Chevrolet Suburban Complaints (2000)

356 consumer complaints on file.

#10097936October 28, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
2000 CHEV SUBURBAN PARKING BRAKES LOST EFFECTIVENESS ABOUT 40000 MILES. AT 79550 MILES ALL PADS, ROTORS AND PARKING BRAKE LININGS WERE REPLACED. VERY SIMILAR TO MANY OTHER COMPLAINTS TO NHTSA. ONE SIDE LINING WAS GOOD, THE OTHER GONE. ONE REAR ROTOR COULD HAVE BEEN RESURFACES, THE OTHER VERY BAD. GOOD LIFE FOR SERVICE BRAKES. VERY POOR LIFE FOR SELDOM USED PARKING BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097380October 21, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL PUMP MODULE WAS DEFECTIVE. THE WIRING ON THE FUEL PUMP MODULE OFTEN MELTED WHEN THE FUEL TANK WAS ROUTINELY RUN BELOW A QUARTER TANK OF GASOLINE. THIS CAUSED A SHORT AND A FUSE TO BLOW IN THE VEHICLE, THERE WAS ALSO AN IMMEDIATE LOST OF ALL POWER. WHICH CAUSES A DANGEROUS POSITION FOR THE DRIVER. THE FUEL PUMP WAS REPLACED 4 TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091303September 19, 2004
STEERING:LINKAGES, STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
POPPING NOISE COMING FROM FRONT, ALWAYS HEAR THIS NOISE WHEN TURNING ,LEFT OR RIGHT.NOISE STARTED WHEN VEHICLE HAD ABOUT 38,000 MILES ON IT AND HAS PROGRESSIVELY GOTTEN WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090098August 31, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WAS EQUIPPED WITH POWER WINDOWS. THE POWER MECHANISM FAILED, AND WINDOWS DID NOT WORK. THERE WAS A SHORT IN THE BATTERY. THERE WAS A BAD CELL. ALSO, THERE WAS A SHORT IN THE FUEL PUMP MODULE. IT HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088633August 26, 2004
PARKING BRAKE:CONVENTIONAL:MECHANICAL
I BOUGHT THE VEHICLE FROM A PRIVATE SELLER AND SOON FOUND THAT THE PARKING BRAKE PEDAL WOULD GO TO THE FLOOR WITH NO RESISTANCE AND WOULD NOT HOLD THE VEHICLE ON EVEN THE SLIGHTEST GRADE WITH THE TRANSMISSION IN NEUTRAL. THE PARKING BRAKE SHOES WERE WORN DOWN TO THE METAL AND ONE OF THE PARKING BRAKE DRUMS WAS DEEPLY GOUGED. THE SHOES AND ONE ROTOR WAS REPLACED, WHICH ALLOWED THE VEHICLE TO PASS STATE INSPECTION, BUT NOW THE PEDAL GOES TO THE FLOOR AGAIN AND THE PARKING BRAKE DOES NOT HOLD. IT IS DUE TO BE INSPECTED IN SEPTEMBER AND PROBABLY WILL NOT PASS WITHOUT ANOTHER $500.00 IN REPAIRS. I HAVE NOT DRIVEN THE VEHICLE WITH THE PARKING BRAKE ON. I HAVE FOUND THROUGH INTERNET RESEARCH THAT THIS IS A VERY COMMON PROBLEM WITH THIS PARKING BRAKE SYSTEM AND FEEL THAT GM SHOULD FIX THIS PROBLEM. I HAVE THE OLD ROTOR BUT NOT THE SHOES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082211July 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LOCK ACTUATOR ON THE DOOR BROKE AND MY WIFE WAS UNABLE TO OPEN THE DOOR AND GET OUT OF THE VEHICLE. AFTER DISCUSSING THIS ISSUE WITH THE SERVICE MANAGER IT WAS BROUGHT TO MY ATTENTION THAT THIS PROBLEM IS NOT AN ISOLATED ONE BUT HAS OCCURRED IN MANY CHEVY SURBURBANS. I BELIEVE THAT THIS TYPE OF PROBLEM IS A SAFETY ISSUE IN THAT SOMEONE COULD GET TRAPPED IN THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080418July 6, 2004
SERVICE BRAKES, HYDRAULIC
