Chevrolet Silverado Complaints (2023)

458 consumer complaints on file.

#11773622October 26, 2026
ENGINE, SUSPENSION, POWER TRAIN
As I was exiting the exit ramp, you could here a noise from the suspension. Then a bunch of smoke came out and there truck seized up and stopped. I got out there was fluid/oil leaking everywhere. There was a trail of fluid following the car down the exit ramp. The truck was telling me to restart but I didn't not due to safety concerns. We had the car towed to the local Chevy dealership where it is being diagnose. There were no warning lights prior or any notification that there was an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773286October 23, 2026
UNKNOWN OR OTHER
The cooling system has been failing, 1st I’ve had to replace the coolant control value twice, now my radiator is failing. This indicates to me there is an issue with the manufacturer of these parts. The pattern of failure has been confirmed by the service technician as well as research online. Online 2020-2026 3.0 liter duramax silverados made by Chevrolet and General Motors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772376October 20, 2026
SERVICE BRAKES
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while stopped at a traffic light on an incline, the brake pedal was depressed; however, the vehicle failed to operate as intended. The driver assist warning light illuminated. The vehicle independently accelerated and lunged forward, striking the preceding vehicle. The contact's vehicle pushed the preceding vehicle forward before coming to a stop. The vehicle was taken to the dealer, where the failure could not be duplicated. The failure mileage was approximately 44,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11772191October 19, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Cluster screen is blinking and not showing speed or anything else. I did take it to the dealership they tried to reset it but that didn't work, I did talk to someone when I called the gm line but they said since I was a lil over t he warranty it was nothing they could do. GM help desk I believe, but I'm sure if the day is bot correct they have the call recorded to get the correct time and day
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771110October 14, 2026
ENGINE
**XXX** **FROM:** [XXX] **TO:** General Motors Company, Chevrolet Customer Assistance, GM Financial, and Wallace Chevrolet **RE: FORMAL COMPLAINT AND FINAL REQUEST FOR RESOLUTION — 2023 CHEVROLET SILVERADO 1500 RST ENGINE FAILURE** **Vehicle:** 2023 Chevrolet Silverado 1500 RST **VIN:** [Insert VIN] **GM Financial Account:** [Insert Account Number] To Whom It May Concern: I am writing this letter as my formal complaint and final request for assistance regarding the engine failure of my 2023 Chevrolet Silverado 1500 RST. Since XXX, when my truck's engine failed, I have made repeated attempts to resolve this situation with General Motors and Wallace Chevrolet in [XXX]. I have contacted GM, visited the dealership multiple times, and personally spoken with the mechanic who examined my truck. The mechanic informed me that an engine lifter had seized or frozen, resulting in a serious engine failure. I have always properly maintained this vehicle. I have records of oil changes, routine maintenance, and other services. This truck has not been neglected or abused. I am aware of GM's extensive recalls involving hundreds of thousands of vehicles with serious engine defects. I understand that my truck's VIN is not included in the recall population. I have already contacted the legal team handling the related claims and was informed that my vehicle does not qualify. Nevertheless, I believe my truck's engine failure deserves the same serious attention and consideration, even if the underlying mechanical defect is different from the defect covered by those recalls. What is most disappointing is how General Motors and its representatives have handled my situation. I have been a loyal GM customer for years. I traded in two GM vehicles that I previously leased when I purchased this Silverado. I trusted GM and believed the company would stand behind its products. Instead, I have spent approximately nine months trying to g INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770565October 12, 2026
ENGINE
My 2023 Chevrolet Silverado 1500 ZR2 equipped with the 6.2L L87 V8 has exhibited abnormal engine behavior since shortly after purchase, well before GM announced the engine recall. Symptoms include extremely loud intermittent metallic lifter/valvetrain noise during cold starts, persistent rough idle, and noticeable engine vibration that causes the truck to rock back and forth after warming up. Paradise Chevrolet and Bunnin Chevrolet subsequently performed GM's prescribed PicoScope inspections, and both reported passing results. The oil-viscosity recall remedy was also completed, but the symptoms remain unresolved at 47,133 miles. I am concerned about potential internal engine damage and the possibility of sudden engine failure or loss of propulsion. Given NHTSA's investigation into L87 engine failures following recall repairs, I am requesting further investigation into the adequacy of GM's recall remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769853October 8, 2026
POWER TRAIN
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving, the vehicle failed to decelerate properly while the brake pedal was depressed. The brake pedal was firm. The ABS, Emergency Brakes, and Brake warning lights were illuminated. The vehicle was towed to a local dealer where it was diagnosed and confirmed to have a transmission failure. The vehicle was repaired under warranty; however, while driving at approximately 50 MPH, the vehicle was shuddering, and while the transmission was shifting into a lower gear, the vehicle jolted. The same local dealer was contacted. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 58,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768733October 3, 2026
POWER TRAIN
TRANSMISSION. CURRENTLY AT BILL ROBERTS CHEVROLET LOCATED IN BOLIVAR, MO. 65613. HAULING A FIFTH WHEEL CAMPER, WHEN THE TRUCK NEARLY CAME TO A STOP ON IT'S OWN WHILE GOING DOWN A HIGHWAY. WE CALLED THE DEALERSHIP WHOM SUGGESTED WE TAKE THE TRUCK TO AN O'REILLYS AUTO PARTS SO THEY COULD RUN A DIAGNOSTICS, THEN CALL THE DEALERSHIP BACK FOR FURTHER INSTRUCTION. AFTER DOING THIS WE WERE ADVICED TO TAKE THE TRUCK TO A DEALERSHIP, AND WE DID. IT WAS CONFIRMED THAT THERE ARE BULLENTINES OUT ON THE PARTICULAR VEHICLE FOR THIS PROBLEM. THE PART IS NOT AVAILABLE. I REACHED OUT TO GMC, THEY REPLIED THAT THE PART IS CURRENTLY EXHAUSTED, THE PART REMAINS ON BACK ORDER, AND THEY ARE NOT SURE WHEN IT WILL BE BACK IN INVENTORY. THERE WERE NO WARNING LIGHTS PRIOR TO US LEAVING OUR HOME 40 MINUTES EARLIER. IF THIS BREAK DOWN HAPPENS OFTEN THEN A RECALL SHOULD BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768112September 30, 2026
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767744September 29, 2026
ENGINE
I have received a voluntary recall notice on my 2023 Chevrolet Silverado. The recall states that the vehicle may have a condition which can cause the Fuel Pump power control module to fail. If this happens fuel flow to the engine could be interrupted causing the motor to shut off. Would this be considered a safety concern if the engine shuts down on th highway?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766691September 24, 2026
ENGINE
Engine failure on our 4-cylinder- it just quits same problem as on the 6-cylinder - it just stops running or runs rough. No warning signs and no indication that it is about to fail. Hazardous on the freeway. Vehicle has been at the mechanics for a month now and GM keeps saying the engine is on backorder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766750September 24, 2026
POWER TRAIN, ENGINE
I drive a 2023 Chevrolet Silverado 1500 3.0L Diesel with the 10-speed transmission. The transmission control software failed to monitor/detect valve body wear or trigger a 5th-gear 'limp mode' safety net, resulting in three separate instances of sudden rear-wheel lockup at speed. The dealer was unable to replicate the issue during a service visit from 6/10 - XXX. The issue was raised as the transmission was shifting increasingly badly leading up to this service visit. The first full lockup occurred a few days after receipt of the vehicle on XXX driving eastbound on [XXX]. Off the gas, coasting downhill. Once everybody started speeding up, I increased the throttle gently and the truck shook violently. I initially thought I had been hit by another vehicle but realized it was the transmission. Speed was noted 24 mph. The second incident occurred XXX while traveling to [XXX]. Driving southbound between [XXX] and [XXX] at approximately 50 MPH in a coasting condition. Went to pass a slow vehicle and the vehicle jerked violently an locked the rear wheels. Initial assumption was that I had been hit. Was able to regain control and continue. The third incident occurredXXX while traveling from [XXX] to [XXX]. Driving eastbound on [XXX] at approximately 35 mph, when moving from a coast to acceleration posture, the vehicle again locked the rear wheels and jerked violently. Finally, onXXX when traveling southbound from [XXX] to [XXX], I stopped for fuel. When attempting to accelerate onto the freeway, the vehicle failed to engage 6 gear, stumbled, and then went into limp mode with a check engine light. On XXX a [XXX] dealer found code P0747 and addressed the issue with [XXX]. I was forced to rent a car to continue my journey to [XXX]. GM ultimately shipped my truck back to me one week later. The software 'fix' clearly did not work as intended and remains a serious safety hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766113September 22, 2026
FUEL/PROPULSION SYSTEM
Evaporative emissions purge pump failed at 18,473 miles. As the bumper-to-bumper warranty has expired GM refused to cover this repair. As this is a known problem with certain GM vehicles, the repair is covered for older model year out-of-warranty cars and for residents of other states (California, for example). This repair is covered by the emissions warranty in some states (California), but not Michigan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766151September 22, 2026
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact's daughter owns a 2023 Chevrolet Silverado 1500. While the contact's daughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed evaporative emission purge pump. The contact was advised to take the vehicle to the dealer. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where the failure was confirmed. The contact was informed that the repair was covered under an unknown recall. The contact was later informed that the repair was not covered under the unknown recall. The contact referenced an unknown recall; however, the VIN was not associated with a recall. The vehicle was taken back to an independent mechanic and the vehicle was repaired. The manufacturer was contacted by phone and made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 58,010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765758September 21, 2026
FUEL/PROPULSION SYSTEM
While driving at Interstate speeds, the engine abruptly stalled, causing an immediate loss of motive power. I was able to coast off the Interstate to a surface street then into a gas station parking lot. Once stopped, the engine would not start again. It would crank repeatedly but never fire, like it was out of gas, but I had nearly 1/2 tank still. This is a safety concern having a 3yr old truck just die on you at highway speeds. This vehicle matches the exact year, make, and model of the expanded GM Emission Recall Campaign N262558690-01 (NHTSA ID 11037321) for Fuel Pump Power Control Module failures, but the VIN is currently excluded."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765693September 20, 2026
ELECTRICAL SYSTEM, POWER TRAIN
This truck and hundreds, if not thousands of others has many issues with the electronic shifter. Not only do they frequently fail, but Chevrolet does not have any parts available to the dealerships for weeks. These Duramax 3.0 diesel engines are also a huge problem with the emission system and DEF. They constantly fail and we are spending thousands to repair. My truck is stuck at a dealership in [XXX]. I had to rent a vehicle to drive back home to [XXX]. The dealer has no idea how long it will take to get a shifter from Chevy. Is there any help available. Why aren't these shifters under a major recall? I am literally stranded after paying $65,000 for a truck! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765242September 18, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while stopped at a red light and towing a camper the vehicle suddenly stalled. At the time of the failure the vehicle had a quarter tank of fuel. After several attempts the vehicle restarted and was driven to a gas station and was refueled. The contact stated that the failure had occurred on one other occasion. The vehicle was not hauling a trailer at the time, and the grandson was inside the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed that the vehicle was not covered under TSB: N242452103. The failure mileage was 22,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765090September 17, 2026
ENGINE
I was driving my 2023 silverado 1500 down the highway when my engine started loosing power and then shut completely down at 65 mph. My safety and others were at risk due to speed and loss of power. I was lucky enough to not be on an interstate or in a metropolitan area. This happened due to a recall on this particular motor from General Motors (6.2 Liter). My vehicle was taken to a local General Motors dealership and the engine replaced. There were no warnings or abnormal behaviors of the vehicle prior to and the vehicle was taken in for the recall prior to the incident. The motor oil was changed to the recommended 0-W40 by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764330September 15, 2026
ENGINE
I have noticed a ticking noise that is coming from the engine, driver side, the tick after the recall was preformed, 5-23-2025. The tick has grown in loudness from that date. Took the truck to the dealership and they did a check but was unable to locate anything, no parts were removed and no witness marks on any of the engine areas Example oil pan and so on. I was told that they would charge me if the truck was brought back for the same issue per GM not the dealership. They have been doing my oil changes at a 3,000 mile interval. The tick has gotten progressively louder, and I am nervous about driving my truck but I can't not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764482September 15, 2026
ENGINE
On our way to [XXX], we heard a clacking noise coming from our engine. Pulled off the highway and had it towed to Reeder Chevrolet. It was Sunday XXX. On XXX we went to the dealer and they said we spun a connecting rod bearing and needed a new engine. Truck is a 2023 Slverado, 5,3 engine, with about 65000 miles on it. 5000 miles out of warranty. It took 18 days, and cost $12,214.37 to replace. Dealer stated that if I wanted to pursue a warranty claim, we would have tpo pay for them to disassemble the engine, diagnose the problem, then reassemble the engine, and they would send it to GM. GM would decide if it would be covered under warranty. If not, we would be out the cost of the diagnosis. I have always used 0W-20 full synthetic oil when an oil change was required. After searching this problem online, I found a tech service bulletin changing the requirement to 0W-40. We were never notified of the change, and the 2026 owners still say to use 0W-20. Attached are the invoice and recommendation to replace engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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