Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11713006January 23, 2026
ENGINE, SERVICE BRAKES, STEERING
On 1/21/26 traveling on a 4 lane divided highway, vehicle stalled, several warning lights came on and vehicle came to a complete stop in driving lane. Vehicle locked in park and could not put vehicle in neutral to push it out of highway. Several vehicle swerved to avoid and until tow truck came blocked a lane. It was about 3:30pm fortunately. So vehicle was visible and no accidents to our knowledge occurred. Thai created a dangerous traffic situation. It was caused by a fuel pump control module Whig was repaired 2 days later at local Chevy dealer. We were advised there were no recalls on this part but it is a common problem. GM should somehow find a solution and repair said problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713033January 23, 2026
POWER TRAIN
approximately, on or about [XXX], while driving our Chev Silverado, VIN as noted [XXX] ) started to experience transmission issues when i started from a stop sign and it started hesitating upon acceleration, jerking (gears not meshing correctly every time i had to stop). This included delayed engagement of gears, roughing shifting, slight slipping of gears, at times i could smell a burning like smell, (No leaks noticed on transmission anywhere and no warning lights coming on to warn about Transmission problems). On Jan 23rd, 2026, i took it to B&F automotive had mechanic check fluid level and do drive test with me. Fluid found to be good. I could hear a slight sound like high pitch sound at times, only last few seconds randomly). Mechanic suggested i put some fuel system cleaner in and 90 Octane to hopefully clear the system. dealer also suggested this just as a suggestion though they found no apparent issues during prior service oil change I just had dealer do a 27-point inspection with oil change and they did not notice issues. Since purchase of truck in 2019, from dealer, all services have been done only by dealer (Woodland Motors). we had bought extending service warranty with vehicle. According to dealer, it just expired Dec 2025. I currently have appointment to have dealer inspect it on Monday Jan 25th, 2026, at 1pm concerning our complaint of drive train issues. Current mileage is approx. 63, 060 miles. on advise of mechanic, i called dealer right away and set the above appoint. I explained to dealer rep that this will cause me financial hardship as i am [XXX]. i do maintain a maintenance file with all service records since purchase. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712668January 22, 2026
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact owns a 2020 Chevrolet Silverado 1500. While driving at an undisclosed speed, the brakes failed to engage while the brake pedal was depressed. The message "Service Brake Assist" was displayed on the instrument panel. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The vehicle was taken to a dealer where it was diagnosed and determined that the brake master cylinder was leaking and needed to be replaced. The vehicle was repaired; however, the message "Service Brake Assist" was displayed on the instrument panel again. The manufacturer was notified of the failure. The failure mileage was approximately 101,593.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712710January 22, 2026
ENGINE
The motor blew with no notice, around 1000 miles after the recall inspection. My safety, along with the others around me was put at risk as I was in the fast lane during rush hour traffic with no motor to aid switching lanes to get to the shoulder. Finally died at one of the busiest intersections in the state, for the last time, as I was attempting to limp to the dealer via multiple restarts. leaving me stranded on the side of the road on a wonderful January day. The vehicle has been inspected by the dealer and slated for an engine replacement. No notice, I let off the gas, and when I went to accelerate again, the motor shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712711January 22, 2026
POWER TRAIN
My 2019 vehicle experienced premature torque converter failure resulting in transmission shuddering, hesitation, and loss of power while driving. The transmission fluid was found to be burnt, and the vehicle requires major transmission repair. These symptoms occurred during normal driving conditions and created a safety concern due to unpredictable vehicle behavior, particularly during acceleration and merging. This issue is widely reported in 2019 vehicles equipped with GM 8-speed transmissions. GM has acknowledged the issue through technical service bulletins but has not issued a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712786January 22, 2026
UNKNOWN OR OTHER
Vehicle: 2021 Chevrolet Silverado Issue: Infotainment system failure after GM‑pushed OTA update Description of Problem: On 10/31/2025, my vehicle’s infotainment system attempted an over‑the‑air software update. The update failed and the screen has been locked ever since, displaying only the message: “Update Failed – Return to Dealer.” As a result: - I cannot access any settings (clock, preferences, system menus). - All warning chimes and signal sounds (turn signal click, seatbelt reminder, back seat reminder, etc.) are disabled. - The backup camera still functions, but no other infotainment features are usable. - The system is completely unresponsive to reset attempts. I brought the vehicle to a Chevrolet dealer, who verified that it was the OTA update that caused the failure, they attempted a reflash but was unsuccessful. They now claim the entire infotainment unit must be replaced at my expense, even though the failure was caused by GM’s own update which I neither approved, initiated, or requested. My vehicle is out of warranty, but this was not a wear‑and‑tear issue — it was introduced by GM’s software. Safety Concern: The loss of audible warnings and chimes poses a safety risk. Drivers rely on these alerts for seatbelt reminders, turn signal confirmation, and other critical notifications. A manufacturer‑pushed update disabled these among other functions including radio, navigation, and all vehicle settings. Resolution Attempts: - Dealer attempted reprogramming on 11/6 (charged $295) but failed and state I need a new infotainment system. - GM Customer Assistance refused to provide goodwill coverage. - Vehicle remains stuck in failed update state as pictured. Request: I am submitting this complaint because GM’s OTA update disabled core safety features of my vehicle along with other basic features such as radio. I believe this is a manufacturer defect that should be investigated and addressed, regardless of warranty status.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712798January 22, 2026
STEERING
The contact owned a 2016 Chevrolet Silverado 1500. While driving at an undisclosed speed, the steering wheel became stiff and then loosened. The steering started turning independently and was uncontrollable. The vehicle was pulled over to the side of the road. The power steering warning light and several other unknown warning lights were illuminated. The vehicle was taken to a private mechanic, who declined to repair it due to the vehicle having an active recall. The vehicle was then taken to a dealer who also declined to perform the recall repair because the vehicle had a salvage title. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712824January 22, 2026
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
My truck has been into the dealership repeatedly from Aug 2024 to where it sits now to this day because of the engine and the electronic fuel management system. This fuel management system has destroyed my engine by allowing excessive oil consumption to which it turns the oil black. The engine goes from v8 to 4 cylinder to save on fuel which makes the engine work harder. It causes the rocker arms and pistons to work harder which makes them fail. These problems have occurred with my truck and now the dealership wants 20,000 to replace the engine when they worked on it continuously even after my warranty period had expired. Keep in mind that they were still fixing these problems when my warranty hadn't expired yet they fail to fix it properly. I make payments on a truck that I hardly ever get to drive. I have service invoices to back up my claims. There are numerous others that are dealing with this problem and it's all over the internet so i am not the only person
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712827January 22, 2026
POWER TRAIN
On 09/25/25 at 59,502 miles recall work was completed per NHTSA Recall No. 25V-274, L87 Engine Loss of Propulsion. Dealer paperwork shows that my truck passed the PicoScope inspection and was given the higher viscosity 0W-40 oil. On 12/10/25 at 63,904 miles, with the oil that was changed during the inspection; while traveling on highway NM-52 towing my travel trailer, I experienced a sudden loss of propulsion resulting in my truck stopping in the middle of the roadway. No prior indications of any issues were noted, no check engine lights, no loss of oil pressure, when loss of propulsion occurred. While in the middle of the road I attempted to restart the truck with no start-up. Using gravity, the truck was slowly moved off of the highway backwards. Upon opening the engine hood, a strong odor of burnt engine oil was present. No oil was noted coming out from the engine. When removing the engine oil dip stick it was noted to be steaming and extremely hot to the touch. Due to the location the vehicle it took 2 days to be taken to the dealer. No local vendors were able to pick up the truck to take to the dealer resulting in it having to be personally trailered to the dealer. The vehicle was taken to Bravo Chevrolet and Cadillac in Las Cruces NM. The dealer evaluation of the truck determine that the engine had seized and was replaced under the extended warranty per the same listed recall. This engine failed after passing the required inspections and while utilizing the newly recommended engine oil. This failure could have resulted in an accident due to the nature of the failure, after being led to believe that there were no longer any issues or concerns after passing inspection. Why would there be a failure at that time if the engine passed inspection per the recall? Only cause would be that the remedy action is not properly addressing or correcting the root cause of the failures in these L87 engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712603January 22, 2026
POWER TRAIN
Went to put the truck in gear and it will not move the Chevy dealership saids it needs a new transmission and I see that the 21 Silverado has multiple tranny issues I bought extended warranty and they are telling me it might not be covered
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712605January 22, 2026
ENGINE, FUEL/PROPULSION SYSTEM
The cam crankshaft failed. I was driving on the highway at a speed between 65-75 and my truck just cut off without any warning. Luckily, I was in far right lane and coasted over to the side of the road but it was very scary because I didn't control my truck at all. I called the nearest Chevrolet Dealership that was Kevin Whitaker and they give me the Chevrolet help contact phone and they sent a tow truck to pickup my truck about 1 hr later and I was stuck in my truck on the side of the road and I couldn't get out on the drive side because how close it was to oncoming traffic. Once I arrived at the dealership with my truck after asking the tow driver could I ride with him to the dealership. At the dealership they checked the truck with computerized device and the service advisor told me the truck code revealed cam shaft problems. I told him that I did see and warning sign saying low oil pressure once I tired to start up the truck again on the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712615January 22, 2026
ENGINE
At 54,900K miles my truck started to experience a tapping sound from the engine. I took it to a shop and was told that the Auto Fuel Management system can cause problems with the lifters. I tried to use my 200,000/10 year Warranty, but the warranty company refused because I went over 6 months on my oil change. The cost of repairs was over $6,900 and the push rods were bent, one lifter was broke off, the cam was damaged from the lifters and a piece on the timing chain was broke. Chevy knows there's a problem with the 5.3L Engine and refuses to fix it. No warning light ever came on. This problem first appeared in December of 2025 around 54,900 miles. I have since had the vehicle repaired and I kept all the parts. Chevy should recall this engine instead of letting their customers pay the repair costs for a flawed design caused by their AFM System. I was told to stop driving my vehicle because if I continued to drive it with the tapping sound it could cause the engine to blow up. I also have an After Market Warranty which would not cover the repair because Chevy issued a Technical Service Bulletin about the problem, Bulletin No.: 19-NA-219.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712622January 22, 2026
VISIBILITY
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked with the defroster activated, there was smoke coming from the rear window, followed by a loud noise. The contact stated that upon turning around, the contact noticed that the driver's side rear window had shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712625January 22, 2026
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the vehicle experienced reduced power and failed to exceed 25-30 MPH. The contact stated that the failure persisted while driving uphill. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that cylinder #5 wall was damaged and there was oil found on the #5 piston. The dealer determined that the engine had experienced an internal mechanical failure and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 83,260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712646January 22, 2026
ENGINE
September 2025; the fuel control module failed at 75 mph in the left lane of I-45 requiring me to pull over on the shoulder in heavy traffic. I eas towed to my dealership 170 miles. At that time the recall test was performed on my 6.2 L L87 engine and passed inspection. The oil was upgraded at that time. Jan. 3, 2026 at 65 mph the engine died, once again on the highway at over 65 mph. Again I struggled to get to the right shoulder in heavy traffic. At the moment of failure, the engine revved from 1500 rpm to 3900 rpm and instantly fell to zero rpm and died. A message on the dash read unable to put in vehicle neutral. Again, I had it towed to my dealership where it's been diagnosed with a seized engine and I'm waiting (three weeks so far) on an engine replacement. I'm told the manufacturer rep has been to the dealership to confirm the failure and approved a complete engine replacement. There was never any advanced warning appearing on the dash. I have thorough maintenance records on this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712339January 21, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was leaving my farm property after loading my truck and tailgate and drove home 20 miles. At some point in the drive my tailgate dropped and fell onto the trailer tongue. This caused damage to my tailgate. I have called the dealer and they informed me there was a recall on the tailgate latch but they completed the work on the recall defect. I am questioning this and want to understand what to do now. I don't trust the tailgate and the truck has no warning system for when the tailgate drops like a door open signal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712355January 21, 2026
ELECTRICAL SYSTEM
An electrical component related to the vehicle's rear sliding glass window and rear defroster malfunctioned and overheated, causing smoke to fill the cabin of the truck as it was being driven down a busy highway. Immediately following the smoke, the rear window violently shattered due to overheating from the malfunction. This dangerous defect was known to exist in our model and year of truck, as documented in Customer Satisfaction Program N192265660. This bulletin shows that GM knew about this exact issue, yet allowed the vehicle to be sold and driven. This incident was incredibly dangerous and easily could have caused my wife (who was driving) to crash the vehicle due to limited sight and distraction. My wife called me following this incident and was terrified and confused. There were no warnings, signs, or symptoms suggesting an issue with the electrical component until the incident occurred. We immediately contacted GM, who advised we were not permitted to get the vehicle fixed until they completed their inspection; however, it has been nearly a week and no inspection has occurred at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712362January 21, 2026
ENGINE
I took my truck in for the recall on the L87 6.2 engine PCOED test and they said it passed. They changed to the 0-40 oil. I noticed a significant fuel mileage drop from mid 20 to low 14 on long highway drives. I had an oil change done and drove 500 miles the next day and there was just a trace of oil on the dipstick. I called my chevy dealership and they said that is normal for oil consumption. I topped off the oil before heading back home and used 3/4 of a quart. I am watching my oil consumption and looking to do an oil consumption test done by the dealership. They did not recommend this test I researched it. I am concerned my engine will blow up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712365January 21, 2026
ELECTRICAL SYSTEM
Dear Sir or Madam, I am writing to formally report a safety-related defect involving the power unlatching tailgate switch on my Chevrolet 1500 truck and to request that this make and model be added to the current safety recall affecting Chevy HD vehicles. The power tailgate unlatching switch malfunctioned and would repeatedly attempt to open and close the tailgate while the truck was parked. On one occasion, this occurred continuously overnight. The following morning, my key fob was completely unresponsive, and the truck had zero battery life. The battery would not accept a charge, and the vehicle had to be towed to the dealership. Upon inspection, the dealership confirmed that the battery had been fully depleted and permanently damaged due to a short in the power tailgate switch. The faulty switch continuously drew power as it attempted to actuate the tailgate, ultimately destroying the battery. This failure created a serious safety and reliability concern, leaving me stranded with a completely inoperable vehicle. Given that this issue resulted from an electrical short and caused total battery failure, I believe it represents a significant safety defect. Based on the similarity to issues addressed in the current Chevy HD safety recall, I strongly believe this make and model should be included in that recall. I respectfully request that this matter be reviewed and addressed to prevent other owners from experiencing the same hazardous situation. Thank you for your time and attention to this matter. I look forward to your response. Sincerely, Charles Senn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712366January 21, 2026
ENGINE
My truck has the 6.2l engine, prior to me buying it in September 2025 with 27,000 miles it had its engine replaced due to the recall/engine failure, then after 6,000 miles on 12-30-25 the 2nd engine it has had failed and had to be replaced. This truck that only has 34,000 miles is now on its 3rd motor and leaves me worried to really travel with it due to wondering if I am going to be stranded again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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