Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11507099February 13, 2023
ELECTRICAL SYSTEM
> What component or system failed or malfunctioned, and is it available for inspection upon request? - This has happened about 5 times over the past 2 years when we come to a complete stop and Auto-Stop is turned on. So far it hasn't happened with Auto-Stop off, so it's an assumption that this is part of the issue. We come to a stop, the engine powers down (Auto-Stop) but all battery-powered features remain on. When we go to accelerate, everything completely loses power. It has taken up to 5 minutes to power back up. When this occurs, all we can do is open the door if it's unlocked - there is zero power to any part of the vehicle and there are no noises coming from anywhere. The vehicle is available for inspection on request. > How was your safety or the safety of others put at risk? - The vehicle loses all power. We cannot turn on hazard lights, brake lights to alert others in traffic that we're unable to move or start the vehicle. If there was a need to move the vehicle quickly, we would not be able to do so. Has the problem been reproduced or confirmed by a dealer or independent service center? - No, they're never able to reproduce the issue despite reporting it at least twice on service visits. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - It has been inspected by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Not before it happens, but after the vehicle finally starts up, the dashboard message indicates we should roll the driver's window down and back up again. The date of the incident is the last reported instance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507134February 13, 2023
SERVICE BRAKES, ENGINE
ESC failed. The 2021 Chevy Silverado (39495 mi) began to shutter and a slight bouncing of the rear end. The ESC light came on the service ESC warning on the dashboard then the check engine light began to blink at the same time the parking brake light came on. The dash warning switched to have parking brake serviced. The truck as best as I could tell applied the parking brake several times for no reason while at highway speeds and traffic on all sides. All warnings stopped when Auto engine shut down at exit ramp light. Previously brought into dealership for “Service ECS” and “Service Power Steering Drive With Care”. I was told “ unable to replicate “ (23194 mi). Vehicle was returned to me. They did confirm the dash warning was stored in the computer. I do not believe any warning (blinkers) or brake lights came on to warn vehicles behind me of the rear brakes being applied by the ESC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506830February 12, 2023
POWER TRAIN
#1. 2 days after purchase left rear tire was replaced because of out of round #2. 11/2/21 rear brake pads and rotors were worn to the metal replaced by ourisman Chevrolet #3. 7/14 /22 front struts leaking where replaced by Eds body and paint #4. 10/11/22 rear axle pinion seal, transfer case front output shaft seal, oil pan all leaking replaced by jba Chevrolet #5. 11/3/23 front differential leak and coolant hose leak not replaced. Dealership claimed (in writing 11/25/22) upgrade to warranty to cover repairs but was denied by warranty company
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506838February 12, 2023
UNKNOWN OR OTHER
Frame has excess rust due to inferior undercoating. This was pointed out to me at the last 2 oil changes at the dealer. Truck is currently available to be inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506850February 12, 2023
EXTERIOR LIGHTING
Plugs for brake/running/turn signal lights have moisture and road salt inside and corrode causing brake/running/turn signal light to not operate. I have cleaned the corrosion out multiple times, now the contacts inside the plug have corroded away with the only resolution being to replace the wire harness. Parts are available for inspection. My safety and the safety of others is at risk due to failure of lights to operate. I have not contacted a dealer or service center. I have diagnosed the problem myself and will repair myself when i receive the new wire harness. I have several other individuals who have experienced the same failure as described.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506877February 12, 2023
AIR BAGS, SERVICE BRAKES, SEAT BELTS
I was involved in an accident on one 2623. My vehicle was struck. However, my airbags did not deploy. Also, the diagnosis code did not show in remains faulty
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11506755February 11, 2023
ELECTRICAL SYSTEM
I believe the General Motors Video Display Module Digitizer has a design flaw that affects vehicle safety. This is the appliance in the center of the dashboard to the right side of the driver controlling audio and clock operations. It is a large touch screen. Also, the instrument cluster located over the steering wheel is affected. This is the digital display that reports vehicle velocity, tire pressure, gas mileage. What are the symptoms? During vehicle operation, the video display to the driver's side will randomly cycle through alternate operations not requested by the user. For example, while listening to radio station "A", the unit will switch to radio station "B". Then, the clock will be displayed in "full screen mode". Then, the unit initiates phone calls to people from my contacts list on my phone. In addition, the display unit over the steering wheel is connected to the side unit and will randomly change display. Each time these units change operation, the system emits an audible beep. All this is distracting and increases the workload of the driver (talking on the phone while driving trying to explain that you didn't mean to call the person), thus representing a safety hazard while driving. While the misbehavior comes and goes, at its worst, the unit will change operation a few times per minute. I made a video of the misbehavior, which I can share with you upon request. The behavior is reproducible. Why do I say this is a design flaw requiring NHTSA safety recall? The unit is relatively new but past its warranty period: the vehicle has 57,000 miles. And multiple vehicle owners are affected: see web sites containing reports from other owners reporting the same problem with their relatively new vehicles: https://www.gm-trucks.com/forums/topic/252750-touch-screen-has-a-mind-of-its-own/ https://www.gm-trucks.com/forums/topic/255203-touch-screen-problems/ GM charges $900 to install a new unit, but I believe the problem is a design flaw and will occur again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506774February 11, 2023
SERVICE BRAKES
I was traveling approximately 20MPH on a side street that was snow covered when I came to an uncontrolled intersection where there was another vehicle approaching from my right and when I began to break the abs stabilitrak lights came on and my vehicle began to slide all over the roadway.ABS light Stabilitrak and Service trailer brakes come on causing the vehicle to slide on icy roadways. Bought the car brand new and has 45k miles. The diagnostic pulls up right rear speed sensor, so I replaced it and it still comes on with warning lights and sounds. I’ve tried to find more information on the internet and it seems a lot of people have had the same issues for many years with this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506375February 9, 2023
STEERING, ELECTRICAL SYSTEM
Had momentary steering loss preceded by an electrical glitch. System recovered after a few seconds. A steering warning appeared on the display but no code was triggered. This is similar to the recall problems on the 2015 Silverado.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506420February 9, 2023
UNKNOWN OR OTHER
The tucks are high so a backup camera is now more important than ever. During the day the image very grainy but useful. At night or in a dark garage it completely useless. I took my truck in to be checked and they agreed it was terrible but nothing could be dome until a recall was issued. I've done research and this seems to be a huge problem with the 2020 Silverado. I reached out to Chevy and the lady I chatted with said I should file this here with you. There are multiple chats and message boards about this issue and Chevy lack of being willing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506442February 9, 2023
FUEL/PROPULSION SYSTEM
had to replace fuel pump at 60000 miles and had to have aftermarket replacement because dealership has been on back order for months. it was fine when i drove it last then 4 hours later won’t start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506482February 9, 2023
ELECTRICAL SYSTEM
The hood latch sensor has gone out and says that my hood is open when it is not. The problem is that the security alarm reads it as someone’s tampering with my hood and sets off my alarm. At this time i am unable to lock my truck because the alarm constantly goes off. The dealer has said this is happening so often that the part is severely back ordered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506514February 9, 2023
SERVICE BRAKES
Trailer brake controls not working. Safety at risk due to electric trailer brakes not working. Other lights and functions work when trailer plugged in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506519February 9, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The service stabiltrak and trailer brake system warming light comes on. The dealership said that it is a wire harness
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506178February 8, 2023
ENGINE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving at undisclosed speeds, the vehicle stalled without warning. The failure occurred while driving at various speeds and while the vehicle was idling. The contact also stated that the vehicle would also rev up while idling. The check engine warning light was illuminated. The contact took the vehicle to the dealer who replaced the intake throttle box and plenum gasket; however, the failure persisted. The vehicle was returned to the dealer however, the vehicle was not had repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506182February 8, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 Chevrolet Silverado1500. The contact stated that while driving at various speeds the vehicle would hesitate, stall and shut off at random times. The vehicle was taken to the local dealer who replaced an engine gasket but the failures continued to occur. The vehicle was later taken to an independent mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506214February 8, 2023
POWER TRAIN
I have had 2 separate issues 2 weeks apart with the transmission. The first one was "fixed". Now they are stating I need a new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506253February 8, 2023
SERVICE BRAKES
I was in a drive thru food chain going forward slowly. The brakes seemed hard and I had to really push hard to get the vehicle to stop. I went to a private mechanic who I trust totally. I had the front rotors and all pads replaced due to normal wear. We went on a trip with no braking issues. After returning home and backing down the driveway the brakes seemed hard again and was not stopping the vehicle properly. There were no warning lights on. This only seems to occur at very low speeds and is an alarming when it happens. I have been told by a dealership that there are no recalls on this vehicle. However looking on line I have seen videos and articles about faulty vacuum pumps and braking modules that needed reprogramming that effect braking as I have described. I don't want to take this to a dealership until I know for sure if there is a recall or not. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506319February 8, 2023
ELECTRICAL SYSTEM
I purchased a 2019 Chevrolet Silverado 2500HD a week ago and haven't even put 1000 miles on it and I'm already having the issues what many others have face with the "Service trailer brake system"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506052February 7, 2023
ENGINE, ELECTRICAL SYSTEM
The 2021 LT Trail Boss with the 5.3L engine started a really rough idle, engine knocking, random misfiring, had Service Emergency Brake, Service ESC messages on the display, check engine light and several other dash warning lights. The dealer diagnosed the truck with lifter fail apart (failure), intake valve push rod bent, and PCM failure. Odometer reading 19,368 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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