Chevrolet Suburban Complaints (2007)

482 consumer complaints on file.

#10821352January 21, 2016
UNKNOWN OR OTHER
3 DOOR LATCHES HAVE STOPPED WORKING AND WILL NOT ALLOW THE DOOR TO STAY SHUT. THIS CAN OBVIOUSLY BE VERY DANGEROUS IF THEY WERE TO GIVE OUT WHEN DRIVING AND IT SEEMS TO BE A VERY COMMON PROBLEM FROM WHAT I HAVE HEARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819534January 11, 2016
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKS NEAR AIRBAG POSE SAFETY PROBLEM. GM WILL NOT RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819047January 8, 2016
AIR BAGS, UNKNOWN OR OTHER
ENTIRE DASHBOARD HAS SEVERE CRACKING AND LOOSE PIECES OF THE DASHBOARD DUE TO CRACKING. THIS SITUATION CREATES AN UNSAFE CONDITION WHICH COULD CAUSE BODILY HARM IN THE CASE OF AN ACCIDENT SPECIFICALLY IN THE DEPLOYMENT OF THE AIR BAG. THE SMALL CRACKED PIECES OF THE DASHBOARD ARE SMALL ENOUGH FOR A CHILD TO SWALLOW CREATING A CHOKING HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818048January 5, 2016
AIR BAGS
DASHBOARD IS CRACKED UP TO AIR BAG COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818112January 5, 2016
UNKNOWN OR OTHER
I HAVE A 2007 SUBURBAN THAT HAS A CRACKED DASH ALONG THE INSTRUMENT PANEL AND OVER BY THE AIR BAG... CHEVORLET WILL NOT FIX IT BECAUSE IT IS NOT UNDER RECALL AND VECHILE IS OUT OF WARRANTY AND SAYS I WILL HAVE TO COME OUT OF POCKET TO HAVE IT FIXED. I THINK IS A DEFECT IN YOUR DASHES AS I USE A SUN SHIELD AND IT STILL CRACKED AND I DONT HAVE THE MONEY TO FIX SOMETHING I FEEL IS A DEFECT IN THE WAY YOU MAKE YOU DASHES. I AM SCARED THAT IF THE AIR BAG DEPLOYS ON THE PASSENGER SIDE THAT SOMEONE MAY GET HURT BECAUSE OF THE WAY IT IS CRACKED. I WOULD TO HAVE THIS RESOLVED AND NOT HAVE TO COME OUT OF POCKET AND TAKE AWAY FROM MY 5 CHILDREN TO HAVE THIS ISSUE FIXED WHEN I FEEL IT'S A DEFECT ON YA'LLS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794616November 18, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE DASHBOARD PREMATURELY CRACKED IN THE SAME AREA TWICE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHERE THEY REPLACED THE DASHBOARD, BUT THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND INDICATED THAT A CLIP FRACTURED AND THERE WAS A CRACK ON THE DASHBOARD THAT NEEDED TO BE REPLACED A THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786346October 27, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
I PURCHASED A 2007 CHEVROLET SUBURBAN APPROXIMATELY 18 MONTHS AGO. IT HAD APPROXIMATELY 86000 MILES ON IT. AT APPROXIMATELY 89000 MILES THE DASH BEGAN CRACKING. IT HAS CONTINUED TO CRACK EVER SINCE. THE FIRST ONE WAS ON THE LEFT FRONT OF THE PASSENGER SIDE AIRBAG. SINCE THEN I HAVE NUMEROUS CRACKS ON THE DRIVERS SIDE OVER THE INSTRUMENT PANEL. THIS COULD BE A HAZARD IF THE AIR BAG IS DEPLOYED AND THE DASH BREAKS FURTHER AND SENDS PROJECTILES OF THE DASH MATERIAL AIRBORNE IN A CRASH. THIS SEEMS TO BE A PROBLEM WITH ALL OF THESE MODEL VEHICLES FROM 2007 TO 2011. I BELIEVE IT SHOULD BE ADDRESSED AND PAID FOR BY GM. SOME OF THESE CRACKS HAVE HAPPENED WHILE MOVING AND ONE EVEN HAPPENED FROM THE INTERIOR GETTING COLD INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779696October 5, 2015
UNKNOWN OR OTHER
THE ODOMETER INSTRUMENT CLUSTER WENT OUT ON MY 2007 SUBURBAN AND THE RADIO IS CHANGING STATIONS ON ITS OWN. ALSO THE METAL TRIM ON MY DOOR HANDLES AND HEATING/AC CONTROLS IS PEELING APART AND CUTTING MY HANDS. IN ADDITION, THE ENGINE BURNS OIL AND I HAVE CHECKED IT OUT BY THREE DIFFERENT DEALERS/MECHANICS AND THEY CANNOT FIND ANY LEAKS. I HAVE SEEN A LOT OF SIMILAR COMPLAINTS AND I BELIEVE CHEVY SHOULD REPAIR THESE ITEMS AT NO COST TO OWNERS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10779516October 3, 2015
STRUCTURE:BODY
THE CHROME ON THE DOOR HANDLES, ALL 4 OF THEM, ARE PEELING, WHERE THE CHROME WILL ACTUALLY SLICE YOUR SKIN ON YOUR FINGERS AND MAKE YOU BLEED.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10775900September 24, 2015
UNKNOWN OR OTHER
STEPPED ONTO THE RUNNING BOARD TO ENTER THE VEHICLE AND UPON DOING SO THE DASH CRACKED IN TWO PLACES ON THE DRIVERS SIDE. A FEW WEEKS AFTER THIS I NOTICED THAT THE DASH HAD CRACKED AT AN UNKNOWN TIME ON THE PASSENGER SIDE DIRECTLY NEXT TO THE AIRBAG SECTION OF THE DASH. HAVE TRIED TO CONTACT GM ABOUT THIS PROBLEM AND CANNOT GET A RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762748September 9, 2015
SEAT BELTS, UNKNOWN OR OTHER
I PURCHASED MY 2007 CHEVROLET SUBURBAN BRAND NEW IN 2007. I THINK THE MILEAGE IS SOMEWHERE AROUND 150,000 BUT NOT SURE BECAUSE THE ODOMETER CLUSTER WENT OUT ON THE VEHICLE SEVERAL YEARS AGO. ALSO, MY DOOR HANDLES ARE STARTING TO PEEL APART WHICH ARE CUTTING MY HANDS AND MY CHILDREN'S HANDS. ONE INCIDENT IT SLICED MY HAND OPEN VERY SIMILAR SEVER PAPER CUT BUT WORSE. THE HANDLES WERE ALREADY REPLACED ONCE ON MY SUBURBAN BACK IN 2009 BY GM AND AT GM'S COST. THE MAIN ISSUE ABOUT THIS EMAIL IS THE SEATBELTS AND THE DASHBOARD. THERE ARE FOUR PASSENGER SEATBELTS THAT DO NOT WORK HARDLY AT ALL. SOMETIMES THEY WILL SNAP IN/BUCKLE AND THERE ARE A LOT OF TIMES THAT THEY DO NOT. THE CRACK IN MY DASHBOARD IS RIGHT NEXT TO THE AIRBAG. IT REALLY CONCERNS ME AS FAR AS BEING A SAFETY ISSUE. I DO HAVE FIVE SMALL CHILDREN THAT ARE CONSTANTLY WITH ME IN MY CAR. I JUST WANT THIS DASHED FIXED AT NO CHARGE BEING THAT IT IS A DEFECT. I HAVE SIGNED A PETITION WITH THOUSANDS OF OTHER GM OWNERS WITH THE SAME EXACT ISSUE....CRACKED DASHBOARD AND MOST OF THEM IN THE SAME EXACT PLACE. . I'M JUST ASKING FOR THIS TO BE REPLACED AND CORRECTED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10748221August 12, 2015
ENGINE
THE TRUCK USES A QUART OF OIL EVERY 1000-1500 MILES. THIS IS NOT GOOD FOR THE ENVIORNMENT OR MY WALLET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735647July 21, 2015
ENGINE
CHEVROLET SUBURBAN HAVE A PROBLEM WITH EXCESSIVE OIL BURNING. AND NOT DOING ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735302July 20, 2015
ELECTRICAL SYSTEM:WIRING, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR WINDSHIELD WIPER ACTIVATED INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED. THERE WAS A BURNING ODOR COMING FROM THE FRONT AND REAR AREA OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE WIRING INTO THE FUSE BOX WAS MELTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING HARNESS HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10731150June 30, 2015
FUEL/PROPULSION SYSTEM
THE ENTIRE FUEL SYSTEM HAD CORROSION ON THE METAL FUEL LINES, TO THE POINT THAT THEY WERE ABOUT TO FAIL, DEALER REPLACED THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730202June 24, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WIRE HARNESS UNDERNEATH VEHICLE RUBBING ON DRIVE SHAFT CAUSING ELECTRICAL ISSUES. BATTERY DRAIN, COMPRESSOR FOR AIR RIDE BURNING OUT, STABILITY CONTROL WARNING LIGHT COMING ON AND VARIOUS OTHER ELECTRICAL ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717644May 21, 2015
ENGINE
I BOUGHT THIS SUBURBAN USED IN 2010 WITH ABOUT 32,000 MILES ON THE ODOMETER. I AM THE 2ND OWNER. FROM THE DAY I BOUGHT IT, IT HAS BURNED OIL. THE ADD OIL LIGHT COMES ON HALF WAY THROUGH A OIL CHANGE. IT'S MY 3RD SUBURBAN. NEITHER OF THOSE TWO HAD EVER BURNED OIL. IT WAS STILL UNDER FACTORY WARRANTY, SO I TOOK IT TO COURTESY CHEVROLET IN PHOENIX. THEY PUT IT ON A OIL WATCH. I HAD TO BRING THE TRUCK BACK IN EVERY THOUSAND MILES SO THEY COULD CHECK THE BURN RATE. THEY ALWAYS SAID IT WAS NORMAL PER CHEVY BURN RATES. REALLY? CHECK THE INTERNET FOR 2007 CHEVROLET ENGINE OIL, HIGH BURN RATES AND YOU WILL SEE THAT MINE IS NOT THE ONLY ENGINE THAT BURNS OIL. IT SOUNDS LIKE CHEVROLET KNEW THERE WAS A PROBLEM, AND INSTEAD OF FIXING THE PROBLEM WITH INTEGRITY, THEY CHANGED THEIR BURN RATES SO THEY WOULDN'T HAVE TO. I HAVE LOST ALL FAITH IN CHEVROLET. I WILL NEVER BUY ANOTHER CHEVROLET PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717161May 18, 2015
SERVICE BRAKES, STEERING
I STARTED MY CAR AND THE BRAKES WERE GONE AND THE STEERING WHEEL WAS LOCKED UP. I TURNED IT OFF AND STARTED IT AGAIN, THEN THE BRAKES WOULD LOCK UP AND THERE WAS NO POWER STEERING. I WAITED A WHILE AND TRIED A THIRD TIME, IT MADE A POWER STEERING MACHINE NOISE AND WAS BACK TO NORMAL. I WAS AFRAID TO DRIVE IT BECAUSE I DIDN'T WANT TO CAUSE AN ACCIDENT IF IT HAPPENED AGAIN. I HAD IT TOWED TO THE DEALER. THE DEALER COULD NOT REPRODUCE THE PROBLEM, THEREFORE COULD NOT USE MY EXTENDED WARRANTY TO FIX IT. I PAID OUT OF POCKET FOR A NEW POWER STEERING PUMP, BECAUSE I WILL NOT DRIVE IT IF THERE IS EVEN A CHANCE OF THAT HAPPENING AGAIN. IT'S TOO MUCH OF A LIABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713306April 28, 2015
AIR BAGS, STRUCTURE:BODY, WHEELS, EQUIPMENT ADAPTIVE/MOBILITY
MY TWO CHILDREN AND I WHERE COMING HOME FROM A WRESTLING TOURNAMENT TRAVELING ON A HIGHWAY DOING ABOUT 65 MPH. THEY WERE IN THE BACK SEAT. WE ALL HAD SEAT BELTS ON. I HAD A EPILEPTIC SEIZURE AND THEY SAID MY FOOT HIT THE THROTTLE SO WE MIGHT HAVE BE GOING FASTER WHEN WE HIT. I LAST RECALL DOING THE SPEED LIMIT. I WENT TO THE LEFT AND MISSED A POWER POLE BUT HIT THE RAILROAD TRACKS(THESE TRACKS ARE BANKED UP ON DIRT AND ROCK). WHICH CAUSED THE SUBURBAN TO SOME HOW ROLL 4 TO 5 TIMES DOWN THE TRACKS.WE ENDED UP ON THE OTHER SIDE OF THE TRACKS ON OUR RIMS. EVERY TIRE WAS BLOWN. EVERY WINDOW WAS SHATTERED EXCEPT THE FRONT IT HAD A HOLE IN A CENTER OF IT WHICH A RAILROAD TIE CAME THRU. THERE ARE IMPRESSIONS OF THE RAILROAD ROAD TRACKS ON THE SUBURBAN . THE DRIVER SIDE OF THE SUBURBAN IS SMASH DOWN TO THE DRIVER HEAD REST . I ENDED UP WITH A BROKEN NECK. THANK GOODNESS MY KIDS SEATS WERE RECLINED IN THE BACK OR THEIR NECKS WOULD HAVE BROKE. NOT ONE PART OF THIS SUBURBAN IS NOT SMASHED. EVERYTHING FLEW OUT OF IT WHEN WE ROLLED. MY SON HAD TO CRAWL OUT THE WINDOW AND SEARCH ON THE GROUND TO FIND CELL PHONES THAT FLEW OUT OF THE SUBURBAN WHEN WE WRECKED TO CALL 911. THE SIDE AIR BAGS FAILED MY FAMILY. I ALWAYS FELT SAFE WITH THEM. BUT WE ROLLED AND THEY DID NOT WORK. EVEN THE FRONT AIRBAG DIDN'T GO OFF WHEN I FIRST HIT THE TRACKS. BESIDES MY BROKEN NECK IT ALL TURNED OUT GOOD. I WILL NEVER BUY A CHEVY AGAIN. OUR INSURANCE COMPANY SAID OUR SUBURBAN IS TOTALED. ONLY THING WORTH ANYTHING IS MAYBE THE SEATS. EVERYTHING THING ELSE IS SCRAP METAL. IF YOU'D LIKE TO SEE PICTURES YOUR WELCOME TO CONTACT US. BUT PLEASE CHECK INTO THESE SUBURBANS. IF WE WOULDN'T HAVE HAD SEATBELTS WE WOULD ALL BE DEAD. MY HUSBAND WENT AND BOUGHT A 2015 FORD . I WILL NEVER PUT MY TRUST IN A CHEVY AGAIN. OR AIRBAGS. I'M WONDERING IF THEY JUST PUT A AIRBAG STICKER IN THEM TO MAKE US FEEL SAFE. THANK YOU *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10704505April 8, 2015
STRUCTURE
THE ENTIRE DASH BOARD IS FULL OF CRACKS. SOME ARE ALL AROUND THE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban