Chevrolet Silverado Complaints (2003)
2,092 consumer complaints on file.
- #10456778April 28, 2012SERVICE BRAKES, HYDRAULIC
MY BRAKE PEDAL WENT TO THE FLOOR AS I WAS BACKING MY TRUCK UP TO HOOK UP MY BOAT. WHEN I GOT OUT OF MY TRUCK THERE WAS A PUDDLE OF BRAKE FLUID UNDER THE TRUCK ON THE DRIVERS SIDE. WHEN I INSPECTED WHERE THE LEAK WAS COMING FROM IT WAS FROM SEVERELY RUSTED BRAKE LINE THAT BURST. THE OTHER BRAKE LINES ARE RUSTED AS WELL. I HAVE NO BRAKES WHAT SO EVER. I WOULD NOT HAVE BEEN ABLE TO STOP IF THIS HAD HAPPENED WHILE DRIVING ESPECIALLY TOWING MY BOAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456537April 26, 2012ELECTRICAL SYSTEM
I CONTACTED CHEVY CONCERNING MY FAILED INSTRUMENT PANEL AND WHY IT WASN'T UNDER A SAFETY RECALL AND I WAS TOLD IT WAS UNDER A COURTESY WARRANTY RECALL UP TO 7 YRS OR 80,000 MILES, WHICH I HAVE SUCCEEDED WHEN I COULD AFFORD TO GET IT FIXED. CHEVY SAID THAT IT WASN'T UNDER A TOTAL RECALL BECAUSE A SPEEDOMETER NOT WORKING IS NOT A FEDERAL SAFETY ISSUE THAT IS REQUIRED FOR A RECALL. THE DEALERSHIP TOLD ME THAT IT SHOULD HAVE BEEN UNDER A RECALL BECAUSE OF SO MANY THAT HAVE HAD TO BE REPLACED. PLEASE ADVISE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456480April 25, 2012SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT HE APPLIED THE BRAKES IN AN ATTEMPT TO STOP AND THE BRAKE PEDAL DEPRESSED ALL THE WAY DOWN TO THE FLOOR. WHEN THE VEHICLE WAS STOPPED, THE CONTACT NOTICED BRAKE FLUID LEAKING FROM THE BRAKE LINES. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHERE THEY REPLACED ALL THE BRAKE LINES. THEY ALSO HAD TO REPLACE THE CALIPERS. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES COVERING THE FAILURE. THEY OFFERED NO OTHER ASSISTANCE. THE CONTACT STATED THAT THE FUEL LINES WERE ALSO ROTTED AND CORRODED. THIS WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,900. UPDATED 10/23/2014*LJ UPDATED 04/7/2015 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456282April 24, 2012SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO. THE CONTACT WAS DRIVING 55 MPH AND APPLIED THE BRAKES WHEN THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE BRAKES LINES COMPLETELY RUSTED AND FRACTURED. THE DEALER STATED THAT THE FAILURE WAS MOST LIKELY CAUSED BY THE ROAD SALTS USED IN THE WINTER. THE FAILURE AND THE CURRENT MILEAGES WERE 35,000. UPDATED 06/06/12 *BF UPDATED 06/18/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456400April 24, 2012SERVICE BRAKES, HYDRAULIC
WHEN I GOT HOME TODAY I NOTICED A CLEAR PUDDLE UNDER THE DRIVERS SIDE REAR AXLE. UPON INVESTIGATING THE UNDERSIDE OF THE TRUCK I SPOTTED A HOLE IN THE BRAKE LINE. I FOLLOWED THE LINE TOWARD THE FRONT OF THE TRUCK AND FOUND SEVERAL PLACES WHERE THE LINE WAS SEVERALLY CORRODED. THIS IS PLAINLY THE RESULT OF INFERIOR MATERIALS USED BY GM IN THEIR VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455882April 20, 2012SERVICE BRAKES, HYDRAULIC
COMMING TO A STOP LIGHT I WAS SLOWING DOWN AND WHEN I WENT TO COME TO A FINAL STOP THE BRAKE PEDAL WENT RIGHT TO THE FLOOR AND I ROLLED THROUGH THE INTERSECTION. I HAVE OWNED A LOT OF CARS AND NEVER IN MY LIFE HAVE I HAD THIS HAPPEN EVEN IN THE OLDEST OF CARS OR TRUCKS, BEFORE THIS WITH ONLY 20000.00 MILES ON THE TRUCK I HAD TO REPLACE ALL FOUR ROTORS DUE TO SUCH BAD CORROSION THAT THEY COULD NOT BE CUT. AND NOW WITH ONLY 75000.00 MILES I HAVE TO REPLACE ALL THE BRAKE LINES FOR THE SAME REASON. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455760April 19, 2012SERVICE BRAKES, AIR:DRUM:SHOES/LININGS
WE HAD BRAKE LINING FAILURES WHICH RESULT IN TOTAL LOSS OF BRAKES. LUCKY FOR US WE JUST GOT OFF OF A MAIN ROAD INTO A PARKING LOT. ADVISED BY AN INDEPENDENT REPAIR SHOP THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE MAKE MODEL AND YEAR. WE HAD TWO BREAKS AND LOST ALL BRAKE FLUID INSTANTLY. REPAIR SHOP SAID THE ENTIRE SYSTEM OF BRAKE LININGS NEEDED TO BE REPLACED IN OUR TRUCK AT A COST OF $827.00! *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10455708April 18, 2012SERVICE BRAKES, HYDRAULIC
BRAKE LINING HAS PREMATURE RUST, IN WHICH, CAUSED IT TO LEAK AND FAILED TO STOP VEHICLE. I WAS THE FOURTH VEHICLE TO PULL UP TO A RED LIGHT, WHEN I NOTICED THAT I DIDN'T HAVE ANY BRAKES. THE SPEED LIMIT IS 45 MPH AT THIS ROAD LOCATION AND I WAS TRYING TO SLOW MY ACCELERATION TO COME TO A STOP. THE BRAKE WENT TO THE FLOOR ON MY FIRST ATTEMPT TO SLOW DOWN AND COME TO A STOP. I DID NOT HAVE TIME TO STOP MY TRUCK BEFORE HITTING THE SMALLER CAR IN FRONT OF ME! I SWUNG MY TRUCK TO THE BURM OF THE ROAD AND PASSED ALL THE VEHICLES STOPPED AT THE RED LIGHT, EVENTUALLY GOING THROUGH THE LIGHT BY WAY OF THE BURM OF THE ROAD. MY DRIVER SIDE MIRROR WAS BROKEN IN THIS INCIDENT. THE BRAKES DID SLOW ME DOWN AND ALLOW ME TO COME TO A STOP WITH THE USE OF MY EMERGENCY BRAKE BUT, IT WAS AFTER MY VEHICLE PASSED ALL THE CARS STOPPED AT THE RED LIGHT AND ME STOPPING IN THE MIDDLE OF THE INTERSECTION. LUCKY THERE WAS NO CARS IN THE WAY! THE BRAKES HAD SOME STOPPING POWER BUT, WERE NOT ENOUGH FOR THIS SIZE TRUCK AND THE PEDAL DID NOT ENGAGE TILL IT WAS JUST ABOUT TO THE FLOOR. *JS BROKEN LINING HAS BEEN REPLACED BY INSPECTION MECHANIC BUT, STATED HE WILL NOT INSPECT THIS VEHICLE UNTIL ALL THE LINES ARE REPLACED. HE HAS STATED THAT ALL THE LINES HAVE PREMATURE RUST AND COULD BREAK AT ANY TIME AND WILL NOT TAKE THE RESPONSIBLILTY TO SAY THEY ARE OKAY TO PASS INSPECTION. I ALSO, HAD TO REPLACE ALL 4 FACTORY BRAKE ROTORS AT 14,752 MILES. THE BRAKE PADS WORE OUT PREMATURELY AND WHEN I HAD MY MECHANIC REPLACE THEM, I WAS TOLD THAT THE ROTORS WERE RUSTED AND PITTED PREMATURELY. I STILL HAVE THEM, I CAN'T BELEIVE HOW BAD THEY DETERORATED! I WAS SURPRISED WITH SUCH LITTLE MILEAGE THAT THE ROTORS AND BRAKES WENT BAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454896April 11, 2012SERVICE BRAKES, HYDRAULIC
RUSTED BRAKE LINE RUPTURED WHILE BRAKING AND CAUSED IMMEDIATE LOSS OF BRAKING CONTROL. THE RUPTURED BRAKE LINE IS GROUPED TIGHTLY WITH TWO OTHER LINES, THUS IT IS CAPTURING SALT & WATER CAUSING CORROSION. LUCKILY, I WAS ABLE TO ACTUATE PARKING BRAKE TO AVOID CRASH AND INJURIES TO OTHERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454674April 10, 2012VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING WHILE IN REVERSE. THE CONTACT CRASHED INTO A PILE OF DEBRIS. THE CONTACT SUFFERED INJURIES TO THE NECK AND BACK. THE CONTACT NOTIFIED THE DEALER REGARDING THE SUDDEN ACCELERATION AND THE DEALER STATED THAT THEY HAD NO REPORTS OF ANY SILVERADO'S ACCELERATING WITHOUT WARNING. THE CONTACT THEN NOTIFIED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 77,000. UPDATED 05/16/12*LJ
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10454154April 4, 2012SERVICE BRAKES, HYDRAULIC
THE BRAKES FAILED WITHOUT WARNING, I.E., WERE OPERATING PERFECTLY FINE UP UNTIL THE FAILURE AND NO WARNING LIGHT CAME ON. HAD TRUCK TOWED TO OUR DEALERSHIP; ALL BRAKE LINES WERE REPLACED AT A COST OF ALMOST $1500. REGULAR MAINTENANCE PERFORMED ON TRUCK THROUGHOUT ITS LIFE BY THE SAME DEALERSHIP. GM REFUSES TO COVER COST. HAVE ANOTHER CHEVROLET SILVERADO 2500HD, A 2004, AND WILL NEED TO HAVE DEALERSHIP CHECK THE BRAKE LINES ON THAT TRUCK AND POSSIBLY REPLACE THE LINES, FOR ADDITIONAL COST. COULD HAVE BEEN KILLED; COULD HAVE KILLED OTHERS. NEVER RECEIVED ANY COMMUNICATION FROM GM, CHEVROLET OR THE DEALERSHIP ABOUT MAKING SURE THAT I HAVE THE BRAKE LINES REPLACED OR INSPECTED. I AM IN A "SALT BELT" STATE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10453636March 31, 2012FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINES ROTTED OUT. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452704March 22, 2012SERVICE BRAKES, HYDRAULIC
LOST BRAKES DUE TO RUSTED OUT BRAKE LINE. (CAR WOULD NOT STOP.) *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452458March 20, 2012SERVICE BRAKES, HYDRAULIC, PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
I FILED A COMPLAINT IN 2009 WITH THE NHTSA AND HAVE YET TO HEAR ANYTHING FROM THE AGENCY REGARDING THIS PROBLEM. IN THE SAME YEAR AS THE COMPLAINT, I HAD MY LOCAL CHEVROLET DEALER'S SERVICE DEPARTMENT REPLACE A SECTION OF BRAKE LINE BY THE ABS MODULE THAT HAD FAILED DUE TO EXTREME CORROSION. THIS PAST WEEK I RETURNED TO THE SAME DEALER TO HAVE THEM REPAIR ANOTHER SECTION THAT HAD ALSO FAILED. I WAS TOLD THAT, DUE TO POSSIBLE LITIGATION THEY WOULD NOT REPAIR THE LINE AS THEY HAD IN THE PAST, BUT WOULD REPLACE THE ENTIRETY OF THE LINE FOR AN ESTIMATE OF $1200.00. THE SERVICE MANAGER ALSO STATED THAT FIGURE COULD GO HIGHER AS MORE WAS DISCOVERED. I CAN'T SEE PUTTING THIS KIND OF MONEY INTO THIS VEHICLE KNOWING THAT MORE FAILURES ARE SURE TO FOLLOW EVEN THOUGH THE TRUCK HAS ONLY 95,000 MILES ON IT NOW. GM KNOWS THERE IS A PROBLEM. THEY COULD CARE LESS AND THE CUSTOMER IS GOING TO FOOT THE BILL FOR THEIR MALFEASANCE AS USUAL. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452292March 19, 2012SERVICE BRAKES, AIR
