Chevrolet Silverado Complaints (2003)

2,092 consumer complaints on file.

#10218106February 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2003 CHEVROLET SILVERADO 2500 HD. IN AUGUST 2006 MY OIL PRESSURE GAGE STARTED TO MALFUNCTION. IT WOULD INTERMITTENTLY READ NO OIL PRESSURE EVEN THOUGH THE OIL LEVEL WAS ADEQUATE. I TOOK THE VEHICLE FOR A FUEL SYSTEM SERVICING TO A GM DEALER IN SAN ANTONIO TX AND ASKED THEM TO CHECK THE OIL PRESSURE PROBLEM. THE SERVICE MANAGER STATED THE PROBLEM WAS A PRESSURE SWITCH. I ASKED IT TO BE REPAIRED ALONG WITH THE FUEL SYSTEM SERVICING. AT THE TIME MY VEHICLE HAD APPROXIMATELY 65,000 MILES. THE SERVICE DEPARTMENT FAILED TO ATTEMPT A REPAIR ON THE OIL PRESSURE GAGE EVEN THOUGH THE OTHER ITEMS WERE REPAIRED. I ELECTED NOT TO LET THEM KEEP MY VEHICLE LONGER TO AFFECT THE REPAIR. APPROXIMATELY 2 MONTHS LATER I TOOK THE VEHICLE TO ANOTHER DEALER AND ASKED IT TO BE REPAIRED. THE SERVICE MANAGER INFORMED ME THE ACTUAL PROBLEM WAS THE INSTRUMENT PANEL. IT WOULD COST APPROXIMATELY $700 TO REPLACE. I ELECTED NOT TO HAVE IT REPLACED DUE TO THE COST. AT THIS TIME MY VEHICLE HAD 71,000 MILES. IN THE SUMMER OF 2007 MY SPEEDOMETER STARTED TO MALFUNCTION BY DISPLAYING THE WRONG SPEED OR STICKING AT ZERO. I AGAIN TOOK THE VEHICLE TO THE DEALER WHO AGAIN SAID IT WAS THE INSTRUMENT CLUSTER. SHORTLY AFTER, I RECEIVED A LETTER FROM GM STATING THIS WAS A KNOWN ISSUE AND IT WOULD REPLACE OR REPAIR THE MALFUNCTION FREE OF CHARGE ON ANY VEHICLE WITH LESS THAN 70,000 MILES. I CONTACTED MY LOCAL GM DEALER TO SEE IF MY VEHICLE COULD BE REPAIRED UNDER THIS SINCE IT ORIGINALLY MALFUNCTIONED WHEN THERE WAS LESS THAN 70,000 MILES ON THE VEHICLE. THE SERVICE MANAGER CONTACTED GM AND THEN TOLD ME THEY WOULD NOT SINCE MY VEHICLE HAS MORE THAN 70,000 MILES AND GM DOES NOT CONSIDER THIS A SAFETY ISSUE. MY VEHICLE CURRENTLY WILL NOT PASS A STATE OF TEXAS SAFETY INSPECTION BECAUSE THE SPEEDOMETER DOES NOT WORK. I AM MAKING A COMPLAINT BECAUSE I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE A FULL RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217920February 13, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ANTILOCK BRAKES FUNCTION WHEN THE VEHICLE DECELERATED BETWEEN 4-15 MPH. WHEN HE APPROACHED A STOP SIGN, THE ANTILOCK SYSTEM ACTIVATED AND THE VEHICLE PULSATED FORWARD APPROXIMATELY 5-10 FEET. THE FAILURE OCCURRED ON A REGULAR BASIS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ABS RECALL FOR THE VEHICLE DID NOT INCLUDE HIS VIN. THE CURRENT MILEAGE WAS APPROXIMATELY 46,600 AND FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATE 04-02-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217690February 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE ENTIRE GAUGE CLUSTER GOES BLANK, NO READINGS. THIS AFFECTS THE SPEEDOMETER AS WELL AS ENGINE MONITORING GAUGES. I FEEL THAT THIS IS VERY MUCH A SAFETY ISSUE. BESIDES THE LOSS OF SPEED INFORMATION, WITHOUT THE ABILITY TO MONITOR THE ENGINE THERE IS NO WAY TO KNOW IF FAILURE IS IMMANENT. ENGINE FAILURE ON THE HIGHWAY COULD EASILY LEAD TO LOSS OF CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217522February 9, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
