Chevrolet Suburban Complaints (2007)

482 consumer complaints on file.

#10919293October 27, 2016
AIR BAGS
LADIES AND GENTLEMEN: I HAVE CONTACTED GM/CHEVROLET AND THEY ARE TELLING ME THIS IS NOT A VALID RECALL ANY LONGER. PLEASE LET ME KNOW IF NEED TO CALL/CONTACT SOMEONE ELSE. THANK YOU,[XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919030October 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918419October 24, 2016
UNKNOWN OR OTHER
I HAVE SEVERAL CRACKS THROUGHOUT MY DASH AND AM CONCERNED THAT I WILL HAVE ADDITIONAL DANGEROUS SHARP PLASTIC FRAGMENTS IN ADDITION TO METAL FRAGMENTS FROM THE OPEN AIR BAG RECALL. THIS HAS BEEN A KNOWN PROBLEM GM HAS FAILED TO ADDRESS. IN ADDITION, I ALSO HAVE A PROBLEM WITH ENGINE TEMPS HEATING UP TO WHERE THE AC GOES INTO FAIL SAFE THAT GM SAYS THEY CANNOT FIX EVEN AT MY EXPENSE. AFTER ABOUT 10-15 MINUTES RUNNING IN IDLE TO LAUNCH MY BOAT I CAME BACK TO FIND MY CHILDREN DIAPHORETIC IN THEIR CAR SEATS AND HAD TO USE MY SKILLS AS A PARAMEDIC TO COOL THEM DOWN DUE TO THE EXTREME TEMPERATURE IN THE VEHICLE. I CANNOT EVEN SIT IN DRIVE FOR A FEW MINUTES PICKING UP THE CHILDREN WITHOUT THIS HAPPENING. I PUT A TEMPORARY FIX ON WITH AN AFTERMARKET ELECTRIC FAN AFTER REPLACING THE FAN CLUTCH AND WHOLE COOLING SYSTEM IN THE VEHICLE, PLUS 3 AC COMPRESSORS NOW TO BUY ME A FEW MORE MINUTES. GM DOES NOT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. I NOW ONLY USE THE VEHICLE IN THE WINTER WHEN THE CHILDREN ARE WITH ME FOR THEIR SAFETY.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10917254October 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915889October 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915459October 12, 2016
AIR BAGS
WAS ADVISED OF RECALL ON DEFECTIVE AIR BAG INFLATOR AND WHEN I CALLED THEY SAID THAT SINCE NO ONE HAD BEEN KILLED IN A CHEVROLET SUBURBAN, THAT MY CAR WAS SAFE TO DRIVE. WHEN I NOTED THAT THE OTHER VEHICLES IN WHICH FOLKS WERE INJURED OR DIED WERE DEAMED SAFE TO DRIVE UNTIL THEY KILLED SOMEONE, THE SIMPLY REPEATED THE STATEMENT THAT MY VEHICLE WAS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911370October 3, 2016
UNKNOWN OR OTHER
DASH CRACKED WHILE STILL UNDER WARRANTY, I HAD IT REPLACED ONCE AND IT CRACKED AGAIN. IT HAS JUST GOTTEN WORSE OVER THE YEARS. IT NOW HAS MULTIPLE CRACKS ALL OVER THE DASH AND RATTLES WHEN YOU DRIVE DOWN THE STREET. NOT ONLY DOES IT POSE A SAFETY CONCERN BUT S ONE OF THE MOST ANNOYING THINGS EVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909904September 27, 2016
AIR BAGS
IT'S BEEN 4 MONTHS. PATS STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905551September 10, 2016
UNKNOWN OR OTHER
