Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11626642November 21, 2024
AIR BAGS
The contact owns a 2014 Chevrolet Silverado 1500. While the contact's son was driving 25 MPH, the air bag warning light illuminated, and the driver's and passenger's side air bags deployed unintendedly. The contact stated that when the passenger's side air bag cover detached, the air bag cover flew across the interior of the vehicle. In addition, the contact stated that after the air bags had deployed, the air bags warning lights turned off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled to be taken to the dealer to be diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626722November 21, 2024
POWER TRAIN
Transmission vibrates when it approaches 35 mph and 65 mph. The vibration feels like rumble strips and last for 3 seconds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626329November 20, 2024
SERVICE BRAKES
I keep on getting the Service Brake System warning, even when I am not pulling a trailer. When I am pulling a trailer the warning comes on and I lose all braking on the trailer and it usually blows the trailer brake fuse. This has been happening intermittently for the last two years and now is more frequent. Now I heard there is a recall on the same scenario but my VIN number is not included. Now what?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626367November 20, 2024
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds or at a complete stop, the vehicle jerked while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken to several dealers where the spark plugs, engine wiring, and other various parts were replaced; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 87,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626102November 19, 2024
STEERING
After parking my vehicle overnight, I started it up in the morning and it immediately said "Service Power Steering, Please Drive With Care" and also said "Service ESC". I could not steer the vehicle when these messages were displayed. I was able to get the vehicle to work normally by turning it off, waiting a few minutes and turning it back on. This is extremely dangerous if the vehicle decides to do this during a drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626105November 19, 2024
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started shaking and vibrating abnormally. Additionally, the rear wheels locked up and there was a burning rubber odor coming from the tires. The contact also stated that the transmission, traction control, and check engine warning lights were illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission solenoid was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted regarding the failure, but no assistance was offered. The failure mileage was 45,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626181November 19, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated while driving 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. No warnings lights were illuminated. The contact pulled over to the side of the roadway, turned off and restarted the vehicle; however, while attempting to shift into drive the vehicle hesitated and failed to respond as needed. The contact stated that the failure persisted. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626221November 19, 2024
POWER TRAIN
Transmission failed. Safety was put at risk for me and others, truck started jerking. The problem has been confirmed by a dealer and has been at a dealership since June 2024, it is now almost December 2024. They were waiting on a new transmission to come in due to these transmissions were put on back order. There were no warning lamps or messages on dash. The truck just started jerking while driving and it was very unsafe to drive. We had to have truck towed to dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626223November 19, 2024
POWER TRAIN
The truck is only three years old with 123,000 miles and the transmission needs to be replaced. I took the truck to Chevy and they said the transmission is bad and they need to replace it. GM and Chevy will NOT cover the cost to replace the transmission or help with any cost. This truck is fairly new and it's a lot that the transmission is already bad. Chevy quoted me $7,990 for new transmission with install.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626262November 19, 2024
ENGINE
Two broken exhaust manifold bolts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626272November 19, 2024
UNKNOWN OR OTHER
The 10 speed transmission suddenly downshifts when slowing down. It goes from like 8th to like 3rd suddenly and the rpm’s shoot way up. The wheels do not skid on pavement but will be an issue when the roads get slick here in West Virginia. This is a serious safety concern. This has happened many times since I purchased the truck. The dealer in the past has told me the transmission needs flushed. But now I’m seeing that there is a recall for new transmission software. I would like to have this update please before the roads get slick from snow and ice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625911November 18, 2024
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked and then jolted. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to a dealer, who was unable to duplicate the failure; however, the contact was informed that the power train control module was reset. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625940November 18, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
The back window is leaking water into the cab. Water enters the cab any time it rains or when washing the truck. This water is creating a damp environment by soaking into the back of the seat, the carpet, and the headliner, creating the potential for black mold. Immediately after purchasing the truck, the dealership had me bring it back in so they could fix it. Ever since the repair from the dealership, the window has continued to leak at the same rate that it did before the fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625980November 18, 2024
POWER TRAIN
There is an issue with the transmission. My vehicle had started shifting erratically and became very clunky. At highway speeds, my truck will shutter and shift up and down for no reason while remaining at a constant speed. I took it to a certified mechanic and I was told it is a matter of time before my transmission completely fails. I have an invoice confirming these claims. This is a very wide spread issue with these 8-speed transmissions. I was told by the mechanic that the 2020-2024 models of the EXACT SAME TRUCK are now receiving recalls on the exact same transmission yet the 2019s are being overlooked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626000November 18, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving approximately 20 MPH, the vehicle made an abnormal sound, started shuddering, and was pulling to the left and to the right. The contact stated that upon pulling to the side of the road, the parking brake, the ESC, the check engine warning light and other unknown warning lights were illuminated. The contact stated that upon turning off and restarting the vehicle, the failure recurred while driving. The contact stated that the failure progressively worsened while driving, and the vehicle had become undrivable. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contacted related the failure to NHTSA Campaign Number: 20V055000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626002November 18, 2024
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed or repaired. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626019November 18, 2024
POWER TRAIN
Sudden hard downshift from 10th gear to 5th great. Check engine light came on with message of reduced acceleration mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626036November 18, 2024
POWER TRAIN
Transmission continues to lock up while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625759November 17, 2024
SERVICE BRAKES
We were heading on vacation to Florida on the evening of [XXX].While driving [XXX] towards Athens, Alabama we heard a squealing noise from our engine that lasted a minute then it stopped. We got off at the closest exit and realized that we had “No Brakes “. I prayed for our safety. Our truck ran through two stoplights that were red at the time. I downshifted the vehicle and stood on the brakes (hard pedal) and jumped over two concrete curbs before it finally came to a stop. We had it towed to Champion Chevrolet dealership in Athens Alabama. They diagnosed the problem as a brake vacuum pump that locked up and broke the belt too leaving us with no brakes at all. Champion Chevrolet worked us in and replaced the vacuum pump and belt.And got us back on the road for our vacation. We had to pay for a tow truck $100. An overnight stay at a hotel $150. I’m concerned about the tires, rims, alignment and suspension being damaged by jumping over the concrete curbs. I’m requesting a free inspection at a local Chevrolet dealership to thoroughly inspect and repair any damaged parts and a realignment. I also am out of pocket $250 for the tow and hotel room. I feel I’m being fair to ask for reimbursement and repairs. The dealership didn’t charge me for the repairs of the vacuum pump and drive belt as it was covered by a special recall (N182202780). Please direct me for escalation of reimbursement ,complimentary inspection and repair of my 2017 Silverado suspension or damages involved in this incident. Thanks [XXX] [XXX] [XXX] [XXX] cell phone number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11625662November 16, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
while driving i smelled burning electrical somewhere in the cab. looking in the rearview mirror i saw smoke ciming from the corner of the sliding rear window. i pulled over and opened my rear door and heard a crack type noise. the smoke stopped and the drivers side rear window was shattered. upon researching the issue i found a recall was done in canada and not in the usa .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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