Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#8002302January 16, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN STARTING VEHICLE, CONSUMER HEARD A LOUD NOISE UNDER THE TRUCK, AND THEN TURNED THE VEHICLE OFF, BUT NOISE CONTINUED, CONSEUMR WAS INFORMED BY A MECHANIC THAT THE ABS SYSTEM WAS NOT FUNCTIONING CORRECTLY. *AK*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002315January 16, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
UPON INITIAL ACCELERATION GAS PEDAL STICKS WHEN DEPRESSING, CAUSING VEHICLE TO LURCH FORWARD. DEALER CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002335January 16, 2002
SEATS:FRONT ASSEMBLY:RECLINER
DRIVERS BUCKET SEAT HAS CAUSED LOWER BACK PAIN AND IS UNCOMFORTABLE TO DRIVE. *AK CONSUMER STATED THAT BECAUSE OF THE DESIGN FLAW, THE LUMBAR SUPPORT ON BOTH DRIVERS AND FRONT PASSENGER SEATS ARE NOT PROPERLY ALIGNED AND CANNOT BE ADJUSTED UP OR DOWN, CONSUMER IS CONCERNED ABOUT HIS BACK. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756904January 15, 2002
ENGINE AND ENGINE COOLING:ENGINE
WITHIN A MONTH AFTER OUR PURCHASE, I TOOK OUR TRUCK TO TONY CHEVROLET'S SERVICE DEPT. FOR AN ENGINE KNOCK. I WAS TOLD THIS NOISE IS NORMAL TO "ALL" 2000 CHEVROLET AND GMC TRUCKS WITH THE 5.3 LITER ENGINE. I ASKED HOW AN ENGINE KNOCK CAN BE NORMAL TO A BRAND NEW ENGINE AND WAS TOLD THAT THE NOISE WAS CALLED "PISTON SLAP" WHICH GENERAL MOTORS IS AWARE OF THIS "DEFECT" AND WAS WORKING ON A FIX. I THEN EXPLAINED TO THE SERVICE WRITER, SINCE I'VE WORKED AS A MECHANIC, THAT I'VE NEVER HEARD A NEW OR REBUILT ENGINE KNOCK UNLESS THERE WAS A MISTAKE MADE OR A FAULTY PART INSTALLED. I'VE HEARD HIGH MILEAGE ENGINES WITH A KNOCK PROBLEM, AND I'VE HEARD HIGH MILEAGE ENGINES WITH "PISTON SLAP". AFTER RESEARCH I FOUND OUT GM WAS GOING TO REPLACE THE FAULTY PISTONS WITH GM'S NEW DESIGN PISTONS AND THAT WOULD TAKE CARE OF THE "PISTION SLAP" ISSUE. AFTER TALKING WITH ANOTHER DEALERSHIP ABOUT THIS ISSUE, I WAS TOLD THAT GM HAS REPLACED A FEW ENGINES WITH THE NEW DESIGNED PISTIONS WHICH NOW STILL HAVE THE "PISTON SLAP". I WAS SHOWN BULLETIN # 01-06-01-028 WHICH STATED MODELS:1999-2002 CHEVROLET/GMC PICKUP & UTILITY MODELS,2002 CADILLAC ESCALADE (2WD) WITH 4.8L,5.3L OR 6.0L ENGINES MAY EXHIBIT AN ENGINE KNOCK NOISE THAT BEGINS IN THE FIRST 12,000-15,000 MILES OF USE. THE KNOCK NOISE IS MOST OFTEN NOTICED DURING START-UP AND TYPICALLY DISAPPEARS WITHIN THE FIRST 5-30 SECONDS (MAY LAST LONGER IN EXTREME COLD TEMPERATURES) SINCE WE LIVE IN ALASKA THIS IS VERY TRUE. THE NOISE IS USUALLY MORE NOTICEABLE ON THE INTIAL START-UP WHEN THE TEMPTURE IS BELOW 50 DEGREES AND MAY BE MORE PRONOUNCED ON THE FIRST START FOLLOWING A LONG TRIP. THE NOISE "MAY" BE CAUSED BY AN INTERACTION BETWEEN CARBON THAT HAS FORMED ON THE PISTON, THE PISTON MOTION AND THE CYLINDER WALL. AT THIS TIME, ATTEMPTS TO REPAIR THIS CONDITION BY REPLACING THE ENGINE ASSEMBLY OR PISTONS IS NOT RECOMMENDED. OUR TRUCK'S PERFORMANCE HAS GONE DOWN DUE TO THE KNOCK SENSOR DETECTING THIS PARTICULAR PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002188January 15, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER TURNING OFF IGNITION SWITCH, ABS MOTOR CONTINUES TO MAKE NOISES. CONTACTED DEALERSHIP.