Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11489655October 17, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
I have bought this certified 2017 chevy Silverado after driving for 1,100 miles the service trailer break kept popping up on my dash making my trailer breaks not work it pops up even when I do not have a trailer hooked up it chimes every few seconds I drive making the warning cover my digital speed it then will not let my music work and I can’t make call hand free bc it chimes and goes off the hole time I drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489468October 16, 2022
STEERING, BACK OVER PREVENTION: WARNINGS
Service steering column lock continually appears on my screen. Front collision detectors are also going off for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489358October 15, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
The infotainment center seems to malfunction and push buttons on it's own or not respond to input, which seems related to a more serious problem I experienced where the gauge cluster was not reading anything out when I was driving, including not knowing what speed I was at or what gear I was in. I had to turn the vehicle off several times and restart it several times before the issue resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489384October 15, 2022
POWER TRAIN
Torque converter faulty and told vehicle unsafe to drive. Only about 12,000 miles on vehicle. It was skipping gears while driving. It appeared initially very small and almost unnoticeable, but got worse over time going back a few weeks at least. The dealer has had the vehicle for over 30 days and cannot get the part shipped to them. They told me it MAY be shipped on October 22, while I dropped the car the first week of September.. Being told it is unsafe to drive, it definitely put us in danger driving it. Service Bulletin so they know about the problem: https://static.nhtsa.gov/odi/tsbs/2020/MC-10184489-9999.pdf
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489389October 15, 2022
SERVICE BRAKES
This vehicle has integrated electric brake system. After hooking up Homesteader Hercules trailer, went through all settings, adjusted brake gain, brakes worked for 1 minute, then alert appeared "trailer brakes disabled" "service trailer brake system". This is an ugent issue; the trailer is a 6x12 dual axle and the electric brakes are essential. The Silverado ZR2 is a heavy truck, but depending on only the truck brakes on wet pavement could be disastrous! The dealership has been notified and will run a diagnostic check on it. But, one of the reasons I purchased this truck is the fact it came with the electric brake control system factory installed. (ZR2 only has 237 miles on it currently)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489406October 15, 2022
UNKNOWN OR OTHER
the transmission at the time of putting the speed jumps by itself, and the stereo turns off completely by itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489303October 14, 2022
ELECTRICAL SYSTEM
Backup camera turned blue, not allowing me to view if a child is behind my truck. This is a safety issue because a child could be killed because you cannot see them. I have found out that this is an issue with allot of gm trucks/cars. But gm does not see this as an issue enough to put out a recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489312October 14, 2022
ELECTRICAL SYSTEM
Radio will not let you use part of the screen that controls the phone system. Can not use hands free calling. Cannot us any buttons on the bottom of the radio or the left side. Complaint #11479518 was also filed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489098October 13, 2022
POWER TRAIN
Vehicle transmission slips and shifts extremely hard up until it suddenly failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489122October 13, 2022
SUSPENSION
Loud clunking nosies from front of vehicles, loud grinding/creaking. Truck keeps getting misaligned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489178October 13, 2022
ENGINE
Engine oil cooler defect was diagnosed by chevrolet dealership. Everytime I drive the truck, it would leak oil and would have a burning smell all underneath the truck. The part was on backorder for over a month and a half. After this long wait of not being able to drive the truck, the dealership finally put a new oil cooler in. The problem persists and they are not able to figure out from the engineer what will solve the problem. I have been out of a truck for over a month and a half now with no hopes of the issue being resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489207October 13, 2022
SUSPENSION
EXCESSIVE CORROSION TO CHASSIS FRAME. INTERNET LINKS STATE THERE WAS A FRAME RECALL FOR THE 2012 CHEVY SILVERADO PICKUP BECAUSE GM DID NOT TREAT THE CHASSIS FRAME DURING MANUFACTURING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488945October 12, 2022
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
The contact owns a 2015 Chevrolet Silverado. The contact stated while parking into a parking space, the brake pedal was depressed and failed to respond. There was no warning light illuminated. The contact stated that she persistently depressed the brake pedal until the vehicle came to a stop. The vehicle was taken to the dealer where it was diagnosed that the vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 150,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488981October 12, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, TRAILER HITCHES
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated while driving at 30-35 MPH with a 2017 Heartland Bighorn trailer hitched to the vehicle, the message “Check Trailer Wiring” was displayed. The brake pedal was depressed, however, the trailer brakes failed to respond and the trailer did not slow down as intended. The contact stated that the failure had been reoccurring for an extended period of time while driving. The contact stated that the failure persisted for 4 hours while driving at 60 MPH. The contact stated that several unknown repairs had been completed on the trailer. However, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The vehicle was then taken to an independent mechanic who was unable to duplicate the failure. The vehicle was taken to a second dealer Graff Chevy Durand (9009 Lansing Rd, Durand, MI 48429), where it was diagnosed that no issues were found. The contact stated the Pollak 7-Way Plug Connector was installed on the vehicle under GM Technical Service Bulletin Number :PIT5311E. However, the failure persisted. The contact stated that the failure was intermittent, which made it difficult to diagnose. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 11,000. The contact stated that they paid for repairs on the trailer but feels that the issue is coming from the truck too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489023October 12, 2022
POWER TRAIN
I had to replace the replace the housing on my transfer case as it wore a hole in and was leaking. At a cost of 1200 dollars due to myself catching it early as later with a fully disabled case would have been 2600 dollars. My mechanic who deals in transmission repairs told me this a very common problem for Chevy trucks from 1999 to 2006. He claimed he had done 7 transfer cases in one week and was actually replacing a fully wrecked one for 2600 dollars as I brought mine in to be worked on . It had worn a hole through the transfer case and was leaking. As this seems to be a serious defect . I feel it should have been under a recall and reimbursement should be in order for those who paid out of pocket for repairs. My mechanic also stated that he has replaced them at 35, 000 miles and on up. No rhyme or reason to when they fail or leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488733October 11, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Truck mileage approx 26000 miles. 2 wiring harness locations rubbed wires enough to cause wire to wire contact resulting in 1 location, burnt wires, according to service tech and the other resulted in truck malfunction. Threw numerous codes, transmission repeatedly went P, D, P, D....unable to put in park for sometime and then finally was able to. Additionally, when serviced out of state, was recommended to have service done for leaky oil pan. Upon returning to home state, truck went in for oil leak, was returned due to parts ordered because it's leaking at the rear main seal and not the oil pan. Waiting on this service to occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488739October 11, 2022
POWER TRAIN
Transmission issues. Brought Vehicle to Chevrolet dealership in Wisconsin. Explained the the vehicle had a vibration and I thought if might be a tire. They indicated that it was the Transmission fluid had to be changed. They change it and it was under warranty then. 10000 miles later the vibration is back. Brought it to a dealership in Indiana and they informed me that the dealership in Wisconsin put the fluid that was not the correct one. Now GM service wants 650 to fix the problem. Why didn't they correct this prior. They indicated they have done over 100 pickup trk like mine to fix the problem. Apparently GM dosen't want to take responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488752October 11, 2022
SUSPENSION
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 55 mph, the upper control arm and the ball joint detached from the passage side tire. The contact stated no warning light was illuminated. The contact stated he lost control of the vehicle and drove into a ditch. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was stationed for three weeks. The vehicle was not repaired. The contact towed the vehicle to the local dealer and it still had not been diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V718000 (Suspension), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 59,867.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488808October 11, 2022
POWER TRAIN
Transmission issues with 78500 miles, one owner, no hauling other than a boat. headed to shop... multiple complaints on 2018 transmissions why no recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488612October 10, 2022
POWER TRAIN
Power hesitation, along with loud knocking sounds coming from the engine. Cause truck to completely shut off while driving 35mph. No warning lights or anything came on until complete failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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