Chevrolet Suburban Complaints (2003)

497 consumer complaints on file.

#10353387September 1, 2010
SERVICE BRAKES, HYDRAULIC
1) SUDDEN LOSS OF BRAKING POWER DURING STOP WITH NO WARNING. 2) PEDAL TRAVELS ALMOST COMPLETELY TO THE FLOOR. BRAKING FORCE IS MUCH LESS THAN NORMAL. THIS IS NOT AN INTERMITTENT CONDITION. 3) EXAMINATION SHOWS THAT A HARD (STEEL?) HYDRAULIC BRAKE LINE HAS CORRODED AND RUPTURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348715August 11, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE SPEEDOMETER WOULD MALFUNCTION LEAVING THE CONTACT UNAWARE OF THE SPEED THAT THE VEHICLE WAS TRAVELING. THE CONTACT ALSO STATED THAT THE SPEEDOMETER MALFUNCTIONED WHEN THE VEHICLE WAS IN PARK. THE SPEEDOMETER WOULD DISPLAY 60 MPH WHEN THE VEHICLE WAS NOT MOVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE VEHICLE HAD UNDER 80,000 MILES. THE DEALER ALSO ADVISED THE CONTACT TO FILE A COMPLAINT WITH THE MANUFACTURER TO HAVE THE VEHICLE REPAIRED AT NO COST, BUT SINCE THE CONTACT DID NOT FILE A COMPLAINT WITH THE MANUFACTURER AND HAS HIGH MILEAGE THE CONTACT WAS RESPONSIBLE FOR THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER SHOULD ISSUE A RECALL SINCE THE ISSUE WITH THE DASHBOARD WAS VERY COMMON. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346875August 2, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHEN BRAKING AT LOW SPEEDS, THE ABS WOULD INDEPENDENTLY ACTIVATE. THE FAILURE PROGRESSED OVER TIME AND WOULD OCCUR SEVERAL TIMES WHILE IN TRANSIT. THE DEALER ADVISED THAT THE ABS WAS DEFECTIVE AND THE SENSORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. FAILURE MILEAGE WAS APPROXIMATELY 55,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346502July 31, 2010
ELECTRONIC STABILITY CONTROL (ESC)
TRUCK STALLS OUT WHILE DRIVING. MAY DRIVE FOR 20-30 MILES, THEN STALL OUT. TOOK IT TO THE CHEVRON DEALER, THEY CHECKED, DID NOT FIND ANYTHING WRONG. SAID COMPUTER SHOWS EVERYTHING O.K.. THIS IS VERY DANGEROUS FOR MY FAMILY, BECAUSE TRUCK WILL STOP ANYWHERE, AND CAN CAUSE AN ACCIDENT. THE TRUCK IS 7 YEARS OLD, SOMEONE SHOULD KNOW WHAT THE PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345116July 25, 2010
SERVICE BRAKES, HYDRAULIC
AFTER AN INITIAL FAILURE OF THE HYDRAULIC BRAKE (LINE RUPTURED ABOUT TWO FEET BEHIND THE ABS VALVE) WHILE THE CAR WAS MOVING, AND AFTER THIS LINE WAS REPLACED, I INSPECTED THE REAR WHEEL BRAKE LINES AND NOTICED EXTREME CORROSION ON BOTH LINES THAT RUN FROM A JUNCTION CONNECTION ABOVE THE DIFFERENTIAL TO THE HOSES ON EACH CALIPER. WHILE CHECKING THE FITTINGS AND INSPECTING THE LEFT LINE IT LITERALLY CRUMBLED, BROKE AND STARTED LEAKING. I REPLACED BOTH LINES AND BLEED THE SYSTEM. THE CAR HAD BEEN INTO THE DEALER WITHIN LAST YEAR (APPROX.) FOR BRAKE LINE INSPECTION AFTER OBSERVING A LOT OF RUST. THE DEALER CLAIMED THAT LINES WERE OK AND THAT A LOT OF RUST WAS NORMAL AND OK. I HAD TO PAY FOR THIS INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344967July 23, 2010
AIR BAGS:SIDE/WINDOW
WAS HIT ON THE PASSENGER SIDE AND THE SIDE IMPACT AIRBAGS DID NOT DEPLOY. TRUCK THEN FLIPPED AND NO AIRBAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10343455July 15, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FOR THE PAST 4 YEARS I HAVE OWNED A 2003 SUBURBAN 1500 Z71.3 OF THOSE YEARS I'VE HAD A/C PROBLEMS. WE HAVE REPLACED EVERYTHING AND ANYTHING THAT HAS TO DO WITH A/C. THOUSANDS OF DOLLARS AND NOW SOMETHING ELSE HAS COME UP. DRIVER SIDE HOT AIR BLOWS OUT AND PASSENGER SIDE COLD AIR COMES OUT. WE DON'T KNOW WHAT TO DO WITH THIS SUBURBAN ANYMORE. I HAVE FRIENDS WITH SUBURBANS AND HAVE THE EXACT SAME PROBLEMS WITH IT,WHAT CAN WE DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342314July 9, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING MY 2003 K2500 CHEVY SUBURBAN, ANOTHER VEHICLE PULLED OUT IN FRONT OF ME FROM A SIDE STREET WHILE I WAS TRAVELING ABOUT 35 MPH AND I PRESSED THE BRAKES VERY HARD - HARD ENOUGH TO LOCK UP AT LEAST ONE WHEEL, BUT AVOIDED AN ACCIDENT. I CONTINUED ON, BUT JUST A FEW SECONDS LATER, I APPROACHED AN INTERSECTION, AND THE BRAKE PEDAL WENT TO THE FLOOR, WITH VERY LITTLE BRAKING POWER. I WAS ABLE TO GET THE VEHICLE STOPPED BY PUMPING THE BRAKES QUICKLY AND RAN SLIGHTLY INTO THE BUSY INTERSECTION. I PULLED INTO A PARKING LOT TO INSPECT WHETHER I HAD DAMAGED SOMETHING. I DECIDED TO RETURN HOME ABOUT 1/2 MILE AWAY AND SLOWLY DROVE HOME, WITH VERY LITTLE BRAKING POWER. WHEN I GOT HOME, I CRAWLED UNDER THE VEHICLE TO FIND BRAKE FLUID SPLATTERED AND LEAKING ALL OVER THE UNDERSIDE AROUND THE ABS UNIT. THE BRAKE LINES ARE EXTREMELY CORRODED, AND I SUSPECT ONE HAS BLOWN OUT. THE VEHICLE IS IN VERY GOOD AND WELL MAINTAINED CONDITION OTHERWISE, BUT THE UNDERSIDE SEEMS PARTICULARLY RUSTY. IF I WERE TRAVELING MORE THAN THE 30-35 MPH I WAS, THERE WOULD HAVE BEEN NO WAY TO STOP THE VEHICLE. A SERIOUS ACCIDENT WOULD HAVE OCCURRED. THESE ARE VERY COMMON VEHICLES, IF THIS IS TYPICAL, A SAFETY RECALL MUST BE INITIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341504July 5, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 SUBURBAN SPEEDOMETER NOT WORKING. STARTED MALFUNCTIONING IN DECEMBER 2007, THE NEEDLE WOULD JUMP ALL OVER THE PLACE AND THEN STOPPED WORKING IN JULY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339991June 25, 2010
FUEL SYSTEM, GASOLINE, AIR BAGS:FRONTAL, ELECTRICAL SYSTEM
2003 CHEVY SUBURBAN I THINK IT IS CALLED THE CLUSTER WHERE THE SPEEODOMETER AND THE FUEL GAGE ARE LOCATED. FUEL GAGE DOES NOT WORK AND SPEEDOMETER IS STUCK . AIR BAG LIGHT HAS GONE ON TWICE TOOK TO VEHICLE TO DEALER THEY CHANGED FRONT SENSOR AND THE LIGHT CAME BACK ON A MONTH LATER 06/20/2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339510June 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THE VEHICLE WAS PARKED IN THE DRIVEWAY WITH THE KEY IN THE IGNITION WHILE SHE AND HER TWO SMALL CHILDREN, AGES 2 AND 4, WERE WATCHING A MOVIE. THE BATTERY DIED DURING THE MOVIE AND THE CONTACT MOMENTARILY LEFT BOTH CHILDREN IN THE VEHICLE WHILE SHE WENT TO RETRIEVE JUMPER CABLES. THE YOUNGEST CHILD WAS ABLE TO MOVE THE SHIFTER OUT OF GEAR AND THE VEHICLE PROCEEDED TO MOVE, KNOCKING THE YOUNGEST CHILD OUT OF THE VEHICLE. THE CHILD BECAME LODGED BETWEEN THE REAR OF THE VEHICLE AND A GRILL. THE CONTACT HEARD THE CRASH AND DISCOVERED THE CHILD PINNED BENEATH THE VEHICLE. SHE ATTEMPTED TO REMOVE THE CHILD BUT TO NO AVAIL. SHE SHIFTED THE VEHICLE INTO NEUTRAL AND ATTEMPTED TO MOVE THE VEHICLE BUT SHE WAS UNABLE TO MOVE THE VEHICLE. THE POLICE ARRIVED AND THE CHILD WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CHILD SUFFERED BLUNT FORCE TRAUMA, SMOKE INHALATION, CARDIAC ARREST AND SEVERE 2ND AND 3RD DEGREE BURNS TO THE LOWER HALF OF HIS BODY. THE CHILD DID NOT SURVIVE. THE POLICE STATED THEY TOO WERE ABLE TO MOVE THE SHIFTER OUT OF PLACE WITHOUT ENGAGING THE BRAKES. A POLICE REPORT WAS AVAILABLE. THE POLICE STATED THEY WERE DOING A SUPPLEMENTAL REPORT TO SHOW THE VEHICLE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. LAWYER WROTE IN ON BEHALF OF CLIENT STATING THAT ALL FUTURE CORRESPONDENCE REGARDING THE INCIDENT SHOULD BE DIRECT TOWARD THE LAW FIRM. UPDATED 12/03/10 UPDATED 12/22/10*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10335972June 12, 2010
