Chevrolet Suburban Complaints (1997)

431 consumer complaints on file.

#719900March 9, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION STARTED GRINDING AT 5 MPH IN FIRST GEAR ONLY. THE SUBURBAN WAS DRIVEN DIRECTLY TO THE DEALER, A DISTANCE OF APPROXIMATELY 10 MILES. BY THE TIME WE ARRIVED, THE TRANSMISSION WAS GRINDING IN ALL GEARS AND AT ALL SPEEDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551128February 29, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
POSSIBLE ENGINE FAILURE CAUSED THE VEHILCE NOT TO START AFTER IT HAD BEEN DRIVEN, AND THEN PARKED, A SHORT DISTANCE FRON CONSUMERS HOME. DEALER ATTEMPTED TO REPAIR BUT FOUND NO REMEDIES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719477February 29, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, UNKNOWN OR OTHER
ENGINE CHECK LIGHT CAME ON 1ST THEN A VARIOUS OTHER PROBLES BEGAN OCCURING AS WE TRIED TO GET OUR VEHICLE HOME. WHEN WE GOT IT TO THE DEALER'S REPAIR SHOP WE WERE TOLD THAT THE #2 FUEL INJECTOR HAD STARTED LEAKING AND FILLED THE WHOLE ELECTRICAL SYSTEM WITH GAS. THIS HAPPENED AGAIN 4 MONTHES LATER WHEN THE #5 INJECTOR STARTED LEAKING. BOTH TIMES THE DEALER TOLD US THAT WE WERE LUCKY THAT THE VEHICLE DIDN'T START ON FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#551138February 28, 2000
STEERING
STERERING WHEEL ROTATION SENSOR FAILED CAUSING THE STEERING WHEEL TO JERK WHILE DRIVING. THIS FAMILY HAS THREE SUBURBANS ALL THE SAME YEAR/MODEL AND THEY WHERE ALL REPAIRED FOR THE SAME PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718954February 18, 2000
SUSPENSION:FRONT, STEERING
SUBJECT VEHICLE HAS PULLED, SEVERELY, TO THE RIGHT SINCE PURCHASE. THE SALEMAN SAID AN ALIGNMENT WOULD FIX THE PROBLEM. THE VEHICLE HAS BEEN REALIGNED THREE OR FOUR TIMES, THE STEERING WHEEL SENSOR HAS BEEN REPLACED AND THE CASTOR ADJUSTED. THE SERVICE DEPARTMENT DOESN'T SEEM TO KNOW WHAT ELSE TO DO. THE VEHICLE STEERING CONTINUES TO PULL DANGEROUSLY TO THE RIGHT, ESPECIALLY WHEN DRIVING ON A ROAD (INTERSTATE OR LOCAL) WHICH HAS BEEN SLOPED IN THAT DIRECTION. THE STEERING WHEEL CONSTANTLY PULLS IN A CLOCKWISE DIRECTION. WHEN DRIVING IN TOWN OR ON THE INTERSTATE, IF THE STEERING WHEEL WERE TO SLIP OUT OF YOUR HAND OR YOU WERE TO LET GO OF THE STEERING WHEEL FOR A SECOND, THE VEHICLE WOULD RUN OFF THE ROAD. THE STEERING ALSO FEELS UNSTABLE AND VAGUE WHEN DRIVING ON THE INTERSTATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856989February 15, 2000
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EMERGENCY BRAKE CABLE ENGAGED BY ITSELF SPORADICALLY. ALSO EXCESSIVE WEAR OF BRAKE PADS, 3 SETS OF PADS WORE OUT FROM 8,000 MILES TO 48,000 MILES OF WEAR/ ROTORS WERE REPLACED DUE TO DEFECTIVE HUB. ALSO, 2 BRAKE SENSORS AND 2 SETS OF BRAKE CALIPERS WERE REPLACED. DEALER NOTIFIED, AND MOST REPAIRS AND LABOR WAS DONE UNDER WARRANTY, OTHER REPAIRS WERE DONE AT CONSUMER'S COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000260February 8, 2000
STEERING
STEERING SENSOR REPLACED SEVERAL TIMES DUE TO STEERING JERKING AND DIRECTIONAL PROBLEMS, NOT ABLE TO RECTIFY, FINALLY CONSUMER HAD THE STEERING SENSOR TAKEN OUT TO REMEDY PROBLEM (DESIGN). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856213February 3, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE PEDAL GOES DOWN TO THE FLOOR WHENEVER BRAKES ARE APPLIED. DEALER WAS NOT NOTIFIED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717982January 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SUDDEN BRAKE FAILURE; BRAKE PEDAL DEPRESSED COMPLETELY TO FLOOR; SMALL AMOUNT OF BRAKING CAPABILITY REMAINED; LOUD MECHANICAL"CRUNCH" SOUND FROM UNDERNEATH CHASSIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851129January 27, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING THE BRAKES AREN'T WORKING BECAUSE THE FRONT BRAKES ARE NOT STRONG TO STOP THE TRUCK,THIS ALSO CAUSES EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855396January 24, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DEFECTIVE BATTERY LEAKED ONTO THE BRAKE LINE WHICH CAUSED NO BRAKING ABILITY AND COULD RESULT IN A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717755January 23, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855239January 20, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE BEEN EXPERENICING ONGOING BRAKE FAILURE WHENEVER BRAKES ARE APPLIED IN WET/SNOWY ROAD CONDITIONS. VEHICLE BEEN IN DEALER SHOP ON THREE OCCASIONS, AND PROBLEM STILL GOES UNRESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717490January 18, 2000
POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:DRIVELINE:UNIVERSAL JOINT, TIRES, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
I HAD THE UNIVERSAL JOINTS REPLACED, (DEALER STATED IT WAS NEEDED), AND EVER SINCE, I HAVE NOISE WHICH SEEMS TO COME FROM DRIVESHAFT. I HAD THEM ( DEALER ) CHECK, AND THEY SAID THAT IT WAS THE TIRES, OR PERHAPS A BEARING. THIS NOISE WAS NOT PRESENT PRIOR TO GETTING U-JOINTS, HOWEVER I ALSO HAD CUPPING ON A RIGHT FRONT TIRE, AND THEY REPLACED A MODEL, OR SOMETHING. I SAW ON THE NTSA BULLETIN NO. 9610 OF JAN 4, 2000 , THAT 1997 SUBURBANS HAD A COMPONENT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558923January 12, 2000
STEERING: STEERING WHEEL/HANDLE BAR
THERE IS A GRINDING IN THE STEERING COLUMN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854767January 6, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE BRAKES THE STEERING WHEEL VIBRATES VERY HARD, AND VEHICLE COULD POSSIBLY LOSE CONTROL. TOOK TO DEALER, THEY SAID IT WAS OUT OF WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558864January 4, 2000
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL SENDING UNIT INSIDE THE FUEL TANK SHORTED OUT AND SPARKING, CAUSING 3 FUEL PUMPS TO GO OUT CAUSING CONSIDERABLE DAMAGE TO THE PLUG. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558868January 3, 2000
TIRES:TREAD/BELT
CONSUMER HAS REPLACED 8 FIRESTONE STEELTEX TIRES LT24575R16 BECAUSE OF TREAD SEPARATION, BULGES AND BELTS COMING THROUGH TIRE, ONE OF THE TIRES ONLY GIVE 5 MILES BEFORE IT POPPED, BRAKE LINE LEAKAGE DUE TO TREAD SEPARATION (4/00).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854382December 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ONGOING PROBLEM WITH REAR WHEEL BRAKES SYSTEM NOT WORKING. VEHICLE BEEN INSPECTED/REPAIRED BY TWO DIFFERENT DEALERS. ON SEVERAL OCCASIONS BRAKE PADS HAVE BEEN REPLACED. ALSO, FOUR ROTORS HAVE BEEN REPLACED AND TURND MORE THEN TWICE EACH. PROBLEM STILL OCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716327December 21, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EXCESSIVE FRONT DISC PAD WEAR - VEHICLE PULLS TO LEFT WHEN BRAKING - DESCRIPTION IS THE SAME FOR EACH INCIDENT - PADS REPLACED AND DRUMS TURNED AT 9948 AND 33000 MILES - OBVIOUSLY THERE IS A DESIGN PROBLEM WITH THESE BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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