(1) HOT HUMID WEATHER WAS APPARENTLY TOO MUCH FOR MY VEHICLE AIR CONDITIONER. (2) THE AIR CONDITIONER BLOWER MOTOR RESISTOR FAILED IN ADDITION TO THE ASSOCIATED ELECTRICAL WIRING GOING TO THE RESISTOR. (3) THE PARTS THAT WERE REPLACED COST $51.62, AND THE LABOR TO REPLACE THE PARTS COST $445.00. THE FAILURE OCCURRED WITH JUST OVER 31,000 MILES ON THE VEHICLE. THIS FAILURE COULD HAVE JUST AS EASILY RESULTED IN A FIRE WITHIN THE DASHBOARD ASSEMBLY IN THE PASSENGER COMPARTMENT OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217494February 8, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING 70 MPH, THE SPEEDOMETER INCREASED TO 115 MPH AND REMAINED IN THAT POSITION. AS OF FEBRUARY 8, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 71,236.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217286February 6, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, STEERING:COLUMN
MY 2003 CHEVROLET SILVERADO HAS A BRAKING ISSUE WHERE THE BRAKES FAIL TO WORK. THE GENERAL MOTORS CORP HAD A RECALL ON THIS ISSUE IDENTIFYING MODEL YEARS 1999-2002. I CALLED THE GENERAL MOTORS CORP FOR HELP WITH THE ISSUE. I WAS TOLD BY THEIR REPRESENTATIVE, I NEEDED TO HAVE THE VEHICLE EVALUATED BY A CHEVROLET DEALER, IF THE PROBLEM WERE FOUND, THEY WOULD REPAIR IT AT NO COST TO ME. I BROUGHT THE VEHICLE TO MY LOCAL DEALER, THEY FOUND AND DOCUMENTED THE ISSUE ON A SERVICE REPORT (I HAVE A COPY). WHEN I CALLED GENERAL MOTORS BACK, I WAS TOLD THAT THEY WERE NOT GOING TO FIX THE PROBLEM, IT WAS MY PROBLEM TO FIX. I EXPLAINED NUMEROUS TIMES THAT THIS IS NOT A WEAR ITEM, THEY HAD A RECALL PREVIOUSLY, THEIR DEALER DOCUMENTED MY VEHICLE AS HAVING THE PROBLEM. STILL, TO NO AVAIL, I WAS TOLD IT IS MY PROBLEM AND THEY WON'T COVER IT BECAUSE IT WASN'T IDENTIFIED UNDER THE RECALL. THEREFORE, WHY WAS I TOLD TO BRING IT TO THE DEALER FOR NO REASON AND A COST TO ME OF $42, AND MORE IMPORTANTLY WHY ARE THEY NOT CONCERNED THAT MY VEHICLE HAS AN ISSUE WHERE THE BRAKES FAIL TO WORK. GENERAL MOTORS SERVICE BULLETIN # 05068B, NHTSA CAMPAIGN NUMBER: 05V379000. THE EVALUATION WAS PERFORMED BY KEIGAN CHEVROLET IN FRANKLIN MA, SERVICE REPORT INVOICE # 82978A. THE VEHICLE WAS MANUFACTURED IN 11/02 ALTHOUGH IT IS CALLED A 2003 MODEL. I ONLY SEEK TO HAVE THE BRAKING ISSUE REPAIRED. AS NOTED BY THE SERVICE REPORT, THE FRONT WHEEL HUBS NEED TO BE REPLACED. I ALSO HAVE A SECOND ISSUE FOLLOWING THE SAME CHAIN OF EVENTS, THE INTERMEDIATE STEERING COLUMN RATTLES. THERE WAS ALSO A SERVICE BULLETIN FOR THIS ISSUE, ALSO FOUND TO BE A PROBLEM AT THE DEALER, ALSO DOCUMENTED ON THE SERVICE REPORT, TOLD SAME THING, MY PROBLEM. I WOULD LIKE THEM TO REPLACE THE INTERMEDIATE STEERING COLUMN AT THEIR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216998February 5, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
2003 SILVERADO 1500 Z71 PICKUP REAR BRAKE PROBLEM AT 43,000 MILES. RUSTING BRAKE ROTORS CAUSE EXCESSIVE UNEVEN WEAR OF REAR BRAKE PADS. CONDITION LIMITED TO INSIDE SIDE OF REAR ROTORS. ONLY ONE-HALF INCH SURFACE OF ROTOR WAS SHINY AND REST OF ROTOR HAD SEVERE RUST THAT UNDER LOAD RESULTED IN PAD DAMAGE. COMPLAINED TO DEALER TWICE AFTER PURCHASE JULY '03, SPONGY, BRAKING AND SOMETIMES HARD TO STOP. THEY LOOKED AT IT SAID IT WAS NORMAL. ALMOST ALL MY DRIVING IS HIGHWAY, WITH MINIMAL BRAKING. AND THE FEW TIMES DRIVEN IN TOWN HAVE HAD SEVERAL NEAR COLLISIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216823February 3, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BEGINNING AT AROUND 80,000 MILES MY SPEEDOMETER STOPPED REPORTING MY SPEED CORRECTLY. IT WILL STAY AT 0 MPH OR 30 MPH THEN AFTER TURNING OFF THE VEHICLE A FEW TIMES IT WOULD RESET. IT DIDN'T HAPPEN AGAIN UNTIL A COUPLE OF MONTHS LATER. BUT IT ONLY HAPPENED INTERMITTENTLY WITH NO WAY TO DIAGNOSE THE PROBLEM. TODAY (85,000MILES) I WAS DRIVING ON THE INTERSTATE AND MY SPEED STOPPED AT 30 MPH AND WOULDN'T GO TO ZERO. I STOPPED TRIED TO GET IT TO RESET AND THEN IT STUCK AT 80MPH. I WAS NOT GOING THAT FAST. NOW IT IS NOT READING MY SPEED CORRECTLY AT ALL. IT WILL EITHER STAY AT 30, OR IT SAYS I'M GOING 20 WHEN I KNOW I AM GOING AT LEAST 60. THIS A DEFINITE SAFETY ISSUE. DIAGNOSTICS DON'T SEEM TO LOCATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216586January 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500. THE SPEEDOMETER STICKS, FLUTTERS, AND BECOMES INOPERABLE INTERMITTENTLY. THE DEALER CONFIRMED THE FAILURES AND WAS INFORMED THAT THE REPAIR WAS THE CONTACTS RESPONSIBILITY. THE CURRENT MILEAGE WAS 86,900 AND FAILURE MILEAGE WAS 71,000. UPDATED 02-19-08 *BF UPDATED 02-19-08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216641January 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2003 CHEVROLET SILVERADO. THE SPEEDOMETER WILL GO ALL THE WAY TO 120 MPH AND STICK THERE. SOMETIMES IT WILL FALL BACK TO AROUND 80 BUT IT WILL NOT READ CORRECTLY. AFTER STARTING THE VEHICLE ABOUT 10-15 TIMES IT WILL RESET TO 0 AND THE DO IT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216184January 26, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WITHER FREEZES OR REGISTERS GREATER OR LESSER THAN I AM DRIVING REPORTED THIS TO THE DEALER SHIP WHERE THEY GAVE ME THE ADVISE TO SHUT THE VEHICLE OFF AND IT WOULD RESET ITSELF. THIS WORKED SEVERAL TIMES, SOMETIMES TAKING SEVERAL RESTARTS TO ACCOMPLISH. NOW I GET THE RECALL NOTICE AND BECAUSE AI HAVE DRIVEN MY VEHICLE OVER 70K/5YEARS, WHICH EVER COMES FIRST THEY WILL NOT REPAIR THIS. IT WILL COST APPROX. $450 TO FIX IT. IF THIS IS A RECALL WHY ARE THEY NOT TAKING CARE OF IT. IT TAKES SEVERAL YEARS AND MANY COMPLAINTS TO GET SOMETHING RECALLED. THAT MEANS THAT THIS HAS BEEN GOING ON FOR SEVERAL YEARS. THIS IS BULL, IT IS A DESIGN DEFECT AND SHOULD BE REPLACED AT THEIR COST. GM REFUSES AS DOES MY LOCAL DEALERSHIP. MY MY VEHICLE HAS BEEN MAINTAINED BY THEM, I MUST HAVE SPENT THOUSANDS OVER THE LAST 5 YEARS IN BRINGING IT TO THEM FOR REQUIRED SERVICING. WHY DID THEY NEVER CHECK THIS ? THEIR COMMENT WAS, "WELL, IF YOU NEVER BOUGHT IT IN TO BE FIXED WHY SHOULD IT BE FIXED NOW" I DIDN'T BRING IT IN BECAUSE THE SERVICE MANAGER SAID HE HAD THE SAME PROBLEM WITH HIS VEHICLE AND THAT SHUTTING IT OFF WOULD RESET IT. OH, THEY WOULD FIX IT IF IT WERE CONSIDERED A SAFETY PROBLEM. WELL, IF I AM TRAVELING AT AN UNSAFE SPEED BECAUSE I AM GOING ACCORDING TO MY SPEEDOMETER, THEN THAT IS A SAFETY PROBLEM. ONLY IN THIS CASE, THEY GET TO DETERMINE WHAT IS A SAFETY PROBLEM AND WHAT IS NOT.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215759January 23, 2008
SUSPENSION, SUSPENSION:FRONT:HUB
WHEN DRIVING FRIDAY MORNING JAN. 18, 2008 THERE WAS A SMALL NOISE IN THE TRUCK. LATER AT NIGHT WHEN I PICKED UP MY WIFE I WENT TO BREAK AND HAD A DIFFICULT TIME AND THAN WHEN WE STARTING GOING AGAIN THE WHOLE HUB ASSEMBLY CAME RIGHT OFF OF OUR TRUCK MAKING THE TRUCK COLLAPSE DOWN ON THAT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215803January 23, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL GAUGES DISPLAYED INACCURATE READINGS. THE DEALER STATED THAT THEY WERE AWARE THAT THE FAILURE MAY OCCUR IN SOME 2003-2004 CADILLAC, CHEVROLET, AND GMC VEHICLES. HOWEVER, BECAUSE HIS VEHICLE WAS OVER 70,000 MILES, HE WOULD HAVE TO REPAIR IT AT HIS OWN EXPENSE. THE VEHICLE WAS NOT REPAIRED. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216107January 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 CHEVROLET SILVERADO 2500 INSTRUMENT PANEL GAUGE NEEDLE STICKING. CONSUMER STATES THAT GM SAID THEY WOULD NOT COVER IT BECAUSE THE VEHICLE HAS OVER 70,000 MILES ON IT. KB*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215344January 18, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER NEEDLE ON MY 2003 CHEVROLET PICKUP BECOMES ERRATIC AND STOPS WORKING AT INTERSTATE SPEEDS. THIS HAPPENED SEVERAL TIMES WHILE TRAVELING ACROSS COUNTRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214688January 14, 2008
STEERING:COLUMN
LOUD NOISES COMING FROM STEERING SHAFT, REPAIRED TWICE UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214594January 12, 2008
STEERING:COLUMN
CLUNKING NOISE IN STEERING, SOUNDS LIKE DRY SHAFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214561January 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER STOP WORKING. I RECEIVED A LETTER ON 1/9/2008 SAYING THAT THERE IS A PROBLEM WITH THE DASH CLUSTER IN 2003 CHEVROLET TRUCKS AND IF YOUR VEHICLE HAD 70,000 OR LESS MILES THEY WOULD REPLACE IT. MY TRUCK HAS 100,000 MILES, BUT THE DASH HAD STOP WORKING BEFORE IT REACHED 70,000 MILES. I CALLED GM AND WAS TOLD THAT THEY WOULD NOT FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214458January 10, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERMITTENT FAILURE OF INSTRUMENT/GAUGES CLUSTER CAUSING UNKNOWN DRIVING SPEEDS AND UNABLE IDENTIFY POSSIBLE ENGINE PROBLEMS AND UN ABLE IDENTIFY FUEL LEVEL. INTERMITTENT FAILURE OCCURRED FOR TWO YEARS UNTIL TOTALLY FAILURE OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214304January 9, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKE ROTORS NEEDED TO BE REPLACED BEFORE THEY WORE OUT. THE SERVICE DEPT AT THE CHEV DEALER SAID THAT RUST HAD PENETRATED INTO THE ROTOR AND HAD CAUSED THE BRAKES TO PULSE. THIS IS A COMMON PROBLEM ON PICKUPS LIKE MY 2003 SILVERADO K1500. IT SEEMS TO BE A DESIGN PROBLEM SINCE CHEVROLET SWITCHED FROM REAR DRUM BRAKES TO REAR DISC BRAKES. CHEVROLET STARTED THE PROBLEM BY SWITCHING FROM DRUM BRAKES TO DISC BRAKES. OWNERS SHOULDN'T HAVE TO PAY FOR BAD ROTORS WHEN IT IS A CHEV DESIGN FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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