Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11620252October 16, 2024
POWER TRAIN
Per the dealership service department the Valve Body went out and it is a manufactured misbuild
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619766October 15, 2024
POWER TRAIN, ENGINE
Transmission hard shift and downshift also has a torque convertor shudder it also has high transmission temp the coolant temp on the dash is above the middle point have been to the dealership multiple times they state everything is normal transmission problem can cause a safety issue on the road if truck doesn’t shift how it’s supposed to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619776October 15, 2024
POWER TRAIN
The torque converter started vibrating and the transmission starting hard shifting its in shop now needing new Torque converter and transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619779October 15, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
Paint is peeling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619801October 15, 2024
SERVICE BRAKES
While driving along pulling a trailer, you unexpectedly lose you trailer brakes. Someone is going to get seriously injured or killed if GM doesn't fix this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619813October 15, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
The engine oil cooler line detached from the crimp joints, causing an "oil pressure low turn vehicle off" alert. I was fortunately able to pull over immediately, and catch the 8 quarts of oil which dumped out. This resulted in $634 repair bill, and likely damage to the engine of the truck. Had I not been in a rural area and able to pull over immediately, I would have lost all power to drive and dumped that oil on the road, causing both safety hazard and environmental damage. This truck has been serviced by our local Chevy dealer who confirmed the problem with GM. This is a known problem to GM, the subject of their Customer Satisfaction program bulletin N192220080, and a recall in Canada and Alaska. Clearly the issue exists in areas other than Canada and Alaska, yet GM refused to cover any of the cost under our 60,000 mile warranty and has not issued a recall in other states.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619816October 15, 2024
WHEELS
2015 SILVERADO clear coat peeling off wheels and not holding air I,m [XXX] if I need this truck in an emergency i,m stranded. Have contacted the dealer and gm both with no success the wheels were $2900. and they wanted me to pay $2300. for a truck that has 50,000 miles on it. it is clearly a safety issue driving down the road when they will not hold air. I filed a complaint in oct 2021 and oct 2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619853October 15, 2024
POWER TRAIN
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while stopped at a stop sign, the accelerator pedal was then depressed and the vehicle lost power. The check engine warning light illuminated. The vehicle was steered and parked on the side of the road and inspected. The contact stated that while attempting to place the vehicle in drive again, the vehicle hesitated to accelerate. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was currently being repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619987October 15, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, she noticed in the rearview mirror that her steel chainsaw was hanging from the vehicle and pulled over to the right side of the road. Once outside the vehicle, she noticed the tailgate opened independently. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The manufacturer was not notified of the failure. The failure mileage was 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619683October 14, 2024
AIR BAGS
To be clear, the vehicle was not in an accident. The check airbag light keeps pinging every few minutes while driving. So I took to the Chevrolet of Watsonvill dealership and said the truck has a faulty passenger door airbag, which raises safety concerns for me. I have a [XXX] son as well as two [XXX] parents that sit in the passenger seat often and would hate for that faulty airbag to either deploy while driving or not deploy when needed. How do I see if this vehicle can be included in a safety recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619745October 14, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
While hauling a trailer I received a warning tone and looked down to read the message, "reduced engine power", and the service engine light appeared all at the same time. The engine shutoff at the same time I received the warnings and didn't allow me to safely pull off the road.. I lost power steering, power braking, and controlling the vehicle and trailer while coasting to the sholder was difficult. Fortunately it was early in the morning and I was only traveling 35 mph on a straight road, and no other vehicles were on the road. If I was on an interstate traveling 55+ mph or on a curvy road it would have caused an accident or worse. I was very fortunate. This was the first time I experienced this problem and hadn't received prior warning messages or lights. The truck would not restart and the truck and trailer were towed to the dealership. The diagnosis was a failed "Fuel Pump Control Module." After waiting several weeks the replacement Fuel Pump Control Module did solved the problem. I kept the failed Fuel Pump Control Module and is available for inspection. Please investigate thoroughly! I was extremely fortunate the part failed when it did and I was able to walk away unharmed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619641October 14, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 10/14/2024, My vehicle got broken into and my gun, magazines, and gun case got stolen. The vehicle alarm system did not go off. This is a safety issue, in addition, it is a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619520October 13, 2024
AIR BAGS, ELECTRICAL SYSTEM, SEATS
I believe all the dealership did was dust/armor all my air bag compartment door. It still has a 2013 takata air bag installed which was deployed somehow causing a can of axe body spray to explode which caused the dash, seat, and wiring including the compartment to burn/melt totaling my truck. I could have been killed if I was sitting their.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11619527October 13, 2024
ELECTRICAL SYSTEM
The inner tailgate on my 21 Silverado is not functioning properly. The upper electronic button on the tailgate operates the inner tailgate and will release when opening the vehicle. It will continue to release by itself and can cause damage to the vehicle or to other vehicles while carrying a load.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619579October 13, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We went to an appointment and when we got back in the car, a message was on the screen. It said that the brake system has failed and we could only drive 43 mph maximum! The engine light was on and we could not accelerate beyond 43 mph. This is extremely dangerous when driving on a highway! We drove home on the interstate going 43 mph in a 70 mph zone! We had small children in the car and almost got into a few accidents due to other aggressive drivers. We then called local dealers who said that they were too busy to take our truck for weeks! They also said that our truck was not covered under warranty. So we took it to a local body shop. They fixed it for just above $500. It worked for a week and broke again, then they fixed it again for free. The brake failure 43 mph light came on for the 3rd time. We took it Garber and they fixed it after 2 weeks and charged us a fortune. Invoice attached. A few weeks later the same light came back on. Garber then took another 2 weeks to fix it! I’m writing here as I’ve seen other silverados recalled for the same issue but not my exact truck (year). It’s obviously faulty software and it should not be the customers responsibility to fix. Especially with a vehicle under 20k miles! There is absolutely no way that we will ever buy a GM again but the important part here is that other people are not put into a dangerous situation like we were. Besides dealing with this issue for well over a month - the important part is safety. I can’t understand how these trucks have the same problems but only certain VINs qualify for a recall. Please consider our truck as part of the overall recall for this issue. It’s unethical to pick and choose only certain VINs!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619462October 12, 2024
POWER TRAIN
Transmission failure. At 140,000 miles, metal flakes in the pan. This could cause an accident and I've done some research and found multiple people with this same issue between 2012 and 2016. Also, a transmission shouldn't be needing to change at this amount of miles. Also, I bought this vehicle used with this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619253October 11, 2024
ENGINE
Engine lifter turned sideways and destroyed the cam shaft. Due to 4 cylinder to 8 cylinder change
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619264October 11, 2024
POWER TRAIN
1.What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission system appears to have malfunctioned, specifically causing hard, sudden jerks when shifting and sluggish acceleration. While the issue is ongoing, the dealer has not confirmed any problem. The dealer has performed transmission flushes twice under 60k miles and recommended a third flush a few months back when I took it in for the jerking issues. The transmission is available for inspection upon request. 2.How was your safety or the safety of others put at risk? The hard, sudden jerks when shifting can feel as if the vehicle has been rear-ended, potentially causing a loss of control or distraction while driving, posing a risk to both the driver and others on the road. Sluggish acceleration could also impair the vehicle’s response in critical driving situations, such as merging or avoiding obstacles. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? No, the problem has not been reproduced or confirmed by the dealer. The dealer claims the behavior is considered “normal operation,” despite the symptoms being severe enough to concern the owner. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has only been inspected by the dealer, who did not find any issues with the transmission or other components. It has not been inspected by any other parties like the manufacturer, police, or insurance representatives. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no specific warning lamps or messages associated with the issue. The symptoms of hard jerks when shifting and sluggish acceleration appeared over time but have not been linked to any warning signals from the vehicle’s systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619267October 11, 2024
POWER TRAIN
8L90 Transmission failure at 60k Miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619281October 11, 2024
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC, STEERING
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the steering and brake systems warning lights were illuminated. The vehicle was taken to an independent mechanic, where the warning lights were cleared; however, the failure recurred. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado