Chevrolet Silverado Complaints (2023)

458 consumer complaints on file.

#11764225September 14, 2026
ENGINE
My truck had done the oil update and pico test per gm’s requirements before I had bought it in October of 2025. 8 months later and about 15,000 miles, the engine seized and needed to be replaced. The new engine went in, in late July of this year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763584September 11, 2026
UNKNOWN OR OTHER
I recently discovered that Tasca Buick GMC Palm Harbor (located at [XXX]) submitted official paperwork stating they completed a safety recall. However, this work was never performed. My truck was never brought to this dealership, and I have never been to this facility on the date listed in their report Filing a completion record for a safety recall without performing the actual repair is a severe safety hazard and constitutes fraudulent reporting to a federal agency.Desired Resolution:I request that NHTSA investigate Tasca Buick GMC Palm Harbor for fraudulent warranty and recall record filings. I also request that the recall status for my vehicle be reset to "Incomplete" in the national database so I can take it to a trustworthy dealer to get the actual safety repair performed NHTSA Campaign 24V-060 / GM Recall N232426400 (Power-Unlatching Tailgate Switch Replacement) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763745September 11, 2026
POWER TRAIN
While operating at highway speeds this truck lost all engine power and would not start back up. Vehicle was towed to local dealer and determined to be a catosrophic failure of the crank shaft. Repairs are being made as covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762936September 8, 2026
ENGINE, POWER TRAIN
The engine in my 2023 Silverado ZR2 (6.2L L87 V8) failed. It is available for inspection at Rick Hendrick Chevrolet ([XXX]). On XXX at about 67,000 miles, and the days leading up to it, the truck repeatedly struggled to start due to metal on metal contact, almost leaving me and my family stranded multiple times. Driving the vehicle produced a loud rattling noise at 2200 to 2700 rpm, and felt unsafe to drive. Especially with my family. The problem was reproduced and confirmed to be an engine failure by the Rick Hendrick Chevy dealership a week after being dropped off with an appointment. I have been told the engine needs to be replaced under the special coverage program (N252494003). The L87 recall inspection and oil change was completed on XXX also by Rick Hendrick Chevy. There were not warning lights or other symptoms leading up to this engine failure. The symptoms of struggling to start and the ticking noise as 2200 to 2700 RPM started that weekend before I brought to dealership. They got progressively worse. Dealership has said I will receive a new engine under warranty but no timeline for completion. Additionally I have not been furnished with a service loaner or option for one. Leaving me with no vehicle to replace it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762363September 5, 2026
ENGINE, POWER TRAIN
Engine failed and was replaced at 38k. Transmission shudders, have been back to dealership multiple times for transmission shudder, have been told it was tires, torque converter, and valve body. When those items didn’t fix the issue, I was told it was the engine dfm and that it was normal and not a problem, AFTER they had already acknowledged the transmission issue by trying to fix it with a torque converter and valve body. Engine failed again at 54,604 miles while at high way speeds in rush hour like traffic in between [XXX] and [XXX], while pulling a camper. Truck oiled down the interstate and produced a blueish/milky looking cloud that caused drivers behind me to lock up their brakes because of bad vision, creating a hazard. I was told by gm that they wouldn’t tow the camper that I had to take care of that but they wouldn’t tow send a truck for my truck. Tow truck gets there and says my truck is too big and leaves. I called my own rollback to get my truck 3 1/2 hours later and they came and got it. Was stranded on the side of the interstate for 4 1/2 hours in 90 degree weather, to my knowledge the 2nd truck gm was supposed to send never showed up. Requested a buyback and was denied with no reason given. I have a lot of records if anyone wants them. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761803September 3, 2026
FUEL/PROPULSION SYSTEM, ENGINE
Catastrophic Engine failure - Chevy, Silverado 1500, Yr: 2023; Odometer: 33,183: On 8/16/2026 we were traveling down a busy highway towing our camper and the engine completely stopped, no propulsion, no warning lights, no check engine lights; complete failure; we had to coast to side of road. The only thing that indicated a problem is that we started hearing what sounded like marbles rattling, it wasn't loud but noticeable. We pulled over at gas station to check oil, even though we just had the oil changed for maintenance on 7/17/2026 (Odometer: 32,587). Everything checked out ok; however, the marble sound became louder; then within 5 minutes of leaving the gas station, we lost all engine propulsion; the engine completely shut down. Our safety was put at risk as we had no truck engine and were towing a camper on a busy highway; and had to try and coast to a safe location on side of road; miles away from home. We had to call a tow truck to come get us and unfortunately, they could not help us with our camper so then had to call our son to come with his truck to get our camper and us home safely. The tow company also had a difficult time getting the truck into neutral to tow. The truck was towed to our hometown Chevy Dealer. The dealer said that they were not going to diagnose the problem and instead are ordering a new 6.2 engine; same as the 6.2 that failed. We asked if this would fix the problem and they said there were no guarantees as it is the same engine with the same problem. Prior to this event, we received a recall in Sep 2025 and an engine inspection and oil change was performed on 9/12/2025 (Odometer: 25,751); we were told that our engine was ok. As of 9/3/2026; we have been without our vehicle for 17 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761725September 2, 2026
