Chevrolet Suburban Complaints (2004)

406 consumer complaints on file.

#10257950February 8, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER IN MY 2004 CHEVY SUBURBAN IS NOT WORKING PROPERLY. WHEN TRAVELING ONLY 50 MPH IT READS 91 MPH. CAN'T TELL HOW FAST I'M DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257445February 4, 2009
WHEELS
WE WERE DRIVING BACK FROM THE AIRPORT, 60 MILES FROM OUR HOME. BEFORE WE LEFT THE AIRPORT AREA WE HEARD A NOISE. AS WE ARE HEADED HOME APPROXIMATELY 20 MILES DOWN THE ROAD THE STABILITY NOTIFICATION AND THE ABS LIGHTS COME ON. FIRST TIME THEY HAD COME ON. EVERY NOW AND THEN WE HEAR A NOISE COMING FROM THE FRONT LEFT WHEEL. THE NOTIFICATION AND LIGHTS CUT OFF AND ON ALL THE WAY TO OUR DESTINATION. APPROXIMATELY 6 MILES FROM OUR HOME, WE HEAR A NOISE AS IF SOMETHING CAME OFF BUT YET THE SUBURBAN WAS DRIVING OKAY FOR THE EXCEPTION OF NOISE AND GRINDING. WE DECIDED TO KEEP DRIVING AS WE ARE IN A HORRIFIC CONSTRUCTION ZONE. THE NEXT DAY I CALL FOR AN APPT FOR INSPECTION AT A PRIVATE WHEEL AND BRAKE SHOP FOR AN ESTIMATE. THEY SAID I HAD EXTENSIVE DAMAGE TO THE WHEEL HUB ASSEMBLIES AND THE FRONT WHEEL TIRE WAS JUST ABOUT TO FALL OFF. THEY SAID THEY WERE EVEN APPREHENSIVE ABOUT MAKING IT FROM THE OUTSIDE OF THE BUILDING, INSIDE. I CALL THE DEALERSHIP. THEY SAID IT THERE WAS NOT A RECALL ON THE HUB ASSEMBLIES AND IT WOULD COST APP $560 TO $600 PER WHEEL FOR REPAIR. I COULD NOT AFFORD THIS SO I TOOK IT TO REPAIR AT THE WHEEL SHOP. MY VEHICLE HAD APPROXIMATELY AT THE TIME 54,000 MILES. I DO HAVE THE OLD PARTS FOR INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257063January 31, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 SURBURBAN, THE INSTRUMENT CLUSTER BEGAN FAILING AT 75,000 MILES. IT IS A DAILY OCCURRENCE OF THE SPEEDOMETER SHOWING INCORRECT SPEED, THE OIL PRESSURE GAUGE IS PEGGED MOST OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256888January 29, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER DOES NOT ALWAYS START AT 0 SOMETIMES IT STARTS AT 20MPH SOMETIMES AT 30MPH . WHEN YOU START THE VEHICLE IT DOES THIS. ALSO THE OIL GAGE IS AT 40 WITH THE VEHICLE AND GOES OVER 80+ I'M SCARED TO DRIVE MY VEHICLE. CAN YOU HELP ME . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255809January 21, 2009
STEERING
UNDER WARRANTY, BROUGHT CAR IN FOR LOOSE, VIBRATING STEERING WHEEL IN 2004. DEALERSHIP DID SOMETHING TO MAKE IT QUITE BUT 3 MONTHS LATER IT WAS DOING IT AGAIN. TOOK IT IN AGAIN AND THEY SAID TO GET THE CAR GREASED. IT ONLY LASTS A LITTLE WHILE. SO HAS TO BE REPEATEDLY DONE. I'M AFRAID SOMETHING IS GOING TO BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254826January 13, 2009
FUEL SYSTEM, GASOLINE
2004 SUBURBAN HAD LEAK IN GAS TANK. EVAP LINES ON TOP OF FUEL TANK LEAKING GAS OVER TANK AND ON GROUND. HAD LINES REPLACED ON DEC.16, 2008 AND LEAK HAS REAPPEARED JAN. 11, 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253413December 31, 2008
STEERING
CLUNKING NOISE IN THE STEERING COLUMN, DEALER SAID IT WAS THE INTERMEDIATE STEERING SHAFT, CALLED CHEVROLET (THEY GAVE ME A CASE #)SINCE INTERNET SEARCH EXPOSED MANY OTHERS SAME PROBLEM. THEY HAVE A TSB #000235003 ABOUT THIS AND HOW TO FIX THE PROBLEM. CHEVROLET WANTS ME TO PAY A $99 DIAGNOSIS FEE AND THEY MIGHT HELP ME WITH THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253046December 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER REGULARLY FAILS TO WORK, USUALLY READING AN INCORRECT SPEED (CHECKED AGAINST A HANDHELD GPS DEVICE) AND OCCASIONALLY DOES NOT WORK AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250850December 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER JUMPED FROM APPROX.69 TO 110 AND CONTINUED TO STAY HAYWIRE AND IS NOT READING ACCURATELY. APPARENTLY A KNOWN PROBLEM BY CHEVY BUT THEY ARE ONLY REPAIRING IN 7 YEARS 70,000 MILES. OF COURSE I AM AT 4 YEARS AND AT 77,000. I WAS OVER 74K MILES WHEN NOTICE CAME OUT SO EVEN THEN WOULD NOT HAVE BEEN ABLE TO GET KNOWN DEFECT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250136November 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER NOT REGISTERING ACCURATELY. WHILE IN NEUTRAL 90 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249759November 25, 2008
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
THE COOLANT LEVEL IN THE RESERVOIR CONTINUED TO DROP, PROMPTING ME TO REFILL IT WEEKLY. SERVICE SHOP WORKED ON THIS ON AND OFF FOR SEVERAL MONTHS. AFTER SEVERAL ENGINE OVERHEATING SITUATIONS, WE TOOK IT TO A DIFFERENT SHOP. TURNS OUT OUR HEADS ARE CRACKED. THEY WERE MANUFACTURED BY CASTECH AND ARE KNOWN TO BE DEFECTIVE ACCORDING TO GM BULLETIN #06-06-01-019B (DOCUMENT ID 1986750). THERE IS NOW SO MUCH ANTI-FREEZE IN OUR ENGINE THAT THE ENTIRE MOTOR NEEDS TO BE REPLACED DUE TO THE CORROSIVE NATURE OF THE FLUID. GM SAID THAT THEY WOULD PAY NOTHING TOWARDS OUR REPAIR. THE ENGINE ONLY HAS 91K MILES AND NOW NEEDS TOTAL REPLACEMENT B/C OF AN ISSUE THAT GM KNEW ABOUT SINCE 6/12/07 BUT NEVER CONTACTED US ABOUT. HAD THE REPLACED THE HEADS BACK IN 2007, WE MOST CERTAINLY WOULDN'T BE FACING TOTAL MOTOR REPLACEMENT AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249006November 17, 2008
VISIBILITY:REAR WINDOW WIPER/WASHER, VISIBILITY
OUR FAMILY WAS NOT HOME, THE CAR HAS BEEN PARKED IN THE DRIVEWAY AS NORMAL. MY NEIGHBORS WERE IN THE YARD AND SUDDENLY HEARD WHAT SOUNDED LIKE AN EXPLOSION. THEY LOOKED OVER AND THE REAR WINDOW HAD SHATTERED AND BLEW THE GATE OPEN. IT ALSO MELTED THE PLASTIC THAT HOLDS THE GLASS. IT SEEMS AS IF POSSIBLY THE REAR DEFROSTER MAY HAVE BEEN FAULTY ALTHOUGH THE VEHICLE HAS NOT BEEN MOVED IN 3 DAYS. GLAD SOMEONE WAS NOT STANDING BEHIND IT. IT BLEW GLASS ABOUT 10 FT. WAITING ON INS TO CALL BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248408November 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY FAMILY AND I WERE TRAVELING ON THE INTERSTATE IN OUR 2004 CHEVY SUBURBAN WHEN MY SPEEDOMETER STARTED FLUCTUATING FROM 20 MPH TO 70 MPH TO 120 MPH. THE ENGINE DIDN'T SEEM TO CHANGE ITS RUNNING SPEED AS THE SPEEDOMETER FLUCTUATIONS WERE OCCURRING. I ONLY HAVE 40K MILES, AND I'M THE ORIGINAL OWNER. MY WIFE MAINLY DRIVES IT TO TAKE OUR KIDS TO SCHOOL AND THEIR ACTIVITIES, AND ERRANDS. WILL THE DEALER REPAIR FOR FREE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246913October 28, 2008
ELECTRICAL SYSTEM
SPEEDOMETER ERRATIC, STUCK ON 71MPH. WILL NOT FUNCTION, SEVERE SAFETY HAZARD AND COMMON TO MANY OTHER CHEVROLET OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246952October 28, 2008
STEERING
UNDER WARRANTY, BROUGHT CAR IN FOR LOOSE, VIBRATING STEERING WHEEL IN 2006. DEALERSHIP BROUGHT TO OUR ATTENTION THE NEED TO REPLACE A BOLT ON THE STEERING SHAFT, WAS A WARRANTY REPAIR COVERED BY GM AND WE DID NOT HAVE TO PAY (ISSUED AS RECOMMENDED REPAIR ONLY IF CONSUMER BROUGHT TO ATTENTION. PROBLEM WENT AWAY. PROBLEM RECURRED IN FALL 2008 (CAR NOW OUT OF WARRANTY) IDENTICAL SYMPTOMS AS BEFORE. CONTACTED DEALERSHIP AGAIN TO COMPLAIN, THEY STATED, OUT OF WARRANTY HAVE TO PAY FOR NEW PART REPLACEMENT. FEEL THIS IS A FLAWED ENGINEERED COMPONENT ON VEHICLE FROM START, SHOULD NOT HAVE TO PAY FOR SOMETHING THAT IS NOT SAFE IN THE FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246433October 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FLUTTERING\STICKING RECALL CAME OUT AFTER MY VEHICLE WAS BEYOND THE WARRANTY MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246215October 21, 2008
WHEELS, SERVICE BRAKES, HYDRAULIC
THE TOP NUT WHICH HOLDS THE RIGHT REAR BRAKE CALIBER BRACKET CAME OUT ON MY VEHICLE. THE RESULT CAUSED MY VEHICLE TO ABRUPTLY STOP SEVERELY JERKING THE PASSENGERS IN THE TRUCK. THE BRACKET ALSO PUNCTURED SEVERAL CRACKS TO THE INSIDE OF MY RIM CAUSING MY TIRE TO DEFLATE. I HAVE NEVER HAD THE CALIPER NUTS REMOVED ON MY VEHICLE. THE ONLY THING I CAN THINK OF IS THE NUT MUST HAVE VIBRATED LOOSE. THE LOWER NUT WAS LOOSE AS WELL. THE LOOSE LOWER NUT WAS DISCOVERED AFTER REMOVING THE WHEEL TO REPAIR THE DEFLATED TIRE. THE INCIDENT OCCURRED ON SUNDAY, OCTOBER 19, 2008 AT 1:30 AM. MY VEHICLE WAS TOWED HOME FOR REPAIR. A NEW RIM AND BRAKE CALIPER NUT HAD TO BE PURCHASED TO REPAIR MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244730October 8, 2008
SEATS, ELECTRICAL SYSTEM
A SHORT IN THE WIRING THAT POWERS THE HEATED SEATS AND POWER DRIVERS SEAT. CONNECTOR IS BURNED AND MELTED. AS A RESULT OF THE SHORT, MY BATTERY HAS BEEN DRAINED TWICE. LUCKILY THIS WAS FOUND BEFORE A FIRE OR SERIOUS INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244478October 6, 2008
STEERING
THE STEERING COLUMN HAS SOME FLAW IN IT CAUSING A LOOSE CONNECTION ON THE COLLAPSIBLE SHAFT. GE IS CLAIMING THAT A "CORRECTED OR REVISED" SHAFT IS THE FIX BUT THEY ARE NOT CURRENTLY PAYING FOR THE "FIX". THIS IS A 2004 CHEVY. SUBURBAN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243190September 23, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
A COUPLE OF MONTHS AGO I RECEIVED A LETTER FROM GM INFORMING ME OF A POTENTIAL DEFECT ON THE SPEEDOMETER OF ANY 04 CHEVY SUBURBAN, BUT IT STATED THAT I SHOULD NOT TAKE THE VEHICLE TO THE DEALERSHIP UNLESS THERE IS A PROBLEM. YESTERDAY 9-22-08 COMING BACK FROM MY SON BALL GAME THE SPEEDOMETER WAS STUCK ON 70 AND WHEN MY HUSBAND APPLIED THE BRAKE INSTEAD OF DECREASING THE SPEEDOMETER WAS GOING TOWARD THE 120 MARK AND WE WERE ALMOST AT A COMPLETE STOP. NOW GM DID SEND INFORMATION THAT THERE MIGHT BE PROBLEMS BUT DON'T DO ANYTHING UNLESS YOU SUSPECT PROBLEMS. ANYWAY I HAVE 78,000 MILES ON THIS VEHICLE AND GM SENT A LETTER THAT THEY WILL FIX IT NO CHARGE IF IT IS UNDER 70,000. ITS A DEFECT THERE SHOULDN'T BE A TIME LIMIT TO GET IT REPLACED A DEFECTIVE SPEEDOMETER. IT IS EXTREMELY DANGEROUS ESPECIALLY WHEN CHILDREN ARE IN THE VEHICLE. WHY SHOULD ANYONE PAY FOR AN ITEM THAT IS DEFECTIVE. IT SHOULD BE REPLACED AT NO CHARGE. I HAVE HEARD OF OTHER PEOPLE WITH THE SAME PROBLEM AS I HAVE HAD. SOMETHING NEEDS TO BE DONE SUCH AS A RECALL INSTEAD OF A POSSIBLE DEFECT LETTER. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban