Chevrolet Silverado Complaints (2023)

458 consumer complaints on file.

#11755034August 5, 2026
FUEL/PROPULSION SYSTEM
Was making a left turn with a left turn street light green for me to turn across an intersection. Pickup stalled in the middle of the intersection and would not start. With the help of another person we manually pushed the pickup out of the intersection and onto another side street. I received an email at that exact time from General Motors showing a code of P129F which is the Fuel Pump Power Control Module. I am a [XXX] man stranded in 90 degree heat with no AC or shade to get under. My safety was put at risk in the above instance but more so if I had been entering IH 10 into traffic traveling 70MPH and my truck had just stopped running without any warning. This is a known problem as described in GM Service Bulletin 24-NA-139 with both the NHTSA and DOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753743July 30, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
a week ago I was backing up and this truck is supposed to be equipped with a "REAR CROSS TRAFFIC BRAKINGF – When in Reverse, the system warns of detected cross-traffic approaching in either direction and provides alerts and hard emergency braking to help reduce the severity or help avoid collisions at very low speeds", I backed into another vehicle that was parked behind me. I did not receive any warnings and the automatic braking did not activate. I was fortunate that I was going slow and only damaged the other drivers door and my tailgate and bumper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753419July 29, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
Truck will hard shift and bang into gear while driving. This usually happens when slowing then starting up again. happens at all speeds on highway, so hard it lunges me forward. condition getting worse. random times my windshield wipers will just come on ( I do not have rain sensors) the switch is in the off position and wipers will just come on and I have to turn them on then turn them off to get them to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753515July 29, 2026
STEERING
When driving normally OR pulling a camper (same day), power steering seems to "stick" as I exit either a moderate RH or LH corner. I must apply extra effort to the steering wheel to straighten out, and that invariably leads to an over-correction and departure into either the shoulder or the opposite lane. Problem is not sensitive to speed or weather conditions. The symptoms are not necessarily worse when pulling a camper, but the consequences are much more drastic and losing control of the vehicle feels much more imminent than when driving just the truck. Because the problem comes and goes so quickly, I can be applying force to straighten the wheel when suddenly, no force is required and the truck veers either left or right. I see no warning lights, nor do I see any messages displayed. I have not yet had the opportunity to get the truck to a mechanic. I'm not confident that I can safely drive to a repair facility, as the steering is so unpredictable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753135July 27, 2026
POWER TRAIN
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred days later. The vehicle was taken back to the dealer, where it was lifted and inspected, and the contact was informed that no failure was found. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753138July 27, 2026
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the transmission was slipping. Additionally, the contact stated that while driving 60-70 MPH, the vehicle stalled. No warning light was illuminated. The contact pulled over to the side of the road. Upon inspection, the contact became aware of a coolant leak underneath the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the turbo coolant inlet had fractured. The part was replaced. Additionally, the dealer determined that the transmission was in working order upon inspection; however, the failure persisted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751526July 20, 2026
POWER TRAIN
Hard shifting, Shuddering, clunking sound when shifting between drive and reverse. Was informed by Ken Ganley Chevy in Brookpark , Ohio that the valve body inside the 8speed transmission is faulty and is on a nationwide backorder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751296July 18, 2026
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: WARNINGS
The left front turn signal becomes inoperable at times. The foreword collision indicator warning will come on unprovoked at times. Both conditions correct when you cycle the ignition switch. I consider the turn signal problem a safety issue because it happens with no warning and oncoming traffic may not know I am turning left or changing lanes. When the foreword indicator appears, I doubt the system is operable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751017July 17, 2026
ENGINE
On June 27th 2026 at approximately 3am, I was driving my Chevy Silverado Trail Boss with 6.2 engine, it suffered a sudden catastrophic failure and it completely seized while in motion. There were no warning or signs given while vehicle was in motion. This resulted in an immediate highly dangerous loss of propulsion on a dark 2 lane road. The vehicle would not crank and had to be towed to Estero Bay Chevrolet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750791July 16, 2026
ENGINE
On Sunday, July 12, 2026, the 6.2L V8 (L87) engine in my 2023 Chevrolet Silverado 1500 ZR2 seized and locked up completely, resulting in total loss of propulsion. I was driving at 65 MPH when it felt like the transmission was slipping and I lost power and coasted the truck to the side of the road. COMPONENT: Engine (6.2L V8, RPO L87) — connecting rod/crankshaft failure consistent with Safety Recall N252494001 (NHTSA Recall 25V-274). The vehicle is available for inspection. It is currently at Cable Dahmer Chevrolet, where it was towed on July 13, 2026, and remains inoperable. SAFETY RISK: The engine seized during operation, causing sudden and complete loss of propulsion in traffic. This is the exact failure mode identified in Recall 25V-274 as increasing the risk of a crash. CRITICAL DETAIL: This vehicle previously underwent inspection under Safety Recall N252494001 and PASSED on Feb 3rd 2026 at VAN Chevrolet in Kansas City. GM deemed the engine non-defective and issued extended warranty coverage of 10 years/150,000 miles under the associated special coverage program. Despite passing GM's recall inspection, the engine suffered catastrophic failure. This appears directly relevant to NHTSA's open recall query regarding the effectiveness of GM's recall remedy. DEALER CONFIRMATION: A technician at Cable Dahmer Chevrolet has verbally confirmed the engine is locked up/seized. Formal diagnosis is pending master technician sign-off and submission to GM, expected the week of July 20, 2026. The manufacturer has not yet inspected the vehicle. WARNING SIGNS: No warning lamps, messages, or symptoms appeared prior to the failure. The engine failed without warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750864July 16, 2026
POWER TRAIN, VEHICLE SPEED CONTROL
I am filing a formal complaint regarding General Motors' handling of a critical vehicle component that has left my vehicle and many others in an unsafe condition. For more than over a one month, I have been waiting for a replacement gear shift module that is currently on backorder. During this time, I have learned that numerous General Motors customers are experiencing the same issue and are also waiting for this part to become available. My primary concern is that this appears to be more than an isolated parts shortage. If so many vehicles require replacement of the same safety-related component, General Motors should be evaluating whether this issue warrants a safety recall or, at a minimum, notifying affected customers of the potential risks. The gear shift module is a critical component that affects the safe operation of a vehicle. Allowing customers to continue driving vehicles that may have a defective gear shift module without providing a safety notification or timely repair raises serious concerns regarding public safety. I respectfully request that the NHTSA investigate this matter and encourage General Motors to: Explain the reason for the extended backorder of this critical component. Provide customers with a reasonable timeline for obtaining replacement parts. Determine whether this issue should be addressed through a formal safety recall or customer safety notification. Offer appropriate assistance to customers whose vehicles have been affected by this prolonged delay. Customers should not be expected to operate vehicles that may present a potential safety risk while waiting indefinitely for a critical replacement part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749794July 12, 2026
ENGINE
Engine stopped while driving. Truck made dinging noise. Dash had no warning lights. Dash said need to press start button to turn on. Truck went into neutral by itself. Was able to pull over and put it in park. Tried to push the start button and nothing. Dealership said it needs a new motor. The truck has less than 10k miles. The motor has already been replaced once before at 4070 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749526July 10, 2026
EXTERIOR LIGHTING
Upon purchasing a used 2023 Silverado, on the first night of ownership, I found the headlight on the passenger side to be defective. The high beams activated approximately a full second slower than the driver's side. It took me a few days to confirm what I was seeing, where I immediately reached out to help from the Chevy dealership it was purchased from. After back and forth, the dealership refused to fix this saftey item as it was "still operational just not 100%" or something to that affect (not a direct quote). The extended warranty company doesn't typically cover headlight housing. The dealership locally says both headlights need replacement. Chevy Corp is involved, under claim 104164057. I've brought to their attention that I have found several reports of this defect online for similar vehicles and model year. My contention is that, particularly due to being the passenger side, this malfunction could lead to accidents and collisions due to distraction of troubleshooting, and the delay of lighting on the side where animals and night hazards typically come from. I've read online reports of these headlights may take up to 3 seconds between sides to both activate, with one side running slower than the other, and eventual failure where the switching mechanism will get stuck. A Chevy dealer confirmed the defect and recommended replacement of both headlights, at my cost, for approximately $4000. Chevy is still investigating and trying to find a conclusion with the dealership, but I contest that I have malfunctioning saftey equipment that could lead to harm or injury, and at the moment, both dealer and manufacturer have been unwilling to resolve the issue. The failure occurs both in auto-headlight and manual modes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749094July 8, 2026
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2023 Chevrolet Silverado 3500. The contact stated that after the tailgate became wet from rain, the tailgate unintendedly opened intermittently. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748797July 7, 2026
UNKNOWN OR OTHER
The infotainment system is experiencing a freezing screen, audio spikes, and constant restarts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748458July 6, 2026
POWER TRAIN, UNKNOWN OR OTHER
While shifting my vehicle from Park, a "Service Transmission" warning message appeared on the dashboard. The warning would illuminate and then disappear, but the vehicle continued to shift into the other gears. At the time the issue occurred, my truck had only 47,000 miles. I brought it to Blasius Chevrolet in [XXX] on XXX, for diagnosis. The dealership determined that the Transmission Control Assembly (Part # XXX) had failed and needed to be replaced. I was informed that this repair was not covered under the powertrain warranty because Chevrolet considers the Transmission Control Assembly to be excluded from powertrain coverage, and my basic warranty had already expired. I was quoted more than $900 for parts and labor. Initially, I was told the replacement part would arrive within a few days. Later, the technician stated that other Chevrolet dealerships had the part in stock. However, after contacting those dealerships, he was told they would not release their inventory. Chevrolet then advised that the part was on national backorder, with the earliest estimated availability of XXX. As a result, I have been without my truck for approximately one month, creating a significant hardship. After researching this issue, I found numerous reports from other Chevrolet owners experiencing the same failure involving the Transmission Control Assembly. The apparent frequency of these failures, combined with the nationwide backorder of the part, suggests this may be a widespread defect rather than normal wear and tear. I believe Chevrolet should either: Cover this repair under the powertrain warranty, as it directly affects the operation of the transmission, or Issue a recall or warranty extension if this is determined to be a common defect affecting vehicle safety and reliability. I am submitting this complaint because I am concerned that a failure of the Transmission Control Assembly could impact the safe operation of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747650July 1, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
A valve on the 3.0L Duramax is allegedly sticking, causing the vehicle to go into limp mode or be inoperable. This is a known issue for GM and they have issued a service bulletin on it. Unfortunately, no dealers want to address the issue and now we are left with a vehicle that if we do not pay to repair, after it being ours for only 5 days, the vehicle will be unusable. This vehicle is under warranty still and this part is needed for operation. I believe this avoidance of a recall is harming customers and creating pay to drive schemes. This needs to be addressed before thousands of customers begin paying for a repair that GM knows is their fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747259June 29, 2026
POWER TRAIN
MOMENTARY WHEEL LOCK UP. ENGINE WARNING LIGHT CAME ON. Safety warning not to drive as could cause catastrophic damage to transmission. Same symptoms as noted on update GM bulletin N242454441. 12/24. Only extends warranty 2020- 2022 models up to 150,000 miles. Gen 3 Transmission Control Valve appears to be the fix... My vin not included in the extended mileage. I just turned 62,000. Just out of Standard Warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746880June 27, 2026
POWER TRAIN
The valve body assembly is not letting it to shift right when driving from 50mph to 60 mph it has a clunking noise I have it replaced and is still not working correctly GM knows there is a problem with the 10 speed transmissions I have a 2023 3500 diesel with the same problem as the recalls on the 2020 to 2022 years It is doing the same thing as the 20,21 22 transmissions are having.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746739June 26, 2026
POWER TRAIN
When merging onto the interstate, the vehicle lost ability to shift, started lurching and would not accelerate. No prior transmission issues had occurred and the sudden loss of shifting capability was a significant safety risk. This was GM Case# 89525980 The Transmission Valve body assembly was faulty and gave out with no warning. It had to be towed into the GM dealer and repaired for $2519.79
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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