Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11465088May 18, 2022
SUSPENSION
A loud thumping noise comes from the rear axle area. The Chevy dealer claimed that the u-bolts that hold the axle to the leaf spring becomes loose and need retightening. I had the dealer re-torque the u-bolts but the noise still is there. The dealer claimed it was “normal” and offered no solution other than claiming a Tech Bulletin was issued instructing dealers to check u-bolts at service appointments. I brought my truck to a private repair shop and the mechanic noted that both rear leaf springs moved under the ubolts When the truck was rocked side to side. This is not safe as the axle can become out of alignment causing steering issues and excessive tire wear. The private shop quoted $1,100(est) to replace both leaf springs with aftermarket springs and u-bolts. The mechanic claimed that they have seen many Chevy pickups with this issue. I am asking you to please investigate this issue and instruct GM to repair this manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465192May 18, 2022
POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving approximately 75 MPH, the vehicle began to shake, with vibrations coming from the center console and the passenger’s side front seat. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 67,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465193May 18, 2022
STRUCTURE:BODY
The frame of my truck is very badly rusted. Parts such as shock, body and engine mounts are very rusted and can't be as strong as necessary. Pieces of rust 1/16th thick are coming off in many places. I have not taken it to a dealership yet to see it because i have only just recently really looked at it because i was working on the trailer hitch and was under the truck for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465070May 17, 2022
SERVICE BRAKES, STEERING
2003 CHEVROLET Silverado1500 HD have power hydro brake liitle leaking when driving so loud same time steering to turning so loud and very hard apply brake step on brake so loud try to stop not easy scary and parked at home right now, i beleive fact recall now because your repoert said that "found none recall", it is now problems same my dad have van recall for 2003 Express 1500 and Express 2500 van problems hybro booster brake and steering system found recall now... as 2003 CHEVROLET Silverado 1500 hd problem same thing the problem, you shoud add up recall because show " no found recall " ???, are you notice different? It parts are same problems with van and truck power hydro and brake/steering system . Please let me to know and email back to me sooner, Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464856May 16, 2022
UNKNOWN OR OTHER
Truck was parked, windows up with the key/FOB partially inserted into the ignition. Spare key/FOB was approximately 2 miles away. Mid afternoon on Saturday I could hear a vehicle start run for a few seconds and shut off. I assumed it was a neighbors vehicle. This occurred at least 5 times and it peaked my interest. It was my truck starting on its own. I went outside and opened the drivers door… the radio stopped playing and the dash went dark. It has not repeated since Saturday. Mileage 41256. Approximately 3 months ago the radio would automatically scroll/change channels…GM said it was not covered under warranty. So I decided to let it go. About 3 weeks ago the radio started working okay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464716May 15, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
The trailer brake warning has began to beep almost nonstop at times whether trailering or not. Even sitting in the driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464717May 15, 2022
UNKNOWN OR OTHER
There is a persistent yet, random occurrence of the Service Trailer brake system. The alert is distracting and makes other key information in available on the screen. The happens regardless is towing or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464721May 15, 2022
AIR BAGS
I contacted BANKS Chevrolet Service Manager by phone to make appointment for safety recall on March 4, 2022. Nothing has happened. He said he would call me when part came in for safety recall GM recall N212328800. No call as of May 15,2022, does it take this long to get Takata Part?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464643May 14, 2022
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
I am having issues with my transmission. When I first turn on the truck in the morning, put it in gear, and lightly accelerate the truck accelerates way too fast then cuts out the power. It is enough to throw me forward or back in my seat and it honestly is frightening. I am also having problems with the vehicle shifting incorrectly causing me to have no power or a sudden surge of power. This is usually when i have slowed down and them am trying to accelerate again. Also, When I am slowing down to stoplights, the vehicle will occasionally shift down to too low of a gear and act like i am slamming on the brakes. I have had several close calls with this truck due to this issue. Gm knows about the issue and has refused to recall the vehicles that are having these problems. They are recommending changing out the fluid multiple times at the owners costs. This has resulted in several class action lawsuits. They also have gone to the lengths of changing warranty coverage to no longer include abnormal shifting. This is not safe. This is causing accidents and they are actively covering it up. Please help the hundreds of thousands of people that are having issues. We need your help, I need your help and gm is no longer standing behind their vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464650May 14, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
DEF system defect causes truck to reduce speed repeatedly until minimal 5mph. Message reads: “67 miles until 65 MPH max speed”. Will repeat with repeated reduction of maximum speed. Placing vehicle in a dangerous position when not in proximity of repair facility or at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464659May 14, 2022
SERVICE BRAKES
