Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11640575February 4, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated when the vehicle was started, the defroster was activated; however, the defroster failed to function as intended. The contact became aware that there was smoke inside the vehicle before hearing a loud sound and the rear glass then fractured. In addition, the contact's minor grandson was seated in the rear seat of the vehicle. The vehicle was taken to the dealer; however, the cause of the failure was not determined. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was informed of an unknown recall however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640576February 4, 2025
ENGINE, POWER TRAIN
2021 Silverado LT Trail Boss 6.2 (production date: 01/2021) was taken to the GM/Chevy dealer (Ed Morse Chevrolet) on 01/29/2024. It was confirmed by the GM mechanic that the engine had failed (75k miles) due to a shattered camshaft and metal in the engine and a complete engine replacement is needed. Had prior complaint at around 6k miles for engine noise along with hard shifts and a check engine light that had appeared then went away on its own (documented). I was told by a GM certified dealership, it was normal in the new trucks and no action was taken. Unsatisfied, I made another appointment for a second opinion and only regular maintenance service was suggested and performed several days after, at a GM certified dealership. All oil changes have been performed in a timely manner. No forewarning prior to engine failure to include check engine light or any system messages, although trucks performance from the initial complaint did not subside. To my knowledge, this vehicles engine is weighing heavy on consumers safety with engine failure and is a well documented issue, leaving many stranded. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640610February 4, 2025
ELECTRICAL SYSTEM
My DIC showed a message of Shift to Park. This has prevented me from turning my truck off. I have been stranded on a couple of occasions until finally I was able to push the Stop/Start button to turn my truck off. Also has prevented me from locking my truck at times. The fact that I can't turn my truck is a real safety problem and also creates the possibility of it rolling down hill. Being stranded is the worst part and if I can't turn my truck off at some point the battery is going to go dead. There are several bulletins out on at least 5-6 GM cars with this problem - #19-NA-206 and 04-00-89-053 from engineering. I finally to feel safe I had to go to my local Chevy store and get it fixed costing me 563.24 plus tax. I need to be reimbursed for this as GM has been aware of this problem since 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640764February 4, 2025
STRUCTURE:BODY
2013 Silverado has sustained extensive corrosion damage to frame making vehicle unusable. Obviously, extremely widespread problem that GM has acknowledged was caused by improperly treated frames in a technical service bulletin but no recall has been forced upon them like was done to Toyota years ago for the exact same malfeasance. The truck was always cared for. Severe safety hazard being caused by GM’s poor choices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640309February 3, 2025
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 80 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640314February 3, 2025
STEERING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the vehicle lost power steering functionality. The contact was unaware of a warning light being illuminated. The contact stated that the failure persisted upon turning off and restarting the vehicle. The contact stated that the power steering functionality returned after resuming driving. The contact stated that the failure recurred intermittently, and the failure occurred mostly while driving in 4WD Mode. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure via email, but no assistance was provided. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640315February 3, 2025
POWER TRAIN
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640344February 3, 2025
FUEL SYSTEM, DIESEL
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the oil was lowering several quarts at a fast rate, and the oil was burning at a fast rate. After lowering down 3 quarts of oil by 3 weeks. At the same time, driving at approximately 25 - 30 MPH when they noticed black smoke coming from underneath the front passenger side of the hood between the window and windshield. The contact pulled to the side of the road where the fire was extinguished with a fire extinguisher. The fire department was not called. A police report was not filed. There were no injuries and no medical attention was needed. The vehicle was towed to their home. The dealer was contacted however they confirmed they were unable to inspect the vehicle for another 5 weeks. The contact had ordered and replaced the intake and the fuel return lines. The manufacturer was made aware of the failure opened a case for the failure and offered a buyback option however the contact decided not to take the offer. The failure mileage was 32,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11640471February 3, 2025
POWER TRAIN
The valve body failed on my transmission. My safety was impacted because as I was towing my 40 foot camper and my vehicle went into limp mode on the freeway at 70 miles an hour and I could only go 45 with four children in the vehicle. Yes the problem has been confirmed by a local dealership. There was a check engine light present, but eventually it went away and the truck returned to normal. This has happened one time before as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640473February 3, 2025
POWER TRAIN
Not sure if it is a torque converter or the transmission there are no codes reading on the computer but multiple times when driving, I will lose all power in Drive and it will take a few minutes to catch up before it goes back in the drive and accelerates
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640476February 3, 2025
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2020 Chevrolet Silverado. The contact stated that while attempting to remote start the vehicle, the vehicle failed to start. The contact was able to manually start the vehicle however, the message "Service Emissions System - Speed Limited to 65 MPH" was displayed. The contact stated while driving approximately 25 MPH, the "Check Engine” and “Speed Limit 65 MPH" messages were displayed. The contact heard an abnormal sound like air coming from the rear of the vehicle. The contact stated there was thick black smoke coming from the exhaust pipe. The contact returned to the residence. The contact had not taken the vehicle to the dealer or independent mechanic. The vehicle was not diagnosed. The contact had used a handheld scanner and became aware that the Reductant Heater circuits 1, 2, and 3 had short-circuited. The contact checked and observed that the wiring harness located under the vehicle near the fuel tank and the Diesel Exhaust Fluid (DEF) tank had melted. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: N202300791 - Service Update Diesel Exhaust Fluid System (Fuel System, Diesel). The manufacturer was informed of the failure. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640477February 3, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640503February 3, 2025
ENGINE, POWER TRAIN
On 12.27.24, the vehicle lost motive power while traveling through a busy and dangerous intersection and coasted to a stop. It was towed to a GM Dealership where it was determined that the engine had seized as it wouldn't crank. The serpentine belt was also noted to be atypically damaged as if it wasn't riding evenly / correctly on the pulleys. The vehicle may be available for inspection but as of this date, repairs have been authorized... so availability may change. The dealer will likely retain the failed engine. The sudden loss of motive power is always potentially dangerous. In my situation, I could have been unable to move out of a busy intersection and been subject to cross-traffic collision. The problem has been confirmed by the dealer but has not been further inspected by anyone other than the dealer. No warning indicators occurred that led me to believe their was an impending issue with the powertrain / engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640520February 3, 2025
POWER TRAIN
The valve body in my transmission went out in Colorado where my truck is currently at a dealership under warranty. They are putting my job at risk due to the fact that I bought that truck specifically for work since I travel all over the country for work. I told them that I need the part expedited because I need to leave Colorado and go to Texas for work on the 28th and still no help at all. All I’m asking for is for the part or a new transmission to be sent and installed before the month ends. Because if it doesn’t I’ll get fired if I don’t make it to Texas. And I’ll state this I will pay out of my own pocket even though the truck has warranty if it means the part can get expedited.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640523February 3, 2025
ENGINE
noticed my engine sounded different, its a 2022 and i owned it for 1.5 years, i was taking it to the dealer for a oil change anyways, when i was there i asked them to through ears on it, they called me a hour later trying to explain it was due to the cold air (15-20 degrees) and the 6.2l uses 93 gas. i asked them why it didnt sound like that last winter and then the senior take wanted to keep it for a few days to go over it more, 5 days later i stop in there because im not getting a answer to be told i need a new motor because my bearing are shot at only 16k miles. the chevy dealer also gave me the option to trade it in to try to "help" but then wanted to offer me 10K less then what i paid for it. i told them to just do the repair, however im told the wait in best case scenario is 6 months but can take as long as 12 months..... im pretty disgruntled about this entire situation. my trucks a 2022 silverado LT trail boss,and they supplied not even a equal truck. i was given a 2024 silverado custom which has alot less features. meanwhile im stuck paying my auto loan for my truck that i cant drive, so its sitting in the back of a chevy dealers parking lot losing value.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640528February 3, 2025
POWER TRAIN
Driving on interstate 85 on cruise control when I herd the motor RPM start to climb so I tapped the break and that’s when the truck shut itself off and put itself in neutral causing me to have to coast over to shoulder of the road. Message on the dash said push start button to start again. There were no check engine lights, no overheating temperature lights. No codes at all. The truck is a 2024 with 62,000 miles and all oil changes on time. Upon checking online , this has happened to other vehicle owners as well. Apparently the Chevy Silverado with the 6.2 liter engine has problems with push rods and bearings. Some have replaced multiple engines. Chevy wants me to pay for new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640534February 3, 2025
ELECTRICAL SYSTEM
the digital speedometer disappears randomly as do other visual features of the driver information area the trucks auto lock feature randomly docent lock the truck or unlocks the truck when unattended
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640257February 3, 2025
UNKNOWN OR OTHER, SERVICE BRAKES, VEHICLE SPEED CONTROL
I was driving to work from Livingston to Bozeman and the roads were bad so I was only going about 60 maybe 65 which was reasonable for the conditions this day, and out of nowhere my truck locked up and I slid it directly into the center median.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640266February 3, 2025
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PIPES, HOSES, AND FITTINGS
The oil cooler line on this vehicle is faulty- they Crimp that crimps the hose to the metal parts breaks off. This is common in this vehicle (after it happened to me, I started to read on this and thousands of customers have had this issue). My oil exited my vehicle and upon replacing the part on my own (after towing, parts and labor cost), the engine would not crank. Come to find out that the engine seized up (locked). GMC/CHEVROLET is not taking any responsibility for this. There is a customer satisfaction program for this as it is a known issue as stated, specially in the colder parts but apparently my VIN did not get affected by this. This needs to be looked at as it very costly for a customer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640153February 2, 2025
POWER TRAIN
While driving to work on interstate I22 in New Albany Mississippi I suddenly noticed serging and my RPM gauge fluctuating , I immediately knew it was torque converter failure at 134,000 mostly highway miles,which is a very low amount for a truck that I really don't work or pull trailers, I can accept transmission failure around 250,000 miles but not 134,000 , upon research I discovered GM had a lot of issues with it's light duty truck transmission from this generation of truck due to substandard torque converter material.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado