Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11533991July 24, 2023
ENGINE
While driving engine cuts off intermittently, usually will restart. This is caused by the Crank position sensor. Once replaced, the issue was resolved. This vehicle was NOT covered by NHTSA recall 07U521000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534037July 24, 2023
AIR BAGS
I received a recall notice on my truck for the airbags from a local dealer in late 2020. The dealer who sent the notice was not the dealer i purchased from originally and was over 40 miles away . When i tried to set up an appointment with the original dealer they had no record of a recall for my vin # , Nor does this site ! My truck is a 2007 that i originally leased in June of 2006 and bought out the lease when it was up. I believe what has happened is at that time my model was a body style they only made a short run of and within a few months came out with a new body style for 2007 , and that myself and others with the early 2007 model got lost in this process . My passenger side Airbag Warning Light is on and i believe a clear and present danger as i drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533956July 23, 2023
UNKNOWN OR OTHER
We have a 2022 Grand Design Imagine 2800BH for two years and towed it with a 2018 RAM 2500. Just recently purchased the 2024 Silverado 2500HD and our first tow the new truck kept disconnecting the trailer brakes then reconnecting. Apparently the new 2024 are having issues with their trailer brake modules recognizing trailers being attached. When you are towing a travel trailer and you need to brake and they’re not available because your tow vehicle is having issues recognizing a trailer brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533838July 22, 2023
ENGINE
The engine lifter failed. The lifters collapsed on the highway. The inspection is available upon request. My husband was the driving on the highway and heard a tapping noise. All the engine lights came on and he pulled off to side of highway and was instructed not do drive the vehicle. The vehicle needed to be towed and was not drivable. The vehicle was towed to the dealer and confirmed if was the lifters which needed to be replaced. There were no warning signs, no lamps, no lights prior to the failure to alert something was wrong. After paying for the repairs at the dealer in the amount of 5,441.18 and other expenses, we reached out to Chevrolet Customer Assistance asking for them to cover the cost of this repair. We did not have time to get an extended warranty since this vehicle is new. With a vehicle having 56,000 miles on it, it should not be having engine problems. Our argument and frustration is GM knew of this problem on this particular vehicle and did not request a recall and this model. They refused to give us a full refund and gave us 2,720.29. We appreciate the assistance, but after doing research on this problem, this is a common concern and many customers have had to have their lifters replaced. GM knows of this issue and did nothing to correct their mistake. I have never experienced engine problems on any of the vehicles I have owned for over 10 to 15years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533723July 21, 2023
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The contact stated that the vehicle stalled, and the gear shifter became inoperable. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,564.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533744July 21, 2023
ENGINE, POWER TRAIN
Lifter failure in cylinder 1. It is a known issue 8 speed transmission shutter and hard shifts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533584July 21, 2023
WHEELS
My spare tire hoist cable broke causing the spare tire to fall away from vehicle into traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533587July 21, 2023
STEERING
No power steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533378July 20, 2023
STRUCTURE:BODY, SUSPENSION
Vehicle is in the shop at 191,000mi for Rear Shocks, Front Struts, an alignment and oil change as of Wednesday (07/19/2023), at approximately 16:14 EDT, the shop contacted me and notified me that the mechanic, when he was installing the new driver-side shocks, went to secure the shock, only for the entire sub-frame assembly that holds the exhaust manifold, fuel tank and shock in place, "shattered" in front of him. I have been informed that I was "One good pothole away" from having a catastrophic failure which could have caused a wreck, and potentially loss of life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533465July 20, 2023
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
[XXX]. My 2015 silverado with the 5.3 randomly just shuts off. When slowing down and at 10 to 20 mph, the Instrument panel goes dark, the engine shuts off, no power steering or brakes and almost crashed into someone. I turn the key it starts back up, but have to reset time and date and lose radio channels. Once a message about stabilitrac flashed after starting back up. Truck can be for Inspection. This problem happened 4 times in one morning it is being looked at now on [XXX]. There hasn't been any warnings. It just shuts down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533530July 20, 2023
FUEL/PROPULSION SYSTEM
The system that failed was the CP4.2. The Cp4 is a defect that has failed; in the failure it has been ground down and it pushed metal shavings through the fuel system and it has also clogged the injectors. The failure of this system left me in a hazardous position in the middle of the highway. I could not turn or break because there was no power to my vehicle because it was not getting any fuel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533557July 20, 2023
FUEL/PROPULSION SYSTEM
while driving i smelled what i thought was strong exhaust from a vehicle in front of us. It was actually gasoline fumes entering the cab from my truck's engine compartment. I pulled over and investigated the smell, we had to let down ALL the windows and turn off the AC. There were no warning lamps. There was, however, gasoline dripping from around the transmission area of the underside. It was dripping on the exhaust which was causing most of the stench. It wasn't a heavy drip but enough for me to skip any other planned errands. When we got to the house gasoline was dropping from six or seven places under the car. The next day we set an appointment for the dealership to look at it. When I drove into the dealer the car was still gushing gasoline and I told them about the recall for the High Pressure Fuel Pump. It turns out that's exactly what it was. However, although my RPO (L82) matched the designated recall, I was told my VIN was not included and I would have to pay...bummer. I don't think the recall cast a big enough web to catch all affected vehicles. I have a video but no photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533205July 19, 2023
SEAT BELTS
Stopped on a level surface, at a fuel station/bathroom stop, 6 year old granddaughter in booster seat behind driver in back seat. The seat belt was released and retracted tight over the booster seat arm rest and would not release to allow child out of the seat and child began to panic, had to cut seatbelt to get upset child out!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533218July 19, 2023
POWER TRAIN
Transmission bumping or shuddering in 1st-4th gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532921July 18, 2023
SERVICE BRAKES
Trailer assist alarm keeps coming on intermittently. Then the brakes are very difficult to press. Almost feels like the brakes need to be bled. It only happens intermittently as well. It is very dangerous while driving as I cannot safely stop at red lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532983July 18, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2022 Chevrolet Silverado. Upon inspection of vehicle, the contact discovered an abnormal design of the vehicle's exhaust pipe. The exhaust pipe had been smashed in and the pipe appeared to be closed shut. The vehicle was taken to an independent mechanic who informed him that it may have been designed that way to ensure safe ground clearance while driving the vehicle. The contact stated that while driving at 65 MPH, they had become nauseous and had temporarily lost consciousness. The contact pulled off the highway and went for a walk to regain composure; the contact did not seek medical attention. The contact believed that the design of the exhaust pipe had caused those symptoms to occur. The contact spoke with the dealer and scheduled an appointment for a diagnostic. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11532989July 18, 2023
ELECTRICAL SYSTEM, POWER TRAIN
General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the stock of replacement parts was exhausted and GM seems to be postponing the manufacture or new parts. An estimated 5,000 vehicles are currently unusable due to the failure of this part and no new parts available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533106July 18, 2023
UNKNOWN OR OTHER
The frame is rotted and will not pass inspection truck has roughly 47800 miles undercoating for 8 years. This is a known problem due to a manufacturer issue of the frame. Vehicle should have been recalled by GM due to them knowing of this existing issue or owners should be compensates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533123July 18, 2023
UNKNOWN OR OTHER
The frame of my vehicle is rusted out almost completely.I am concerned about my safety and the safety of others if I drive it on the highway ,I have taken great care with my truck I only have around 70,000 miles on it and a frame should last a lot longer than this one has, and I have read other peoples complaints about this vehicle also,I would appreciate any help you can offer me.I have no files to upload or any accidents to report I’m just extremely concerned about driving this vehicle with the frame in the condition it’s in.Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532747July 17, 2023
STEERING
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 25-30 MPH, the power steering became inoperable. The steering wheel was difficult to turn. The power steering fault message was displayed. The vehicle was taken to the local dealer and the contact was informed that the part to repair the vehicle was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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