When I start my Chevy Silverado 1500, three warning lights come on that are telling me that I have brake system failure 43 MPH top speed, Service ESC and Service Trailer Brake system. When I drive, the brakes are very mushy and the truck is very difficult to brake. 20 minutes later after stopping and getting ready to take the truck to the dealer, the brakes worked fine. The dealer couldn't replicate the problem at first, but finally had the issue when they were putting it on the rack to perform improve my tire alignment, so they said they updated the software. The truck brakes worked fine when I left the dealership. The next day (Saturday) I went to start the truck and the same issue happened. I can't take it in as Service is not available on Saturdays so I started looking online. Apparently there are several other owners dealing with this same issue and have been for years. I have read that it might be a variety of things causing this issue, but someone needs to get this resolved ASAP as I have read about some getting into accidents regarding this. My truck is only 16 months old and only has 14,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464463May 13, 2022
STEERING:RACK AND PINION, STEERING:ELECTRIC POWER ASSIST SYSTEM
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle prior to the vehicle losing power steering assist functionality. The vehicle was taken to the dealer where it was diagnosed with rack and pinion and electric power steering motor failure. The dealer informed the contact that the rack and pinion and electric power steering motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464504May 13, 2022
UNKNOWN OR OTHER
My 2021 Chevrolet Silverado started on fire and blew up in my driveway. I had just returned from the store, parked it and went inside. No more than 3 minutes later, my neighbor came running over to tell me my truck was on fire. There were no issues at all while I was driving the vehicle. The township fire department said this is the 4th 2021 Chevrolet Silverado that has burst into flames in the last 6 weeks. They said they all had the 2.7L Turbo engine, as well. The truck is a complete loss. I have contacted the dealership and Chevrolet about the issue and have not heard back yet. The fire started in the engine compartment and quickly raged out of control. The hood and engine disintegrated from the heat. The vehicle was towed away and the insurance adjuster has yet to go out and look at it. If I would've been stuck in traffic on the way home, I would have been in the vehicle and may not be here typing this report right now. It went up that fast. This is a major safety issue that needs to be thoroughly investigated before somebody loses their life. It nearly caught my house on fire, but thankfully there was only minor damage to some garage trim and the driveway is ruined. Please investigate this issue immediately. This was a pretty traumatic experience, to say the least.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11464533May 13, 2022
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464330May 12, 2022
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:INFOTAINMENT
Recurring blackouts of IOR 7-inch in-dash Infotainment System, ranging from minutes to hours, which render access to vehicle controls, audio/radio, and safety features inoperative, including OnStar, vehicle navigation, backup camera, and other features. Additionally, without warning, radio has unexpected and sudden spikes in maximum volume even when powered down. After repeated repair attempts, Manufacturer has attempted to place blame on incompatible iPhones and non-OEM cables used to connect, but the issues occur even when no cellular telephones are connected through either USB or Bluetooth.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464216May 11, 2022
SERVICE BRAKES
Service trailer brake system alert is going off constantly during driving the vehicle. I was not towing anything and have only ever towed something one time with this truck. The alert produces a chime and flashes the alert over the speedometer screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464265May 11, 2022
ELECTRICAL SYSTEM
My truck has 143282 miles. Approximately 6May2022 I started receiving a “Trailer Brake System” warning message on my dash accompanied by an audible alarm. Two days later after towing a trailer (now with NO or Intermittent brake control) I had numerous warning lights for the transmission and fuel systems that was diagnosed by Wheelers Chevrolet (in Coloma, WI) as a High pressure fuel pump failure. The trailer brake warning still exists and was diagnosed as corroded wires at the trailer brake control module. This should not be occurring as all of these connections are sealed by O-rings. The “Service Trailer Brake System” warning still occurs at start-up as well as while driving even when NO trailer is being towed or connected. This becomes distracting, and is causing other systems on my truck to fail when they should not be. This is beyond a safety concern and should have some serious investigation done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464287May 11, 2022
ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
The last couple of times I drove my vehicle the radio loses power and cuts back on so does the dash while driving and also the stabilitrak maintenance also flickers on the dash not sure if it related but when the vehicle is moving at a high rate of speed is when it does it more offten not sure what it is but want to report it just in case it’s anyone is haveing similar issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464011May 10, 2022
POWER TRAIN
Transmission failure at 60,000 miles. This is unacceptable and is reported to be a huge problem with the transmission on these vehicles. GM should own up to this problem or be made to by the NTHSA. Replacement costs over $4K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463919May 9, 2022
AIR BAGS
I took my Chevrolet Silverado in for the airbag recall, and when it was returned to me the passenger airbag sensor was set off on the dash. The recall work wad done at Capital Chevrolet, at 6200 S I-35 Frontage Rd, Austin, TX 78745. I asked them to fix the airbag sensor problem, and they looked at it and wanted to charge me to fix it. They said that "well it's a 2013 so it probably just went bad". I find it overly suspicious that it went bad IMMEDIATELY after conducting an airbag recall. They offered to repair the airbag issue, but only if I paid them the normal rate. How in the world does it it make sense for me to pay for a recall issue. There were NO issues with the airbags before I brought it in for the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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