Chevrolet Suburban Complaints (2000)

356 consumer complaints on file.

#10037189September 3, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE TRAVELING APPROX. 70 MPH, CAR QUIT SUDDENLY AND COMPLETELY. QUICKLY LOST POWER STEERING AND BRAKES. LUCKILY, WE WERE ON A STRAIGHTAWAY NOT THE MOUNTAIN ROAD WE WERE TRAVELLING ONE HOUR EARLIER. CAR TOWED TO QUALITY CHEVROLET IN ESCONDIDO. DIAGNOSIS = CATASTROPHIC FUEL PUMP FAILURE.THIS IS HIGHLY DANGEROUS. WE HAVE A FRIEND WHO HAD EXACTLY THE SAME FAILURE AT APPROXIMATELY THE SAME MILEAGE, 85,000 - 90,000 MILES.*AK NOTWITHSTANDING THE DANGER, THIS REPAIR COST OVER $900 TO REPAIR. THIS IS A BAD DESIGN...FAILURE RESULTS IN A LIFETHREATENING SITUATION AND REPAIR IS EXHORBITANTLY EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033198August 20, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MAY 8, 2003:ODOMETER 45,428 MILES. CHECK ENGINE DASH LIGHT ON. VEHICLE LEFT WITH DEALSHIP WHO STATED THAT THE CODE READ "GAS AND/OR VAPOR LEAK" BUT WAS UNABLE TO LOCATE IT AT THIS TIME. WAS ADVISED THAT IT WAS OK TO DRIVE UNTIL I COULD RETURN VEHICLE AT ALTER DATE. AUG 13 2003 I FILLED UP TANK, NORMALLY HAVE @ 3/4 TANK OF GAS, AND AFTER DRIVING 5 MILES HOME FOUND GAS RUNNING OFF THE TANK ONTO DRIVE WAY, HAD TO GET PANS TO CONTAIN IT. AUG 14 DEALERSHIP TOOK IN VEHICLE AND REPLACED THE SENDING MODULE AT A COST OF $600.00 +. WAS ADVISED IT "WAS A GOOD THING TO FILL IT UP AS IT ISOLATED THE PROBLEM".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033794August 13, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DUE TO A MALFUNCTION WITHIN THE ABS BRAKING SYSTEM, UPON DEPRESSING THE BRAKE PEDAL, SERVICE BRAKES PULSATED WHICH CAUSED EXTENDED STOPPING DISTANCES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031073August 8, 2003
PARKING BRAKE
EMERGENCY BRAKE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030976August 6, 2003
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
PARKING BRAKE FAILED VEHICLE INSPECTION. MECHANIC REPLACED PARKING LEVER ASSEMBLY BECAUSE OF A STRETCHED CABLE. STILL WOULDN'T WORK. FOUND MALFUNCTIONING PARKING BRAKE ADJUSTER. LOCAL DEALER SAYS HE IS SELLING BETWEEN 10-15 PARKING LEVER ASSEMBLIES A MONTH. INSPECTION STATION SAYS THEY ARE REJECTING ON AVERAGE 15-20 VEHICLE INSPECTIONS A MONTH FROM NEW SUBURBANS BECAUSE OF EMERGENCY BRAKE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028987July 23, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER COMPRESSOR SEIZED UP RESULTING IN FAILURE OF THE ENTIRE SYSTEM AND CAUSING IT TO BE CONTAMINATED. THE DEALER RECOMMENDS REPLACEMENT OF THE COMPLETE A/C SYSTEM. GM HAS DEVELOPED A NEW DESIGN IMPLYING THEY ARE AWARE OF THE DEFECTS IN THE SYSTEM HOWEVER; THEY ARE OFFERING NO COMPENSATION TO THE CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028764July 21, 2003
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING PUMP FAILED, BROKE INTERNALLY. MY WIFE WENT TO TURN THE SUBURBAN AROUND (ON DIRT DRIVEWAY) AND IT QUIT ALL AT ONCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028763July 21, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2000 CHEVROLET SUBURBAN AIR CONDITIONER COMPRESSOR BRACKET BROKE COMPLETELY OFF THE ENGINE DROPPING THE COMPRESSOR AND BRACKET ON THE STEERING IDLER ARM AND AFFECTING THE STEERING. THIS IS THE THIRD FAILURE OF THE AIR CONDITIONER SYSTEM. (COMPRESSOR FAILURE AT 62.000 2 JULY 2002, NEW COMPRESSOR SEVERE NOISE AT ONLY 32,000 MILES ON IT, HOSE FAILURE MIDDLE OF MAY 2003 AND BROKEN BRACKET ON 17 JUL 03 WITH 101,420 MILES ON THE VEHICLE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028765July 21, 2003
PARKING BRAKE
THIS IS AN OLD COMPLAINT BUT IS BEING SUBMITTED BECAUSE CHEVROLET AND GMC HAVE FAILED TO CORRECT THIS. THE EMERGENCY BRAKE ON THE 1500 SERIES SUBURBAN HAS BEEN BROKE SINCE THE FIRST YEAR OF OWNER SHIP. I CONTACTED CHEVORLET AND GM BY EMAIL 22 DDEC 2001 AND ALL I RECEIVED WAS ACKNOWELEDGEMENT OF THE LETTER. I ATTEMPTED TO GET IT REPAIRED LAST YEAR IN JUNE AT WALLACE CHEVORLET DEALER WITH NEGATIVE RESULTS. TO DATE NOTHING FROM GM OR CHEVORLET HAS BEEN DONE TO RECALL AND CORRECT THESE VEHICLES. TWO NOTES HERE: THIS DEFECT RESULTS IN VEHICLE INSPECTION FAILURES IN STATES REQUIREING INSPECTIONS. NOTE TWO: IT'S A SERIOUS SAFETY DEFECT BECAUSE IT FLAT OUT DOSEN'T WORK AND I TOW A 5,000 LB TRAILLER AND ALL THE BRAKES ARE IMPORTANT. AS I STATED EARILER CHEVORLET AND GM TO DATE HAS DONE NOTHING. ONE LAST POINT THE 2500 SERIES SUBURBAN HAS A PROPERLY DESIGN EMERGENCY BRAKE. THE SAME STYLE CAN BE APPLIED TO THE 1500 SERIES AND SOLVE THE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028606July 18, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FILLED THE TANK OF 2003, SUBURBAN WITH 41,776 MILES ON IT, BUT DID NOT TOP IT OFF. CONSUMER DROVE 16 MILES AND PARKED. 15-20 MINUTES LATER, SOMEONE CAME IN TO TELL CONSUMER THAT GAS TANK WAS LEAKING. EXPECTING MAYBE A SMALL DRIP, BUT FOUND A STEADY STREAM AND A PUDDLE THAT HAD SPREAD UNDER THE CAR PARKED NEXT TO CONSUMER'S VEHICLE. AAA TOLD CONSUMER TO CALL THE FIRE DEPARTMENT, WHO IN TURN CALLED THE HAZMAT TEAM. FIREMEN REMOVED THE GAS TANK PROTECTIVE SHIELD, BUT COULD NOT GAIN ACCESS TO STOP THE LEAK OR PUMP OUT THE TANK. THREE HOURS LATER, VEHICLE HAD TO BE HAULED BY AN APPROVED TOW TO AN AUTHORIZED STORAGE SITE OVER THE WEEKEND. APPARENTLY, A SEAL HAD FAILED ON THE SENDING UNIT, AND THE ENTIRE SENDING UNIT HAD TO BE REPLACED. HAD A SPARK INGITED THE VAPORS OR SPILLED FUEL THE CONSEQUENCES COULD HAVE BEEN SERIOUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026095July 15, 2003
PARKING BRAKE
AFTER BEING SERVICED TWICE IN THE PAST YEAR, THE EMERGENCY BRAKE HAS FAILED TO SECURE THE REAR WHEELS WHEN PARKED ON AN INCLINE. REPEATED VISITS TO DEALERS HAVE FAILED TO ADDRESS THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027134July 14, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT THE VEHICLE WOULD DOWN SHIFT WITHOUT WARNING. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026974July 10, 2003
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT 10MPH CONSUMER HEARD SOME NOISE IN THE FRONT OF VEHICLE. DEALER FOUND FRONT HUB BEARINGS, AND UPPER/ LOWER BALL JOINTS WERE COMING OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024241July 10, 2003
STEERING
WHILE DRIVING A RATTLING NOISE WAS HEARD IN THE STEERING COLUMN. CONSUMER SCHEDULED AN APPOINTMENT WITH THE DEALER FOR REPAIRS. *AK THE DEALER DISCOVERED THE INTERMEDIATE SHAFT WAS LOOSE AND NEEDED TO BE REPACKED.*TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025353July 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON THE HIGHWAY AT 60MPH WHEN THE VEHICLE WENT FROM 60MPH TO 30MPH ALL OF A SUDDEN. ONCE I WAS OFF THE HIGHWAY THE VEHICLE WOULDN'T DRIVE OVER 30MPH. I TOOK THE VEHICLE TO A LOCAL DEALER WHO INFORMED ME THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE IS MAINTAINED PROPERLY AND THE TRANSMISSION FLUID ISN'T SCHEDULED FOR CHANGING UNTIL 100,000 MILES. HOWEVER, I CHECK IT WHEN GASING UP. THE FLUID IS NEVER LOW OR BURNED. SO THE TRANSMISSION SUFFERED MAJOR MECHANICAL FAILURE BEFORE THE FLUID WAS EVEN SCHEDULED TO BE CHANGED. THE VEHICLE HAS 77,000 MILES ON IT AND THE MANUFACTURE STATED THEY WOULDN'T REPLACE IT. I DON'T PULL TRAILERS OR BOATS WITH MY VEHICLE. SO I BELEIVE THERE WAS A FLAW WITH THE TRANSMISSION WHEN IT WAS PURCHASED. WHEN I SPOKE WITH OTHER SURBURBAN OWNERS WITH THE SAME MODEL AND YEAR THEY STATED THAT THEY ALSO HAD CONCERNS ABOUT THEIR TRANSMISSIONS. HOWEVER, THEY HADN'T YET EXPERIENCED FULL SYSTEM FAILURE AS I HAVE. LUCKILY, WHEN I WAS ON THE HIGHWAY NO ONE WAS BEHIND ME. HAD THEY BEEN THAT INDIVIDUAL OR MYSELF COULD HAVE BEEN INJURED OR KILLED BECAUSE THE VEHICLE WENT FROM 60 TO 30 ALL OF A SUDDEN. I'VE TALKED WITH CUSTOMER SERVICE REPS AND MANAGERS AT GM WHO DIDN'T CARE ABOUT THE POTENTIAL SAFETY HAZARD ON THESE VEHICLES EVEN WHEN PROPERLY MAINTAINED OR THE FACT THAT THAY HAD A CUSTOMER WHO SPENT 48'000 DOLLARS ON A VEHICLE THAT WOULD NEED A NEW TRANSMISSION AFTER 3 YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025271July 1, 2003
STEERING:COLUMN, EQUIPMENT
STEERING WHEEL DOES NOT RETURN TO STRAIGHT AFTER MAKING A SHARP TURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023508June 21, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER COMPRESSOR SHEARED CONTAMINATING THE WHOLE SYSTEM. GM RECOMMENDS CHANGING THE WHOLE SYSTEM AT A COST OF 3TO4 THOUSAND DOLLARS. THE SECOND COMPRESSOR HAS ALREADY FAILED. I HAVE CHECKED INTO THIS AND HAPPENS QUITE OFTEN. GM NEEDS TO STEP UP AND ISSUE A RECALL ON THESE FAULTY COMPRESSOR THIS HAPPENS JUST AFTER THE WARRANTY RUNS OUT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023003June 13, 2003
STEERING, SEAT BELTS, TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
RE 2000 CHEVROLET SUBURBAN 4X4. VEHICLE HAS STEERING DIFFICULTIES (VEHICLE CAN COMPLETELY CHANGE LANES WITHIN 2 LINES ON THE ROAD, LOOSE STEERING AT TIMES, STEERING WHEEL JUMPS WHEN TURNING CURVES) WHICH WERE REPORTED TO DEALER SEVERAL TIMES. DEALER BLAMED TIRES WHICH WERE NOT RECALLED. THE JUMP/POP IN STEERING WHEN ROUNDING CURVES WAS SAID TO BE DUE TO LACK OF LUBRICATION UPON CONSTRUCTION OF VEHICLE-SOMEWHAT IMPROVED. STEERING COLUMN STILL MOVES (FEELS LOOSE AT TIMES) AND FEELS AS THOUGH WILL DISCONNECT OR TIRE ROD WILL BREAK WHEN THIS HAPPENS WHILE DRIVING. AT 43,000 MILES FRONT END DIFFERENTIAL HAD TO BE REPAIRED, JUST OVER EVERY 20,000 MILES BRAKE DISC SEEMS TO NEED REPLACED. VEHICLE DOES NOT GO COMPLETELY INTO PARK OR GEAR AND SOMETIMES POPS OUT (THOUGHT TO NEED LINKAGE ADJUSTMENT, BUT VEHICLE HAS CABLE SO CANNOT BE ADJUSTED ACCORDING TO REPAIR PERSON). SOMETIMES (FAIRLY FREQUENTLY) SEAT BELTS STILL DO NOT COMPLETELY BUCKLE, THEY WILL POP OUT AT VARIOUS TIMES IF THEY BUCKLE AT ALL(NOT ONLY WITH CHILDREN, BUT WITH ADULTS). VEHICLE SEEMS VERY LOOSE TO DRIVE AND WE FREQUENTLY FEEL AS THOUGH WE DON'T HAVE CONTROL OF OUR VEHICLE WHEN DRIVING (INTERMITTENTLY). WE FEEL VERY UNSAFE IN THE VEHICLE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023006June 13, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STEERING, SEAT BELTS
VEHICLE NOT ONLY HAS STEERING, LINKAGE, SEAT BELT, AND BRAKE PROBLEMS AS REPORTED, BUT ALSO ACCELERATOR STICKS. WAS REPAIRED LAST IN THE FALL OF 2002, BUT AS SOON AS TEMPERATURE OUTSIDE GOT TO 60 FAHRENHEIT THE PETAL BEGAN TO STICK AGAIN. WHEN YOU DO GET PEDAL TO DEPRESS VEHICLE JUMPS FORWARD RAPIDLY. DOES ALL THE TIME WHEN WEATHER IS WARM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021038June 4, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP WIRES MELTING TOGETHER AND CAUSING VEHICLE TO STOP SUDDENLY AND SHORTING OUT PCM BOARD. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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