PULLEYS CLEANED SEVERAL TIMES THEN PULLEYS READJUSTED. 9. LEFT REAR DOOR FAILED TO OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214773January 14, 2008
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PERIODICALLY OUR CAR'S GAS GAUGE AND SPEEDOMETER STICK. IT IS INTERMITTENT AND WE CANNOT FIND A CONNECTION AS TO WHEN/WHERE. WE RECENTLY RECEIVED A LETTER FROM CHEVY RECOGNIZING THERE IS A DEFECT IN THEIR MANUFACTURING BUT ALSO INCLUDES A REFUSAL TO FIX OUR SUBURBAN BECAUSE IT HAS MORE THAN 70,000 MILES ON IT. THIS IS A SAFETY ISSUE AND SHOULD FALL UNDER A MANDATORY RECALL. CARS HAVE TO BE ABLE TO KNOW HOW FAST THEY ARE GOING AND IF THEY HAVE ENOUGH FUEL TO GET THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214580January 12, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT PANEL ON MY 2003 CHEVROLET SUBURBAN DOES NOT ACCURATELY DISPLAY SPEED. THE NEEDLE EITHER STICKS OR JUMPS AROUND OR JUST DOESN'T DISPLAY SPEED ACCURATELY. THIS HAS CREATED A SITUATION WHEREIN I DO NOT EVER KNOW MY ACTUAL SPEED CREATING A SAFETY HAZARD FOR THE OCCUPANTS OF MY VEHICLE AND OTHERS ON THE ROAD. GM IS APPARENTLY AWARE OF THE PROBLEM AND IS FIXING THOSE VEHICLES WITH LESS THAN 70,000 MILES, BUT MINE HAS GREATER MILEAGE AND THEY HAVE REFUSED TO CORRECT MY PROBLEM. I THINK THEY SHOULD BE COMPELLED TO CORRECT THIS SAFETY DEFECT THAT THEY OBVIOUSLY AGREE EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214262January 9, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING SPEEDOMETER RANDOMLY LOCKS UP AT DIFFERENT SPEEDS. SOMETIMES IT SHOWS I'M DOING 55MPH IN A 25MPH ZONE. I'VE CALLED GM ON SEVERAL OCCASIONS IN THE PAST BUT WAS TOLD IT WAS AN ISSUE WITH MY VEHICLE. I CALLED THE DEALERSHIP AND WAS INFORMED THE COST TO FIX RANGED FROM $500-$600. I GOT A LETTER FROM GM TODAY BUT WAS TOLD SINCE MY VEHICLE WAS OVER 70,000 I WAS STUCK WITH THE REPAIRS. THIS I THINK IS ABSURD. IF IT IS CLEARLY A DEFECT THEN IT SHOULD BE REMEDIED REGARDLESS OF THE MILEAGE ON THE VEHICLE. I AM THE SECOND OWNER OF THIS VEHICLE SO I TOOK THE LIBERTY OF CALLING THE PREVIOUS OWNER THIS EVENING AND HE TOLD ME HE HAD THIS PROBLEM AROUND 46,000 MILES. HE SAID HE WAS INFORMED SINCE THE VEHICLE WAS PAST 36,000 MILES GM WILL NOT COVER IT. THEREFORE, HE TRADED THE VEHICLE IN DUE TO THIS SAME ISSUES WITH THE INSTRUMENT CLUSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213665January 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS DRIVING AT ABOUT 50 MPH AND LOOKED DOWN AND MY SPEEDOMETER READ 120 MPH. I STOPPED, SHUT THE CAR OFF AND STARTED AGAIN, THE SPEEDOMETER FROZE AT 20 MPH. NOW IT RANDOMLY FREEZES OR READS A MUCH HIGHER SPEED THAN I AM GOING. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213671January 4, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVER'S ELECTRIC SEAT HEATER TURNS ON BY ITSELF, SWITCH DOES NOT TURN IT OFF. INTERMITENT PROBLEM. REPEATED SERVICE ATTEMPTS BY GM HAVE NOT CORRECTED PROBLEM. VERY DISTRACTING TO THE DRIVER. THE SEAT GETS UNCOMFORTABLY HOT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213697January 4, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS WHILE DRIVING DURING HOT WEATHER. IT WILL NOT START UNTIL THE VEHICLE HAS SAT FOR 10-20 MINUTES. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213765January 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE AT 52000 ON 2003 SUBURBAN 2500. SPEEDOMETER SHOWS BETWEEN 70 AND 120 MPH. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213607January 3, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER RANDOMLY GOES 5 TO 50 MILES FASTER THAN ACTUAL SPEED OF THE CAR. I CHECKED IT WITH A GPS--IF IT GOES OFF SPEED, IT HAS READ AS HIGH AS 40 MPH AT A STANDSTILL AND AS HIGH AS 120 MPH AT 70 MPH.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213377January 2, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IN MY SUBURBAN 2003 WILL NOT RETURN TO ZERO WHEN I STOP. THEREFORE, IT READS HIGHER SPEEDS THAN ACTUAL DUE TO THIS OFFSET. THIS MORNING I HAD IT PAST 120 MPH WHILE DRIVING SLOWER THAN OTHER CARS ON THE HIGHWAY. I SEARCHED THE INTERNET AND IT LOOKS A COMMON PROBLEM. WHY IT IS NOT A RECALL. SPEED IS SAFETY, IS IN IT? WHY NHTSA IS KEEPING SILENT?*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213378January 2, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAD THE SAME PROBLEM LIKE OTHERS WITH THE SPEEDOMETER IN MY 2003 SUBURBAN. EARLY 2007, I HAD LESS THEN 70K ON IT AND WHEN I CONTACTED THE DEALER, THERE WAS NO RECALL. THE FIX WAS ABOUT $500. NOW (2008), GM SAYS THEY WILL FIX IT IF THE TRUCK HAS LESS THAN 70K. HOW CONVENIENT?! GM WAITED UNTIL MORE CARS ARE ABOVE 70K AND THEN DECIDES TO RECALL IT. WHERE IS NHTSA? THIS PROBLEM HAS BEEN REPORTED FOR YEARS.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213428January 2, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DOES NOT WORK CORRECTLY. IT HAS BEEN THIS WAY ON AND OFF FOR THE LAST SIX MONTHS. IT WILL JUMP AROUND OR THE NEEDLE STICKS IN THE 120 MPH POSITION. I HAVE RECEIVED A NOTICE IN THE MAIL REGARDING THIS ISSUE ELCLOSURE LETTER 07187. I HAVE JUST WENT OVER THE 70,000 WARRANTY STATED IN THE LETTER BY 712 MILES. I'VE CONTACTED CHEVROLET AND THE DEALER WHICH THEY HAVE TOLD ME THAT I FALL OUTSIDE THE WARRANTY. THE COST OF REPAIR IS AROUND $560. I WOULD HAVE HAD IT FIX SIX MONTHS AGO BUT COULD NOT AFFORD IT. THIS SHOULD BE A RECALL AND BE REPAIR AT NO COST SINCE THIS IS CLEARLY A MANUFACTURED DEFECT.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213531January 2, 2008
VEHICLE SPEED CONTROL
MY 2003 CHEVY SUBURBAN SPEED ODOMETER IS MALFUNCTIONING. WHEN AT A COMPLETE STOP IT READS 30 MPH AND WHEN DRIVING ON THE HIGHWAY IT WILL GO TO 120MPH AND SOMETIMES PAST THAT. VEHICLE JUST HIT 50000 MILES. THIS IS VERY DANGEROUS SAFEY PROBLEM THAT CAN LEAD TO ACCIDENTS AND SPEEDING TICKETS CAUSED BY A KNOWN MALFUNCTION IN GM VEHICLES. THE COST OF REPAIRING THIS PROBLEM IS VERY EXPENSIVE AND SHOULD NOT BE AN OUT OF POCKET EXPENSE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213092December 28, 2007
ENGINE AND ENGINE COOLING:ENGINE
WHEN STARTING THE VEHICLE THE OIL IS OUT OF THE VALVES CAUSING IT TO SOUND LIKE A DIESEL MOTOR. THEREFORE NEEDING TO LEAVE THE VEHICLE RUNNING FOR AT LEAST 15 MINUTES BEFORE YOU SHOULD PUT IT INTO GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213052December 28, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
COMMON SPEEDOMETER PROBLEM ON MY 2003 SUBURBAN (79K MILES). GAUGE READS ERRATIC INCORRECT SPEEDS. PULLING THE IPC/DIC FUSE RESETS THE GAUGE TEMPORARILY. MANY, MANY COMPLAINTS ABOUT THIS ISSUE CAN BE FOUND, YET NO RECALL HAS BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212877December 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER READS 120 WHEN STOPPED. WORKS WHEN IT WANTS, BUT RIGHT NOW THE SPEEDO IS BURIED AS FAR AS IT CAN GO. DEALER WANTS $500.00 TO FIX WHEN THEY KNOW THE STEPPER MOTORS ARE BAD. VERY UNSAFE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212691December 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I ALMOST GOT HIT BY ANOTHER DRIVER BECAUSE OF THE PROBLEM WITH THE SPEEDOMETER ON MY 2003 SUBURBAN Z71 THE SPEEDOMETER READ NOW WHEN IS PARK FROM 35 MILES TO 75 MILES AND WHEN IM DRIVING SOMETIMES IT READS 0 OR 120 MILES DOESN'T WORK HOW IS SUPPOSED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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