Chevrolet Suburban Complaints (2001)

566 consumer complaints on file.

#10232049June 23, 2008
STEERING
WHILE DRIVING THE POWER STEERING FAILED MAKING THE VEHICLE NEARLY IMPOSSIBLE TO STEER. AFTER TOWING IT TO A CHEVY DEALER, THEY INFORMED US THAT THE SHAFT IN THE POWER STEERING PUMP HAD BROKEN. THERE IS A NHTSA RECALL ON GM/CHEVY TRUCKS FOR THIS PROBLEM. GM DOES NOT ACKNOWLEDGE ANY RECALL FOR POWER STEERING PUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231302June 17, 2008
STEERING
WHEN MAKING SHARP TURNS AT LOW SPEED POWER STEERING FAILS. THIS HAS HAPPENED AT LEAST 25 TIMES. BROUGHT TRUCK TO MECHANIC AND HE HAS CHECKED BELTS AND FLUIDS AND SAYS HE DOESN'T SEE ANYTHING WRONG WITH THOSE ITEMS. SOMETIMES WHEN I AM DRIVING I FEEL LIKE STEERING IS EXTREMELY LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230817June 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING 35 MPH IN THE RAIN, THE ABS LIGHT ILLUMINATED. WHEN THE CONTACT TURNED OFF THE ENGINE, IT MADE A HUMMING SOUND. HE DISCONNECTED THE MODULE AND THE HUMMING STOPPED. THE CONTACT TOOK THE VEHICLE TO THE DEALER THE FOLLOWING DAY AND THEY REPLACED THE MODULE UNDER WARRANTY. THREE YEARS LATER, THE FAILURE RECURRED. HE PURCHASED THE THIRD MODULE AND HAD IT REPLACED BY A LOCAL MECHANIC. THREE WEEKS AGO, THE CONTACT NOTICED THAT THE TURN SIGNALS ON HIS VEHICLE WERE INTERMITTENTLY ILLUMINATING. AS OF JUNE 12, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 80,000. UPDATED 07/08/08. *BF THE CONSUMER ALSO STATED THERE WAS A DELAYED ENGAGEMENT FROM REVERSE TO DRIVE. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230352June 9, 2008
FUEL SYSTEM, OTHER
ENGINE SHUTS OFF DURING FIRST INITIAL RUN. IF I LEAVE THE HOUSE AND GET TO THE STOP SIGN. IT WILL SHUT OFF. EVEN AFTER THE FIRST FEW MINUTES OF DRIVING WHEN I TRY TO TURN IT WILL SHUT OFF. AFTER THE ENGINE RUNS A WHILE IT OPERATES NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229357May 30, 2008
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
MY 2001 CHEV SURBAN CAUGHT ON FIRE IN MY GARAGE WHEN CAR WAS NOT RUNNING. WHILE PICKING UP MY DAUGHTER FROM SCHOOL MY ABS WARNING LIGHT CAME ON --I RETURNED HOME WITHIN 5 MINS AND WITH 10 MINS MY CAR WAS ON FIRE. --DEALERSHIP THAT I BOUGHT THE CAR FROM AND HAVE HAD SERVICED THERE HAS MY CAR. I HAVE BEEN TRYING TO DEAL WITH THEM AND IT HAS BEEN A COMPLETE NIGHTMARE. THE SAFTEY OF MY FAMILY IS AT RISK IF I CONTIUNE TO DRIVE THE CAR---THEY DONT KNOW IF THAT WILL HAPPEN AGAIN OR NOT THEY SAY. AT FIRST THEY SAID IT WOULD COST $2,000 TO FIX THE CAR --REPLACE PARTS THAT WERE DAMAGED FROM THE FIRE--AFTER I STARTED ASKING IF GENERAL MOTORS SHOULD BE RESPONSIBLE THEY SAID THEY WOULD ONLY CHARGE ME $950.00 SINCE I WAS A GOOD CUSTOMER. I EXPLAINED TO THEM THERE MUST BE A DEFECT IN THE CAR---MY CAR IS IN EXCELLENT CONDITION---2001 70,000 MILES AND HAS BEEN SERVICED EVERY 3,000 MILES. THEY SAID THEY HAVE NEVER SEEN THIS BEFORE. THEN THEY SAID GENERAL MOTORS WILL PAY TO HAVE THE PARTS REPLACED THAT WERE DAMAGED AND PUT IN A NEW ABS MODULE, AND THAT I SHOULD BE OKAY. I CANT RISK THE SAFTY OF MY FAMILY AND MY HOUSE TO PARK THE CAR IN THE GARAGE AND CONTUINE TO DRIVE IT.. I WOULD APPREICATE ANY HELP OR ADVISE THAT YOU MIGHT HAVE FOR ME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10228666May 22, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE ABS WAS ENGAGING PREMATURELY. WHILE ATTEMPTING TO PARK THE VEHICLE AT 5 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE VEHICLE CRASHED INTO THE WALL OF HIS GARAGE. THE DEALER REPAIRED THE FRONT HUBS AND ABS SENSORS FOR FREE AND THE CONTACT WAS REIMBURSED FOR THE DAMAGES MADE TO HIS GARAGE DOORS. SHORTLY AFTER THE REPAIRS WERE MADE, THE MANUFACTURER ISSUED A RECALL ON THE SAME DEFECT HE EXPERIENCED. THE CONTACT STATED THAT THE FAILURE RECURRED AT 87,000 MILES. THE ABS LIGHT ILLUMINATED AND THE VEHICLE FAILED TO COME TO A COMPLETE STOP UNTIL A FEW SECONDS AFTER THE BRAKE PEDAL WAS DEPRESSED. HE CALLED THE MANUFACTURER TO NOTIFY THEM OF THE FAILURE, BUT THEY WERE NOT WILLING TO AUTHORIZE THE REPAIR OF THE ABS FOR FREE. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 87,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10226506May 2, 2008
PARKING BRAKE
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. UPON INSPECTION OF THE VEHICLE, THE EMERGENCY BRAKE DID NOT FUNCTION AND THE VEHICLE FAILED INSPECTION. THERE IS AN OPEN AND CLOSED INVESTIGATION REGARDING THIS FAILURE. THE VIN AND INVESTIGATION NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221785March 19, 2008
STRUCTURE
THE 2001 SUBURBAN'S BODY FRAME AND FRONT WHEEL WELLS ARE POORLY DESIGNED IN THAT THEY ALLOW EXTENSIVE AMOUNTS OF WATER SPRAY FROM FLOODED ROADWAYS TO SATURATE THE WINDSHIELD WHILE DRIVING, CAUSING THE DRIVERS VIEW OF THE ROAD TO BE COMPLETELY OBSTRUCTED CREATING AN UNSAFE DRIVING ENVIRONMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220024March 4, 2008
PARKING BRAKE
I OWN A 2001 CHEVROLET SUBURBAN 1500 2WD 5.3L V8 WITH AUTOMATIC TRANSMISSION. THIS VEHICLE WAS BOUGHT NEW AND FROM DAY ONE, THE EMERGENCY BRAKE HAS BEEN COMPLETELY INEFFECTIVE IN HOLDING THE VEHICLE WHEN APPLIED. A CURSORY CHECK ON THE INTERNET REVEALS THAT THIS IS A WIDESPREAD AND VERY WELL-KNOWN PROBLEM FOR OWNERS OF SIMILAR GM VEHICLES. VISITS TO TWO SEPARATE GM DEALERSHIPS IN DALLAS CONFIRM THAT THE DEALERS KNOW OF THIS AS A WIDESPREAD AND WELL-KNOWN PROBLEM AS WELL. ODDLY, THE NHTSA HAD A CHANCE TO REVIEW THIS VEHICLE SAFETY DEFECT AT THE REQUEST OF THE NORTH CAROLINA CONSUMER COUNCIL BACK IN 2005, YET THE NHTSA DECIDED AT THE TIME THAT THIS DEFECT DID NOT WARRANT A SAFETY RECALL. THE SUMMARY CONCLUDES THAT FOR AUTO-TRANSMISSION-EQUIPPED VEHICLES, THE PRESENCE OF A "PARK PAWL" SERVES AS SUFFICIENT HOLDING POWER FOR THESE VEHICLES AND THEREFORE THE APPEAL FOR A SAFETY RECALL WAS DENIED. THERE IS AT LEAST ONE MAJOR PROBLEM WITH THIS CONCLUSION -- NO STATE IS GOING TO ALLOW A VEHICLE WITHOUT A WORKING PARKING BRAKE TO PASS A STATE SAFETY INSPECTION. I KNOW THIS FIRST HAND, AT LEAST IN TEXAS I DO. IT OF COURSE MAKES NO SENSE FOR THE NHTSA TO HAVE A DIFFERENT STANDARD OF VEHICLE SAFETY THAN THE CONSTITUENT STATES DO. EITHER THIS IS AN ISSUE WORTHY OF A NATIONAL SAFETY RECALL, OR THE LACK OF A WORKING PARKING BRAKE SHOULD NOT SERVE AS A VEHICLE FOR FAILURE OF A STATE SAFETY INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215943January 24, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A 2001 CHEVY SUBURBAN THAT IS ALSO HAVING THE DREADED ABS ISSUE, ABS ENGAGES AT LOW SPEEDS AND WHILE CORNERING WHILE BRAKING AT LOW SPEEDS. I NOTICE THERE IS A RECALL FOR THIS PROBLEM, BUT BECAUSE I LIVE IN THE NORTHWEST, NOT THE MIDWEST OR NORTHEAST, IT DOES NOT PERTAIN TO ME. THIS IS ABSOLUTE HORSE CACA. I LIVE IN A COASTAL TOWN (SALT AIR= CORROSION) ALSO A MILITARY AREA(PEOPLE MOVE HERE FROM THE AFORE MENTIONED TROUBLE AREAS). IN TODAY'S DAY AND AGE OF AUTO AUCTIONS, INTERSTATE TRAVEL, ETC... AUTOS ARE TRANSFERRED EVERYWHERE. HOW CAN GM ISSUE A REGIONAL RECALL? MY FIRST OCCURRENCE OF THIS ISSUE WAS LAST WEEKEND ON A ROAD TRIP WITH THE FAMILY. I ENTERED A TURNING LANE TO MAKE A LEFT TURN INTO THE HOTEL PARKING LOT, WHILE SLOWING AND THEN BRAKING FOR THE TURN THE ABS ENGAGED AND KEPT ME FROM STOPPING FOR APPROX 3-4 SECONDS( A SUBURBAN CAN TRAVEL QUITE A DISTANCE AWAY IN 3 SECONDS EVEN GOING UNDER 10 MPH. THE POOR GIRL THAT WAS IN THE TURNING LANE AHEAD OF ME MUST OF THOUGHT HER HONDA WAS ABOUT TO BECOME RECYCLABLE(CRUNCHED). ONLY BY THE SEAT OF MY PANTS DID I AVOID A COLLISION. ON COMING TRAFFIC EASED AND I WAS ABLE TO TAKE EVASIVE ACTIONS. (HIT THE GAS AND FISH TAIL INTO THE HOTEL PARKING LOT, STOPPING ONLY BY HITTING A SNOW BANK! I HAVE A APPOINTMENT WITH THE SHOP FRIDAY TO HAVE IT FIXED. EVEN BETTER, I'M ONLY 800 MILES OUT OF THE EXTENDED WARRANTY WE PURCHASED. FROM THE LOOKS OF IT, $1000 TO FIX ABS, $2,400 WORTHLESS EXTENDED WARRANTY=$3,400. THIS CHEVY WAS MY FIRST AND LAST AMERICAN CAR PURCHASE. HAVE 2 IMPORTS WITH 250K AND NEVER MORE THAN ROUTINE SERVICE. ARGH! JUST BECAUSE THERE WAS NOT A INJURY, DEATH, FIRE, ETC.. DOESN'T EXCUSE GM FROM NATIONAL RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214509January 11, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 2500. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTS INTERMITTENTLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING). THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213769January 5, 2008
AIR BAGS, STEERING
NOVEMBER 2004 I HAD AN AUTO ACCIDENT, I WAS DRIVING HOME LATE AT NIGHT AFTER MY HUSBAND AND I HAD BEEN OUT TO DINNER WITH A FRIEND ON LEAVE FROM THE MILITARY. WE WERE ON THE WAY TO PICK OUR KIDS UP FROM MY PARENTS AND IT WAS MISTING OUTSIDE. I WAS ON A 4 LANE HIGHWAY TRAVELING SOUTHBOUND ON THE FAR INSIDE LEFT HAND LANE, THE NEXT THING I KNEW I WAS FACING THE POLICE STATION HEAD-ON AT 35 MPH. I TRIED TO CORRECT THE WHEEL AND MY HUSBAND ALSO GRABBED THE WHEEL AND TRIED TO CORRECT IT, DIDN'T WORK I THINK THE WHEEL BROKE BECAUSE WE CRASHED INTO THE POLICE STATION. I HAD TO KICK MY DOOR OPEN AND RUN INSIDE TO HAVE THEM CALL AN AMBULANCE, MY HUSBAND WAS PINNED AGAINST THE WALL, HIS FACE BUSTED THE PASSENGER WINDOW OUT, AND THE DASH,THE RADIO AND GLOVE BOX WAS IN OUR LAP AND THE WINDSHIELD SHATTERED. WE WERE WEARING SEATBELTS AND THE FRONT AND SIDE WAS TOTALED BUT THE AIR BAGS DID NOT DEPLOY. THE ONLY WORKING DOORS WERE THE BACK HATCH AND THE REAR DRIVER SIDE DOOR, THE PASSENGER DOOR WAS CAVED IN ON MY HUSBAND AND HE WAS FORCED ACROSS THE CONSOLE HE HAD TO BE PULLED FROM THE AUTO. HE WAS TRANSPORTED TO THE ER AND ENDED UP MISSING WEEKS OF WORK FROM HIS INJURIES , I REFUSED TREATMENT WITH ONLY MY KNEE AND FOOT HURT. I WAS FOUND NOT AT FAULT AND NO TICKECTS WERE WROTE. WE HAD BEEN HAVING FRONT END PROBLEMS THAT CHEVY MECHANICS AND OTHER MECHANICS COULD NOT EXPLAIN. YES THEY SAW AND HEARD THE PROBLEM BUT DIDN'T KNOW HOW OR HAVE A WAY TO FIX IT,I BELIEVE THAT IS WHY WE CRASHED SOMETHING WITH THE FRONT END. I REPORTED TO THE POLICE THAT MY HUSBAND GRABBED THE WHEEL TRYING TO CORRECT IT BUT THEY WROTE IT AS HE GRABBED ME CAUSING THE WRECK; NEEDLESS TO SAY I CORRECTED THE ERROR BUT THEY DIDN'T CORRECT THEIR REPORT. I CONTACTED CHEVY ABOUT THE INCIDENT AND WANTED TO KNOW WHY MY AIRBAGS DIDN'T DEPLOY, THEY CALLED ME ON A SUNDAY BUT NOTHING WAS EVER DONE. *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10213077December 28, 2007
PARKING BRAKE:INDICATOR LIGHT
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHEN THE CONTACT STARTED THE VEHICLE, THE LIGHT THAT INDICATES THE PARKING BRAKE IS ACTIVATED WAS NOT ILLUMINATED. THE GEAR WAS SHIFTED INTO DRIVE AND THE VEHICLE BEGAN TO DRIFT WHILE THE EMERGENCY BRAKE WAS STILL APPLIED. THE CONTACT TURNED OFF THE ENGINE. PRIOR TO THE FAILURE, THE CONTACT HEARD THE SOUND OF METAL COMING FROM THE REAR OF THE VEHICLE WHENEVER THE BRAKES WERE APPLIED. THE PARKING BRAKE WAS REPLACED BY A REPAIR SHOP; HOWEVER, THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212204December 18, 2007
VEHICLE SPEED CONTROL
EVERY MORNING WHEN I START THE CAR, IT "LUNGES" FORWARD. THIS HAS ONLY HAPPENED 3 OR 4 TIMES DURING THE DAY BUT IT DOES HAPPEN EVERY MORNING. I KEEP THE CAR IN THE GARAGE SO WHEN IT DOES MOVE FORWARD IT IS ONLY A COUPLE OF INCHES, BUT WHEN I AM IN A PARKING LOT, I MAKE SURE TO LEAVE PLENTY OF ROOM BETWEEN CARS SO I DO NOT HIT ANYONE. I HAVE OWNED THIS VEHICLE SINCE JAN. 07 AND THIS JUST STARTED IN NOVEMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212143December 17, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
THE ABS ELECTRONIC MODULE FAILED AGAIN TODAY. THIS WILL BE MY SECOND MODULE. THE FIRST MODULE FAILED IN 2004 AND WAS REPLACED. THE COST OF REPLACING THESE HAS RISEN TO OVER $1200.00 A POP. WHY DOESN'T NHTSA INVESTIGATE THESE FAILURES? THIS MODULE FAILURE RESULTS IN NO ABS WHEN YOU NEED IT IN A CRISIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212023December 16, 2007
TIRES:SIDEWALL
SIDE WALLS SEPARATED FROM TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212036December 16, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE 2001 CHEVROLET SUBURBAN WHICH I OWN LEAKS COLD AIR ON THE FRONT PASSENGER FEET. I WAS TOLD BY MY INSURANCE CO. THERE MAY HAVE BEEN A RECALL BY GM ON THIS AS IT IS A DEFECT IN THE CONSTRUCTION OF THE HEATING DUCT, IT EVIDENTLY FALLS APART AND COLD AIR FROM OUTSIDE POURS ONTO THE PASSENGERS FEET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211955December 14, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING 55 MPH, THE ENGINE COMPLETELY SHUT OFF. THE ENTIRE VEHICLE LOST POWER. PRIOR TO THE FAILURE, THE CHECK ENGINE LIGHT FLASHED AND THE VEHICLE WOULD NOT EXCEED 55 MPH. THE VEHICLE WOULD NOT RESTART AND WAS TOWED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211416December 11, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAVE A 2001 CHEVY SUBURBAN K2500, IT TAKES ME 45 MINUTES TO FILL UP THE GAS TANK, I BELIEVE THE AIR DOES NOT ESCAPE FROM THE GAS TANK AND IT CAUSES IT TO OVERFLOW WHEN FILLING AND MAY CAUSE FIRE IF UNATTENDED SINCE WHEN YOU PRESS THE GAS PUMP TO PUMP FASTER IT OVERFLOWS AND LEAKS ON THE EXHAUST PIPE AND COULD CAUSE FIRE, ALSO GASOLINE MIGHT DO HARM TO ENVIRONMENT WHILE OVERFLOWING, SO, PLEASE HELP, ITS WINTER HERE WHERE WE LIVE AND 45 MINUTES AT THE GAS PUMP IS REALLY SOMETHING, THANK YOU-VALENTIN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211483December 11, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD STICK DURING THE INITIAL STARTING. THE FAILURE GENERALLY OCCURRED DURING WARM WEATHER. AS OF DECEMBER 11, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 78,000. UPDATED 03/14/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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