Chevrolet Suburban Complaints (2000)

356 consumer complaints on file.

#10055433January 20, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING AT ANY SPEED STEERING WHEEL STUCK. WHEN THIS OCCURRED IT FELT LIKE DRIVING WITHOUT POWER STEERING ASSIST. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE POWER STEERING PUMP. ALSO WATER AND FUEL PUMPS WERE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071085January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE, TIRES, STEERING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
I HAVE HAD PROBLEMS SINCE DAY ONE ON THIS SUBURBAN. MOST RECENTLY THE TWO ABOVE. I CHECKED THE WARRANTY WORK THAT WAS DONE ON MY SUBURBAN AND IT WAS OVER A PAGE OF CLAIMS. I JUST CANNOT REMEMBER THE DATES THE ITEMS I CHECKED OCCURED. THE FUEL PUMP PROBLEM WAS LONG IN THE COMING, THEY JUST DIDN'T KNOW WHAT THE PROBLEM WAS. I SPENT OUTSIDE OF WARRANTY HUNDREDS OF DOLLARS ON THE FUEL SYSTEM. THIS LEFT US STRANDED 3 TIMES! THIS LAST TIME COST ME $765. TODAY, THE ABS SYTEM DIED. THEY SAY IT'S GOING TO COST ME CLOSE TO A $1000 TO REPAIR. I PURCHASED THE SUBURBAN BECAUSE IT WAS SAFE TO CARRY MY WIFE AND 7 KIDS. SO FAR, WE HAVE BEEN STUCK ON THE ROAD, LOST VACATION TIME AND JUST CAN'T FEEL SAFE ANYMORE. NOW I DON'T HAVE BRAKES. THANKS FOR LETTING ME VENT. KENT DOLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052335January 4, 2004
TIRES:SIDEWALL
FIRESTONE WILDERNESS LE, OEM TIRE EXPERIENCED A SIDEWALL BLOWOUT OF APPROXIMATELY 3" LONG FROM RIM TO TREAD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050522December 15, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG SENSOR LIGHT CONTINUED TO STAY ON. DEALER STATED AIRBAG UNIT WAS DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10050270December 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
WITHOUT WARNING VEHICLE STALLED, CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. CONSUMER CONTACTED DEALERSHIP ON THREE SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049466December 9, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
RIGHT FRONT TIE ROD SNAPPED IN HALF WHILE DRIVING VEHICLE AND TOWING A TRAILER. BOTH VEHICLES WERE A TOTAL LOSS.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10045827November 9, 2003
PARKING BRAKE
I AM THE ORIGINAL OWNER OF A 2000 CHEVY SUBURBAN. I KEEP IT WELL MAINTAINED WITH PROPER SERVICE. ON NOV 1, 2003 I ENGAGED MY PARKING BRAKE ON AN INCLINE, I LEFT THE CAR FOR APPROX. 90 SECONDS AND MY PASSENGERS STAYED IN THE CAR. WHEN THE PASSENGER DRIVER TURNED OFF THE ENGINE TO FOLLOW ME, THE CAR SWIFTLY ROLLED DOWN THE HILL, JUMPED THE CURB AND HIT UTILITY BOXES AND A HOUSE. THE PASSENGERS EXPERIENCED MINOR BACK PAINS. THE ACCIDENT COULD HAVE BEEN MUCH WORSE IF PEOPLE WERE OUTSIDE AND IN THE PATH OF THE CAR. UPON RESEARCH, I HAVE FOUND MANY COMPLAINTSABOUT THE EMERGENCY BRAKE SYSTEM ON THE SUBURBAN'S. WHAT IS THE EMGERENCY BRAKE FOR, IT NOT TO HOLD THE CAR.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10045549November 5, 2003
PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
I AM THE ORIGINAL OWNER OF A 2000 CHEVROLET SUBURBAN PURCHASED FROM MAC HAIK CHEVROLET IN HOUSTON. I HAVE COMPLAINED ABOUT THE INABILITY OF THE PARKING BRAKE TO HOLD THE VEHICLE IN MY DRIVEWAY, AND HAVE HAD THE REAR PADS/SHOES REPLACED AND THE BRAKES ADJUSTED MORE THAN ONCE. EACH REPAIR SEEMS TO LAST A FEW THOUSAND MILES SO I GAVE UP RETURNING TO THE DEALER FOR REPAIR. HOWEVER, I HAVE BEEN INFORMED THAT THE VEHICLE WILL NOT PASS A SAFETY INSPECTION REQUIRED IN TEXAS AND DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THIS REPAIRED NOW THAT I HAVE LEARNED THAT THERE IS A TSB THAT ADDRESSES THIS CONCERN (02-05-26-002A-(01/28/2003). I AM REQUESTING THAT THIS ISSUE BE RESEARCHED MORE THOROUGHLY. IF MORE DRIVERS ACTUALLY USED THEIR PARKING BRAKES ON A REGULAR BASIS THIS WOULD BE MORE COMMONLY REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046322November 4, 2003
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING INSIDE OF DRIVER'S DOOR CAUGHT ON FIRE. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10045467November 4, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
2000 CHEVROLET SUBURBAN, GAS TANK CRACKED AROUND FUEL PUMP. NEEDED TO BE REPLACED. THE FUEL PUMP ALSO MAKES A LOUD WHINNING NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042976October 15, 2003
PARKING BRAKE
PARKING BRAKE DIDN'T WORK WHEN VEHICLE WAS NEW. ADJUSTED DURING WARRANTY BUT ONLY MODERATELY BETTER. THE PARKING BRAKE WON'T HOLD VEHICLE ON LEVEL GROUND WITH TRANSMISSION IN DRIVE WITH BRAKES WERE APPLIED. IT'S A SERIOUS DESIGN ISSUE. THE DEALER WANTS $200+ TO ADJUST AGAIN BUT THIS WON'T SOLVE THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042974October 15, 2003
STRUCTURE:BODY:ROOF AND PILLARS
2000 CHEVROLET SUBURBAN, SLIDING SUNROOF (OPTION CF5 I THINK) - ANNOYING GURGLING NOISE COMES FROM THIS AREA DURING RAIN AND WHILE DRIVING APPROXIMATELY 30 MPH OR FASTER. DEALER HAS WORKED ON PROBLEM FOR PAST 3 YEARS PERIODICALLY - ALWAYS "UNABLE TO DUPLICATE" UNTIL RECENTLY. THEY REROUTED WATER DRAIN TUBE IN ROOF AREA TO ELIMINATE PROBLEM WITH NO IMPROVEMENT. GM NEEDS TO FIND A SOLUTION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041595October 10, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR POWER WINDOWS FAIL TO WORK CONSISTENTLY. WILL WORK IF YOU BANG BY THE SPEAKER GRILLS. REPLACED A FEW MONTHS AFTER PURCHASE AND STARTED AGAIN. 65,000 MILES. WAS TOLD GM HAS CHANGED THE CONFIGURATION OF THE MOTOR BUT I WOULD HAVE TO PAY FOR THE NEW ONES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041227October 4, 2003
SEATS
PASSENGER SEAT BACK MOVES FORWARD DURING BRAKING. THIS POSES A POTENTIAL SAFETY HAZARD SINCE THE SEAT BELT IS INTEGRAL TO THE SEAT BACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042190October 2, 2003
PARKING BRAKE
EMERGENCY PARKING BRAKES FAILS TO PERFORM ITS FUNCTION. WHEN THE PARKING BRAKES IS ENGAGED VEHICLE ROLLS. DEALERSHIP HAS SERVICED THE VEHICLE SEVERAL TIMES FOR THIS ISSUE, BUT THE PROBLEM STILL EXISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038326October 1, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
THE CONSUMER STATED WHEN THE BRAKES WERE APPLIED, THE ABS ACTIVATED. *AK THE DEALER FOUND THE LEFT FRONT SPEED SENSOR DROPPED OUT AT 8 MPH, THE LEFT FRONT HUB BEARING WAS REPLACED. ALSO, THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD, THE DEALER FOUND THE AIR BAG OPENED AND ORDERED A DRIVER SIDE AIR BAG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039368September 23, 2003
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
MY SON OPENED THE REAR WINDOW GLASS HATCH OF MY 2000 CHEVROLET SUBURBAN AND THE WINDOW GLASS CAME LOOSE FROM ITS HINGES WHICH ARE GLUED IN SOME FORM OF RUBBER/PLASTIC. THE GLASS WAS CATAPULT UPWARD BY THE PISTONS AND AWAY FROM THE CAR. DEALERSHIP SERVICE ADVISORS ARE AWARE OF THIS PROBLEM, BUT WILL ONLY REPLACE FOR WARRANTEED VEHICLES. THE PIECES THAT BROKE AWAY FROM THE GLASS WERE NEVER ADHERED PROPERLY AND SHOULD NEVER HAVE COME LOOSE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10039195September 20, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP ASSEMBLY AND LEAKY SEAL ALL WIRES MELTED TOGETHER CAUSING A SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039692September 10, 2003
VEHICLE SPEED CONTROL
WHILE DRIVING 5MPH VEHICLE SUDDENLY ACCELERATED FORWARD AT A HIGH RATE OF SPEED. CONSUME RTOOK VEHICLE TO DEALERSHIP TO HAVE MECHANIC CHECK OUT THE PROBLEM. HOWEVER, PROBLEM COULD NOT BE DUPLICATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031455September 4, 2003
ELECTRICAL SYSTEM:WIRING
CONSUMER STATED THE DRIVER'S SIDE MIRROR CAUGHT ON FIRE. THE FIRE DEPARTMENT STATED IT WAS AN ELECTRICAL FIRE. *AK THE VEHICLE WAS PARKED BESIDE THE HOUSE AND WAS NOT DRIVEN FOR 3-4 DAYS, THE DRIVERS SIDE OUTSIDE REAR MIRROR ASSEMBLY SPONTANEOUSLY IGNITED. IT WAS FOUND THAT THE FIRE STARTED DUE TO WIRING IN THE EXTERIOR MIRROR. *SCC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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