Chevrolet Silverado Complaints (2023)

458 consumer complaints on file.

#11746388June 25, 2026
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 50 MPH with his wife and grandchildren inside the vehicle, the check engine warning light, collision warning light, and several other unknown warning lights were illuminated. The contact stated that the message "Braking System Failure - Do not exceed 62 MPH" and the trailer brake message was displayed. The contact continued to drive the vehicle; however, whenever the brake pedal was depressed, the vehicle failed to slow as intended. The vehicle was taken to a dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746521June 25, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, UNKNOWN OR OTHER
I have a complaint about GM and my 2023 Chevrolet Silverado 1500 LTZ regarding the radio / infotainment system failure after attempting a recommended software update, and the resulting degradation of installed safety features. On 08 MAY 2026, my infotainment system indicated a software update was necessary, so I followed the directions to complete the update. When the update was complete, my infotainment screen said there was a failure and to take it to the dealership for repair. The entire infotainement system is inoperative. The soonest appointment I could make was for 18 MAY 2026. On 18 MAY 2026, I took my Silverado into the dealership where I have it serviced to address the failure of my infotainment system. My service advisor informed me that I would need a new radio and that these radios are on a national backorder list. My advisor informed me that they have other customers who are experiencing the same issue and have been waiting for the replacement radio since January 2026. My advisor informs me that there is no estimated time of resolution. This defect inhibits safety features such as; use of OnStar, Google and Apple Maps that provide travel advisory hazards, parking camera views, vehicle systems status. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745344June 20, 2026
ENGINE
My truck has the L87 motor on recall. i purchased it brand new and paid top dollar for it. I've had issues since I've bought it. All of my maintenance has always been done at the dealership from regular maintenance to purchasing brand new tires. I am very disappointed to have a truck that concerns to drive, i do not take my family out in my truck because i am not confident in its reliability and safety. multiple times i've taken my truck in for service and let them know to complete an oil change, tire rotation and to check an issue with a "tick, clunk and knock" just to be told it was "normal for the 6.2". my normal dealership has blocked off appointments online and you'd have to call to try to set one up. I demanded a diagnostic one time when the truck was acting weird and the tech stated "stop by, i'll squeeze you in" in which i did. however, i wasn't given any documentation since "i didn't have an appointment". After reviewing all of my service records, i come to notice not once time did they mention they did a diagnostic check. Only the recall test shows on one of the service records. I've had 3 different viscosity oils in my motor from the dealer stating GM recommended it. I had to night drop my truck on June 14 as it was making a weird noise from the engine and it felt like it had less power. I waited 2 days and the dealer did not contact to even state they have my truck in service. when i called to ask the status i had to agree to text message communication in which they replied, "at best it will take 2 weeks just to look at it". I asked for a loaner since i need a truck for work and transportation, they replied they do not have any and I will be placed on a list. My truck is still under original powertrain warranty and they cannot even provide a loaner. i feel that they are brushing me off to buy time and here i am making hefty car and insurance payments for a truck i do not have nor a truck that I NEED to provide for my family. GM does not care!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745264June 19, 2026
FUEL/PROPULSION SYSTEM
Fuel regulation module K111 part number GM13540028 failed and when this part fails the truck is stuck where it is. The brakes are locked, the truck cannot be started or put in neutral. If the truck stops on the road or freeway you are completely stuck where you are in the middle of traffic. This part fails often and failure leads to a very dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745313June 19, 2026
ELECTRICAL SYSTEM, POWER TRAIN
“Service transmission now unable to shift soon” message. Vehicle is stuck in park. Message appeared in May. Transmission stuck shortly after. Safety is at risk due to transmission being unable to shift due to faulty module that is widely reported and known to Chevrolet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744988June 18, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