*AK CONSUMER STATED DEALER AWARE OF THE PROBLEM, CONSUMER BELIEVES THIS PART SHOULD BE RECALLED.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756829January 14, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS PUMP RUNS EVEN WITH KEY OFF, HAD TO UNPLUG ABS PUMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756845January 14, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OUR TRUCK HAS BEEN TO TONY CHEVROLET FOR THE BRAKE SYSTEM PROBLEMS 3 TIMES. WHEN BRAKING ANYTIME ON A BUMPY ROAD THE ABS SYSTEM KICKS IN RESULTING IN LOSS OF STOPPING POWER AND CAUSING A NEAR ACCIDENT. DURING ALASKA WINTER MONTHS, THE ABS SYSTEM IS OVER SENSITIVE AND DOES NOT ALLOW THE TRUCK STOP IN A TIMELY FASHION. THERE ARE TIMES WHEN THE ABS KICKS IN, THE BRAKE PEDAL GETS HARD AND PUSHS BACK AGAINST YOUR FOOT. TONY CHEVROLET STATES THE BRAKING SYSTEM IS ACTING NORMAL. THERE FAVORITE TERM IS "UNABLE TO DUPLICATE CONDITION AT THIS TIME" I WENT TO ANOTHER GM DEALERSHIP WITH THIS PROBLEM AND THEY ALSO STATED THERE WAS NOTHING WRONG WITH THE ABS SYSTEM. WHEN SERVICE TECHS. HOOK UP TO THE TRUCKS COMPUTER AND THE COMPUTER SYSTEM DOESN'T SHOW ANY FAULT CODES, THAT DOESN'T MEAN THERE ISN'T SOMETHING WRONG. TWICE THIS CONDITION HAS JUST ABOUT CAUSED AN ACCIDENT WITH ANOTHER CAR. I WONDER HOW MANY ACCIDENTS HAVE TO OCCUR BEFORE GM DOES SOMETHING ABOUT THESE DEFECTS? PLEASE HELP BEFORE SOMEBODY GETS HURT OR KILLED. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002084January 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE WAS A KNOCKING NOISE COMING FROM ENGINE. PROBLEM ONLY HAPPENS WHEN STARTING VEHICLE IN MORNING. CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002098January 14, 2002
AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A LOW SPEED FRONTAL COLLISION IN WHICH DRIVER'S SIDE AND PASSENGER SIDE AIR BAGS DEPLOYED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8002148January 14, 2002
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHEN OPENING DRIVER'S DOOR IT WILL DROP ABOUT ONE INCH, HINGES ARE WEARING OUT. PASSENGER'S FRONT DOOR HINGES ARE SHOWING SIGNS OF WEAR AS WELL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756740January 12, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKES FAIL TO STOP THE VEHICLE AS ADVERTISED IF ANY TYPE OF ROAD SURFACES, OTHER THAN PERFECTLY SMOOTH, ARE ENCOUNTERED DURING THE BRAKING PROCESS. THIS IS TRUE FOR CHEVROLET TRUCKS AS WELL AS DODGE PICKUPS. I HAVE FRIENDS WHO HAVE THESE TWO BRANDS AND THEY HAVE HAD THE SAME PROBLEM WITH STOPPING ON EVEN SLIGHTLY ROUGH ROAD SURFACES. HAVE YOU RECEIVED ANY OTHER COMPLAINTS LIKE THIS? THANKS IN ADVANCE, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#756768January 12, 2002
POWER TRAIN:DRIVELINE
WE'VE HAD THIS DRIVETRAIN VIBRATION ALMOST SINCE THE TRUCK WAS PURCHASED. GM SERVICE DEPT. HAS REPLACED 1 TIRE BECAUSE THEY COULDN'T BALACE IT. ALL THE OTHER TIRES HAVE BEEN REBALANCED, ALL 5 TIRES HAVE BEEN ROTATED. THE TRUCK HAD THE REAR END PARTS REPLACED DUE TO SOME TYPE OF FAILURE. WE'VE HAD THE TRUCK TO GM'S SERVICE DEPT. SEVERAL TIMES FOR THE VIBRATION PROBLEMS. WE WENT THROUGH THE BBB TO HAVE GM BUY BACK WHICH WE LOST. GM REFUSES TO DO ANY MORE VIBRATION RELATED WORK ON THIS TRUCK. THE TRUCK ALSO HAS THE FIRESTONE STEELTEX A/T LT 245/75 R 16 TIRES, AND I'VE ASKED OUR LOCAL GM SERVICE DEPT. IF THESE TIRES ARE ON THE RECALL LIST, WHICH THEY DON'T HAVE AN ANSWER FOR. SOONER OR LATER THERE IS GOING TO BE VIBRATION RELATED PARTS FAILURE AND HOPEFULLY NOT AT HWY SPEEDS. OUR TRUCK IS NOT THE ONLY TRUCK WITH THESE PROBLEMS. GM HAS THESE PROBLEMS WITH THE '99,2000 AND 2001 TRUCK LINES WHICH THEY WON'T/CAN'T FIX. PLEASE HELP US US AND ALL THE OTHER PEOPLE WITH THE $30,000 LEMONS. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001979January 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THERE IS A VIBRATION COMING FROM THE VEHICLE DURING ACTIVATION OF THE BRAKE SYSTEM WHILE DRIVING AT ANY SPEED. DEALERSHIP HAS EXAMINED VEHICLE, AND REPLACED FRONT BRAKE ROTORS WHICH HAVE FAILED TO EFFECTIVELY REMEDY THE PROBLEM. ALSO, REAR BRAKES INTERMITTENTLY FAIL TO ACTIVATE WHILE DRIVING AT ANY SPEED , POSSIBLY RESULTING IN EXCESSIVE WEAR OF THE FRONT BRAKES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001948January 10, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN 20-25 MPH FRONTAL COLLISION IN WHICH DRIVERS AND PASSENGERS AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN, DEALER HAS BEEN NOTIFIED. *AK*SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8001816January 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE, WITHOUT ANY WARNING, WILL SHUT OFF. CONTACTED DEALER, AND DEALER REPLACED INJECTION PUMP, IT DID NOT WORK. SECOND TIME THE PROBLEM OCCURRED DEALER REPLACED A SENSOR IN VEHICLE, BUT THAT REMEDY DID NOT WORK. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001868January 9, 2002
AIR BAGS:FRONTAL
CONSUMER STATED VEHICLE WAS INVOLVED IN A FRONTAL CRASH OF 30 MPH, AND THE AIR BAGS DID NOT DEPLOY, DEALER DID NOT CHECK VEHICLE, BECAUSE GM WOULD NOT GIVE THEM PERMISSION. *AK *JG
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8001872January 9, 2002
AIR BAGS:FRONTAL
WHILE DRIVING, VEHICLE WAS INVOLVED IN AN ACCIDENT. UPON IMPACT, AIR BAG ON DRIVER/PASSENGER SIDE DID NOT DEPLOY, DRIVER WAS INJURED. *AK *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8001883January 9, 2002
PARKING BRAKE:CONVENTIONAL
WHILE DRIVING EMERGENCY BRAKE SYSTEM MALFUNCTIONED, CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001792January 8, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:WINDSHIELD
WHEN STARTING VEHICLE, WHETHER IT'S COLD OR HOT, VEHICLE WILL MAKE A LOUD NOISE THAT COMES FROM ENGINE. NOISE GETS WORSE WHEN GETTING ON THE HIGHWAY. *AK DOOR WINDOWS WERE LOOSE. DEALER STATES THE ENGINE NOISE IS NORMAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756566January 8, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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