Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11638214January 24, 2025
UNKNOWN OR OTHER
Moter blew with 19,000 miles on a leased vehicle. Blew a rod out of the block and there was no warning light or notice at all. Almost got rear-ended. Took 3 months to replace moter. New motor knocks and ticks...... I also told them the 10 speed transmission slips between seventh and eighth gear they said there's nothing wrong truck still slips between seventh and eighth gear to this day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637871January 23, 2025
ENGINE
The car decided to stop working all of a sudden without warnings or check engine lights, the sound was very loud and jolty, thankfully I was near my house and I was able to park the car. It sounded like there was a hiccup in between its jolt, and the car will shake aggressively until i turned it off. I had the truck towed to my dealer, it took two weeks for them to get back to me and tell me that my engine had metal shreds inside and I needed a new engine. It’s been almost 2 months and I’m still waiting for the tracking number of the new engine. The GM customer support has been very cooperative in regards to this issue. But the time and risk this kind of damage imposes in the vehicle makes me think twice about the safety of the truck. I certainly wouldn’t want this type of failure to happen at 65mph in a highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637873January 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH in cold temperatures, the oil light illuminated. There was oil leaking from the vehicle. The contact stated that the vehicle slid sideways. The driver was able to pull over safely. The vehicle was towed to the local dealer, where it was diagnosed that the oil coolant line had fractured. The vehicle was not repaired. The manufacturer was contacted and filed a complaint. The manufacturer also confirmed that there was no warranty coverage for the failure. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637879January 23, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637922January 23, 2025
POWER TRAIN
Vehicle went into limp mode (max 3rd gear and about 45mph) while entering the interstate pulling a 30' 5th wheel camper. Luckily was in a construction zone so the speed limits was posted at 55 so no one took me out. Got off the next offramp and took vehicle to Chevy dealership and they said a Control Solenoid Valve Body in the transmission failed. All parts on nationwide backorder with no approximation of updated part. Looked into this online and it looks like it's been an issue for 4 years plus
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637926January 23, 2025
POWER TRAIN, ENGINE
Lifter failure at 8629 miles. All warning lights went on at time of incident, truck would barely drive home and I had it towed into the dealership where they replaced the entire bank of lifters. This is on my repair order- "Checked and found dead mis on cylinder 4 and ticking noise from engine//performed compression test and found no compression on cylinder 4//removed passenger side cylinder head and found lifter bad causing push rod to bend//replaced all lifters on right bank and 1 pushrod//changed oil and filter//filled coolant and test drove and found all ok. I called Chevy at time of incident (1/21/22) and opened case# 9-7252876703 stating I wanted both banks of lifters replaced because I pull a 30' camper with my family and didn't want the other side to fail while I'm pulling 7000+ pounds. They declined to replace the other bank stating that since the vehicle had more than 5000 miles it did not qualify for both sides to be replaced and it was for only vehicles after 11/21 and mine was built 2/21. I still would like to get the other bank of lifters replaced under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637941January 23, 2025
SERVICE BRAKES
Low speed brake failure sometimes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637946January 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when the vehicle was parked and was started, the vehicle was shaking abnormally. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driven to the dealer where it was diagnosed with camshaft failure. The contact was informed that the camshaft needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637948January 23, 2025
UNKNOWN OR OTHER
The vehicle spontaneously caught fire in the engine compartment. The vehicle was parked in a driveway and the fire caused by the vehicle spread to a building and it also caught fire. Hood Country Fire Marshall Opened Case#[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11637987January 23, 2025
ENGINE
Engine failure in December, 2024. Lifters, Cam Shaft and Cam Bearings. Working with my dealer now for an engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637999January 23, 2025
ENGINE
My 2022 Chevrolet 1500 Trail boss (L87 V8) with 65,135 was making a clicking noise. I proceeded to make a service appointment with my local Chevrolet dealership on 05/03/2024. As I showed up for my scheduled appointment, I was turned away by the dealership due to lack of staff. I was told by my service advisor that my truck should be fine to drive for a few days till my rescheduled appointment on [XXX]. On my way to the dealership for the newly rescheduled appointment, my truck engine shut off unexpectedly and without any visual indication of engine problems. I had to call a tow company to take my truck to the dealership. Per the dealership's review, I was told over the phone that my engine had "locked up" and I would have to replace the entire engine. I was a couple thousand miles outside of warranty... the dealership told me there was nothing they could do to assist me with the cost of the new engine. This morning on social media, I saw that NHTSA is doing an investigation of the horrible experience I went through. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638022January 23, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
