Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#10037889August 28, 2003
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
WINDSHIELD WIPERS FAILED INTERMITTENTLY. THERE WAS A RECALL ISSUED; HOWEVER THIS VEHICLE WAS NOT AFFECTED DUE TO VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036785August 28, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM ENGAGES ON DRY ROAD AND OR DRY CONDITIONS AND LOW SPEEDS. THIS INCREASES STOPPING DISTANCE GREATLY AND COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT. THIS OCCURRS MOSTLY WHEN APPROACHING A STOP AT 10 MPH OR BELOW. THE ABS ENGAGES UNEXPECTEDELY AND THE VEHICLE CONTINUES TO ROLL PARTLY INTO THE INTERSECTION OR POTENTIALLY INTO ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037912August 28, 2003
SERVICE BRAKES, HYDRAULIC
VEHICLE WOULD NOT STOP IN A REASONABLE DISTANCE UNDER NORMAL CONDITIONS; THEREFORE, EXCESSIVE FORC EWAS NEEDED TO STOP VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037728August 27, 2003
TIRES:SIDEWALL, TIRES
WHILE DRIVING ON THE FREEWAY AT 60 MPH, DRIVER'S SIDE REAR TIRE EXPLODED FROM THE SIDEWALL. WHEN THIS OCCURRED, DRIVER LOST CONTROL, AND WENT OFF THE ROAD. OTHER 3 TIRES AND SPARE WERE SPLITTING AT THE SIDEWALL. CAUSE OF THE FAILURE WAS UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037757August 27, 2003
SERVICE BRAKES, AIR:ANTILOCK
WHEN APPLYING ANTI LOCK BRAKES, THEY FAILED. ALSO, POWER STEERING WOULDN'T WORK WHEN COMING TO A STOP AND TRYING TO TURN. TOOK TRUCK BACK NUMEROUS OF TIMES TO THE DEALERSHIP, AND THEY CHECKED THE TRUCK, AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE TRUCK. CALLED MANUFACTURER ABOUT THE PROBLEM, AND MANUFACTURER CALLED THE SERVICE MANAGER. SERVICE MANAGER TOLD HIM TO TAKE HIS TRUCK TO ANOTHER DEALERSHIP. HE TRADED A 2000, CHEVROLET SILVERADO FOR A 2001 CHEVROLET SILVERADO AND STILL HAVING THE SAME PROBLEM. TALKED TO SEVERAL OTHER PEOPLE WHO HAD THE SAME TRUCK, AND THEY WERE HAVING SIMILAR PROBLEMS. HAD AN ACCIDENT ON THE 2001 TRUCK WHEN THE BRAKES WOULDN'T CATCH AND HIT AN EMBANKMENT, CAUSING $1100.00 WORTH OF DAMAGE. NO ONE WAS HURT. 2000 CHEVROLET SILVERADO P/U, 4 W/D VIN#: [XXX]; 22,826 MILES; 2001 CHEVROLET SILVERADO P//U 4 W/D VIN#:[XXX]; 50,000 MILES. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10037866August 27, 2003
TIRES
PROBLEMS WITH ALL SIX FIRESTONE STEELTEX TIRES ON DUAL AXLE PICKUP TRUCK. *MR THE CONSUMER HAD TO REPLACE ALL SIX OF THE TIRES, BECAUSE OF A BLOW OUT. SEVERAL DAYS LATER THE CONSUMER NOTICED THAT TREAD HAD SEPARATED FROM ON ONE OF TIRES ON THE VEHICLE. THE CONSUMER FELT THAT HE DESERVES COMPENSATION FOR THE TIRES. THE FIRST TIRE HAD BLOWN OUT AT 71200K MILES, THEN ON THE SECOND TIRE THE TREAD SEPARATED AT 71427K MILES. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037613August 26, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:DRIVELINE:DRIVESHAFT, WHEELS, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
LTR FM AUDREY WISSINGER (PA) CONCERNED ABOUT THE PROBLEMS SHE EXPERIENCED WITH HER 2000 CHEVROLET SILVERADO PICKUP TRUCK.*MR BOTH FRONT/REAR ROTORS HAD TO BE REPLACED. THE OLD BRAKE LININGS WERE REPLACED WITH NEW ONES. THE ROTORS WERE LITERALLY FALLING APART-INFERIOR METAL. DEALER STATED THIS WAS THE RESULT OF THE VEHICLE NOT BEING DRIVEN ENOUGH. THERE WAS A TERRIBLE "KLUNCKING" SOUND IN THE REAR END OR DRIVE SHAFT. THIS HAPPENED IN A DOWNSHIFT OR UPSHIFT. THE DEALER STATED IT WAS NORMAL PLAY IN THE DRIVETRAIN. ALL FOUR WHEELS HAD TO BE REPLACED AT 6000 MILES BECAUSE THEY WERE RUSTED. TAILGATE STRAP BROKE AT 17000 MILES. WHEN THE 4-WHEEL DRIVE WAS ENGAGED, IT MADE A TERRIBLE GROWLING THAT DIDN'T SEEM NORMAL. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034587August 26, 2003
SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL/VALVE
WHEN APPLYING THE BRAKES, THE VEHICLE'S BRAKE PEDAL VIBRATES AND GOES TO THE FLOOR. THE DRIVER HAS TO WAIT FOR BRAKE PEDAL TO LIFT BACK UP THEN PRESS AGAIN TO STOP. DEALER IS NOT ABLE TO DUPLICATE. PLEASE DESCRIBE FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033518August 26, 2003
VEHICLE SPEED CONTROL
ENGINE IDLE INCREASES TO 2000- 5300 RPM WHEN STOPPED OR SLOWING WITH FOOT ON BRAKE PEDAL. IDLE SOMETIMES RETURNS TO NORMAL BY ITS SELF OR MAY REQUIRE SHUTTING OFF AND RESTARTING ENGINE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036607August 26, 2003
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE IS 2000 CHEVY SILVERADO 4 WHEEL DRIVE WITH APPROX 50K MILES. AT SLOW (UNDER 15 MPH) SPEED COMING TO A STOP DRIVER SIDE FRONT ABS ENGAGED AND ALMOST HIT CAR IN FRONT. AT FIRST I THOUGHT MAYBE WET ROAD BUT IT NOWS DOES IT EVERY MORNING WHEN COMING TO A STOP AT THE END OF MY ROAD DEALER SAID I NEED TO REPLACE FRONT WHEEL BEARING. HAVE AN APPOINTMENT FOR FIRST WEEK IN SEPT. AND WILL HAVE ALL PARTS SAVED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037651August 26, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER IS HAVING THE SAME PROBLEM AS MENTIONED IN RECALL ON WINDSHIELD WIPERS. RECALL NUMBER UNKNOWN. DEALER WOULD NOT REPAIR BECAUSE THE VIN WAS NOT INCLUDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036628August 26, 2003
ELECTRICAL SYSTEM
TOTAL ELECTRICAL SYSTEM SHUTDOWN DUE TO FAILURE/ACTIVATION OF PASSLOCK SECURITY SYSTEM ON 2000 CHEVROLET K2500 CREW CAB (7.4L ENGINE/AUTOMATIC/4X4) WHILE VEHICLE IS BEING OPERATED AT HIGHWAY SPEED. ENGINE CAN NOT BE RESTARTED WITHOUT BRINGING VEHICLE TO COMPLETE STOP AND PLACING SHIFTER IN "PARK". LOSS OF LIFE, SERIOUS INJURY, AND/OR LOSS OF PROPERTY CAN OCCUR DURING PERFORMANCE OF BRINGING VEHICLE TO COMPLETE STOP WITHOUT ENGINE POWER AVAILABLE. INCIDENT OCCURRED TWICE AND WITHOUT WARNING ON 8/29/03 WHILE AT HIGHWAY SPEEDS. DEALER ATTEMPTED REPAIRS ON 8/31/03 WITH GUIDANCE FROM CHEVROLET TECHNICAL ASSISTANCE. SUITABILITY OF REPAIR NOT GUARANTEED BY DEALER. OWNER REQUESTED DEALER TO DISABLE PASSLOCK SYSTEM. DEALER COULD NOT DISABLE SYSTEM AND INFORMED OWNER THAT CHEVROLET CORPORATE WOULD NOT PROVIDE DEALER WITH INFORMATION ON HOW TO SERVICE, REPAIR, OR DISABLE PASSLOCK SYSTEM. DEALER AND CHEVROLET TECHNICAL ASSISTANCE DETERMINED THAT IGNITION SWITCH COULD BE AT FAULT AND CAUSING VOLTAGE CUTOFF TO PASSLOCK, THEREBY ACTIVATING PASSLOCK. DEALER REPLACED IGNITION SWITCH. OWNER TOOK POSSESSION OF VEHICLE AND DROVE 475 MILES AT WHICH POINT COMPLETE ELECTRICAL FAILURE OCCURRED ON 8/1/03 AND AT HIGHWAY SPEED. VEHICLE WAS ABLE TO BE RESTARTED AFTER BRINGING TO COMPLETE STOP, PUTTING TRANSMISSION IN "PARK", AND TIGHTENING BATTERY POSITIVE ELECTRICAL CABLE. APPARENT CAUSE OF PASSLOCK ACTIVATION WAS LOSS OF BATTERY VOLTAGE. ORIGINAL DIAGNOSIS MADE BY DEALER AND CHEVROLET TECHNICAL ASSISTANCE INCORRECT - IGNITION SWITCH NOT AT FAULT. REPEATED ATTEMPTS BY OWNER TO CONTACT CHEVROLET CUSTOMER ASSISTANCE CENTER ON OPERATIONAL PARAMETERS OF PASSLOCK SYSTEM AND DISABLING INSTRUCTIONS UNSUCCESSFUL. OWNER NOTIFIED BY CHEVROLET THAT "WE (GENERAL MOTORS) WILL NO LONGER ADDRESS ADDITIONAL MESSAGES ON THIS SUBJECT." DEALER COOPERATIVE, BUT ALSO UNABLE TO ASSIST FURTHER. *NLM
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10031840August 26, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ELECTRONIC CONTROL MODULE FOR THE ABS SYSTEM FAILED. DEALER NOTIFIED. *AK GM REPAIRED THE UNIT AT 50% OF THE ESTIMATED COST. THE CONSUMER FELT THE COMPONENT SHOULD BE RECALLED BECAUSE OF THE FAILURE RATE ON THE 1999 CHEVROLET SILVERADO. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030142August 26, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER STATED THE FUEL GAUGE MALFUNCTIONED. DEALER NOTIFIED.*AK. THE FUEL GAUGE WAS 3/4 FULL, HOWEVER THE TRUCK RAN OUT OF GAS 20 MILES FROM THE NEAREST GAS STATION.*TS. THE DEALER STATED THERE WERE MULTIPLE PROBLEMS WITH THE FUEL SENSOR WITH THIS PARTICULAR MAKE AND MODEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033415August 25, 2003
ELECTRICAL SYSTEM:HORN
HORN ON VEHICLE WORKS INTERMITTENTLY/ COULD BE DANGEROUS IN AN AVOIDANCE SITUATION.WAS TOLD BY MECHANIC AT DEALERSHIP IT HAPPENS ALOT ON THESE VEHICLES.WHAT DO I DO BECAUSE IT STILL OCCURS IN MY VEHICLE?!!(2003 CHEVROLET SIVERADO PICKUP TRUCK). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034581August 25, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
CONSUMER CALLED COMPLAINING ABOUT THE GAS TANK. VEHICLE ONLY HAS 84000 MILES. FUEL TANK SPLIT BETWEEN TWO TO THREE INCHES IN BETWEEN THE TANK. MANUFACTURER WAS CONTACTED, AND STATED THAT THERE WAS A RECALL ON 1998 MODEL, BUT CONSUMER NEVER RECEIVED A RECALL LETTER, AND MANUFACTURER WILL NOT REIMBURSE THE MONEY.DEALER WAS NOT CONTACTED, VEHICLE WAS REPAIRED AT AN INDEPENDENT SHOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033501August 25, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, EQUIPMENT:MECHANICAL
2000, CHEVROLET SILVERADO K1500 TRUCK - REAR BRAKE ROTORS FAILED AT 14,000 MILES ON NEW VEHICLE PURCHASE. REPLACED BY DEALER, AND FAILED AGAIN AFTER ONLY 9,000 MILES. ROTORS RUSTED FROM THE INSIDE OF METAL OUTWARD. APPEARS THAT REAR BRAKE DESIGN OR ROTOR PARTS QUALITY IS DEFECTIVE. NORMAL EXPECTED LIFE OF REAR BRAKES IS TYPICALLY 50,000 TO 75,000 MILES. DEALER CONFIRMS THAT GM HAS HAD PROBLEMS WITH THIS MODEL. CONTACTED GM CUSTOMER SERVICE BUT TO NO AVAIL AT THIS POINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033354August 23, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
DEALER STATES THAT THE ABS DECODER MOTOR FAILED. QUOTED $700 TO REPAIR. ABS LIGHT REMAINS ON AND A HUMMING NOISE FROM UNDER THE TRUCK WHEN IT IS SHUT OFF. HAD TO PULL ABS FUSE TO STOP THE HUMMING NOISE, BUT NOW TRUCK DOES NOT HAVE ABS BRAKES FUNCTIONAL. AFTER DOING A SIMPLE SEARCH ON THE INTERNET, I HAVE FOUND HUNDREDS OF CASES OF CONSUMERS PAYING $1000 TO REPAIR THIS PROBLEM AND MANY MORE DRIVING THE VEHICLE WITH THE FUSE OUT EITHER UNABLE OR UNWILLING TO PAY THE REPAIR BILL. THIS IS A FACTORY DEFECT WHICH SHOULD RESULT IN A FACTORY RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033366August 23, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL MODULE IN THE GAS TANK WAS FAULTY AND HAD TO BE REPLACED AT MY EXPENSE. THE NEW MODULE (KI 3.107) WHICH WAS AN UPDATED MODEL WAS INSTALLED AS THIS WAS A FREQUENT PROBLEM FOR THE SILVERADO PICKUPS. MINE IS A 2000, VIN [XXX]. THE FAULTY MODULE RESULTED IN BLOWING A 20 AMP FUSE MULTIPLE TIMES. THE LOCAL DEALERSHIP REQUIRED SEVERAL HOURS OF TROUBLE SHOOTING AND COMPANY CONSULTATION TO LEARN THAT THE TANK MODULE WAS THE PROBLEM AS THIS IS A FREQUENT PROBLEM, SO THEY REPLACED IT WITH AN IMPROVED VERSION, BUT SINCE MY PICKUP HAD 50,000 MILES ON IT I HAD TO PAY THE FULL PRICE OF THE MODULE INSTALLATION. I FEEL THAT THIS SITUATION OF AN ELECTRICAL WIRE RUNNING INTO THE GAS TANK TO A COMPONENT PART THAT HAS FREQUENTLY SHORTED OUT PRESENTS A REAL DANGER. I REQUEST THIS BE INVESTIGATED FOR A POSSIBLE RECALL. I HAVE VERBALLY BEEN DENIED ANY HELP WITH THE COST OF THIS BY THE CHEVROLET MOTOR DIVISION CUSTOMER ASSISTANCE CENTER, COMPLAINT #1-131209176. THE RATIONALE FOR THE DISINTEREST WAS "OH, ITS JUST ONE OF THOSE THINGS THAT HAPPENS". I WISH YOU TO CONSIDER THIS CASE FOR INVESTIGATION RELATIVE TO A RECALL ON THIS MODULE. FEEL FREE TO CONTACT ME FOR MORE INFORMATION. THANKS, [XXX] . *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033368August 23, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
THE ENGINE DEVELOPED A SKIP WHILE ON VACATION. I BROUGHT IT TO A GARAGE, THE TECHNICIAN DIAGNOSED THE PROBLEM AS CLOGGED FUEL INJECTORS. HE SHOWED ME SOME CLOGGED INJECTORS FROM ANOTHER 2000 SILVERADO THAT HE HAD REPAIRED THE PREVIOUS WEEK. HE CLAIMED THAT RUST WAS IN THE GAS TANK, AND THE FUEL PUMP "SANDBLASTED" THE RUST THROUGH THE FUEL FILTER AND INTO THE FUEL INJECTORS. IT TURNS OUT THAT MY TRUCK HAD THE SAME PROBLEM. HE REPLACED THE FUEL INJECTORS (ALL 8) AND CLEANED THE FUEL RAILS. HE INSTALLED A NEW FUEL FILTER. THIS COST OVER $1,100. AFTER RTURNING FROM VACATION, I THOUGHT I SHOULD FIND THE CAUSE OF THE RUST IN THE FUEL SYSTEM. I TOOK THE GAS TANK OUT AND DISCOVERED THE PLASTIC GAS TANK WAS FULL OF RUST. I TIPPED THE EL PUMP ASSEMBLY UPSIDE DOWN, AND A GREAT QUANTITY OF RUSTY GASOLINE POURED OUT. I TOOK THIS ASSEMBLY APART AND DISCOVERED THAT THE FUEL PUMP MOTOR ITSELF (A SMALL STEEL CANISTER DEVICE) WAS A BALL OF RUST. THE PUMP EVIDENTLY IS NOT GALVANIZED OR PLATED. THE PUMP MOTOR IS THE ONLY STEEL COMPONENT IN THE TANK. THE TANK ITSELF CANNOT RUST. THE RUST FROM THE PUMP WAS FORCED INTO THE FUEL SYSTEM, CAUSING THE CLOGGED FUEL INJECTORS. THE PRICE OF THE PUMP, NOT COUNTING LABOR, IS $409.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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