Chevrolet Silverado Complaints (2023)

458 consumer complaints on file.

#11611101August 27, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
On approximately 6 occasions over the past 12 months, either the right front turn lamp or left front turn lamp failed. Most recently this occurred on 8/27/24. When this happens, the entire front head lamp does not work. A warning on the dash shows as "Check Left/Right Front Turn Lamp" and the audible turn signal click is faster than normal. Turning the truck off for approximately 15 minutes fixes the issue until it returns again at random. Having functioning head lamps and turn signals is critical to safely operating a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608105August 12, 2024
POWER TRAIN
Truck started hesitating for no known reason. No check engine light, nothing. Shortly thereafter, truck stopped shifting after I pulled out into a very busy intersection. Would not move briefly. I quickly put it into park, then neutral, then drive again, and was able to limp out of the intersection, just missing oncoming vehicles. I was then able to barely limp to dealership. Check engine light finally came on just before I got there. They say defective transmission cooler seal and lines. I have no idea. Truck in shop for 5 weeks and no idea of when it will return. According to various Chevy/GMC forums, it's happening to others. Some have had entire transmission replaced in a car less than a year old. Not being able to exit an intersection is a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607753August 10, 2024
ENGINE
On June 16, 2024, my vehicle stalled on a 70 mph interstate. I was able to get to the side and attempt to restart. After ten minutes, the vehicle restarted and I received a message of "Low Battery". I drove it immediately to the dealership and advised service. The next day I called the dealership for a status update and was advised the engine seized. The vehicle had 3,212 miles on it at the time. The dealership ultimately received permission to replace the engine which took about three and a half weeks. The vehicle is simply not the same and has several issues since. One was a No Start and No Power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607174August 8, 2024
UNKNOWN OR OTHER
The way the hood on my truck was designed should be modified. If the sun hits my hood it about blinds me, the glare is very bright. One time I couldn't see the road for a minute or two. The sun visor does not help or solve the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607080August 7, 2024
POWER TRAIN
Allison transmission valve body failure, going on 2 months backorder due to high demand for this part several others are experiencing long delays. Perhaps a recall will gets things moving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605434July 30, 2024
ENGINE
at about 20k miles the valve body went out. When coming off the brake and pressing the gas the engine was jerking. The engine light came on and then started to downshift. The truck was towed to the dealer and they said a few days later it was the valve body. All the miles of the truck were highway miles and no towing was ever done on this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604066July 23, 2024
POWER TRAIN
Automatic Transmission Valve Body Failure. It is available for inspection. Safety issue: Lost high gears and low gears while towing a camper trailer, speed limited. Dealer confirmed problem and ordered parts. No advanced notice of the problem. Transmission experienced a hard shift and check engine light and warning message appeared. Dealer reports new part GM Part #24047995 is unavailable nationwide due to so many other customers with same problem. No timeframe given of when a part could be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603690July 22, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11602844July 17, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598752July 4, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592815June 6, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592694June 5, 2024
POWER TRAIN, UNKNOWN OR OTHER
When slowing down the vehicle and almost coming to complete stop the truck shutters when it shifts down. Also, if slowing down and almost coming to a stop and then accelerating the truck hesitates, and then shifts hard. The truck hesitating has caused a delay in clearing traffic while turning to exit the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592190June 3, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11591954June 1, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Vehicle was towing Horse Trailer. Gave an indication message to check trailer break wiring. I did so and all was working fine. I loaded my horses and pulled out onto the road. Traveling 10 mph the truck completely shut off, no brakes, No warning, I helplessly rolled to a stop. The truck then turned on electrically, but did not start the engine completely by itself. Two minutes later, the truck turned itself off electrically. The motor was never running. I had it towed to a dealership in which it took them five days to repair. The truck has 17,000 miles on it. If I would’ve been traveling on the expressway or going any faster, I could’ve killed people.. I personally have PTSD from ever driving this truck hooked to a trailer again. There should have been some kind of warning system. I should have never lost my brakes. I purchased this truck as a towing vehicle from my Horse Trailer And now I am terrified to use it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591414May 29, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
Took truck to dealer for oil change 05/28/2024. After service was completed truck was returned with Forward Collision Avoidance warning light activated. Spoke with service advisor who had no idea how to reset sensor. They cleaned windshield at camera location and still not reset. Took vehicle home and discovered cruise control was also disabled. Had to make another service appointment to have Forward Collision Avoidance and cruise control repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590119May 22, 2024
SERVICE BRAKES
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the ductwork above the brake pedal disabled the contact from rapidly depressing the brake pedal. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588515May 13, 2024
EXTERIOR LIGHTING
While driving approximately 20MPH and entering a left turn lane, I activated the left turn signals and discovered the driver side front turn signal was inoperative. A cluster message appeared indicating the left front turn signal was inoperative along with hearing the audible double speed "tick tock" indicating a bulb failure. When I arrived home, I also discovered the daytime running lamp (DRL) on the driver side, which shares the same portion of the lamp as the turn indicator, was also inoperative. On the next drive cycle the fault cleared itself. A non-functioning turn signal increases the risk of a vehicle crash. This is also a non-compliance with FMVSS 108, Lamps, reflective devices, and associated equipment. VOQ's 11584694, 11582809, 11577734, 11566682, 11561217, 11555917, 11548335, and 11528583 describe a similar failure and are happening early in the vehicle's life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587352May 7, 2024
ELECTRICAL SYSTEM
MY Vehicle (2023 Chevrolet Silverado) has been in the shop over 9 times due to issues with the radio. I bought Truck on June 2 and since then have had truck in several times due to a radio issue. Each time i have taken truck in i have been told it's a "Software Update" should be good now. Spoke with GM Customer care and their exact words were shut the radio off drive without it. The radio volume with go full blast while driving even when the radio is turned down low. When this happens, it scares you some wheel jerking. I could see someone getting hurt while this is happening, upon looking at a few different forums i am a part of this is a concern and affects a lot of drivers. The fact GM customer care simply states just shut the radio off is a real concern, We as consumers pay a lot of money for these vehicles this in my opinion is not the correct response. They don't have a fix for this yet is also what the woman from customer care had to say. this truck is over a year old. how is this possible? GM is aware of this issue but has done nothing but continue to put people's lives in danger. I don't think telling their buyers to turn off the radio and drive without it is what should be getting said.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586637May 2, 2024
UNKNOWN OR OTHER
No idea where the problem lies due to inconsistent trouble codes, the truck will randomly start jerking and sometimes kill itself after throttle won’t respond no matter the speed. Every time I’ve had somebody drive it, it does not act up for them. I’ve had several parts replaced with the same problem coming back 50+ miles later. When it gets ready to shut down it throws the check engine light, service esc, collision light, and traction light, then says speed reduced or speed will be reduced in 175 miles. I have video evidence of all of this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585031April 24, 2024
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio cuts out, no sound. Can't even use hands free calling because the sound doesn't work. Driver will try to get sound back while driving, taking eyes of the road to fiddle with radio. No recalls at the moment for this issue. Several blogs online that people are experiencing this issue. Has not been inspected as the issue is intermediate, cannot reproduce at a certain time. Could happen once a week or several days in a week, random. There were no warnings before the radio cuts out. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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