MY DASH HAS CRACKED ABOVE THE STEERING WHEEL CONTROL AREA ALL THE WAY UP. I HAVE TRIED TO REPAIR WITH PLASTIC EPOXY AND A VINYL REPAIR KIT AND IT STILL LOOKS HORRIBLE. DUE TO THE DEGREE OF POOR PERFORMANCE WITH THIS CHEAP PIECE AND POSSIBLE FRACTURING UPON AIRBAG INFLATION IT IS VERY DANGEROUS AND SHOULD BE RECALLED. GM ISN'T TAKING RESPONSIBILITY FOR THE MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904929September 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903733September 6, 2016
AIR BAGS
TAKATA RECALL CHEVROLET DEALER WILL NOT FIX THE PROBLEM WHICH MEANS OUR FAMILY IS DRIVING A KILLING MACHINE BECAUSE WE CANNOT AFFORD TO LEASE OR BUY ANOTHER VEHICLE. WE WOULD LIKE TO KNOW WHAT RECOURSE WE HAVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901991August 27, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD AROUND THE AIRBAG HAS CRACKED IN MULTIPLE PLACES. THIS IS ALARMING AS THE INTEGRITY OF THE DASH/ AIR BAG IS NOW AT RISK. SHOULD THESES AIRBAGS DEPLOY I AM AFRAID THE PLASTIC WILL HIT MYSELF OR WORSE MY WIFE AND FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898616August 25, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL COVER FRACTURED DUE TO DEFECTIVE MATERIAL. THE INSTRUMENT PANEL COVER WAS REPLACED TWICE; HOWEVER, THE FAILURE WAS NOT CORRECTED. ALSO, THE INTERIOR DOOR HANDLES FRACTURED AND SEPARATED FROM THE DOOR FRAMES. THE DOOR HANDLES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897707August 22, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE LAST WEEK, MONTHS AFTER IT'S ISSUE. I HAVE BEEN TOLD THERE IS NO REMEDY AS YET. I FEEL THAT IF THIS IS NOT CORRECTED SOON, THEN A BUYBACK IS IN ORDER. HOW CAN WE DRIVE A VEHICLE THAT IS DANGEROUS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897745August 22, 2016
AIR BAGS, UNKNOWN OR OTHER
I NOTICED LAST YEAR THAT MY DRIVER SIDE DASH HAD A CRACK BETWEEN THE WINDSHIELD AND THE STEERING WHEEL AND AT FIRST WAS SHOCKED AS I THOUGHT I WAS SEEING THINGS BUT INFACT IT WAS CRACKED. I CONTACTED MY CAR DETAILER AND ASKED IF HE NOTICED IT AND HE TOLD ME HE SEES THIS IN MANY SUBURBAN'S AND ESCALADES THAT HE DETAILS AND THOUGHT I WAS AWARE OF IT AND WOULD CONTACT THE DEALERSHIP! I CONTACTED THE DEALERSHIP THAT SAID IT WAS NOT COMMON AND ASKED IF I USE A SUN SHADE BEING THAT IT'S SO HOT IN SOUTH FLORIDA & I TOLD THEM I ALWAYS DO AND I HAVE A 1996 ISUZU TROOPER AND I DON'T HAVE ANY CRACKS IN MY DASH. THE DEALERSHIP SAID THERE WAS NOTHING THEY COULD DO. I RECENTLY RECIEVED A RECALL LETTER STATING MY VEHICLE HAD AN AIRBAG RECALL AND WHEN I WENT ONLINE TO CHECK THE STATUS I SAW ALL THESE COMPLAINTS ABOUT OWNERS OF CHEVY SUBURBAN'S WITH DASHBOARDS CRACKING. I WAS ON LUNCH BREAK TODAY AND WHEN I GOT IN MY TRUCK I WANTED TO TAKE A CLOSER LOOK AT THE AIRBAG COMPARTMENT AND TO MY DISBELIEF, THE PASSANGER SIDE DASH ALSO HAD A CRACK IN IT NOW AND IN THE EXACT SAME SPOT AS ALL THE OTHER COMPLAINTS JUST ABOVE THE PASSANGER SIDE AIRBAG COMPARTMENT AND SAME AREA ON THE DRIVERS SIDE. BEING THAT BOTH SUBURBAN'S & ESCALADES ARE MANUFACTURED BY GM, I NOW KNOW THERE'S A SERIOUS PROBLEM AND GM NEEDS TO TAKE RESPONSIBILITY FOR THIS DEFECT FOR THE AMOUNT OF MONEY THESE VEHICLES COST!!! ( $72,000.00 WAS WHAT MY SOUTHERN COMFORT CUSTOM SUBURBAN COST ME.) SO GM WHAT ARE YOU GOING TO DO ABOUT THESE ONGOING ISSUES WITH CRACKING DASBOARDS/AIRBAGS??? THIS IS JUST THE BEGINING OF MY FIGHT ON THIS PROBLEM THAT SHOULD NOT HAVE HAPPENED. AND I SEE I'M JUST ONE OF MANY COMPLAINTS WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896230August 16, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION. 1 MONTH OF DRIVING IS EQUAL TO 2-3 QUARTS OF OIL REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896285August 16, 2016
UNKNOWN OR OTHER
CRACKED DASH. THE VEHICLE'S DASH BEGAN TO CRACK IN SEVERAL PLACES INCLUDING ADJACENT TO THE PASSENGER AIRBAG WHEN THE VEHICLE WAS APPROXIMATELY TWO YEARS OLD. AT THE THREE YEAR POINT (MID 2010), JUST OUTSIDE OF THE WARRANTY PERIOD, I WAS ABLE TO CONVINCE THE LOCAL DEALER TO REPLACE THE DASH AT A 50% COST TO ME. ALMOST EXACTLY THREE YEARS LATER (MID 2013) I DEVELOPED THE EXACT SAME CRACKS. UPON CONSULTATION WITH THE DEALER I WAS TOLD THERE WAS NO GM PROGRAM TO MITIGATE THE COST OF A SECOND REPLACEMENT. MY CONCERN IS WITH REGARD TO THE IMPENDING PASSENGER SIDE AIRBAG RECALL. HOW WILL THE AIRBAG BE REPLACED WITHOUT REMOVING AND REPLACING THE SEVERELY CRACKED DASH. THE BRITTLE PLASTIC ASSOCIATED WITH THIS DASH, SPECIFICALLY IN THE VICINITY OF THE PASSENGER AIRBAG IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895035August 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE PARKED, THE AIR BAGS LOCATED ON THE BOTH FRONT DOORS DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888755July 26, 2016
SEATS
DRIVER'S SEAT BACK BROKEN AND FRONT PASSENGER SEAT TWISTED AFTER REAR END COLLISION. VEHICLE WAS STATIONARY ON A HIGHWAY WHEN STRUCK FROM BEHIND BY ANOTHER VEHICLE GOING IN EXCESS OF 65 MPH. MY VEHICLE WAS MOVED 30 FEET FROM POINT OF IMPACT. FORCE OF IMPACT BROKE DRIVER'S SEAT BACK. DRIVER WEIGHS 220 LBS. FRONT PASSENGER SEAT WAS TWISTED LEFT. PASSENGER WEIGHS LESS THAN 110 LBS. BOTH OCCUPANTS INJURED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10888768July 26, 2016
UNKNOWN OR OTHER
DASH PAD CRACKED. CRACK STARTS BY UPPER LEFT CORNER OF PASSENGER SIDE DASH AIRBAG PAD AND GOES TOWARD WINDSHIELD. SEEMS TO BE A COMMON PROBLEM AS STATED TO ME BY DEALERSHIP WHERE I BOUGHT THE VEHICLE. AFTER MY VEHICLE WAS RECENTLY TOTALED, I WENT TO SEE ANOTHER SUBURBAN, A 2008 WHICH HAD A CRACKED DASH WITH IDENTICALLY PLACED CRACK. DEALER WANTED $750 JUST FOR THE PART. WONDERING IF THE CRACK WILL AFFECT AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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