At 28000 km my 2022 Chevrolet trailboss 1500 with the 6.2 started to burn oil. It was averaging 1 litre every 2000km. The dealership told me this was perfectly acceptable for consumption on this engine. From 28000 km to 45967km I had it in multiple times due to low engine oil warnings and loss of power. At 45967km I took it to another Chevrolet dealership and they inspected my truck and determined that it was caused by piston and rings. This was done under warranty. I got the call stating my truck will be ready they are just doing a test drive to confirm the issue is fixed. When I got to the dealership they informed me it was ticking and they had to investigate further. During the test drive it collapsed a lifter. After they took my engine apart for a second time this was fixed I got my truck back. Over the course of the next month sitting my truck gave me headaches and made me sick. I found out that exhaust was leaking into my cab through my vents due to a 4 head gas monitoring device. I notified the dealership and made an appt. At 47434km my truck collapsed another lifter while I was on the highway with my wife and children in the vehicle and it started to violently shake with vibrations while trying to maintain or accelerate, all the warning lights in my dash went off and I lost all safety systems. I booked it back into the dealership to have it repaired and asked to have the engine replaced as I have had nothing but problems with it and was not happy with this truck or its reliability. I reached out to Chevrolet Canada at this point and asked to have my engine replaced or my truck replaced because this truck has had nothing but problems (many more outside of the engine) and they apologized and said the best they could do was offer me a hat. I have all service records and all service has been complete at Chevrolet dealerships. Truck has no current engine problems but still has many other problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638098January 23, 2025
ENGINE, POWER TRAIN
I was driving down the highway at 65mph when the truck shifted into Neutral. Could not shift back into drive. Pulled over 3 lanes to shoulder and stopped, shifted to Park, turned off engine. Restarted and shifted into Drive. While driving to dealer truck seized up and stopped at a red light. Could not start or shift into neutral. Left stranded in traffic hoping not to get rear ended by 65mph traffic. No warning signs, dash light notifications or check engine lights were on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638106January 23, 2025
ENGINE
Lifter failure on number 2 cylinder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638112January 23, 2025
UNKNOWN OR OTHER
Originally Chevrolet offered a 2 phase approach for this recall. First phase was to install monitoring software in the ECU and TCU to monitor for early transmission control valve premature wear. Second phase was to actually replace the suspect valve. I've just received a second correspondence from Chevrolet for this recall, now only offering Phase 1, TCU and ECU monitoring software installation. So if the monitoring software detects premature valve failure, the vehicle will be limited to 5th gear. I don't think limiting a vehicle to 5 our of 10 gears is a safe solution. If I'm on the freeway, towing 10,000 lbs, and my vehicle is limited to 5th gear, I may have to travel a very long time at way below posted speed limits before I can get to a dealer for repair. As we all know, travelling on the freeway at lower than posted speed limits can be just as dangerous as travelling above posted speed limits. And in fact, here in Idaho, if you're travelling below posted speed limits you can be fined just as if you were exceeding speed limits. I feel Chevrolet's original solution is the best. Replace the suspect valve proactively instead of actually waiting for it to fail which can possibly cause an unsafe condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638127January 23, 2025
ENGINE
I was driving on the interstate and then all of a sudden my vehicle started shaking while driving and by the time I got home in less than 15 miles, the truck was producing huge clouds of smoke out of the exhaust. I took it to a dealership and it was determined the lifters were bad, less than 6 months after I paid off my vehicle and the extended warranty expired. In repairing the lifters it was determined there was a misfire in cylinder 6 which in conjunction with the lifter failure, it damaged rods and pistons to such an extent full engine replace was deemed necessary. I had every maintenance and inspection done on time since the purchase of the vehicle by a local Chevrolet dealership and there apparently was no warning or concern that my lifters were going to imminently fail and/or cause extensive engine damage. My truck was in the repair shop for nearly a 1 year while I waited for a new engine Chevrolet agreed to pay for half of an engine even though I was out of warranty by a few months, but I was under the mileage on the warranty by 30k miles. The truck was not heavily used. Most miles were highway interstate miles from long road trips, but the vehicle largely sat undriven most days of the week for a couple years leading up to the engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638131January 23, 2025
ENGINE
I bought this truck with 72,000 miles on it I put about 3,000 miles on it and the engine seized. I had my mechanic inspect it and he confirmed the motor is seized. There was absolutely no warning is just stopped running and left me on the side of the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638146January 23, 2025
ENGINE, FUEL/PROPULSION SYSTEM
At start up check engine light, service esc, service parking brake. Code reader shows code P0304 misfire cylinder number 4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638152January 23, 2025
ENGINE
Engine locked up while towing an empty trailer. Engine is available currently as it is waiting for a new one at dealership. Stranded others and power failure while towing. Engine has been inspected by dealership. There was no warning lights, the engine was stuck around 4000 rpm. =I gave it gas to release tension on transmission and engine locked up. Engine has no other codes or warnings since owning it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638159January 23, 2025
POWER TRAIN
Transmission Failure & Torque Converter Clutch Failure, Less than 90,000 miles on vehicle. This is a known issue with this year and model truck that GM is aware of. It has been inspected by the certified dealer and they are aware that this is a known issue. I don’t tow with my truck or do anything but drive it regularly. I was Quoted $8,900 with a $2,000 Core reimbursement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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