ELECTRICAL SYSTEM
The stereo screen face failed, with warning signs in foreign languages. An inspection was completed and it was confirmed that the module behind the screen attempted to update and burned out. When this system update failed it continued to run power resulting in a dead battery. luckily there was another vehicle around to jump start the vehicle but if someone is out of cell service or doesn't have a jump box serious issues can arise. There are many cases of this happening online with other GMC products. A dealership has confirmed the module burned out. A claim has been filled with GM customer service but no investigations have occurred. Nothing came up until after the battery died and the screen failed after the vehicle was jumped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761237September 1, 2026
POWER TRAIN
I had the 6.2 engine replaced at 38k miles. Now at 78k miles my new engine replacement is using 1.5qrt of oil within 4k miles. I am being told i have to watch the oil every 800 miles and report back to Chevrolet. I feel my investment is completely a loss of $60,000.00 + . I was told by the service tech that i will probaly have to have another engine replaced again.. My resale value is NO WHERE near worth anything and I am stuck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760259August 28, 2026
ENGINE
My Second motor blew up while towing my camper with my entire family in the vehicle, leaving us stranded 1 foot from interstate traffic for over an hour as we waited for a tow truck—this was GM's 3rd attempt to fix the problem. There were no warning signs. The motor had roughly 4 thousand miles on it. I have since gotten rid of this truck (and suffered financial loss) before it gets me or someone else killed. GM needs to fix this. o30,317 miles – Started using Heavier oil 6/18/2025 o36,732 miles – Recall “fix” 11/10/2025 o38,917 miles – 1st Engine Failed 1/9/2026 oTruck returned to me – 1-24-26 o43617 miles – 06/20/2026 Replacement motor blew up I can't remember the exact speed, but I was going with the flow of traffic, so I'm going to guess it was 70-75. The file CTCS654636 is the second motor failure. Starr RO 626023.pdf is the first engine failure. and i have also uploaded the two files of when i swapped oil and had the recall fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760058August 27, 2026
ENGINE
After the recall was done on my truck, it now makes a ticking noise that wasn't there before. When I bring this to the attention of the service department at the dealership where I purchased it, they say that noise is completely normal and sent me on my way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760125August 27, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Front. Camera keep freezing up and failed at 40000 miles its a defect and should be replaced free you have a bulletin outTSB23-NA-095
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759302August 25, 2026
POWER TRAIN
Description of the Problem: My 2023 Chevrolet Silverado 1500 has a recurring transmission issue involving hard shifting and shuddering during normal driving. The transmission frequently hesitates, clunks, or jolts when changing gears, especially at low to moderate speeds. These symptoms occur consistently and have worsened over time. Safety Concerns: The harsh gear engagement and shuddering make the vehicle difficult to control smoothly. It feels like something will break while I'm driving. The unpredictable shifting behavior feels unsafe in traffic, during merging, and when accelerating from a stop, or driving on the freeway. I am concerned this may be related to widespread transmission complaints reported by other 2023 Silverado owners, including valve body and TCM failures. Service History: I have not contacted my dealership regarding the issue. Why I’m Reporting: I believe this transmission behavior presents a potential safety defect. I am submitting this complaint so NHTSA can review it as part of ongoing monitoring of similar issues reported for this model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758516August 21, 2026
ENGINE
On [XXX], my 2023 Chevrolet Silverado 1500 ZR2 (VIN: [XXX]) underwent GM's safety recall service for the 6.2L L87 V8 engine (Recall N252494000 / Special Coverage N252494003). The vehicle passed dealer inspection and received the prescribed higher-viscosity oil and calibration remedy. On [XXX], at 25,287 miles—less than five months and a few thousand miles after the recall was performed—the engine suffered a catastrophic internal mechanical failure, resulting in a sudden and complete loss of propulsion while I was getting off of the freeway. I had to coast to a stop on the side of the road. I had it towed to Murcock Chevrolet. The vehicle was serviced at Murdock Chevrolet (Woods Cross, UT), where technicians confirmed the internal failure and completed a full engine long-block replacement under GM Special Coverage warranty (Invoice total: $10,852.26). GM's initial recall remedy failed to prevent catastrophic failure, posing a serious safety hazard due to unexpected propulsion loss while operating the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758635August 21, 2026
ENGINE
Total Engine failure Was traveling at approximately 45 miles an hour and locked up. Thankfully on a 2 lane road with minimal traffic, highway could have been a totally different story. Problem has been confirmed by dealer I am unaware of inspection besides by dealer. No warning lamps or other symptoms until right before failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758282August 20, 2026
ENGINE
6.2 liter vehicle engine failure while moving on interstate April 1, 2026 … (I responded to first recall notice and Hendrick Chevrolet of Naples, Fl. completed inspection and oil replacement in 2025) … engine replaced by Estero Bay Chevrolet June 2026 at 72,495 miles on odometer … engine failure (76,004 miles on odometer) while moving August 6, 2026 towed to Hendrick Chevrolet (Naples, Fl.) … Hendrick Chevrolet refused to repair noting engine replacement required … vehicle towed to Estero Bay Chevrolet (Estero, Florida) and engine replacement confirmed again … my complaint includes Estero Bay ordered replacement engine and confirms same 6.2 liter engine to be installed in my truck (3rd engine for truck) suggesting same engine subject of recall to be installed will fail again while underway/moving endangering me and family … first incident April 1, 2026 second incident August 6, 2026
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758375August 20, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
I am filing this complaint regarding my 2023 Chevrolet Silverado 2500HD, which has approximately 20,000 miles and has been babied since new. The truck is maintained meticulously and the undercarriage is washed weekly. The brake failures I have experienced are completely unacceptable for a truck with this mileage and maintenance history. Both the FRONT and REAR brake friction material has completely DELAMINATED from the brake components. This is not normal brake wear. The material has separated from the underlying metal, which I believe is a serious material/manufacturing-quality issue. The dealer is now reporting that the rear emergency/parking brake shoes are also defective and require replacement. These components are inside the rear rotor and are not visible during a normal inspection. I strongly dispute any suggestion that this is simply corrosion or abuse. This truck is babied, maintained properly, and the undercarriage is washed every week specifically to prevent buildup and corrosion. At only 20,000 miles, having the front brakes, rear brakes, AND parking-brake shoes fail is completely unacceptable. The brake failures are also part of a disturbing pattern of component failures on this truck. The A/C compressor failed, leaving me without reliable air conditioning and resulting in a SIX-WEEK wait for replacement during the middle of summer. Additionally, only FIVE DAYS after I purchased the truck brand new, it required replacement of the Engine Control Module. This is a 2023 truck with only 20,000 miles. I expect normal wear items to wear normally—not to physically delaminate and fail. I am requesting that NHTSA investigate whether there is a systemic safety or manufacturing defect involving the brake materials/components used on these trucks. A brake component physically separating from its backing material is a serious safety concern and should not be dismissed as routine maintenance. GM needs to be held accountable for the quality and safety of this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757187August 15, 2026
FUEL/PROPULSION SYSTEM
Main bearing failure at highway speed. Engine replaced by GM under warranty. Vehicle had the recall service done prior to the failure, the recall test and different oil was inadequate to predict or prevent this failure. Vehicle was serviced by the dealer for all oil changes on time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756980August 14, 2026
VISIBILITY/WIPER
I needed a replacement driver-side windshield wiper arm for my 2023 Chevrolet Silverado 1500 LTZ Z71 with factory rain-sensing wipers. GM's electronic parts catalog directed the Chevrolet dealer to part #23387855. The dealer physically compared the part to my original arm and confirmed it was the wrong shape and would not fit. The dealer opened a formal Catalog Omission/Error (COE) ticket with GM. I was then informed that GM redesigned the wiper arm on my truck. The correct redesigned arm has been ordered, but I was told there is no estimated availability date and that it is not currently available through GM dealerships or GM's parts distribution/warehouse system in North America. This is a safety concern because a damaged or failed wiper arm could leave an owner without proper windshield visibility during rain or severe weather. I am also concerned that the passenger-side arm may have the same catalog and availability problem, although this has not yet been confirmed. I am requesting that NHTSA investigate whether this issue affects both wiper arms and other 2023 and newer Silverado 1500 trucks with this wiper configuration nationwide.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755838August 10, 2026
FUEL/PROPULSION SYSTEM
Multiple times the truck has stopped running while driving. Once one the highway, once in an intersection, another time in a parking lot. It has not started when I have tried to turn it on. All the times I have called AAA. They have checked the battery and there is no battery issue. Twice AAA has come out, once the police have come and sat behind the truck to keep me safe. After about 10 minutes of the sitting with the truck off I can restart it and drive. Upon research, other Chevy trucks of similar age have a recall for a failed fuel pump module. This is the issue. If it is a known issue, and causing a dangerous situation it should be recalled on all trims of Chevy trucks. I will be getting this fixed, but don’t feel I should incur the $1,000 expense for a known defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755707August 9, 2026
ENGINE
Engine failed 6k miles after inspection and oil type changed to 0w40 from GM dealer Roger Dean Chevy Cape Coral FL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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