Chevrolet Suburban Complaints (1997)

431 consumer complaints on file.

#724386June 22, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I SAW ON TELEVISION THAT THE NTSA WAS LOOKING INTO A PROBLEM WITH LEAKY BATTERIES ON THE CHEVROLET SUBURBANS. MY BATTERY DID LEAK CAUSING A POWER FAILURE. IT ALSO LEAKED DOWN THE INSIDE OF THE ENGINE COMPARTMENT EATING AWAY WIRES AND TAKING ALL THE PAINT OFF THE INNER FENDER WELL AND PARTS OF THE FRAME. I TRIED TO COMPLAIN WHEN IT HAPPENED AND THE DEALER JUST IGNORED ME TELLING ME IT IS THE BATTERY MANUFACURERS PROBLEM AND I WOULD HAVE TO FIND THEM AND COMPLAIN. THIS CAN BE A VERY DANGEROUS PROBLEM, PLEASE LET ME KNOW WHAT YOU FIND OUT ABOUT THIS ISSUE. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724402June 22, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
YESTERDAY I READ IN THE DALLAS MORNING NEWS THAT YOU ARE INVESTIGATING GM SUV'S AND BATTERY LEAKS. I WOULD LIKE TO GO ON RECORD AS HAVING HAD THIS PROBLEM. FORTUNATELY THE LEAK WAS DETECTED WHILE THE VEHICLE WAS SITTING IN MY GARAGE AND NO ONE WAS HURT. ALTHOUGH, THERE WAS DAMAGE DONE TO THE VEHICLE AND I HAD TO PAY FOR A NEW STARTER CABLE, AUXILIARY CABLE, PARTS AND GENERAL CLEANUP. THE SUBURBAN WAS JUST OVER 2000 MILES OUT OF WARRANTY. PLEASE KEEP ME POSTED. THANK YOU KAREN YOCUM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864030June 22, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
EA00 013/BATTERY LEAKS ACID: BATTERY LEAKAGE FROM POSITIVE POST RESULTED IN LOSS OF POWER. MANUFACTURER CONTACTED. *AK THE BATTERY FAILED AGAIN AND WAS REPLACED BY A NEW ONE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863316June 9, 2000
STEERING: STEERING WHEEL/HANDLE BAR
EA-99-011; WHILE DRIVING AND UPON ATTEMPTING TO MAKE A LEFT OR A RIGHT HAND TURN, STEERING WHEEL LOCKED UP. PROBLEM WAS MORE LIKELY TO OCCUR WHEN MAKING A LEFT HAND TURN. ALSO, NOTICED PLAY IN STEERING WHEEL ,CAUSING VEHICLE TO PULL LEFT AND RIGHT. CONSUMER HAS CONTACTED DEALER AND MANUFACTURER, CASE NUMBER C00509683. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#863025June 5, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WORK INTERMITTENTLY, THEY COME ON/OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722905May 19, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
CHEVROLET DID NOT PAY FOR ANY OF THE REPAIRS. THEY OFFERED TO PAY HALF, WHEN I DID NOT ACCEPT , THEY WITHDREW THE OFFER. AT THE TIME MY VEHICLE WAS IN THE SHOP THERE WERE 3 OTHERS IN FOR THE SAME PROBLEM. THEY ALL HAD TO HAVE THE TRANSMISSIONS REPLACED. I BELIEVE THERE IS A DEFINITE PROBLEM WITH THE TRANSMISSIONS THEY HAVE PUT IN THESE VEHICLES, AND THEY ARE NOT STANDING BEHIND THEM. MY VEHICLE HAS ALWAYS BEEN PROPERLY SERVICED BY CHEVROLET, AND IT HAS NOT BEEN ABUSED. I FEEL THAT THESE VEHICLES SHOULD BE RECALLED AND CHEVROLET HAVE TO FIX THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722801May 17, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ONGOING PROBLEM; DEALER'S AWARE- NO FIXING PROBLEM- WHILE DRIVING EXHIBITS A LOOSE BEHAVIOR AT VARIOUS SPEEDS LIKE DRIVING ON ICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722188May 2, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:WIRING
ENGINE WOULDN'T START. TOWED TO DEALER. STARTED AND DEALER COULDN'T FIND PROBLEM. STATED IT WAS PROBABLY FUEL PUMP SINCE HAD SEEN THIS BEFORE. FINALLY FAILED AFTER SURGING AND DYING DURING DRIVE. FOUND "BURNED" (SAID DARKENED INSULATION) WIRING HARNESS WHICH DAMAGED OTHER COMPONENTS FROM FUEL PUMP TO ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721938April 26, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:WINDSHIELD, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, STEERING:HYDRAULIC POWER ASSIST:PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
FUEL PUMP AND SENDING UNIT MELTED AND SHORTED OUT CAUSING CAR TO STALL ON THE ROAD.TORQUE CONVERTOR REPLACED/ TRANS RECONDITIONED, POWER STEERING BOX LEAKING/ REPLACED. BOTH CATALYTIC CONVERTERS REPLACED,AC COMPRESSOR REPLACED. NUMEROUS COOLANT LEAKS FIXED. WINDSHIELD REPLACED DUE TO DEFECT. BATTERY REPLACED DUE TO ACID LEAK. WHATS NEXT? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721970April 26, 2000
SUSPENSION:REAR
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721972April 26, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING 65 MPH AND TOWING A BOAT ON INTERSTATE WHEN TRANSMISSION "WENT OUT" (UNDER 50,000 MILES) ALMOST CAUSING COLLISION. EMPLOYEE OF DEALERSHIP ADVISES GM HAS HAD PROBLEM WITH TRANSMISSIONS OVERHEATING BUT NO RECALL OR SERVICE BULLETINS. PURCHASED NEW TRANSMISSION WITH SUPPOSEDLY "CORRECTED" PROBLEM. NEED HELP TO SEE IF GM WILL HELP COVER ANY COSTS WITH PROBLEM THEY WERE AWARE OF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860958April 26, 2000
SEAT BELTS
ALL SEAT BELTS ARE UNBALE TO STAY TIGHTENED. DEALER WAS NOT NOTIFIED. PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721863April 24, 2000
STEERING
PLEASE NOTE THERE SEEMS TO BE A PROBLEM IN STEERING THAT ALLOWS STEERING PRESSURES TO CHANGE WHILE TURNING WHEEL, IT IS AN ODD FEEL THAT IS NOTICED AT LOW SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711224April 7, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:WINDSHIELD WIPER/WASHER
THE DELCO FREEDOM 676 BATTERY POST BREAKS OFF, DELCO AND DEALER ARE AWARE OF THIS PROBLEM. BUT NEITHER WOULD ADMIT THIS UNTILE I INFORMED THEM A CAR BATTERY STORE DEALER HAD MADE ME AWARE OF THIS PROBLEM. ONE MONTH LATER I RAN INTO A LADY WITH THE SAME BATTERY AND PROBLEM AT THE DEALERSHIP AND SHE WAS GETTING THE STANDARD ANSWER UNTIL I SHOWED UP. IT WAS AT THAT TIME I LEARNED FROM HER THE WINDSHIELD WIPER SYSTEM HAD A PROBLEM THE DEALER WAS AWARE. I HAVE NOT FOUND ANY RECALL INFORMATION IN EITHER CASE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711266April 7, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
VEHICLE STEERING WOULD BE VERY UNSTABLE AND GIVE WAY IN TURNS AT HIGH AND LOW SPEEDS. STEERING WHEEL WAS VERY LOOSE AND WOULD BE TIGHT IN A LEFT TURN AND NORMAL IN RIGHT TURNS. TOOK IT TO THE DEALER AND THEY SAID IT WAS A BAD STEERING GEAR BOX. I LOOKED UNDER THE PLASTIC SHROUD FOR THE STEERING INPUT SHAFT AND THE LOCKING NUT WAS LOOSE. THIS STEERING PROBLEM SEEMS TO BE A PROBLEM FOR OTHER SUBURBAN OWNERS AS WELL, I DON'T HTINK THIS GEAR BOX IS THE ONLY CAUSE AND DON'T THINK I SHOULD HAVE TO PAY 1000.00 DOLLARS FOR A REPAIR THAT IS A MANUFACTURER DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720833March 31, 2000
STEERING
THE FAILURE MANIFESTED ITSELF BY MEANS OF OVERSTEERING TO THE POINT OF LOSING TRACTION AND SKIDDING ON RH OR LH FRONT WHEEL DEPENDING IN WHICH DIRECTION I WAS TURNING. IT USUALLY HAPPENED AT APPROX. 30 MPH. IT IS LIKE THE VEHICLE IS "TAKING OVER" THE STEERING. THIS OCCURRED MANY TIMES UNTIL I HAD THE "STEERING WHEEL POSITION SENSOR" REPLACED. ACCORDING TO CHEVROLET'S CUSTOMER SERVICE THEY ARE LOOKING IN TO THE PROBLEM, BUT AT THIS TIME DO NOT FEEL THAT IT IS A SAFETY PROBLEM. I FEEL OTHERVISE SINCE I ALMOST LOST CONTROL OF THE VEHICLE THE FIRST COUPLE OF TIMES IT HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551562March 27, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP SENDING UNIT COMPLETELY BURNED CAUSING THE ENGINE TO SHUT DOWN WHILE DRIVING. (ATTORNEY FOR CONSUMER) NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720602March 26, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858777March 17, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ABOUT ANY SPEED THE VEHICLE WOULD STALL WITHOUT PRIOR WARNING. CONSUMER HAS TO TURN ENGINE OFF. THEN SWITCH PARKING PAWL TO NEUTRAL, AND RESTART ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720104March 14, 2000
UNKNOWN OR OTHER
NO SUBBARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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