Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11654061April 11, 2025
ENGINE
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 60 MPH, there was an abnormal sound coming from the engine compartment, and the oil pressure gauge dropped. The vehicle was steered to the side of the road, where it stalled. The vehicle was not able to restart. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,794.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653810April 10, 2025
POWER TRAIN
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while pulling into the driveway at approximately 5 MPH, the vehicle started shaking abnormally. The following day, while attempting to reverse out of the driveway, the transmission failed to shift into reverse. The vehicle was towed to the dealer, who diagnosed the vehicle with valve body failure. The vehicle was scheduled to have the valve body replaced. The manufacturer was informed of the failure. The failure mileage was approximately 24,000. feb 3
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653833April 10, 2025
LANE DEPARTURE: BLIND SPOT DETECTION
The blind spot warning has been a non stop issue with my truck. It frequently stops working and when it stops working the only indication is a short maybe 3 second message in the driver information center that goes away without the driver having to acknowledge it so it very easy to miss. Sometimes you see this when starting up the truck other times it might be working and then just stop working as you are driving down the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653868April 10, 2025
ENGINE
The first incident the truck had 11,000 miles on it. Engine had to be replaced and took almost 3 months. The truck completely cut off driving down the interstate. It just happened again truck has 86,000 miles on it and it happened again. Truck lost all power and completely shut off going down the road at night, on the side of a high rise bridge. Now they have no idea when it can be replaced because it’s a nationwide problem with the 6.2 liter engine. Both times my family has been in this truck and it completely loses power. GM needs to be held responsible and fix this issue. I’m on motor number 2 truck has 80,000 miles on it. Truck was repaired the first time at Walt Massey GMC Chevrolet in Lucedale, MS. The truck is sitting at the same dealership right now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653917April 10, 2025
ENGINE, POWER TRAIN
At approximately 68K miles, the torque converter failed. Luckily it started going out and we could feel it. It would surge/shudder while driving on the road. We had to have the torque converter replaced at $5k. A dealer replaced the parts. At approximately 90K miles, the lifters started making a loud pinging noise. It turns out the lifters had issues which lead to them being replaced along with the camshaft. It could have failed on the road and left us stranded. The sound of the lifters alerted us. A local shop fixed the issue at a cost of $9K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653956April 10, 2025
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that upon reaching his destination and shifting the vehicle into park, the vehicle failed to recognize that the gear shift lever had been moved to park (P). The contact stated that the "Please Shift to Park" message was displayed and the doors were unable to be locked. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653971April 10, 2025
ELECTRICAL SYSTEM
The 2024 silverado with 13.4 infotainment system is unpredictable and often looses paring with iphone during driving. This is a major distraction because then to reestablish pairing for directions from apple maps or google maps chevy tells me you need to stop your vehicle. Put it in park. Re-establish pairing, te-enter destination and have it car play. This is 10x more distracting that someone using their phone non hands free. Furthermore gor music it often defaults to sirrus radio and to get itvto am or fm tequires you to step through many buttons on the steering wheel or touch an extremely small button like 3/16” in diameter to change to either am or fm. Again, a huge distraction. My 2016 chevy cruz and 2017 silverado worked flawlessly with out distraction. I talk to many others who have simply given up on using it because its too dangerous to take your eyes off the road to change settings. Im a retires EE and software developer and this is terrible and NTHB should look into it and test drive one for a couple hundred miles. Been buying Chevys since my first car in 1976 and never been disappointed with any till now. GM customer Service on several occasions and local dealer has been no help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653976April 10, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle has been at dealership multiple times for the same issues and the cant figure it out. Constantly p303 codes. On highway doing 65-70 and truck starts to shutter and drop speed swerving down to about 40mph on highway in traffic. Have to pull to shoulder and restart Vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653980April 10, 2025
POWER TRAIN