I WAS RECENTLY INFORMED BY MECHANIC AS I TOOK MY VEHICLE IN FOR INSPECTION THAT IT COULD NOT BE PASSED DUE TO "EMERGENCY BRAKE" ISSUE. I DO NOT USE MY EMERGENCY BRAKE YET THE REAR ROTORS AND BRAKE SHOES HAVE WORN BEYOND USE. I WAS ALSO INFORMED BY THE MECHANIC THAT 3 OUT OF 4 OF THEIR CUSTOMERS WHO OWN THE SAME MAKE/MODEL OF VEHICLE (2000 CHEV SUBURBAN) HAVE HAD THE SAME PROBLEM. ALTHOUGH I AM NOT AWARE OF ANY "SAFETY RECALL" I AM CURIOUS TO KNOW IF ANY OTHERS HAVE COMPLAINED. BECAUSE I WAS NOT AWARE THAT MY BRAKES WERE WEARING, THIS COULD HAVE POSSIBLY RESULTED IN AN ACCIDENT WHEN I MAY HAVE NEEDED TO USE THEM. ALSO INFORMED THAT THE BRAKE ISSUE COULD CAUSE POOR FUEL EFFICIENCY. NOT GOOD IN THIS DAY & TIME (GAS IS TOO EXPENSIVE.). ANY HELP/INFO YOU COULD ADVISE AT THIS POINT IS GREATLY APPRECIATED. THANK YOU IN ADVANCE FOR YOUR HELP. /TM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079021June 29, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT HIGH SPEED FUEL PUMP WENT OUT ON MY 2000 CHEVROLET SUBURBAN WHICH HAS 54.000 MI. IT WAS SOFTLY RECOMMEDED THE FUEL FILTER BE CHANGED AT 30,000. HOWEVER THE DEALER AND GM IS AWARE OF THE FUEL PUMP PROBLEM. THE REPAIR WAS $812.00 VERSES $34.OO FOR A FUEL PUMP. THE PUBLIC SHOULD KNOW THAT THIS COULD OCCUR. MANY WOMEN W/CHILDREN DRIVE THIS VEHICLE. THERE SHOULD BE A STRONG WARNING BEFORE LIVES ARE LOST. BUT OF COURSE THE DEALERSHIP WOULDN'T PROFIT AS MUCH IF ALL THE FUEL FILTERS WERE REPLACED. GM REFUSES TO OWN UP TO THE PROBLEM EVEN THOUGH THERE HAVE BEEN MANY INCIDENTS, WHY ELSE DOES THE FUEL FILTER LAST ONLY 30,000 MILES? I WAS TOLD IT WAS MY FAULT BY C&M CHEVROLET IN SAN DIEGO AND GM, CUSTOMER SERVICE. A STRONGER WARNING SHOULD TAKE PLACE INSTEAD OF A SOFT SUGGESTION TO REPLACE THE FUEL FILTER. SO MANY WOMEN AND CHILDREN ARE USE THIS VEHICLE. I KNOW THAT OTHER MAKES AND MODELS HAVE A MUCH BETTER FUEL PUMP LIFE THAN THE CHEVY SUBURBAN. IS THIS A DEFECT? I PAID ALMOST $40.000, I SHOULD HAVE PURCHASED A TOYOTA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079712June 23, 2004
SEATS:MID/REAR ASSEMBLY
WHILE DRIVING 55 MPH REAR PASSENGER SIDE SEAT COLLAPSED BACKWARD WITH A CHILD SEAT INSTALLED. DEALER STATED THE OUTBOARD RECLINE LATCH FAILED. THE PART WAS REPAIRED TWELVE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074980June 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WITHIN 55,000 MILES THE REAR BRAKE PADS HAVE WORN OUT TWICE. THE FRONT PADS, WHICH SHOULD WEAR MORE QUICKLY, SHOW LITTLE WEAR AND ARE STILL THE FACTORY ORIGINAL. THIS CAUSES REDUCED BRAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068004April 28, 2004
PARKING BRAKE
I AM THE ORIGNAL OWNER OF A 2000 CHEVY SUBURBAN. I HAVE RELIGOUSLY TAKEN THE TRUCK IN FOR SERVICE EVERY 3,000 MILES TO MAC HAIK CHEVROLET IN HOUSTON WHERE I BOUGHT THE VEHICLE. I BROUGHT THE TRUCK IN FOR AN INSPECTION AND WAS TOLD THERE WAS AN INHERANT PROBLEM WITH THE EMERGENCY BRAKES ON ALL 2000 SUBURBANS AND THAT IT WOULD BE $200 TO GET THE TRUCK TO PASS INSPECTION. I CANNOT REMEMBER EVER USING THE EMERGENCY BRAKE SO IT CANNOT BE FROM OVER USE. I THEN READ THAT THOSE WHOM DO HAVE THE PROBLEM FIXED SAY IT LASTS FOR ONLY A 1,000 MILES OR SO. IF IT IS A DESIGN FAILURE OWN UP TO IT AND FIX IT ONCE AND FOR ALL BEFORE SOMEONE GETS HURT. IF NOT WHEN YOU SELL THE VEHICLE TELL THE PROSPECTIVE BUYER THE EMERGENCY BRAKES DO NOT WORK AND WE HAVE NOT FIGURED OUT HOW TO FIX THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069608April 22, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
CONSUMER STATED FUEL GAGE WAS NOT WORKING PROPERLY. SOMETIMES WHEN FILLING VEHICLE UP, FUEL GAGE SHOWED EMPTY. AT OTHER TIMES WHEN THE VEHICLE WAS EMPTY THE FUEL GAUGE SHOWED FULL. ALSO, IT WAS HARD TO TELL WHEN VEHICLE NEEDED FUEL. CONSUMER HAD SPOKEN WITH OTHER SUBURBAN OWNERS AND THEY WERE HAVING THE SAME PROBLEM. CONSUMER FELT THIS IS WAS A DESIGN DEFECT WITH THESE VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068678April 22, 2004
TIRES:TREAD/BELT
WHILE DRIVING 60 MPH PASSENGER SIDE REAR TIRE TREAD SEPARATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065751April 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I HAVE A CHEVROLET SUBURBAN 2000 K1500. MY REAR BRAKES THE DUST PLATES RUSTTHROUGH AND LARGE PARTS OF THE PLATE ARE MISSING.SHOULD THESE DUST PLATE RUST AND BREAK IN ONLY FOUR YEARS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064336April 1, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2000 SUB IDLES ROUGH,MISFIRES REPLACED PLUGS,WIRES, FILTER, BATTERY, OXYGEN SENSORS AND USED HEAT. STALLS UNTIL WARMS UP. CHECKED WITH DECODER. NO CODES FOUND. HAVE NO CLUE TO PROBLEM. ANY IDEAS? FUEL PUMP REALLY LOUD. AFTER A COUPLE OF MINUTES RUNS AND IDLES FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060862March 9, 2004
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
FUEL - GAS TANK LEAK AFTER REFUELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060482March 5, 2004
PARKING BRAKE
PURCHASED 2000 SUBURBAN USED IN 2002 WITH 37K MILES. I HAVE REPLACED THE REAR BRAKES AND EMERGENCY BRAKES 2 TIMES AND IS NEEDING REPLACED AGAIN AT 80K MILES. DEALER IS UNWILLING TO CONCEDE PROBLEM WITH DESIGN OR COMPONENTS AND JUST SAYS IT IS THE NATURE OF SOME VEHICLES AND THEY HAVE SOME CUSTOMERS THAT HAVE TO REPLACE THERE BRAKES AND EMERGENCY BRAKES EVERY 15K. THIS IS UNACCEPTABLE AND DANGEROUS. I AM FRUSTRATED AT SPENDING $700 EVERY FEW THOUSAND MILES, AND AM LOOKING AT SWITCHING BACK TO JAPANESE BRANDS!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058748February 23, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP
MY 2000 CHEVROLET SUBURBAN LOST ALL POWER STEERING WHEN TURNING WHEEL LEFT TO AVOID SLIDING ON ICE. HARBOR CHEVROLET/MICHIGAN CITY IN REPLACED POWER STEERING PUMP; TOTAL COST $650.10, INCLUDING TOWING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058259February 16, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS FAILED DURING NORMAL OPERATION. ONLY THE LOWEST SPEEDS OF THE VARIABLE SPEED SWITCH STILL WORK. ENTIRE ARM ASSEMBLY (WHICH INCLUDES TURN SIGNAL AND CRUISE CONTROL) IS VERY LOOSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054781January 23, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2000 CHEVROLET SUBURBAN TRAVELING AT 45 MPH THE ENGINE STOPPED, MESSAGE CENTER SAID "LOW OIL PRESSURE" AND ANOTHER (FORGOTTEN) MESSAGE. I SHIFTED TO NEUTRAL, CRANKED THE ENGINE BUT IT WOULDN'T START. I COASTED OFF THE HIGHWAY AND STOPPED. I TELEPHONED THE DEALER WHO SAID IT WAS PROBABLY THE FUEL PUMP. THE VEHICLE WAS TOWED TO THE DEALER, THE FUEL PUMP, THE FUSES AND THE FUEL FILLER RUBBER CONNECTOR HOSE WERE REPLACED. THE REMOVED FAILED PUMP MODULE HAD SHORTED WIRING JUST UNDER THE MOUNTING PLATE. THE GRAY WIRE HAD ALMOST ONE INCH OF ITS INSULATION AT THE TOP MELTED OFF THE WIRE AND LEFT DANGLING. THIS BARE WIRE APPARENTLY CHAFED ONE OF THE TWO PURPLE WIRES ABOUT 1/2 INCH FROM ITS TOP AND THE RESULTANT CONTACT CAUSED A SHORT AND BLEW THE FUSE. I HAVE ENLARGED PHOTOS OF THE DAMAGED WIRING IN PLACE. THE DEALER WAS EXCEPTIONALLY HELPFUL AND EFFICIENT IN REPAIRING THE FAILURE. I AM CONCERNED ABOUT THE HIGH NUMBER OF FAILURES OF THE PUMP IN THE SUBURBANS AND THE UNEXPECTED ENGINE FAILURE IN A CRITICAL SITUATION CAN CAUSE AN ACCIDENT AND POSSIBLE INJURY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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