Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11661454May 16, 2025
UNKNOWN OR OTHER
I was driving down the road and my oil lines from my engine to my oil cooler exploded and oil went everywhere. I turned off the truck immediately. I started looking around and there is a Bulletin (N192220080) addressing this issue with my make model and year vehicle but my VIN was not included. I called GM and they said since this was issued by NHTSA they have to be the ones to update the bulletin or issue a new one if this is happening on more vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661512May 16, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, there was a popping sound coming from the engine compartment, and the vehicle decelerated unintendedly and started driving rough. The vehicle was driven to the local mechanic who diagnosed an engine cylinder misfire. The mechanic replaced the fuel injector and engine lifter, and the vehicle was repaired. The contact stated that recently while driving, the same popping sound reoccurred, and the vehicle started to lose motive power. The vehicle was towed to the local mechanic who determined that the engine had failed. The exact cause of the engine failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 42,239.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661530May 16, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2007 Chevrolet Silverado 1500. The contact stated that while attempting to trade the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 91,000 and at the time of registration, it was discovered that the mileage was 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661555May 16, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal tapping sound coming from the engine compartment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661585May 16, 2025
SERVICE BRAKES, POWER TRAIN
Sometimes when traveling higher speeds (55-70)and braking going downhill, a hard brake will come out of nowhere. Not enough lock up the brakes or anything but enough to scare the crap out of you!!! If it would happen to a elderly person or a less experienced driver, they could probably lose control or wrack. With the power train...sometimes when accelerating(from a stop or low speed)it seems as though it gets stuck in gear or skips a gear. You won't have any power then bam... almost cerps the back tires
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661128May 15, 2025
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
I am reporting an issue with a 2020 Chevrolet Silverado 1500 equipped with the 3.0L Duramax diesel engine. The vehicle experienced a failure of the NOx Sensor Position 2, which significantly impacted performance and emissions compliance. GM previously issued Emission Recall N212351211 (March 7, 2023) for other diesel Silverado models regarding improper ECM detection of NOx sensor faults. The issue in my vehicle appears functionally identical, yet this engine and model were not included in that recall. The sensor was replaced and reprogrammed at a Chevrolet dealership at the owner's expense. After contacting Chevrolet, a customer retention check was provided, covering roughly half of the total cost. While appreciated, the remaining cost burden remains significant. If this model is eventually included in the recall, it may allow for full reimbursement and support for other affected owners. Online forums show that many 3.0L Duramax owners are experiencing similar failures, suggesting this may be a widespread and systemic defect. Due to the strong similarities with the recalled condition in other models, I respectfully request that NHTSA investigate whether this recall should be expanded to cover additional affected vehicles. This issue presents both reliability and emissions compliance concerns. In addition, the vehicle developed a separate mechanical/electrical problem shortly after the NOx sensor failure. Because it involves different systems, I will file a separate complaint regarding that issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661130May 15, 2025
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle failed to respond. There was no warning light illuminated. The contact was able to pull over to the side of the road and the vehicle was towed to the residence. The vehicle was then towed to the dealer, where it remained for two months, but was not diagnosed or repaired. The vehicle was then towed to John Elway Chevrolet (5200 S Broadway, Englewood, CO 80113), to be repaired under NHTSA Campaign Number: 24V797000(Power Train); however, after three months, the dealer informed the contact that the recall repair would not be honored because the emission system had been removed from the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to Patterson Custom Diesel, where the vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661140May 15, 2025
UNKNOWN OR OTHER
My onstar module stopped working on my 23 chevy silverado. I am planning a vacation and with out onstar I risk being stranded without this service. My WiFi does not work I can not see the speed limit I am unable to contact onstar for help if needed whether that be for directions, or help if I have and emergency. I can not use the handsfree google assistant I took it to my dealer and when I took it I was 400 miles past the warranty. I was not aware of the issue until I tried the handsfree google assistant and if did not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661142May 15, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I’m reporting a safety concern involving a 2020 Chevrolet Silverado 1500 with the 3.0L Duramax diesel engine. The vehicle went into limp mode and died on the side of the road. AAA installed a new battery, which temporarily restored operation, though the “Service Charging System” warning remained. I drove it home, let it sit for several days, and then took it to a Chevrolet dealership. Although the warning light had cleared, I brought it in out of caution. The first dealer diagnosed a failed alternator and recommended replacement at a cost of $2,158.75. I was also told the vehicle was not included in any active recalls related to this issue. Believing the price was high and wanting a second opinion, I went to another Chevrolet dealer. They ran the same diagnostic and found no issue with the alternator or generator, charging only a diagnostic fee. They also said if the alternator had needed replacement, the cost would have been around $1,300. I mentioned to both dealers that I had seen similar alternator/charging system failures recalled on other 2020 Silverado models. Online forums and customer complaints suggest that many Silverado 1500 trucks with the 3.0L Duramax are experiencing similar problems, indicating a potentially broader issue. Given the inconsistency in diagnostics, the significant cost discrepancy, and the number of similar consumer reports, I believe this issue may be more widespread than current recalls reflect. I respectfully request that NHTSA investigate whether the existing recall should be expanded or if a new recall should be issued for 2020 Silverado 1500 models equipped with the 3.0L Duramax. This issue occurred shortly after a separate failure related to the NOx sensor, which I am submitting under a separate complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661146May 15, 2025
POWER TRAIN
Pulled into parking lot and went into a store. Upon leaving I noticed the vehicle would not back up when placed into reverse gear. The engine would rev but, no movement. I pushed the vehicle backwards and then restarted it. The vehicle would move forward. I stopped and attempted to try the reverse gear a few more times with no luck. As I started driving on the main roadway toward the GM dealership, the vehicle upshifted once and then displayed a warning along with e check engine light. Once at the dealership, they scanned the vehicle and confirmed a transmission issue. The vehicle never showed any symptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661241May 15, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while his wife was driving 35 MPH, the vehicle was making abnormal sounds. The driver drove the vehicle back to the residence. While driving at undisclosed speeds, there was an abnormal ticking and knocking sound coming from the vehicle. The contact stated that the sound went away and came back. While driving at an undisclosed speed, the vehicle lost motive power and stalled. The contact stated that the engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The dealer informed the contact missed an oil change and was negligent in servicing the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661314May 15, 2025
UNKNOWN OR OTHER
Air conditioning stopped cooling, research found AC condenser cracked allowing Freon to leak out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661328May 15, 2025
AIR BAGS, SEAT BELTS, VISIBILITY/WIPER
The passenger airbag randomly just blew up and destroyed my windshield are vision was impaired couldn’t see couldn’t hear cuz our ears where ringing and toxic chemicals and particles where flying around in the car from it blowing up. We had a 3 year old in the truck and my bestfriend. Are safety was definitely put at risk we where on the freeway and like I said we couldn’t see anything and windshield was completely shattered and none of us could hear a thing something terrible could have definitely went wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661357May 15, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
8 speed transmission failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660967May 14, 2025
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 40 MPH, the vehicle started shaking abnormally, and the vehicle lost motive power. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the residence. The vehicle was then towed to a dealer where it was diagnosed with engine failure. The contact was informed that some undisclosed parts needed to be replaced. The vehicle was repaired but the contact stated that the vehicle was still shaking slightly. The manufacturer was notified of the failure. The failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660980May 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the engine seized. The check engine warning light was illuminated before the failure. The contact was able to coast to the side of the road. The contact stated that the vehicle was towed to Midas, where it was diagnosed and determined that the fuel pump control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660988May 14, 2025
POWER TRAIN, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
So the electrical would be when I shut my truck off in park I cannot turn my key completely back to release the key so therefore I’m killing my battery leaving the power on as far as the tires they’re rated for 50 or 55,000 miles I have 37,000 miles and I have no tread left and as far as my drivetrain when accelerating onto a highway pulling my fifth wheel camper that is 16,000 pounds loaded the truck box really bad as far as the crash warning breaking system it does not break
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661030May 14, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I am filing a formal safety complaint regarding a persistent and unacceptable failure with my 2021 Chevrolet Silverado Trail Boss. The vehicle intermittently fails to start due to a recurring “Service Steering Column Lock” error. While the key fob still locks, unlocks, and remote starts the truck, the push-to-start system becomes entirely non-functional once inside the vehicle. This defect is not only frustrating — it’s dangerous. My wife has already been stranded twice, once in below-freezing temperatures in January, and again in May, causing her to be late for work and left alone at night in unsafe conditions. A truck purchased for over $60,000, marketed as rugged and dependable, should not be experiencing a critical failure like this at just 48,000 miles. What’s more concerning is that this appears to be a known issue within the GM community, with no official recall despite Technical Service Bulletins (TSBs) acknowledging the problem. Customers are being left with unreliable transportation and no consistent fix. This failure is both a mechanical and safety issue, leaving drivers vulnerable without warning. I urge NHTSA to investigate this defect, pressure GM for a formal recall, and ensure corrective action is taken before someone is injured due to being stranded or the failure progressing to more critical steering or ignition malfunctions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661041May 14, 2025
ENGINE
I was driving down the road and I got a warning to "Turn off vehicle immediately no oil pressure". There is a GM customer satisfaction program number N212326940 that addresses the same issue I had for the same year (2019 Chevy Silverado) but when the dealership pulled up the VIN it did not show up. I then called the ( GM) number on the bottom of that bulletin and they said the same thing the dealership said. They then told me to contact NHTSA because you are the ones that issues that, and see how to get my vehicle added.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660837May 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, there was an abnormal tapping sound coming from the engine, with the check engine warning light displayed on the instrument panel. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic and a dealer, where diagnostic tests were performed. The contact was informed that the engine lifters were defective; therefore, the engine needed to be replaced. Recently, the contact stated that while at a stoplight, the vehicle shut off and failed to restart. Due to the failure, the contact had the vehicle towed to the residence. The vehicle was not repaired. A mechanic later informed the contact about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, upon investigation, the contact discovered that the VIN was not included in the recall. The manufacturer was then notified of the failure and confirmed that the vehicle was not included in the recall. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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