BRAKES ARE SOFT AND BRAKE PEDAL TRAVELS ALMOST TO THE FLOOR WHEN IS PUSHED REQUIRING A SUBSTANTIAL AMOUNT OF FOOT PRESSURE TO GET THE VEHICLE TO STOP IN A TIMELY MANNER AND DISTANCE. VEHICLE HAS A NEW BRAKE MASTER CYLINDER, NEW BRAKE PADS, NEW ROTORS, AND NEW BRAKE FLUID. CHEVROLET CUSTOMER SERVICE WAS CALLED AND THEY STATED THE VIN HAS NOT BEEN RECALLED FOR SERVICE BRAKE FAILURES FOR THE HYDRO-BOOST RELIEF VALVE RECALL (ID # 04V045000) OR FAULTY CORRODED BRAKE LINES. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451890March 16, 2012SERVICE BRAKES, HYDRAULIC
A PERSON RAN INTO THE STREET AND I SLAMMED ON THE BRAKES. THE BRAKES FAILED. UPON INSPECTION ALL BRAKE LINES WERE IN EXTREMELY POOR CONDITION AND THE MAINLINE BROKE OPEN IN TWO PLACES. SERVICE MANAGER AT THE CHEVY DEALER ADMITTED THAT THEY MADE THE TUBING OUT OF NON-NICKLE PLATED TUBING FOR A FEW YEARS AND THEY WERE ROTTING THROUGH. HE MENTIONED TO CHECK MY FUEL LINE AND SURE ENOUGH, AT BOTH ENDS OF THE FUEL FILTER THE TUBING IS ROTTING APART. ALL OF MY LINES NEED TO BE REPLACED. GM HAS REFUSED MY CLAIM FOR BEING DEFECTIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451750March 15, 2012SERVICE BRAKES, HYDRAULIC
WHILE STOPPED AT A BANK TELLER BOX I APPLIED THE THE BRAKES ONLY TO FIND THAT THE BRAKE PEDAL HIT THE FLOOR WITH NO RESISTANCE. I EXITED THE VEHICLE AND DISCOVERED LARGE AMOUNTS OF BRAKE FLUID NEAR THE REAR DRIVER SIDE TIRE. WAS NOT ABLE TO DRIVE VEHICLE BECAUSE THE EMERGENCY BRAKE WAS NOT FUNCTIONAL EITHER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451753March 15, 2012SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500 HD. THE CONTACT STATED THAT THE UNDERCARRIAGE WAS SEVERELY RUSTED AND CAUSED THE BRAKE LINES TO FAIL. THE CONTACT HAD A DEALER INSPECT THE VEHICLE AND THE DEALER STATED THAT THE REAR BRAKE LINES FAILED AND THE VEHICLE LOSS ALL BRAKING FUNCTION, INCLUDING THE EMERGENCY BRAKE. THE FAILURE AND CURRENT MILEAGES WERE 110,000. UPDATED 04/27/12*LJ UPDATED 04/27/12
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451815March 15, 2012SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING DOWN AN INCLINE, THE BRAKE PEDAL WAS APPLIED BUT THE PEDAL WAS DEPRESSED INTO THE FLOOR BOARD ABNORMALLY. THE SERVICE BRAKE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL OF THE VEHICLE AND THE CONTACT WAS ABLE TO COAST THE VEHICLE AND PARK. THE DEALER DIAGNOSED THAT THE BRAKE LINES WERE RUSTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 57,100.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451256March 12, 2012SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWN A 2003 CHEVROLET SILVERADO 2500HD. THE CONTACT STATED THAT THE BRAKE LINES, FUEL LINES, FUEL STRAPS AND THE EXHAUST MANIFOLD WERE RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE MAINTENANCE AND WHEN THE CONTACT WAS ADVISED OF THE FAILURE. THE DEALER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE MOST VEHICLES WITHIN THE EASTERN REGION EXPERIENCED THE SAME RUST FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 62,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0