6/12/26 ( 2023 Chevy Silverado - 6.2 liter engine) While driving at approximately 40 MPH on a two lane road, the truck shut off. After multiple attempts, the engine failed to restart. The transmission locked up in park and would not release. This required the truck to be dragged up on the flat bed wrecker instead of rolling freely. Prior to this instance there have been several issues with the electrical system. 1. radio sound shuts off. does not come back on. 2. Head lights stay on for 10 minutes after vehicle is turn off. 3. Tail gate opens on it own. Tail gate doesn't open with fob. 4. door locks fail to operate correctly. 5. When drivers door is opened a beeping sound starts and doesn't stop until door is closed. I have reported these problems to GM & have two case numbers. The dealership reports that the 6.2 replacement engines have had multiple failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745032June 18, 2026
POWER TRAIN, STEERING, ELECTRICAL SYSTEM
My 2023 Chevrolet Silverado 1500 experiences an intermittant, uncommanded mechanical drivetrain lockup and severe binding when accelerating from a complete stop. The vehicle rolls fine in a straight line for several feet, but the exact moment the steering wheel is turned slightly (a couple degrees), the drivetrain violently binds up. This creates resistance in the steering and acceleration, as well as a severe physical and audible metallic clunking slam and massive shockwave vibrations felt directly through the steering wheel, floorboards, brake/gas pedals, and driver’s seat. During the last event, the vehicle threw a "Service 4 Wheel Drive" dash message and refused to shift out of "Auto" mode back into 2WD. Because this is a pure mechanical interference/binding issue, it does not consistently throw active electronic trouble codes. A standard OBD2 code scan will show nothing. After turning the vehicle off for several hours and testing again, the problem persisted. After towing the vehicle to a dealership (6/10/2026) it sat for at least 5 days before dealership service looked at it. By this time, the active warning lights cleared. My initial servicing dealership refused to perform physical hardware or fluid diagnostics under my factory warranty, stating they would not look at the vehicle unless I paid $860 out-of-pocket or until the drivetrain "completely grenaded" on the road. Because this uncommanded lockup restricts my ability to steer the vehicle safely from a stop, it presents an immediate crash hazard. At the direction of General Motors Corporate, I am escalating this issue and moving the vehicle to a secondary certified facility (Feldman Chevrolet of Novi) on June 23, 2026, for a formal physical hardware and fluid tear-down inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745139June 18, 2026
FUEL/PROPULSION SYSTEM
Vehicle would not start while on vacation. Called a tow to take to GM dealer. Turns out the fuel pump control module was bad. Some 2023 with a 5.3 had recalls. I was told my bin didn’t qualify so GM told me to contact you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744715June 17, 2026
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
ON MONDAY, 6/15/26, WITH APPROX 45,400 MILES, I WAS DRIVING DOWN THE ROAD AND TRUCK SAID SERVICE TRANSMISSION. THE GEARS WOULD SHIFT, BUT IT LAGGED A LITTLE BIT. I SCHEDULED AN APPT FOR TWO DAYS LATER, AND ONLY DROVE IT WHEN I ABSOLUTELY HAD TO, WHICH WAS ONLY TWICE BEFORE MY SCHEDULED APPT. I GET IN IT TO DRIVE AND IT SAYS SERVICE TRANSMISSION- UNABLE TO SHIFT SOON, THEN ON MY WAY TO THE DEALERSHIP, IT SAYS ALL OF THAT, PLUS SERVICE DRIVER ASSIST SYSTEM. CHAVY'S QUALITY ASSURANCE TEAM NEEDS TO GET IT TOGETHER! THIS IS ABSOLUTELY RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744620June 16, 2026
ENGINE, ELECTRICAL SYSTEM
Engine failed and no light or warning besides check oil was shown on truck. The electrical system also went out (a year before engine failure) so car wouldn’t start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744216June 15, 2026
ELECTRICAL SYSTEM, WHEELS, POWER TRAIN
Was driving east on i40 between Hinton and calumet when my truck through a check engine light and service parking break. I pulled over it smelt like burning wires I cleared the codes with a code reader and turn the truck on the accessory when smoke filled the cab I got out and the truck was in flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11743969June 14, 2026
ENGINE
While traveling on the interstate towing a fifth-wheel camper going 55 mph, a message appeared on the dash instructing me to press the Start button. I pressed the Start button, but the vehicle would not start. When I pressed the Start button the entire instrument cluster and navigation display went out. We were able to safely coast to the breakdown lane, skidding to a stop. We remained in the breakdown lane on a busy highway on a holiday weekend in 90+ degree heat for 7+ hours before being towed to a nearby dealership. When the right type of tow truck arrived (capable of towing the truck and camper off the highway), the driver had to remove the driveshaft before the vehicle could be towed to the nearby dealership. This is because of the electronic shift. If the vehicle is not running it cannot be shifted out of park without a special tool. We felt very unsafe sitting in the breakdown lane with cars whizzing by shaking our camper and vehicle at each vehicle passing. Not 1 time did the police stop to provide assistance/make sure all were ok, etc. The vehicle has since been towed to the local dealership and after they inspected the vehicle it was determined the engine seized due to debris in the engine. A replacement engine is on backorder. The engine had already been inspected for the recall and GM 6.2L L87 "fix" was performed, but this did not stop the engine from seizing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743024June 9, 2026
VEHICLE SPEED CONTROL
Check Engine has been triggered by faulty TCM. Vehicle is a 2023. Dealership says they have repaired a few others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743098June 9, 2026
POWER TRAIN
The entire engine was replaced at 5 miles due to catastrophic failure. Work was performed by Ciocca Chevrolet in Atlantic City New Jersey
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742690June 8, 2026
POWER TRAIN, ENGINE
At approximately 24,000 miles the engine had catastrophic failure under normal street/highway driving conditions. The engine is the 6.2L V8. The issue began with a high pitch squeal or chirping sound and noticeable power loss. I parked the truck over night and then drove it to the dealer first thing the next morning. While on the way to the dealership, which was less than 20 miles away, the engine began having much bigger issues. A loud knocking noise was apparent and the rear end began locking up causing the tires to also lock up. Once at the dealership the engine completely failed and locked up. The engine did have the newly recommended 0W-40 oil installed prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742394June 5, 2026
ELECTRICAL SYSTEM
electrical fire in rear bumper. vehicle parked not running. point of origin in area of tmp sensor trailer light plug in'
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11741798June 3, 2026
ENGINE, POWER TRAIN
Engine started running extremely rough shaking vehicle. Various warning lights lit up. Took vehicle to dealer and was told that I need a new duramax engine because the cylinders are scored. Vehicle has about 58k miles It has been at the dealer for 3 weeks and they say they have no idea when they can get it fixed. It is my only work vehicle and now I have to rent another vehicle to keep working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741800June 3, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I was travelling on the highway at approximately 72 miles an hour in the left lane trying to pass a vehicle in the right lane. while accelerating my truck was like the brakes were slammed on and all kinds of lights starting flashing. This included the check engine light, low oil pressure light and lane assist lights. The truck shifted into Neutral and I could not place back into drive. I swerved and almost lost control of the vehicle and nearly missed colliding with the safety rails on the left of the road and then with the car on the right side. I then pulled onto the shoulder after nearly being rear ended by another vehicle approaching on the left. The vehicle would not react to the gas pedal. I pulled onto the shoulder and turned the vehicle off. Tried to restart but again nothing but mutliple lights and warnings. I checked my app for Chevrolet and it stated that the vehicle needed engine and transmission system service. Variable valve timing system needs serviced. Ingition system needed serviced. The onstar diagnostic alert indicated P0016 was detected. I opened the hood to inspect and the coolant overflow was spewing coolant. I checked the oil level at that point and it was just a little below full. I had taken this vehicle into the dealership two other times stating that the vehicle had stalled before on the highway but not to this degree. The other two times it stalled when accelerating it would allow me to pull over and restart. But both of those times I never had any flashing lights or diagnostic codes. I explained this to the dealership and how unsafe it was. Both of those times almost ended in a vehicle accident with other vehicles around me. The dealership said they could not diagnose any issues unless the truck created a diagnostic code. These issues have been ongoing with these vehicles for a long time and the dealership just did not want to deal with them. I had the vehicle go thru the recall diagnostic tests. It did not fix them
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740916May 29, 2026
POWER TRAIN
Transmission went out while driving on highway, entering limp mode. Ended up needing a valve body replacement at only 20k miles which was covered, but now I am having more transmission issues still with delayed forward engagement and slipping gears and it is only at 65k miles. Seems to be a lot of customers having the same issue. Took months for the truck to be fixed as "many other trucks" were waiting on the same part according to dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740534May 28, 2026
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado