Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11514708March 31, 2023
UNKNOWN OR OTHER
The frame on driver side of the truck is completely rusted threw and cracked. extreme amounts of rust on the frame i have read thousands upon thousands of reviews related to the 07-13 Chevy Silverado. im just once small voice in many please hold them accountable for this just like toyota!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514736March 31, 2023
VISIBILITY
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the remote start feature was activated, and smoke was seen coming from the rear passenger’s window. The rear passenger’s side window then shattered. The vehicle was taken to a dealer, where it was diagnosed but no cause for the failure was found. The contact believed that the failure might be associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514844March 31, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while depressing the brake pedal to stop the vehicle, there was an abnormal squealing sound coming from the front of the vehicle. The vehicle was taken to the local mechanic who replaced the front brake pads. While test driving the vehicle, the front driver’s side brake caliper failed. The cause of the failure was not yet determined. The manufacturer was contacted, and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 20V116000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514854March 31, 2023
POWER TRAIN
Since Purchasing the vehicle, I have taken it to the dealership due to the transmission feels like it is slipping or buckling and not wanting to shift each time they told me there is no issue with the vehicle. This vehicle was purchased in 2019 and has a little over 22 k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514869March 31, 2023
POWER TRAIN, ELECTRICAL SYSTEM, SERVICE BRAKES
Power Train Transmission Torque Converter “Chevy Shake” Multiple symptoms. - Shuttering , “ buffeting” , slipping sensation. Continuous almost like “strong wind gust” or “head wind” - Humming, if you have ever heard a “high pressure” hydraulic equipment. - RPM bounces 300 to 500, but transmission does not “down shift” (while driving) - Vibration, of the truck can be noticed, felt at various speeds, 40mph to 60mph(shutter) almost like it struggling to get up to speed (unless heavy on the gas pedal) 70mph and above to say 80mph, then shaking, vibrations worse when coasting back to 70 mph Vibration will “not stop” until truck speed is drastically slowed or come to a stop. - Steering wheel “shakes” , “vibrates” also can happen at 60mph to 70mph and above to say 80mph, then worse when coasting back to 70 mph - “Clunk” when stopped and shifting into “reverse” (new development symptom) Vehicle is in for inspection. It keeps reading service break system. Service ESC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514871March 31, 2023
ENGINE
Transmission failure at 141,000 miles while driving on highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514634March 30, 2023
FUEL SYSTEM, GASOLINE, SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at various speeds there was a loud noise present coming from the front end of the vehicle. The vehicle was taken to the local dealer who discovered that the front driver’s side axle was fractured. The front driver’s side axle was replaced but the contact stated that a slight noise was still present coming from the front end while driving. The cause of the failure was not yet determined. The contact also indicated that while his wife was driving, the odor of fuel was present inside the vehicle. Upon inspection, his wife discovered fuel leaking from the vehicle. The vehicle was taken to the local dealer who diagnosed that the plastic fuel line had cracked causing fuel to leak from the vehicle. The plastic fuel line was replaced, and the failure was fixed. The manufacturer was notified of the failure. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514344March 29, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
December 2022, General Motors-Onstar system was deactivated in million of vehicles across America. This system was sold as a MAIN SAFETY and SECURITY system, integrated in millions of General Motor products was advertised as next generation Safety. This system allowed active subscribers the peace of mind that in the event of an emergency, they had us covered. motor vehicle collision detection for the event that you crashed, they could send first responders. If the vehicle was stolen, they had safe methods to locate and disable the vehicle. If you locked your keys in the vehicle with your child or pet, they could unlock it for you. In 2015 Canada "sunsetted" their 2G network which in turn would have disable Onstar for millions of Canadian vehicle owners across Canada. General Motors-Onstar offered FREE HARDWARE UPGRADES to keep Onstar active for whomever wanted and chose to keep the Onstar system working for them. Please refer to https://static.nhtsa.gov/odi/tsbs/2016/SB-10089229-2280.pdf and https://static.nhtsa.gov/odi/tsbs/2019/MC-10166666-9999.pdf. What about the vehicles sold in America? What about the people who purchased General Motor products for the specific reason of Onstar peace of mind? The people who want the system to function as it should? What if I do not have my cell phone with me in a remote location and I crash my truck at 70 mph? No Onstar to alert first responders. What if I accidentally lock my grandchild and keys in my car? Must i now break a window instead of calling Onstar and asking for an emergency unlock? And a very important one for me as many others. What if my vehicle gets stolen. Now there is no way to locate it. There is no way for Onstar to SAFELY shut it down so it could be recovered. I paid yearly for Onstar services for that exact peace of mind as did MANY OTHERS. There is even a petition where people are saying that if given the choice, they, like myself, would gladly pay to have the system upgraded like they did for Canada.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514372March 29, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
While I’m driving the truck will start jolting and driving rough. When I looked at the dashboard it said that the parking break is on. This has occurred on several occasions now. I have never used my parking break in this truck because I live in an area that is pretty flat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514459March 29, 2023
ENGINE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated upon starting the vehicle, the check engine warning light illuminated. Additionally, the contact stated that upon starting the vehicle on another occasion, the message "Low Oil" was displayed. The independent mechanic attempted to jumpstart the vehicle at the residence; however, the vehicle made abnormally loud sounds. The vehicle was towed to the independent mechanic, where it was diagnosed that the engine had seized and needed to be replaced. The mechanic contacted an unknown dealer for parts and was advised that the parts were not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514463March 29, 2023
POWER TRAIN
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle hesitated and was jerking when shifting between the first and second gear. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission control module (TCM) needed to be reset. The vehicle was repaired; however, the contact stated that the failure reoccurred while driving into his driveway, with the vehicle lunging forward. The vehicle was then taken to Murdock Chevrolet (2375 S 625 W, Woods Cross, UT 84010), where the failure could not be duplicated. The vehicle was not repaired and had remained at the local dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 1,000. The VIN was not available. The contact has refused to take the vehicle home until the dealer can provide them with a remedy and repair for the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514130March 28, 2023
ELECTRICAL SYSTEM
I have had numerous repairs to electrical components in the truck. Most recently I have been getting the same wiring harness repaired on and off for almost 5 months now along with various modules that it damages. The dealer makes the repair and then after anywhere from 100 to 1000+ miles later the check engine light will come back on or another error message like Service Trailer Braking System. Wires keep breaking in the harness and the dealer keep repairing them. The dealer has been very good about this. This last time they repaired a broken wire and 2 more broke during the repair and had to be spliced. There is obviously a defect in this wiring harness. I have been in contact with GM but the truck is out of warranty and they do not seem willing to help out much. They suggested I trade it in, I just paid it off less than a year ago, and have put thousands of dollars in repair and maintenance into it since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514238March 28, 2023
ELECTRICAL SYSTEM, STEERING
Power steering failure upon starting truck. Wheel did not turn. Dash message said Esc and power steering malfunction . Restart car multiple times with same issue. Wait a few hours and start car - no warnings or power steering issues. Went to Chevrolet dealership and was told no codes had been triggered and to bring back when issue arises again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514241March 28, 2023
STEERING
In a slow speed left hand turn, the vehicle shut down and power steering assist stopped working. It left me in the middle of the road on a busy thoroughfare. It has happened before. Sometimes the vehicle does not shut off, but will temporarly loose power steering, meaning you have apply the brakes and stop wherever you are: parking lot, highway, interstate. Records show that a recall, (N172085440), was issued for this problem and that a repair was completed 6/29/2017, approximately 2 months before I bought the vehicle. It is very scary to get stranded in the middle of a busy intersection! Our safety was certainly put at risk!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514333March 28, 2023
VISIBILITY/WIPER
The auto dimming mirrors have no shut off on them. At night they dim so much you can’t see out of the mirrors. This is so bad I quit driving this truck at night after jack knifing my trailer when my porch light dimmed my mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514019March 27, 2023
ELECTRICAL SYSTEM
Rear defrost/sliding window began to smoke. Eventually, rear window exploded and shattered with a very loud noise. The noise was so loud it had my ears ringing and unfortunately happened also while I was driving down the road which cased me to swerve abruptly. Fortunately, I was able to steady myself and pull of the road. Prior to the explosion, there was smoke coming from the window that was continuing to intensify in my rear view window as I was driving. I pulled over into a cemetary quickly and noticed the rear defrost button was lit. I quickly depressed it to kill the electrical current to see if it would stop the smoking from the window. It did then disapate. I took off driving again presuming I stopped the issue. Within seconds the right side glass panel in the rear window exploded. The vehicle or component has not been reproduced or confirmed by a dealer or independent service center yet. The vehicle has not yet been inspected by the manufacturer, police, insurance reps., as of yet but it will be shortly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513802March 26, 2023
ENGINE, SERVICE BRAKES, POWER TRAIN
BRAKING SYSTEM!!! YES AVALIABLE FOR INSPECTION ANYTIME. WHEN TRAVELING NO MATTER THE SPEED WHEN APPLYING THE BRAKES NO MATTER THE SITUATION THE BRAKES DONT WORK THE PEDAL FEELS REAL HARD TO PUSH FOR A MAN OF MY STATURE 6'1" 265 PDS. 1ST TIME WAS GETTING HOME AND THE PEDAL GOES HARD AND BRAKES DONT WORK. THIS HAS HAPPENED NUMEROUS NUMEROUS TIMES IN DRIVE THRUS, INTERSECTIONS, STOP LIGHTS AND STOP SIGN'S, HOME ALMOST TAKING OUT THE GARAGE DOOR ALMOST RUNNING MY KIDS OVER!!!! HUGH PROBLEMS RESPECTIVELY IF THAT WERE TO EVER HAPPEN. THIS IS A MANUFACTURER PROBLEM AND OWNER NIGHTMARES THAT NEEDS TO BE FIXED BEFORE SERIOUS INJURIES HAPPEN... 2NDLY, THE ENGINE LIFTERS &TRANSMISSION IS ANOTHER HUGH PROBLEM FOR A PERSON WHO WORKS EXTREMELY HARD FOR EVERTHING HE OWNS AND TAKES CARE OF HIS VEHICLE VERY METICULOUSLY BECAUSE OF HOW HARD I WORKED FOR EVERY PENNY TO BUY MY ALL-TIME FAVORITE TRUCKS!!! IVE OWNED MANY SILVERADO'S OVER MY 47YRS OF LIFE AND NEVER HAVE I BEEN SO DISAPPOINTED IN A VEHICLE FOR MANUFACTURER FLAWS AT THE PURCHASER'S EXPENSE!!!!! AND WE THE PURCHASER'S ARE NOT TALKING NICKLES AND DIMES EITHER!!!!! THOUSANDS AFTER WE PAID HARD EARNED TENS OF THOUSANDS TO PURCHASE THE XXXXXX OF XXXX AND IT KILLS ME TO SAY THAT BUT ITS WHAT I FEEL AFTER A LIFETIME OF LOYALTY TO SILVERADO'S AND THE PEOPLE THAT MANUFACTURE THEM. YOU MUST ADDRESS EVERY MAJOR PROBLEM AND YYYOOOOOUUUU KNOW WHAT THEY ARE!!!!! IF A RECALL IS NOT DONE FOR NO FAULT OF OURS THE LOYAL PEOPLE THAT LOVE OUR TRUCKS I WILL NOT FOR THE REST OF MY DAYS ON THIS BEATIFUL PLANET EVER BY A GM PRODUCT AGAIN. AND I BELIEVE SO MANY LOYAL OTHERS WILL FOLLOW SUIT. DO WHAT'S RIGHT AND WE ALL WIN IN THE END. OR YOU, YES YOU, WILL LOSE!!!!!!!!!!!!!!!!!! STAND BEHIND YOUR PRODUCT LIKE WE HAVE, SOME ALL OUR LIVES OR MAY CARMA HAVE ITS WAY WITH YOU AND WE WILL STAND BY JUST AS YOU AND DO NOTHING. AS FOR THE IMPORTANT QUESTIONS THAT COME AFTER THIS SECTION IT HAS BEEN HAPPING FOR YEARS! THANKS 4YOUR MONEY SORRY ABOUT YOUR LUCK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11513809March 26, 2023
UNKNOWN OR OTHER
Service stability track light come on and off check engine light does not come on so you can’t pull the code to see what’s wrong cause the vehicle to cut off while driving upon looking this problem up a lot of people are having this problem the dealership told me it’s no way to pin point the problem unless the check engine light come on it’s very unsafe cause this makes the cars cut on and off while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513821March 26, 2023
FUEL/PROPULSION SYSTEM
CP4 failure, caused metal fragments to go throughout fuel system and tank. Entire fuel system had to be replaced and tank cleaned out. CP4 failed in the middle of my drive home, stalling the truck in the middle of an intersection. Luckily had enough momentum to roll and pull over to the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513831March 26, 2023
POWER TRAIN
My 10 speed transmission is failing, problem is a shutter in the transmission at various speeds. Have the shutter verified as not wheel balance problem, as all wheels were spin balanced. Upon looking up info online they said it could be dangerious and cause an accident.... My 2018 Silverado with the 6.0 engine and 10 speed transmision has only 42,000 thousand miles on it...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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