VALVE BODY FAILURE. TRUCK IS 6 MONTHS OLD. JUST HIT 37000 MILES. ENGINE BRAKE DISENGAGED, CHECK ENGINE LIGHT, TRAILERING OPTION DISABLED, AND WOULD NOT SHIFT OUT OF 1ST GEAR. TOWED TO DEALERSHIP TO BE TOLD VALVE BODY FAILED. REPLACEMENT PART HAS BEEN ORDERED AND NO ETA ON AVAILABILITY. GM MIGHT NEED TO BUY MY TRUCK BACK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653987April 10, 2025
SERVICE BRAKES
While towing our 25ft travel trailer, I began getting warning from the trailer brake controller which repeatedly disconnected and, thankfully reconnected them after a brief interval. Luckily, the times when I had no trailer brakes did not require rapid stops. That said, towing a 7000 # trailer thru the mountains in a driving rain storm with no brakes randomly caused a bit of concern. After researching this I find this is a known defect and has TSB’s and voluntary recalls in place. (TSB 23-NA-149 and N232414840 respectively) However I was never notified by GM as my VIN was not included in the above. We could have been seriously injured or worse. This tsb is almost 2 years old. Why were we not informed/included? Our issue is identical to the tsb.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654001April 10, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, STRUCTURE:BODY
There is apparently a known issue on the WT "Work Truck" trim of the Silverado EV trucks where the factory wiring harness was assembled incorrectly. This prevents the truck from knowing when the rear doors are open vs closed. If only one (or even both) rear doors are open, all the doors may automatically lock (depending on auto-locking settings), potentially locking the driver out of the vehicle. As a first responder I immediately recognize this as a significant child safety issue: if a parent were to get out to check on their child in the back seat, finish what they were doing, then close the doors to get back in the front, they could find themselves locked out with their child locked inside. Because this would also mean the truck would be shut down, the climate controls would be turned off when this happens, and could easily result in heat injury or death of a child. This door issue also causes a safety issue as the dome lights do not come on when the rear doors are opened, and a door could potentially be partially or even wide open without the truck alerting the driver. The dash clearly shows and identifies the front driver and front passenger door open indicators, but does not show either of the rear doors. I have not taken my truck into the dealer for correction of this issue yet, but I have confirmed this is an issue with multiple other Silverado EV drivers who have the WT trim (both 3WT and 4WT packages). While I will be working with GM to address the issue on my vehicle, I feel the potential risks of this issue are significant enough that the NHTSA should intervene for all affected vehicles. To save a little time, here is a forum post on the matter. Post #16 has a service description from a Chevrolet tech about this issue on another truck: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653793April 9, 2025
ENGINE
While driving my 2023 Chevrolet Silverado ZR2 with the 6.2L engine (approx. 22,000 miles) on a busy interstate in another state, the vehicle suddenly lost power and shifted into neutral without warning. I was towing a 5,000-pound camper and had my wife and three children in the truck. We were traveling on a slight incline when the truck unexpectedly disengaged. There were no warning lights, no messages, and no sounds indicating engine failure—just a sudden loss of drive. All displays remained illuminated, but I had no power to the wheels. By the grace of God, I was able to maneuver to the median before the truck and camper came to a complete stop. It was a terrifying and dangerous situation that could have resulted in a major accident given the speed of traffic, the weight of the trailer, and the total lack of warning. The truck was towed to a Chevrolet dealer across the state line. After running diagnostics, I was told the engine had failed and would need to be replaced under warranty. However, I have yet to receive a clear explanation of what exactly failed internally. I was informed that a replacement engine is back-ordered by several months, leaving me without a vehicle and unsure when it will be repaired. The incident has not yet been investigated by the manufacturer, insurance, or law enforcement. This experience was frightening not just because of the mechanical failure, but because it happened with zero indication. I hope others don’t have to go through something like this. I understand thousands of these trucks may never see a failure like this—but for us, it happened suddenly, with our entire family on board, and it nearly ended in disaster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653573April 9, 2025
ELECTRICAL SYSTEM
On 5 separate occasions during the last week my truck steering wheel became difficult to steer while executing a slow turn and then I lost all power almost causing me to crash. After my vehicle stopped I was able to restart it. I took my vehicle to a repair shop where they were unable to find any codes indicating a problem and suggested taking it to a dealer. I was able to find many people posting similar issues online and a service bulletin PIT5405C from January 2017. 2015 to 2017 Silverados were impacted according to this bulletin. When I contacted the Chevrolet Service department they could not find a recall for my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653629April 9, 2025
ENGINE, POWER TRAIN
I had a engine failure in my 2024 Chevy Silverrado Trail Boss1500. I had just exited off the highway and came to a complete stop at the stoplight. When the light turned green, I hit the gas pedal and I did not move. I looked down at my gear shifter and noticed the truck was in park (I did not shift the truck into park). I tried to put the truck into drive and realized the engine was not running. I tried starting the truck and it would not start. The truck would crank, but would not start up. I tried this several times with no luck getting truck started. I even tried to put the truck in neutral to get the truck out of the middle of the road and could not get it neutral to move it. I called chevy roadside to tow it to the dealer. The dealership called me on tuesday and said the engine had blown because of a bearing failure and engine needs replaced. Also, they have not let me know approx time I will get my truck back. They claim there's a shortages of engines on the 6.2 liter engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653693April 9, 2025
ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was stationary, the vehicle failed to respond. There were no warning lights illuminated. The contact stated that while at a gas station, the vehicle was turned off and then failed to restart. The contact towed the vehicle to two different independent mechanics and was informed that the rod bearings had seized, and the engine had jumped timing. The vehicle was towed to a dealer but was not yet repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653714April 9, 2025
ENGINE
Engine seized up while traveling on interstate at about 75 mph. No warnings. No lights. Just no power and a message on the dash instructing me to restart the engine. This was at the tail end of a 6.5 hour road trip. I was able to put it in neutral and coast to safety. Luckily it was not in a high traffic area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653719April 9, 2025
ENGINE
Engine seized up while traveling on the interstate at about 80 mph in traffic and rainy weather. Vehicle was able to coast to the side of the roadway. No warnings or lights. Gauges were normal. It just shut off out of nowhere. Vehicle never got past 20% warning for oil changes and proper oil was always used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653423April 8, 2025
ENGINE
I purchased this vehicle brand new is 2021 with the 6.2 liter engine. I have had all the regular maintenance performed as scheduled with 90% being done at a Chevrolet dealership. My truck has around 90,000 miles on it and now the engine is out. It started with showing low oil at 50% oil life left. When I took it to have it checked, it was 3 quarts low on oil. I did another oil change and was told I had to start an oil consumption test in order for them to review the issue. I had it checked every 1000 miles. The first and second check was fine. The third check was one quart low. They took it in and found that the spark plugs were oil fowled. Upon further investigation, they found that the cylinder walls were scored and had oil bypass in the cylinders. I have done everything right with this truck. Took care of it in all the ways I was supposed to. There is no reason what so ever for the engine to have gone out at 90,000 miles. There has to be more to this. I have looked it up and other people are having the same issue with the same engine. Why is nothing being done about this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653452April 8, 2025
ENGINE, POWER TRAIN, SUSPENSION
I purchased a used 2018 Chevrolet Silverado High Country (VIN: [XXX] ) on [XXX], with 24,375 miles. On the day of pickup, the truck felt like it was driving over rumble strips. Dimmitt Chevrolet flushed the transmission and used the updated Mobil 1 HP LV fluid. This worked temporarily, but the shudder returned. CarMax then sent the truck to Burke’s Transmission in Sarasota, where they replaced the torque converter. However, the shop declined to rebuild the transmission, citing its complexity. I later brought the truck to Cox Chevrolet in Bradenton. Despite clearly describing the shudder, harsh shifting, and driveline clunk, they told me the behavior was “normal” and refused to investigate further, stating, “We’ll look into it once the unit fails completely.” The symptoms have worsened. Harsh 1–2, 2–3, and 3–4 shifts are back. Shifting into Drive causes a loud clunk and forward lurch. Cold starts cause bucking and sudden stopping. I’ve replaced the tires, Bilstein 5100 rear shocks, and front suspension parts, but the problem persists. I signed on to a class action lawsuit against GM over the 8L90 transmission, but my claim was denied. This issue is well-documented and matches reports from many other owners. It affects drivability, safety, and long-term reliability. GM and its dealers have failed to properly address this known transmission defect. I urge NHTSA to investigate further. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653473April 8, 2025
ENGINE
While traveling in a funeral possession noticed an engine stall with a blast of smoke coming from rear exhaust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado