Chevrolet Silverado Complaints (2003)

2,092 consumer complaints on file.

#10072538May 13, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WHILE DRIVING TO THE DOCTOR I HEARD A LOUD METAL ON METAL CLUNK SOUND FROM TRANSMISSION HUMP. IMMEDIATELY FOLLOWING, VEHICLE STARTED MISSING LIKE IT WAS OUT OF GAS AND STALLED. IN APPROXIMATELY 2 SECONDS THE FUEL GUAGE WENT FROM READING 1/4 TANK TO EMPTY.*AK SERVICE DEPT INFORMED US THAT THE ELECTRONIC FLOAT DEVICE LOCATED INSIDE THE FUEL TANK HAD FAILED. UPON FURTHER INVESTIGATION THEY DISCOVERED THAT THE REASON IT FAILED WAS DUE TO THE FACT THAT GASOLINE DESTROYS THEM. WE CAN EXPECT TO EXPERIENCE THIS PROBLEM INDEFINATELY BECAUSE GM HAS NO REPLACEMENT PART THAT WORKS . THE DEALER INFORMED US THAT GM IS AWARE OF THIS PROBLEM AND THAT ALL PICK UP TRUCKS MADE BY GM HAVE THIS PART AND WILL EXPERIENCE THIS PROBLEM AT SOME POINT IN TIME. IN OTHER WORDS, YOU HAVE NO ACCURATE FUEL GUAGE AND SHOULD KEEP YOUR TRUCK AS FULL OF GAS AS POSSIBLE AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072478May 12, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
1ST EVENT IN DECEMBER 03 ATEMPT TO PULL OUT OF PARKING SPACE STEERING WHEEL WOULDNOT TURN WITH FOOT ON BRAKE , SERVAL EVENTS SINCE WITH BRAKE APPLIED STEERING WHEEL WILL NOT MOVE. DEALER TECH. SAW EVENT ,CALLED GM TECHINAL SERVICE THEY GAVE NO REMEDY TO FIX PROBLEM ,TRUCK IS AT DEALERS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072429May 11, 2004
AIR BAGS
AIR BAGS NOT DEPLOYING ON A NEW CHEVY SILVERADO PICK-UP/ FOLLOWING A VEHICLE CRASH. DRIVER WAS INJURED, AND SCARRED. WAS HOSPITLIZED AND STILL HAVING PROBLEMS AND WILL HAVE A LIFETIME SCAR ON FACE AREA. ALSO LEGS AND THIGHS ARE SCARRED. OUR SON WAS TRAVELING AT A HIGH RATE OF SPEED PASSING, LOST CONTROL WENT OFF HIGHWAY HEAD ON INTO DEEP DITCH, FLIPPED OVER, WENT SIDE TO SIDE COMING TO REST SIDEWAYS ON TIRES THAT WERE NOW FLAT AND STILL NO AIRBAG DEPLOYMENT. SENT A COMPLAINT AND PICTURES, POLICE REPORT AND MEDICAL RECORDS TO GM, NO SATISFACTION FROM THERE. WHAT DOES A VEHICLE HAVE TO HAVE DONE TO HAVE AN AIRBAG DEPLOY???? VEHICLE WAS TOTALED. SON IS PERMANTLY SCARRED, AND PARENTS HAVE LOST FAITH IN CHEVY TRUCKS, AND AIRBAGS. HIS OLDER BROTHER CO-SIGNED SO HE WOULD HAVE A "NEW, SAFER" VEHICLE AND AM NOW SO VERY UPSET WITH GM AS TO AN EXPLANATION AS TO WHY THESE AIR BAGS DID NOT DEPLOY TO PROTECT OUR SON. THIS VEHICLE (HE WAS SPEEDING PASSING) WENT OFF THE ROAD HEAD ON INTO A DEEP DITCH, OVERTURNED SEVERAL TIMES, HIT SIDE TO SIDE IN DITCH, FLATTENED TIRES AND CAME TO REST ON SHOULDER OF ROAD. NOW HOW MUCH MORE DOES IT TAKE TO DEPLOY AN AIR BAG???? I THINK IF WE WERE WEALTHY AND COULD AFFORD A LAWYER THEY MAYBE WOULD OF LISTENED AND CHECKED THIS MORE, BUT AS WE ARE JUST "COMMON" HARD WORKING US CITIZENS, WE DON'T REALLY COUNT. ALSO OUR SON WAS DRINKING AT THE TIME OF THE INCIDENT, ( SHOULD NOT MATTER TO SAFETY OF VEHICLE EQUIPMENT) I WAS TOLD IT WAS NOT "CATASTROPIC ENOUGH" OF AN ACCIDENT TO WARRENT ANY DAMAGES. ?? THEN THEY TRIED TO SAY THE "ACCIDENT" (MEANING VEHICLE) WASN'T. I THINK WE ALL KNOW WHAT THEY MEANT. WE WERE NOT LOOKING FOR "MILLIONS" (STRETCHING IT), JUST HIS MEDICAL BILLS AND THE PROBLEM CORRECTED IN OTHER CHEVY'S SO THIS WOULD NOT HAPPEN TO SOMEONE ELSE. AS USUAL THE HONEST PEOPLE, AND HARD WORKING MIDDLE CLASS CAN GET NO HELP. PRAYERS GO OUT TO ANYONE ELSE THIS HAS HAPPENED TO AND THAT IT WON'T HAPPEN TO SOMEONE ELSE'S CHILD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10073480May 11, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE DRIVING VEHICLE LEAKED FUEL. WHEN THIS OCCURRED THE BRAKE PEDAL BECAME HARD AND FAILED TO STOP VEHICLE WHEN THE PEDAL WAS DEPRESSED, RESULTING IN A REAR END CRASH. CONSUMER SUSTAINED MINOR INJURIES. VEHICLE WAS TOWED TO THE DEALERSHIP, AND DEALERSHIP ONLY REPAIRED THE BODY PARTS DAMAGED BY THE CRASH. HOWEVER, DEALERSHIP INDICATED IT COULDN'T FIND ANY LEAK. WHEN THE CONSUMER PICKED UP THE VEHICLE FROM THE DEALERSHIP THERE WAS SMOKE COMING OUT FROM UNDER THE HOOD. DEALERSHIP INDICATED THAT THE SMOKE WAS CAUSED BY FLUID FROM THE RADIATOR, AND THE BODY PARTS THEY HAD REPLACED. THE FAILURE RECURRED WHILE DRIVING ON THE HIGHWAY AT 55 MPH. THIS CAUSED THE VEHICLE TO HYDRO PLANE FROM THE DIESEL FUEL, AND CONSUMER LOST CONTROL OF THE VEHICLE. IT WAS TOWING A TRAILER AT THE TIME OF THE INCIDENT. THE TRAILER JACK KNIFED AND DAMAGED THE SIDE OF THE VEHICLE. IT WAS TOWED TO ANOTHER DEALERSHIP, WHO FOUND A LEAK IN THE FUEL INJECTOR LINE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10066725May 11, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 65 MPH THE VEHICLE STALLED WITHOUT WARNING. THIS CAUSED A LOST OF STEERING AND BRAKES. THE VEHICLE HAD BEEN INSPECTED THREE TIMES AND COULD NOT BE REPRODUCED. *AK THE FIRST PROBLEM OCCURRED WHEN THE CONSUMER WAS TRAVELING AT 75 MPH DOWN A SLOPE WHEN THE VEHICLE LOST ALL POWER (ENGINE, BRAKE, AND STEERING) THE CONSUMER WOULD HAVE TO TURN THE SWITCH FOUR TIMES IN ORDER FOR THE ENGINE TO START. THE PROBLEM REPEATED ITSELF TWO MORE TIMES WITH SIMILAR INSTANCES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072377May 10, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MY 1 1/2 YEAR OLD 2003 CHEVROLET PICKUP TRUCK, AFTER DOING WHAT IT SAYS IN ONE OF YOUR BULLETINS, CD GETS HOT, EJECTS CD, AND RESETS CLOCK TO 12:00, QUIT WORKING. WHILE I DRIVE A LOT AND THE TRUCK HAS 54000 MILES ON IT, THE STEREO HAS NEVER TOUCHED THE PAVEMENT, AND DOES NOT HAVE 54000 MILES ON IT, YET, CHEVROLET REFUSES TO REPLACE THIS DEFECTIVE STEREO SYSTEM. WHICH MEANS, I GUESS, THAT THEY HAVE A LIFE EXPECTANCY, OF THEIR STEREO SYSTEMS, OF 1 1/2 YEARS. NO HELP FROM THE DEALER, OR GENERAL MOTORS AT ALL WITH THIS COMPLAINT. THEY OFFERED TO REPLACE FOR 450.00, WHICH IS IDIOTIC TO GET REPLACED IF THEY ARE NOT GOING TO STAND BEHIND IT WHEN IT GOES BAD IN 1 1/2 YEARS. HIGHLY DISAPPOINTED IN GENERAL MOTORS LACK OF BACKING OF THEIR PRODUCTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068387May 6, 2004
SEAT BELTS:REAR/OTHER
THE VAN I PURCHASED HAS UNACCEPTABLE SEAT BELTS ON THE REAR BENCH. THE LAP BELT PORTION OF THE SEAT BELT RIDES TOO HIGH. IT RIDES UP UNDER THE ARM PITS OF A SMALLER PERSON, RATHER THAN ACROSS THE HIP BONES. I BELIEVE THIS IS A SAFETY HAZARD IF WE WERE EVER INVOLVED IN AN ACCIDENT WITH THIS VEHICLE. THE DEALER REPLACED THE PORTION OF THE BELT BOLTED TO THE FLOOR WITH A SHORTER BELT, BUT THIS DID NOT ALLEVIATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072239May 6, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. A LOUD NOISE WAS HEARD COMING FROM DRIVER'S SIDE WHEEL. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED HYDRAULIC BOOSTER SYSTEM NEEDED TO BE REPLACED DUE TO LEAKAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072176May 5, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING AT LOW SPEEDS VEHICLE VIBRATED AND THE CONSUMER HEARD A LOUD HUMMING NOISE. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO THE MUFFLER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068379May 5, 2004
FUEL SYSTEM, DIESEL
STEEP HILLSIDE INCLINE / DECLINE FAILURE OF SENSOR FOR FUEL GAUGE/ DO NOT KNOW THE AMOUNT OF FUEL IN THE VEHICLE COMPUTER FAILURE, LEAVING TO BEING STRANDED REPAIR OF FAILURE COST OF 600.00 DOLLARS USDA / COMPLAINT IS AS FOLLOWS:OFF ROAD TRAVEL WOULD BE IMPOSSIBLE DUE TO IN THE EVENT YOU ARE IN A STEEP INCLINE OR DECLINE IT WOULD COST $600.00 TO REPAIR. REALLY NOT COST EFFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072005May 3, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE STARTING UP THE VEHICLE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION., AND THE MECHANIC DETERMINED THAT THE CONTROL MODULE NEEDED TO BE REPLACED, AND REPLACED IT. WHILE THE VEHICLE WAS PARKED IN A GARAGE THE AIR BAGS DEPLOYED ON THEIR OWN. MECHANIC REPLACED THE AIR BAGS, PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071757April 28, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE PASSENGER SIDE WINDOW WILL NOT GO UP. TOOK VEHICLE TO DEALER, AND HE DID SOMETHING TO THE COMPUTER TO CORRECT THE PROBLEM. THE LAST 4 MONTHS THE WINDOW HAD THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071618April 26, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING AT LOW SPEEDS POWER STEERING LOCKED UP. VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071492April 23, 2004
SUSPENSION
STEERING WHEEL VIBRATES WHEN TURNING. THE DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066532April 20, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2003 SILVERADO 2500 TAIL GATE . RETURNED TRUCK TO ROGER DEAN CHEVROLET IN PALM BEACH FLA. THEY REFUSED TO REPAIR BROKEN TAILGATE STRAPS. TRUCK WAS ALSO COVERED BY BUMPER TO BUMPER INSURANCE SOLD TO ME BY ROGER DEAN CHEVROLET AND THEY REFUSED TO REPLACE BROKEN STRAPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067545April 20, 2004
POWER TRAIN:DRIVELINE
VERY EXCESSIVE DRIVETRAIN CLUNK WHILE DOWN SHIFTING 3-2 GEAR, UPSHIFT 2-3 AND NOW IS GETTING WORSE AS 1-2 AND 2-1 ARE CLUNKING DUE TO EXCESSIVE DRIVE TRAIN FREEPLAY. THE PROBLEM IS AGGARVATED ROUNDING SLOW CORNORS, DOWN A GRADE OR WITH A LOAD. THE DEALER TRIED TO MADE ME BELIEVE I WAS HEARING THINGS AND EVERTHING IS FINE THE FIRST TIME IN, YET EVERYONE WHO RIDES IN IT ASKS "WHATS THAT BANGING". THE SECOND TIME IN THE DEALER FOR THE PROBLEM I GOT A TECH SERVICE BULLETIN, WHICH SAYS OWNERS MAY FIND THE CLUNK OBJECTIONABLE?? WILL NOT ADVERSELY AFFECT DURABILITY??? THERE IS NO WAY THIS DRIVETRAIN WILL LAST AS LONG AS A NONCLUNKER. THE DEALER WAS ALSO GOING TO GET ME AN EXTENDED WARRANTY FOR DRIVETRAIN, WHICH DIDN'T HAPPEN. VERY FRUSTRATED CHEVY WON'T FIX IT. IF OWNERS FIND IT OBJECTIONABLE IT SHOULD BE FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067303April 16, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING MALFUNCTIONED. DEALER REPLACED THE STEERING BOX AND PRESSURE HOSE. BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066123April 14, 2004
UNKNOWN OR OTHER
I HAVE A 2003 CHEVROLET SILVERADO 1/2 TON PICKUP WITH 29000 MILES ON IT WHEN THE REAR BRAKE CALIPERS FROZE UP AND RUINED MY REAR BRAKE PADS. CHEVY SAYS THAT THIS IS NOT UNDER WARRANTY BECAUSE OF POOR MAINTENANCE ON MY PART. I DID EVERYTHING REQUIRED IN THE OWNERS MANUAL. I HAVE TALKED WITH THREE OF MY FRIENDS WHO HAVE THE SAME PICKUP AND THEIR REAR BRAKES FAILED AT LOWER MILEAGES AND WERE COVERED AND THE DEALER ALSO INSTALLED A SPECIAL BRAKE DIRT COVER TO THE REAR BRAKES TO HELP WITH THE PROBLEM. I CONTEND THAT THIS IS A DESIGN DEFECT IN THE REAR DISC BRAKES AND CAN EXPECT TO REPLACE MY REAR BRAKES IN ANOTHER 18000 T0 24000 MILES. WOULD YOU LOOK INTO THIS MATTER FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066963April 9, 2004
ELECTRICAL SYSTEM
VEHICLE CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. (NAR) *PH FIRE WAS DUE TO A MECHANICAL AND/OR ELECTRICAL PROBLEM WITH THE VEHCLE. THE FIRE NOT ONLY DESTROYED CONSUMER'S VEHICLE BUT DAMAGED THE SIDING OF THE HOUSE. *LA *CB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10066690April 6, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHIEL DRIVING AT 40 MPH VEHICLE WAS HIT HEAD ON AND THE AIR BAGS FAILED TO DEPLOY.*MR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0

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