Chevrolet Suburban Complaints (2002)

439 consumer complaints on file.

#10126681August 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONSUMER STATED THAT THE ANTILOCK BRAKES PULSATED WHILE THE PEDAL WAS PRESSED AND AS A RESULT THE VEHICLE WOULDN'T STOP. THE SERVICE DEALER STATED THAT THIS IS A KNOWN PROBLEM.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125406July 22, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: WHILE DRIVING UNDER 10 MPH THE BRAKES WILL NOT HOLD. NO INDICATOR LIGHTS CAME ON. TOOK VEHICLE TO MECHANIC WHO EXPLAINED THAT THIS WAS AN ABS PROBLEM. THIS PROBLEM OCCURRED EVERYTIME THE CONSUMER DROVE THE VEHICLE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128729July 14, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
1) SEVERAL TIME WHEN PRESSING ON THE BRAKES GOING AT A SLOW RATE OF SPEED HAD THE ANITLOCK BRAKES START ACTIVATING (PULSATING) WAS ABLE TO STOP WITH NO INCIDENT BUT HAD TO PRESS MY FOOT AS HARD AS POSSIBLE TO STOP. 2) TOOK THE 2002 CHEVY SUBURBAN INTO A CHEVROLET DEALER AND HAD THE BRAKES REPAIRED. FOUND OUT THE SENSORS WERE CLOGGED WITH DUST FROM BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128229July 10, 2005
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
DRIVING AT HIGHWAY SPEEDS, CAR ENGINE DIED IMMEDIATELY AFTER SPUTTERING AND LOSING POWER. FIRST TIME THIS HAPPENED, I PULLED OFF THE ROAD AND RESTARTED THE CAR ALMOST IMMEDIATELY. DROVE ANOTHER 600 MILES WITHOUT INCIDENT. SECOND TIME, CAR DIED AGAIN AT HIGHWAY SPEEDS. RESTARTED AFTER 15 MINUTES. AFTER REPORTING THE PROBLEM TO ON-STAR AND HAVING REMOTE DIAGNOSTICS RUN, I DROVE ANOTHER 25 MILES TOWARDS DEALERSHIP RATHER THAN WAITING FOR TOW. (118 DEG HEAT IN DESERT SUN). ENGINE FAILED AGAIN ABOUT 200 YDS FROM DEALERSHIP. DEALER REPLACED FUEL PUMP, PRESSURE REGULATOR, AND FILTER. CROPPER AUTO GROUP IN CASA GRANDE, AZ, KEPT THE DEFECTIVE PARTS. I HAVE HAD PROBLEMS BEFORE WITH FUEL LEVEL SENSOR INDICATING PROPERLY ON THIS VEHICLE. THIS REPAIR ALSO REPLACED FUEL LEVEL SENDING UNIT. $800+ REPAIR. 60,000 MILES ON THE CAR. EXTREMELY HAZARDOUS LOSS OF POWER AND CONTROL WHEN ENGINE DIES WITHOUT WARNING AT HIGHWAY SPEEDS. NOTICED AT LEAST 5 IDENTICAL COMPLAINTS ON NHTSA WEBSITE: OID ID NUMBERS 10041486, 10079660, 10099685, 10100051, 10126511.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127611July 6, 2005
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL:CRUISE CONTROL
BRAKE PEDAL FAILED TO RELEASE CRUISE. BRAKES FAILED ALTOGETHER CAUSING BRAKES TO GO TO THE FLOOR, SUBSEQUENTLY VEHICLE HAD TO BE DRIVEN OFF ROAD TOWARD TRAFFIC BRINGING ABOUT LOSS OF CONTROL OF VEHICLE CAUSING CRASH INTO ANOTHER VEHICLE ON HIGHWAY AND HITTING A TELEPHONE POLE. VEHICLE WAS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10127659July 6, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
ANTI LOCK BRAKES ACTIVATE AT LOW SPEEDS, LEADING TO A LOSS OF CONTROL AND LONGER STOPING DISTANCES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127054June 29, 2005
PARKING BRAKE
DT: 2002 CHEVY SUBUBRAN 1500LS. THE PARKING BRAKE IS INEFFECTIVE AND HAS BEEN SINCE PURCHASED THE VEHICLE. BOUGHT THIS USED, BUT ABOUT A WEEK LATER AFTER PURCHASE. DID TAKE TO A DEALER FROM WHERE IT WAS PURCHASED. THE DEALER THOUGHT THAT THE BRAKE WAS EXAMINED, AND THAT THE PARKING BRAKE WAS OKAY, AND SHOULD HOLD A VEHICLE ON A SLOPE. OVER THE LAST FEW MONTHS HAVE DECIDED THE PARKING BRAKE WAS A PROBLEM. THERE WAS A SLOPE IN DRIVEWAY, TESTED, AND FOUND THAT IT DID NOT WORK. DID NOT TAKE BACK TO DEALER, BUT OWNER FELT IT WAS A DESIGN DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127060June 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AXLE HUBS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT: 2002 CHEVROLET SUBURBAN, ANTI LOCK BRAKES FAILED TO STOP THE VEHICLE WHEN DRIVING AT SLOW SPEEDS, WHEN CONSUMER PRESSED ON THEK BRAKES THE VEHICLE SLOWED DOWN , BUT DID NOT COMPLETELY STOP THE VEHICLE, CONSUMER HAS TO PUMP THE BRAKES TO GET THE VEHICLE TO STOP, CONSUMER TOOK VEHICLE TO THE DEALER,WHO TOLD HIM THAT THE PROBLEM WAS THAT THE HUB ASSEMBLY SENSORS NEEDING REPLACEMENT. THE DEALER SAID THAT VEHICLE WAS NO LONGER UNDER WARRANTY, AIR CONDITIONING CORE LEAKSED IN THE FRONT AND THE REAR OF THE VEHICLE. THOSE WERE THE ONLY KNOWN PROBLEMS WITH THE VEHICLE AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126926June 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1)LIGHT BRAKE PEDAL APPLICATION CAUSES PEDAL PUSH BACK AND MINIMAL BRAKING 2)ALMOST NO STOPPING ABILITY 3)HUB W/SPEED SENSOR PART # 15134584
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126511June 24, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, VEHICLE SPEED CONTROL
DT: CONTACT OWNED A 2002, CHEVROLET SUBURBAN. HE FILED A COMPLAINT BEFORE, AND HIS ODI NUMBER WAS 10099685. WHILE DRIVING VEHICLE COMPLETELY SHUT DOWN. CONSUMER HAD TO WAIT FOR ABOUT 15 MINUTES BEFORE STARTING IT AGAIN. CONSUMER STATED THAT HE HAD THIS PROBLEM SINCE PURCHASING THE VEHICLE. IT STALLED INTERMITTENTLY. CONSUMER HAD THE FUEL PUMP REPLACED A TOTAL OF FIVE TIMES. ALSO, FUEL FILTER HAD TO BE REPLACED SEVERAL TIMES. CONSUMER STATED THAT ONSTAR CALLED THE PROBLEM CODE RED. CONSUMER WAS TOLD NOT TO DRIVE THE VEHICLE. AT 70 MPH THE VEHICLE WOULD SURGE AND LURCH. CONSUMER STATED THAT A CLANKING NOISE WAS HEARD WHEN TURNING A TIGHT CORNERS. ALSO, THERE WAS AN ADDITIONAL INCIDENT ON 8-26-04.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125891June 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 2002 CHEVORLET SUBURBAN, WHEN CONSUMER GOES TO PUSH ON THE BRAKES THEY PUSH BACK. THE BRAKES HAVE NO STOPPING POWER, THE ABS PULSEATE, THEY MAKES A LOW GROWLING NOISE WHEN PUSHED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123828June 20, 2005
SERVICE BRAKES, HYDRAULIC
DT: PROBLEM WITH ABS. IN THE PAST MONTH WHILE BRAKING AT LOW SPEEDS THE BRAKES DID NOT ACTIVATE BUT THE ABS ACTIVATED. THE CONSUMER HAS HAD MANY NEAR ACCIDENTS DUE TO THIS FAILURE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123804June 1, 2005
PARKING BRAKE
I OWN A 2002 CHEVROLET SUBURBAN WITH A LITTLE MORE THAN 50,000 MILES. I HAVE JUST HAD MY THIRD SET OF PARKING BRAKE SHOES INSTALLED ON MY CAR. THE FIRST PAIR WERE REPLACED WHEN THE CAR WAS UNDER WARRANTY! THIS CAR HAS ITS OWN UNIQUE PARKING BRAKE PADS AND ROTOR. THERE MUST BE SOMETHING WRONG WITH THE DESIGN OF THIS SYSTEM, I HAVE NEVER HAD ANOTHER CAR THAT REQUIRED THE REAR BRAKE PADS TO BE REPLACEDTHIS FREQUENTLY! IF I WAS EVERY ENOVLVED IN AN INCIDENT WHERE I WOULD HAVE NEEDED THE EMERCENCY BRAKE(PARKING), I DON'T THINK IT WOULD BE CAPABLE OF STOPPING THIS VEHICLE. Y RECOMMONDATION IS THAT YOU ISSUE A RECALL TO CORRECT THE INHERRENT DEFECTS IN THE SUBURBANS PARKING/EMERGENCY BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123874June 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKES UNEXPECTEDLY ACTIVATE AT LOW SPEED CAUSING INCREASE IN STOPPING DISTANCE ON DRY PAVEMENT. DEALER REPLACED LEFT WHEEL HUB AND ANTI-LOCK SENSOR AT A COST TO ME OF $500. VEHICLE IS A 2002 WITH 40,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121922May 23, 2005
AIR BAGS
DT: HUSBAND HAD AN ACCIDENT, CAR PULLED OUT IN FRONT OF HIM AND HIT THEM ON DRIVER AND BACK SEAT PASSENGER SIDE HEAD. UPON IMPACT, AIR BAG DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10121384May 19, 2005
SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
FEB.05 WE WERE IN BIG BEAR CA. WITH 4 OR MORE FEET OF FRESH SNOW: COMING DOWN THE HILL IN OUR 2002 SUBURBAN THE BRAKES BECAME VERY SOFT AND PEDAL WENT TO THE FLOOR WITH NO BRAKES. WE CHECKED THE GROUND UNDER SUBURBAN AND ALL THE BRAKE FLUID WAS ON THE SNOW. WE HAD SUBRUBAN TOWED TO THE NEAREST DEALER IN REDLANDS BECAUSE THERE IS A "BUMPER TO BUMPER" POLICY ON IT. TOM BELL HAD TO REPLACE THE "BRAKE LINE". WE TOOK A CAB TO THE ONTARIO AIRPORT FOR A RENTAL CAR AND DROVE BACK HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121648May 19, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT A SLOW SPEED STOP, THE ABS KICKS IN, INCREASING STOPPING DISTANCE. I HAVE COME CLOSE TO AN ACCIDENT TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121550May 13, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
2002 CHEVROLET SUBURBAN EXPERIENCING PROBLEMS WITH THE POWER STEERING SENSORS. *MR THE SENSORS REACTED SPORADICALLY. THE CONSUMER ALSO EXPERIENCED THIS PROBLEM WITH HIS 1999 GMC YUKON. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120794May 12, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT LOW SPEEDS WHEN PRESSING THE BRAKES THE ABS BRAKES ON MY 2002 CHEVY SUBURBAN PUMP AND ALLOW THE VEICHLE TO MOVE FORWARD. HAVE HAD TWO OCCASSIONS WERE THIS ALMOST CAUSED AN ACCIDENT. DEALER PARKWAY MOTORS CALUMET MICHIGAN DETERMINED IT WAS CORROSION ON THE ABS SENSORS. THEY TOLD ME THEY FIRST REPORTED THE PROBLEM TO GM ENGINEERING 3 YEARS AGO AND CURRENTLY THE SEE ALMOST ONE OF THESE PROBLEMS A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120449May 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DOES NOT SHIFT PROPERLY IN 1ST AND 2ND GEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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