Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11484746September 16, 2022
POWER TRAIN
When shifting into second gear truck will jerk sometimes. Can be hard enough that the stuck stops and tires squeal. Also have had transmission flushed and switched the the recommended transmission fluid and didn’t fix the shifting. Also had it stop moving completely, driving then had no power, rpm’s went high but wouldn’t accelerate. Had to have towed. Safety issue, almost rear ended multiple times due to transmission hard shifting. No power on the highway and had to pull over. Not safe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484747September 16, 2022
POWER TRAIN
I was driving as I usually do , this time I was in my car I had just financed and bought 3 weeks before. There was no signs or warning lights before this incident. I was driving when suddenly it wouldn’t go in to gear or any gear at all and realized my transmission was failing . I then drove it and tried to get to safe spot trying to avoid any crashes delays or other accidents. I was glad to be close by to a safe spot and not going at a fast speed on freeway or Main Street when this occurred and avoided an accident. My truck was then towed into the dealership mechanics and was waiting for a report and turns out the truck needs a transmission replacement. During the Transmission tear down and inspect they Found clutch assembly gear 1-2-3-4 and 3-5 reverse plates all damaged. Plates missing teeth and burnt. Excessive metal inside torque converter, and valve body. Clutch drum damaged and burnt. I am now just researching recalls for 2014 Chevrolet Silverado and realized that there is a recall for power train on transmission. Stated “The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.” And the Recall consequence is “If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.” By reading my experience with my trucks transmission failing and having multiple parts inside “burnt” Has me wondering if my truck was part of this recall and how worse it could have been if it would have caught in fire. My dealership failed to mention any problems and stated they “take every vehicle through a mechanical inspection and smog Saftey.” I can’t believe only 3 weeks of having this truck and no warning signs and to just completely just shut off and have the transmission destroyed/burnt is a horrible experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484623September 15, 2022
TIRES:TREAD/BELT
Tread separated while driving on the interstate causing extensive damage. Tire did not deflate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484640September 15, 2022
EQUIPMENT:ELECTRICAL:INFOTAINMENT
While using backup camera, display is intensely bright and blinding. There is no dimming function. Display reflects off side windows making visibility to side mirrors impossible.Very dangerous to backup in the darkness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484666September 15, 2022
SERVICE BRAKES
Brake pad material is causing a glaze over on the rotor and cause a high pitch squeak. Had a reacal on the pads and replaced with a different pair that was supposed to be better. Since this has been done 3 days later started doing same thing again . Now it is causing brakes to stick at low speeds and is becoming a safety issue and concern for me and my family riding in our truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484371September 14, 2022
ELECTRICAL SYSTEM
Trailer brake system keep coming on it is starting to become unbearable and I can barely drive my truck, it comes on at least 20 times while I’m driving on a day so over 100 times in a week
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484524September 14, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SERVICE BRAKES
For several years now, I have been receiving the notification SERVICE: Trailer Brake. I typically try to dismiss it, but on occasion, it will continue to pop up over and over and over and over again. I have driven this vehicle since it's original purchase and have never even used the trailer brake. (Even though it's been titled twice - I purchased it from the company I work for.) Thankfully it has not caused any accidents. Just an annoyance. But I have been reading online that some owners have been unable to operate their vehicles due to this issue. This is not a daily driver vehicle but today was the most recent episode with the warning. I drove maybe a couple of miles total and it chimed and notified me approximately 20 times in this short distance. I looked on youtube and there are countless owners that have this same problem. It is definitely a distraction to the driver and could potentially cause a very serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484230September 13, 2022
ENGINE
The truck started making a loud ticking noise.The truck then started stalling when pulling out into the road from a standstill.Then the check engine light came on.Took it to the dealership. Was told it is the common lifter problem.That GM has known about for years. But refuse to address. Please let GM know about this problem.Thanks. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484232September 13, 2022
STEERING
As reported in a previous recall, the electric steering cut out on me on two separate occasions during low speed turning into parking spots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484247September 13, 2022
STEERING
The vehicle steering locks up when driving (EPS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484316September 13, 2022
SERVICE BRAKES
My brakes weren’t working very good. And when I backed out my driveway I had no brakes at all and almost hit a vehicle. I took my truck to Smith Chevrolet where I bought it in Turlock Ca 95380. Upon arrival they checked it in an provided me a loaner vehicle. I purchased the vehicle with every extended warranty available.. I was within my warranties. I’m still in my warranty limit. I received a call and was told they need the loaner vehicle back for other customers. I asked if they fixed the issue. The service tech manager and service tech said there was no issue with the brakes. I asked if they got in the vehicle and tested it. They said yes. Problem is I knew they were lying. I arrived to the dealership and I met with [XXX] the general manager cause I had conflict with service manager and service tech. I asked a 30+ year mechanic named [XXX] landers to jump in the truck to test the brake. He said there’s no reason the brake boosters are defected and should be replaced. But I insisted he still test the vehicle. When tested the vehicle had severe break issues. I was still left with no loaner vehicle and given my truck to take home with brake issues. Come to find out the service manager and service tech were fired. But [XXX] the general manager was the one that let me leave with my truck and no loaner vehicle. It has been a nightmare for a couple years now. I think outside of this I will seek a serious lawsuit against Smith Chevrolet and [XXX]. The brake booster is still not fixed. Thanks INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484352September 13, 2022
FUEL/PROPULSION SYSTEM
I purchased 2016 Chevrolet 2500 HD from the dealership. The truck I bought had the CP4 high-pressure fuel injection pump, which comes standard in all GM-manufactured 2011-2016 6.6L Duramax diesel vehicles such as the Chevy Silverado and GMC Sierra, and it is incompatible with U.S. diesel fuel. The pump was originally designed for use in Europe, where the diesel fuel is "dirtier," or more lubricious, than that of the U.S. Because of the heightened pressure that the CP4 exerts in order to increase fuel efficiency, it causes the pump to disintegrate on itself, as the pump's internal metal parts rub against one another generating friction such that metal shavings wear off and are dispersed throughout the high-pressure fuel injection system. This process begins from the very first crank of the Duramax engine. Once these metal shards have sufficiently contaminated the high-pressure fuel injection system, the CP4 fuel pump will suddenly and catastrophically fail — oftentimes while the vehicle is in motion — and become unable to restart. I’m now looking at a $11,000 repair bill. GM knowingly sold a truck with defective parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483977September 12, 2022
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that upon taking the vehicle to the local dealer for servicing, he was informed that the subframe of the vehicle was severely corroded and all cross members of the vehicle needed to be replaced. The vehicle was taken to an independent mechanic where the cross members were replaced and welded. However, the failure persisted. The contact stated that he could hear parts separating from the subframe and falling onto the ground while driving. The contact stated that upon inspecting the subframe, he noticed that unknown parts were corroded and had detached. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484020September 12, 2022
POWER TRAIN
For several years this truck will at times start "grade braking" on its own. In other words, at speed, ie: 55 mph, the computer chip will tell the transmission to downshift to assist in "grade braking". The danger is that it actually speeds up the truck, and while attempting to stop at a stop sign, (or light), the truck is actually speeding up, while I am actively pushing on the brake pedal to stop at the light. I ended up having to replace the transmission with a new (rebuilt) transmission. I hoped this would end the problem, but now once again, I have the problem occurring with the replacement transmission. GM tells me they cannot program out the grade braking component. This is a very dangerous situation in which one day I will be unable to stop where required, due to stopped traffic, or a stop signal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484026September 12, 2022
POWER TRAIN
Truck isn’t shifting after 2nd gear when warmed up. Shut it off for a few mins and it shifts fine. If driven more than 20 mins starts doing it again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484073September 12, 2022
ELECTRICAL SYSTEM
Radio changing channels by itself, menus changing by itself, instrument screen changing from info to audio by itself, calls being made to last number by itself, navigation image jumping to different areas by itself not showing the vehicles location, causing confusion when trying to get directions. All this is very distracting for driver and could possibly cause distraction enough to cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484103September 12, 2022
AIR BAGS
Crash Impact Sensor in the drivers side front door has lost communication with the vehicle's airbag computer. Vehicle information display reports the fault and illuminates the red dashboard airbag light. This condition caused by wire harness / conductor fatigue between drivers side door and vehicle body. Observed that if driver's side door moved to certain positions while open the fault would clear. Eventually these wires in the door harness failed due to normal open / close cycles with the door upon entry / exit and now have completely failed so that the dashboard airbag lamp stays illuminated at all times. I have a 2010 Toyota Venza that has a recall on the same type of issue. Why is GM not recalling vehicles for this issue? My dealer has acknowledged that they have seen this issue, but no recall has been issued so they are not able to address it as such.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484119September 12, 2022
SERVICE BRAKES
At low speeds the brakes become hard and vehicle will not stop requiring increased stopping distance. It appears there is a recall for this, but my VIN does not seem to be included. Reference NHTSA Campaign Number: 19V645000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483607September 9, 2022
AIR BAGS
Hit a deer about 50mph air bags went off cab filled with smoke but air bags did not deploy only the charge went off
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11483624September 9, 2022
UNKNOWN OR OTHER
The air conditioner condenser has a small leak causing the refrigerant to leak out. This is a known problem with all gm Silverado 2014-2017 and a recall needs to be issued. They are all leaking in the same place due to a faulty weld from the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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