Chevrolet Suburban Complaints (2004)

406 consumer complaints on file.

#10272863June 4, 2009
SEATS
I WAS DRIVING ON THE HIGHWAY AT 60MPH WITH MY DAUGHTER, WHEN THE SECOND ROW SEAT (60/40) OF MY 2004 SURBURBAN BECAME UNLATCHED AND THE SEAT FLEW FORWARD. AFTER SEVERAL ATTEMPTS I WAS ABLE TO PUSH THE SEAT BACK TO IT'S LOCKED POSITION. LUCKILY MY DAUGHTER WAS WEARING HER SEATBELT OTHERWISE, SHE WOULD'VE INJURED HERSELF FACE FIRST ON REAR OF THE PASSENGER SEAT. I CONTACTED CHEVROLET, AND WAS NOTIFIED ALTHOUGH THIS IS A SAFETY ISSUE, THIS REPAIR ISN'T COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267179April 28, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I NOTICED WHILE I WAS DRIVING THAT THE SPEEDOMETER SEEMED A LITTLE OFF AND I WAS CORRECT IT STARTS AT 10MPH AND WHILE DRIVING ITS ABOUT 13 MPH OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266747April 26, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY SUBURBAN SPEEDOMETER FAILS SPORADICALLY. WILL STICK AT ANYTIME WITHOUT NOTICE. SHOWING UP TO 120 MILER PER HOUR WHILE PARKED. CANNOT ASCERTAIN EXACT OF SPEED OF VEHICLE. WPER HAPS EFFECTS ODOMETER AND HOUR METER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266218April 21, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STOPPED WORKING WHEN ODOMETER READ 76,000 MILES. DOES NOT WORK AT ALL. CURRENTLY READ 120 MPH. DEALER WILL NOT FIX AS WARRANTY HAS EXPIRED. SPEEDOMETER STOPPED WORKING DUE TO POOR QUALITY, NOT IMPROPER USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265452April 15, 2009
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER WENT DEAD NO SPEEDOMETER NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265388April 14, 2009
STEERING
BAD KNOCKING NOISE WHEN TURN STEERING WHEEL VERY SCARY NO MATTER WHO OR WHICH DIRECTION YOU TURN STEERING WHEEL THERE IT IS THIS HORRIBLE NOISE COME ON CHEVY THIS IS A FAMILY CAR IT SHOULD BE SAFE IS SCARY CHEVY DON'T BE A BLE TO DO SOMETHING BECAUSE IS ALREADY AT 75,000 AND I HAVE THIS PROBLEM SINCE IT WAS 23K MILES WHAT'S GOING ON WITH YOU CHEVY PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264087April 3, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT FELL ASLEEP AND CRASHED THE VEHICLE INTO A TREE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO THE FACE AND NECK. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 190,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10263594March 30, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER QUIT WORKING ON 2004 SUBURBAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263048March 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STARTED SLIPPING CAUSING A "SHUDDER" AROUND 55 MPH OR LOWER IF I AM HAULING SOMETHING. WE TOOK IN TO DEALER WHO SAID THE TORQUE CONVERTER CLUTCH IS BAD AND THEY CAN REPLACE IT OR PUT IN A WHOLE NEW TRANSMISSION AT A COST TO US OF $3,300. AFTER SEARCHING ONLINE I FOUND TSB #050730017 WHICH OUTLINES THIS KNOWN PROBLEM. I HAVE SEVERAL FRIENDS WHO HAVE HAD THIS SAME PROBLEM. IF THIS MANY PEOPLE ARE HAVING THIS PROBLEM AND IT IS KNOW BY GM I FEEL IT SHOULD BE HANDLED BY THEM. THE TECHNICIAN THAT HANDLED OUR REPAIR SAID THAT THE TRANNY FLUID SHOULD BE CHANGED EVERY 25-30K MILES SINCE WE LIVE IN A MOUNTAINOUS AREA AND OCCASIONALLY PULL A SMALL HORSE TRAILER. THE MANUAL STATES THAT