ELECTRICAL SYSTEM
MY 2003 CHEVY SUBURBAN'S SPEEDOMETER AND VOLT METER INDICATE WILDLY FALSE READINGS. I NEVER KNOW HOW FAST I AM REALLY DRIVING AND I DON'T KNOW IF MY ELECTRICAL SYSTEM IS REALLY AT 30 VOLTS OR 0. I BELIEVE THIS IS AN UNSAFE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335738June 10, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 CHEVY SURBURBAN SPEEDOMETER FAILURE. SPEEDOMETER FAILS TO GIVE ACCURATE READING WHILE STOPPED OR WHILE DRIVING. THIS CAUSES THE HAZARD OF NOT BEING ABLE TO GAUGE SPEED ACCURATELY AND MAKES IT IMPOSSIBLE TO COMPLY WITH LOCAL, STATE AND FEDERAL SPEED LAWS FOR PUBLIC ROADWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334485June 3, 2010
SERVICE BRAKES, HYDRAULIC
WHILE ATTEMPTING TO STOP MY 2003 CHEVROLET SUBURBAN, THE BRAKE PEDAL WENT TO THE FLOOR. FORTUNATELY THERE WAS NO TRAFFIC AND I WAS ABLE TO SLOW THE VEHICLE USING THE TRANSMISSION. I TOOK THE CAR IN FOR REPAIRS AND WAS TOLD THE BRAKE LINES HAD CORRODED AND SPRUNG A LEAK. THE SERVICE STATION SHOWED ME THAT ALL THE LINES WERE SO CORRODED THAT THEY ALL NEEDED TO BE REPLACED. THE TOTAL COST FOR THIS WAS ABOUT $1500. THIS TRUCK IS KEPT IN SOUTHERN INDIANA WHERE SNOW AND ICE ARE NOT EXTREME AND SALTING OF ROADS ISN'T DONE TO THE EXTENT AS IN MORE NOTHERN CLIMATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329654May 11, 2010
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
2003 CHEVROLET SUBURBAN. CONSUMER STATED THE TRANSFER CASE DEVELOPED A LEAK. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325594April 14, 2010
VEHICLE SPEED CONTROL
DRIVING ON CRUISE CONTROL AT 45 MPH. THEN, WE TURN OFF CRUISE CONTROL, BUT SPEEDOMETER STAYS AT 45MPH. OCCURS ONCE OR TWICE A MONTH. HAVE BEEN STOPPED BY THE POLICE ONCE FOR DRIVING TO SLOW. CORRECTED BY TURNING CAR ON AND OFF THREE OR FOUR TIMES IN A ROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325777April 14, 2010
SERVICE BRAKES, HYDRAULIC
2003 CHEVY SUBURBAN REQUIRIES TOO MUCH PRESSURE ON BRAKE PEDAL TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325126April 12, 2010
SERVICE BRAKES, HYDRAULIC
WHEN APPLYING BRAKES TO AVOID HITTING A DEER, THE PEDAL WENT COMPLETELY TO THE FLOOR. NO ABS, NO PARTIAL PEDAL, STRAIGHT TO THE FLOOR. VEHICLE WAS TOWED TO CHEVROLET DEALER WHERE IT WAS DETERMINED THAT BOTH FRONT AND REAR BRAKE LINES NEEDED TO BE REPLACED DUE TO BRAKE LINE CORROSION. DEALER PROVIDED ROUGH ESTIMATE OF $1500 PLUS TAX TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319616March 15, 2010
EXTERIOR LIGHTING
RUNNING LAMPS LIGHT BULB SOCKETS APPEAR TO BE DEFECTIVE. NEW LIGHT BULBS DO NOT SOLVE THE PROBLEM. I CONTACTED THE DEALER AND THE PARTS SALESMAN TOLD ME IT IS A COMMON PROBLEM WITH THE WIRING SOCKET AND IT NEEDS TO BE REPLACED. AS I HAVE BEEN DRIVING AROUND I HAVE NOTICED MANY CHEVY SILVERADO'S, SUBURBAN'S, AND TAHOES WITH RUNNING LAMPS INOPERATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319140March 12, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHEN APPROACHING A STOP SIGN AND DEPRESSING THE BRAKES, THE ANTI-LOCK BRAKING SYSTEM WOULD ENGAGE UNNECESSARILY AND THE BRAKE PEDAL WOULD FALL TO THE FLOORBOARD. WHENEVER THE FAILURE WOULD OCCUR, THE BRAKES WOULD NOT ENGAGE AND THE VEHICLE WOULD FAIL TO STOP. THE DEALER WAS NOTIFIED AND WOULD OFFER NO ASSISTANCE. THE CONTACT HAS EXPERIENCED THE FAILURE FOR APPROXIMATELY TWO YEARS. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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