IT SHOULD BE CHANGED EVERY 50K MILES WITH NO REFERENCE TO TERRAIN. I FEEL THAT GM SHOULD COVER THE COST OF THIS REPAIR SINCE THEY KNOW ABOUT THE PROBLEM AND HAVE DONE NOTHING TO NOTIFY OWNERS OF THE ISSUE OR HOW TO CORRECT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262115March 17, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPEEDOMETER WAS INOPERATIVE AND DISPLAYED INACCURATE READINGS. THE DEALER STATED THAT THE INSTRUMENT CONTROL PANEL NEEDED TO BE REPLACED AT THE COST OF OVER $300. AS OF MARCH 17, 2009, THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 84,000. UPDATED 04-14-09 *BF UPDATED 04/15/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261338March 9, 2009
ELECTRICAL SYSTEM
MY SPEEDOMETER STOPPED WORKING ON MY VEHICLE ABOUT 2 WEEKS AGO. WHEN I AM AT A COMPLETE STOP, IT SHOWS I AM GOING ANYWHERE BETWEEN 50-70 MPH. WHEN I AM GOING 40 MPH, IT SHOWS I AM GOING OVER 120 MPH. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE I HAVE NO IDEA HOW FAST I AM GOING AND OBVIOUSLY, SPEED LIMITS ARE THERE FOR A REASON. I HAVE CONTACTED CHEVY AND ALSO A LOCAL DEALER AND THEY ARE AWARE THAT THIS HAS BEEN A HUGE PROBLEM ON 2003 AND 2004 CHEVY AND GMC VEHICLES. THEY HAVE A SPECIAL COVERAGE FOR IT, BUT IT ENDS AT 70,000 MILES. MY VEHICLE HAS 71,000 MILES ON IT AND SO, THEY WILL NOT FIX IT WITHOUT CHARGING ME AROUND $700. THERE IS A CLASS ACTION LAWSUIT PENDING REGARDING THIS ISSUE. IT IS NOT NORMAL WEAR AND TEAR, AS EVIDENCED BY THE HUGE # OF VEHICLES AFFECTED AND IT SHOULD BE A RECALL ITEM, AS IT AFFECTS SAFETY . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261344March 9, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
2004 SUBURBAN WITH LESS THAN 65000 MILES, CUTS OUT DRIVING AT VARIOUS SPEEDS, SITTING AT TRAFFIC LIGHT, UPHILL OR DOWN HILL. VEHICLE GIVES NO WARNING, NO LIGHTS LIGHT UP, JUST ALL OF A SUDDEN NO POWER. CAN START BACK UP SOMETIMES IMMEDIATELY, SOMETIMES AFTER SEVERAL MINUTES. AFTER RESEARCHING ONLINE SEEMS TO BE A COMMON PROBLEM ISSUE WITH THE VEHICLE, CALLED DEALER AND THEY SAID THERE IS NO RECALL EVEN THOUGH IT IS OBVIOUSLY A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261004March 7, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON THE VEHICLE IS NOT SHOWING THE TRUE SPEED (IT SOME TIMES SHOWS 110 WHEN YOU ARE GOING 45, OR SHOWS 35 WHEN YOU ARE GOING 65. THIS IS NOT SAFE WHILE DRIVING ON ANY ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260811March 5, 2009
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER PANEL IN A 2004 CHEVY SUBURBAN WAS DIAGNOSED BY A GM DEALERSHIP AS DEFECTIVE ON 3/4/2009 WITH 70,400MILES. OIL GAUGE AND BATTERY GAUGE FAILS TO READ PROPERLY OFTEN BOUNCING AROUND/FLUTTERING AROUND DURING VEHICLE OPERATION. GAUGES DO NOT RETURN TO ZERO WHILE VEHICLE IS NOT OPERATING. GAUGE FAILURE WAS NOTED ON 2/10/2009. GM HAS YET TO AGREE TO REPLACE CLUSTER PANEL THOUGH A LETTER WAS SENT TO GM OWNERS REGARDING MATTER. LETTER CLEARLY STATES NOT TO BRING VEHICLE IN TO HAVE CLUSTER PANEL CHECKED UNTIL THERE IS BELIEVED TO BE AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260761March 4, 2009
STEERING
I HAVE A 2004 CHEVY SUBURBAN THAT HAS A BAD VIBRATION AND CLUNKING NOISE COMING FROM THE STEERING WHEEL. I HAVE ADDRESSED THIS ISSUE WITH THE DEALERSHIP AND THEY STATE THEIR IS NO RECALL, BUT I KNOW OF 4 PEOPLE WITH CHEVY TRUCKS WITH THE SAME ISSUE. I HAVE ALSO DONE SOME RESEARCH ONLINE AND FOUND MULTIPLE PEOPLE COMPLAINING OF THE SAME ISSUE. I AM NOT SURE IF LEFT UNFIXED WHAT MIGHT HAPPEN, BUT I REALLY DO NOT WANT TO GET IN AN ACCIDENT AND HURT MYSELF OR OTHERS. I ONLY HOPE WITH YOUR HELP WE CAN FIND A SOLUTION TO THIS PROBLEM WITH CHEVROLET VEHICLES. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259608February 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259332February 19, 2009
POWER TRAIN:DRIVELINE, ELECTRICAL SYSTEM
VEHICLE IS A 4WD MODEL, EQUIPPED WITH ELECTRONICALLY CONTROLLED TRANSFER CASE. THE CONTROL ONLY WORKS INTERMITTENTLY. SEVERAL TIMES I HAVE BEEN CAUGHT IN A SNOWSTORM AND UNABLE TO USE THE 4WD. THIS IS A SERIOUS SAFETY ISSUE. I HAD THE CONTROL REPAIRED ONCE, BUT THE PROBLEM QUICKLY RETURNED. I AM TOLD THIS IS A VERY COMMON PROBLEM WITH 4WD CHEVROLET AND GMC TRUCKS, FOR MANY MODEL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259395February 19, 2009
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
ENGINE INTERMITTENTLY GOES INTO "REDUCED ENGINE POWER" "TRACTION CONTROL DISABLED" FOR NO APPARENT REASON. ENGINE POWER IS REDUCED BY TWO THIRDS. ISSUE HAS BEEN OCCURRING FOR APPROXIMATELY 2 YEARS NOW. GM/CHEVY DEALERSHIP HAS BEEN UNABLE TO RESOLVE THE ISSUE. I'VE HAD THE CAR IN THE SHOP OVER 20 TIMES SOME TIMES ON A WEEKLY BASIS. THROTTLE BODY, TAC, BATTERY CABLES, AND OTHER COMPONENTS HAVE BEEN CHANGED TO NO AVAIL. SEVERAL CLOSE CALLS ON THE FREEWAY WITH 18 WHEELERS BEARING DOWN ON REAR END WHEN ISSUE HAS OCCURRED. I NO LONGER ALLOW MY WIFE AND KIDS IN THE CAR. I'M SURE SOMEONE WILL EVENTUALLY DIE AS A RESULT OF THIS ISSUE AND MAYBE THEN GM WILL ADDRESS THE ISSUE. HOPEFULLY WHEN IT HAPPENS IT WILL NOT INVOLVE SMALL CHILDREN WHICH IS WHAT SUBURBANS ARE TYPICALLY PURCHASED FOR...TO DRIVE AROUND FAMILIES WITH SMALL CHILDREN. CONSUMERS THINKING THEY ARE PURCHASING A GOOD SIZE VEHICLE THAT WILL KEEP THEIR FAMILY SAFE SHOULD STEER AWAY FROM GM PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258853February 16, 2009
ELECTRICAL SYSTEM
FIRST OCCURRENCE WAS IN 02/2008. POWER SEAT ADJUSTER AND SEAT HEATER QUIT WORKING. PROBLEM FOUND TO BE HIGH RESISTANCE IN THE ELECTRICAL CONNECTOR UNDER DRIVERS SEAT. SUBSTANTIAL BURNING AND MELTING OF THE CONNECTOR PRESENT. SECOND OCCURRENCE ON 2/13/09, FOUND SAME HIGH RESISTANCE PROBLEM AT THE CONNECTOR BETWEEN BODY AND REAR HATCH. CAUSED REAR WIPER AND DEFROSTER TO BECOME INOPERATIVE. BOTH INCIDENTS RAISE CONCERNS ABOUT A VEHICLE FIRE DUE TO THE EXTREME HEAT THAT IS PRODUCED BY CURRENT FLOWING THROUGH A HIGH RESISTANCE CONNECTION. BOTH CONNECTORS HAVE EVIDENCE OF EXTREME HEAT AND LEAD ME TO BE LESS THAN CONFIDENT THAT THESE TWO CONNECTORS ARE THE ONLY ONES ON THIS VEHICLE THAT ARE FAULTY. I SUBMITTED A COMPLAINT ABOUT THE SEAT CONNECTOR IN FEBRUARY OF 2008, BUT FIND NO RECORD OF IT AT SAFECAR.GOV AND HAVE NEVER BEEN CONTACTED ABOUT THE COMPLAINT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10258427February 12, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER HAS NOT WORKED FOR OVER A YEAR. THE NEEDLE IS ALWAYS PINNED. ONCE IN A WHILE IT WILL START AT APPROXIMATELLY 30MPH AT IDLE. LOCAL DEALER ADVISED APPROX. 500.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban