Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#10071040January 15, 2004
EQUIPMENT, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN, VISIBILITY:WINDSHIELD
MANY OF THE PROBLEMS TOOK SEVERAL TIMES IN THE SHOP TO FIX. THE CASTROPHIC FAILURES IN THE ENGINE & TRANSMISSION HAVE NEVER BEEN FIXED. THE TRUCK HAS LUNGING, DEAD SPOTS & SURGES & THE TRANSMISSION CLUNKS (SHIFTS HARD, JERKY) THE AUTO MAY OR MAY NOT ACCELERATE ON DEMAND & WILL LATER ACCELERATE WHEN YOU NEED TO APPLY THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071121January 15, 2004
WHEELS
CENTER HUB CAPS WILL NOT STAY TIGHT. HAVE HAD A LOOSENING PROBLEM SINCE NEW. DEALER PROVIDED A BAG OF NEW PLASTIC NUTS. ON LAST TRIP THE LEFT FRONT HUB CENTER CAM OFF AND ENDED UP IN THE NORTH RIM OF THE GRAND CANYON. DEALER INSTALLED A NEW CENTER HUB CAP AND ANOTHER BAG OF NUTS. SOME OF THE NEW NUTS WOULDN'T TIGHTEN AND HAD TO BE MOVED AROUND TO DIFFERENT LOCATIONS TO TIGHTEN. I BELIEVE THE PROBLEM IS DUE TO THE STAINLESS OVER-LAY SPOT WELDED TO THE STEEL WHEEL, THUS LIMITING THE THREAD CONTACT WITH THE LUG NUTS. THE PLASTIC NUTS ONLY GRAB THE STEEL LUG NUT BY 1 OR 2 THREADS. MY WINDOW STICKER SAYS CHROME STYLE STEEL WHEELS. THIS STATEMENT IS MIS-LEADING. THEY ARE A STEEL WHEEL WITH A STAINLESS HUB CAP WELDED TO THE WHEEL AND A PLASTIC CENTER HUB WITH PLASTIC NUTS. THE SERVICE MANAGER WAS SUPPOSE TO CHECK ON THIS PROBLEM BUT NEVER HEARD BACK FROM HIM. PLEASE NOTE: I AM A MECHANIC. I KNOW HOW TO INSTALL THESE TYPE OF CENTERS. I DO NOT OVER TIGHTEN THEM AND THEY ARE INSTALLED BY HAND. I NOTICED THE PROBLEM WHEN THE TRUCK WAS NEW AND I DROVE IT HOME. I WAXED THE WHEELS AND NOTICED THE LOOSE CENTERS. THESE COULD BE DANGEROUS TO A PEDESTRIAN IF ONE FLEW OFF STRUCK THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071175January 15, 2004
VISIBILITY, UNKNOWN OR OTHER, POWER TRAIN, STRUCTURE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SUSPENSION, TIRES, EQUIPMENT:ELECTRICAL
CONSTANT WIND NOISE FROM HOOD HINGE FLAPS AND TOP WINDSHIELD SEAL AT 50 AND ABOVE. ALSO DRIVER DOOR SEAL SQUEALS. I REPAIRED THE FLAPPING NOISES MYSELF AFTER THE DEALER TRIED 6 TIMES AND SAID IT WAS MY BUG DEFLECTOR. THE DOOR SEAL WAS REPLACED AFTER 6 TRIPS AND IS WORSE NOW THAN THEN. I REPAIRED THIS AS WELL AS I COULD. THEY REPLACED 1 OF 3 SEALS. AFTER 6 VISITS FOR MY GOODYEAR TIRES (NOTHING FOUND WRONG AGAIN) THEY DECIDE TO REPLACE THEM. IT TOOK 2 WEEKS TO GET TIRES AND THEN THEY REPLACED 2. THE TRANS IS CLUNKER AND HAS COMPUTER SOFTWARE ISSUES CAUSING SHIFTING PROBLEMS AND DEALER CAN NOT DUPLICATE. THE COMPUTER THINKS IT IS OK SO NO CODES WILL BE STORED. I ALSO POINTED OUT THE GM TSB'S TO THEM ON THIS PROBLEM. I MAY AS WELL GO TO THE ZOO FOR SERVICE AT LEAST I GET TO EXPECT POOR SERVICE FROM WILD ANIMALS. I WROTE THE VP OF GM AND HE RESPONDED TO ME AND FORWARDED MY LETTER TO VP OF SALES AND SERVICE. WENT BACK FOR REPAIRS AND STILL HAVE SAME PROBLEMS AND THE NEW TIRES WITH 1000 MILES ARE BAD JUST LIKE THE OTHERS. $38,000 PIECE OF JUNK WITH $3.00 HR MONKEYS REPAIRING IT. WHAT A JOKE, THEY CAN HAVE THIS TRUCK BACK SINCE THERE IS NOTHING WRONG WITH IT. I WAS ALSO REFUSED SERVICE TWO TIMES BY MY LOCAL DEALER BECAUSE I BOUGHT IT ELSE WHERE. SERVICE MANAGER SAID: "YOU ARE NOT OUR LOYAL CUSTOMER AND IF WE DECIDE TO SERVICE YOU, YOU GO BEHIND OUR LOYAL CUSTOMERS, REGUARDLESS OF ORDER". I THINK HE MAY BE LOOKING FOR OTHER EMPLOYMENT NOW THAT THE VP CALLED ME TO DISCUSS MY CONCERNS, BUT THAT IS STILL AGAINST THE LAW AND THE GM CONTRACT. THINK I AM GOING TO JUST GET A HORSE AND WHEN IT STOPS WORKING JUST SHOOT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071295January 15, 2004
SERVICE BRAKES, HYDRAULIC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, UNKNOWN OR OTHER
1. POWER WINDOW PASSENGER DOOR: OPERATES SLOWLY AND IF IT GETS TOO WARM WILL QUIT. AFTER 30 SECONDS WILL CONTINUE SLOWLY 2. OTHER - CD PLAYER: PLAYS TRACT 1 THEN SKIPS & EJECTS CD (LASER OUT OF LINE) 3. ABS SYSTEM HAS FAILED - AUTOMATIC BRAKE CONTROL MODULE HAS TO BE REPLACED. THIS IS A COMMON PROBLEM FOR THE '99 SIVERADO. (THE LOCAL AUTO WRECKER WON'T EVEN SELL A USED ONE UNLESS THERE ARE LESS THAN 40000 KM. THIS SHOULD SAY SOMETHING!) I FEEL THIS SHOULD BE A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071380January 15, 2004
SERVICE BRAKES, HYDRAULIC
BRAKES FAIL AT LOW SPEED, TRY TO GO INTO ANTI-LOCK. CHANGED COMPLETE BRAKES,ROTORS,PADS ETC. ON ALL FOUR(4) WHEELS OF THE VEHICLE. PROBLEM STILL EXISTS. SCHEDULED FOR RECHECK SEPTEMBER 30/03 FOR REVIEW OF HOSES AND LINES ALSO WILL PUT ON COMPUTOR FOR FAULT READINGS. TRUCK CRASHED INTO A WOOD PILE AT OUR SUMMER HOME NO PERSONNAL INJURIES BUT SOME PAINT SCRATCHING. DISCONNECTED THE FUSE FOR THE ANTI-LOCK BRAKES HAD NO PROBLEM WITH BRAKES FAILING JUST THAT ABS LIGHT AND HAND BRAKE LIGHT STAYED ON ALL THE TIME. PUT THE FUSE BACK IN AND PROBLEM STILL EXISTS THIS IS WHY IT WILL BE RECHECKED SEPTEMBER 30/03 TO READ FAULTS AS THEY ARE STILL FAILING. VERY SCAREY WHEN ALL OF A SUDDEN NO BRAKES AT LOW SPEED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069244January 15, 2004
UNKNOWN OR OTHER
WINDSHIELD WIPERS STOP WORKING WITHOUT WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069287January 15, 2004
UNKNOWN OR OTHER
I NOTIFIED GM THAT THE PAINT WAS PEELING ON THE HOOD AND DRIVER SIDE FRONT FENDER, THEY SAID TOO BAD. THE OTHER REPAIR I DID WAS THE WINDSHIELD WIPER MOTOR BE FOR I NEW ABOUT THE RECALL ON WINDSHIEDD WIPER MOTORS IN MAY OF 2003. I THINK THAT THE PAINT SHOULD LAST LONGER THAN IT HAS ON MY TRUCK, A LOT LONGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069543January 15, 2004
ENGINE AND ENGINE COOLING
MY MAJOR COMPLAINT IS THAT OF A LEAKING INTAKE MANIFOLD. (5.7L V8). I'VE NOTICED MANY COMPLAINTS OF THIS PROBLEM AND IT NEEDS TO BE A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069550January 15, 2004
SERVICE BRAKES, HYDRAULIC
THE TRUCK HAS INTERMITTENTLY HAD BRAKE PROBLEMS SINCE IT WAS NEW. WHAT WILL OCCUR IS WHEN APPLYING THE BRAKES BELOW 20 MPH THE PEDAL WILL FADE TO THE FLOOR AND YOU WILL HEAR THE ABS KICKING IN. THE TRUCK WILL TAKE A VERY LONG TIME TO STOP. THIS OCCURS ONCE A MONTH AND HAS NOW STARTED TO OCCUR WEEKLY IF NOT DAILY. WE ARE AFRAID TO DRIVE THE TRUCK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069656January 15, 2004
SERVICE BRAKES, HYDRAULIC
ABS PUMP MOTOR RUNS ALL THE TIME , EVEN WHEN THE IGNITION IS TURNED OFF. P.S. LOOKED FOR A SOLUTION ON THE WEB, FOUND THAT THIS IS A FAIRLY COMMON PROBLEM WITH THE 1999 CHEVY SILVERDO AND VERY COSTLY. CALLED CHEVY MOTOR DIVISION, THEY GAVE ME A SERVICE REQUEST NUMBER AND SAID TO TAKE THE VEHICLE TO THE DEALERSHIP FOR EVALUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069782January 15, 2004
UNKNOWN OR OTHER
PAINT POPPING OFF, DEALER SAID IT WAS PAST THE DEADLINE TO GET IT DONE FREE. I CALLED PRESIDENT OF GENERAL MOTERS AFTERWARDS HE SAID THE SAME THING. I JUST HEARD ABOUT THIS SERVICE TODAY ON CLARK HOWARD SHOW & DECIDED TO GIVE THIS A TRY. THANK YOU SIDNEY T BRIDGERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069820January 15, 2004
UNKNOWN OR OTHER
I WAS JUST MADE AWARE OF THE PAINT PROBLEM AND I TRIED TO FOLLOW YOUR SUGGSTIONS GIVEN ON YOUR WEB SITE. JUST LIKE YOU STATED I GOT NOWHERE. THE DEALER TOLD ME I WAITED TOO LONG AND AM NO LONGER COVERED. WHEN I CALLED THE 800 NUMBER FOR CHEVROLET, INITIALLY I WAS TOLD THEY WOULD REPAINT MY TRUCK BUT THEN AFTER THEY TALKED TO THE DEALER I WENT TO THEY CHANGED THEIR MIND. SO NOW I AM READY TO TAKE TO SMALL CLAIMS COURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069825January 15, 2004
SERVICE BRAKES, HYDRAULIC
I HAVE TWO PROBLEMS WITH THE ABS AND BRAKE PEDAL SURGE ON MY 1997 SILVERADO EXT-CAB K-1500 Z71. UNDER LIGHT BRAKING CONDITIONS THE BRAKES MOMENTARILY ENGAGE FOLLOWED BY SHORT INTERVALS OF PRESSURE/LOSS OF PRESSURE UNTIL THE VEHICLE STOPS. I HAVE NEVER LOST (AT LEAST UNTIL THIS POINT IN TIME) COMPLETE BRAKE PRESSURE. THE SECOND PROBLEM OCCURS WHEN THE BRAKE SURGE IS NOT PRESENT. IN THIS CASE, THE ABS SYSTEM ACTIVATES. THE BRAKE PROBLEMS OCCUR EVERYTIME THE VEHICLE IS DRIVEN (DRY AND WET CONDITIONS). I HAVE HAD THE TRUCK SERVICED TWICE IN THE PAST MONTH, AND MY DEALER CANNOT LOCATE THE PROBLEM. THEIR RECOMMENDATION IS TO START REPLACING BRAKE COMPONENT BY COMPONENT UNTIL IT IS SOLVED ($$$). THEIR COMMENT TO ME IS THAT THE REAR BRAKE SYSTEM (THAT'S THE AREA THAT MY DEALER IS FOCUSING ON) IS A POOR DESIGN BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069889January 15, 2004
SERVICE BRAKES, HYDRAULIC
I WAS INVOLVED IN AN INJURY ACCIDENT. I HAD TO MAKE A PANIC STOP IN HEAVY TRAFFIC. THERE WAS NO RESISTANCE TO THE BRAKE PEDAL. THE OFFICERS ASKED, IF I HAD APPLIED THE BRAKES, BEACAUSE THERE WERE NO SKID MARKS. I FEEL THE BRAKES FAILED BECAUSE NO SKID MARK AND THE SEAT BELTS DIDN'T LOCK. I WORK FOR THE STATEHIGHWAY PATROL. WE HAVE SEVERAL 1998 AND 1999 FULL SIZE CHEVROLET SILVERDO TRUCKS. SEVERAL OFFICERS OPERATING THESE VEHICLE HAVE EXPERIENCE BRAKE FAILURE IN A "PANIC STOP SITUATION. I'M ASKING TO SEE,IF YOUR ORGANIZATION HAS INFORMATION ABOUT THE BRAKES AND TO SEND THE COMPLAINT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10070431January 15, 2004
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
MANUAL TRANSMISSION LOCKED IN GEAR. EMERG. BRK. CABLE WILL NOT ADJUST. ABS MODULE HAS NOISE. STOPPED BY REMOVING FUSE, ABS FEATURE NOT FUNCTIONING. TRANS FAILED IN FEB. 2003 @ 65K MILES. REPAIR MADE BY VALENCIA CHEVROLET IN VALENCIA CALIF. COST WAS HANDLED BY A EXTENDED SERVICE WARRANTY. COST TO ME AFTER A LOT OF HEATED NEGOTIATION WAS 85.00. THE AGENCY WANTED ME TO AUTHORIZE A NEW TRANS. AND CLUTCH. COST: 3600.00 THE EMERGENCY BRAKE CABLE FAILED @21K MILES IN 2001, THE ABS MODULE FAILED @42K MILES. IN 2002. NEITHER BRAKE ITEM HAS BEEN REPAIRED. VALENCIA CHEVROLET WANTS 2300.00 TO REPAIR THE ABS PROBLEM, NO QUOTE TO REPAIR BRAKE CABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070558January 15, 2004
STEERING, SERVICE BRAKES, HYDRAULIC
THE POWER STEERING & POWER BRAKES WENT OUT SIMULTANEOUSLY. FORTUNATELY I WAS ONLY TOWING THE BOAT TRAILER(2000 LBS) I HAD JUST UNLOADED A 5000 LB BOAT THE DATE WAS 7 JULY. NO ONE WAS INJURED AND NOTHING WAS DAMAGED. HOWEVER UPON CHECKING AROUND THIS APPARENTLY IS A COMMON PROBLEM ON THIS GM PLATFORM. THE DEALERSHIP KNEW WHAT WAS WRONG BEFORE THEY SAW THE VEHICLE AND ADMIT TO SERVICING THIS PROBLEM. MY ISSUE IS HOW MANY PEOPLE NEED TO BE INJURED OR KILLED BEFORE SOMEONE RECALLS THESE. I JUST FOUND OUT THAT THE SHAFT WHICH IS BREAKING HAS BEEN REPLACED WITH A NEW PART BUT THERE ARE THOUSANDS OF THESE THINGS OUT THERE AND NO WARNING HAS BEEN ISSUED. MY LOCAL DEALERSHIP. THEY HAVE REPLACED 6 OF THESE IN THE LAST 2 WEEKS. THE DEALERSHIP IN CHEBOYGAN HAS REPLACED 5 IN THE RECENT PAST FOR A TOTAL OF 11 IN TWO DEALERSHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070626January 15, 2004
SERVICE BRAKES, HYDRAULIC, WHEELS, ENGINE AND ENGINE COOLING
THIS IS THE FIRST NEW VEHICLE WE HAVE EVER BOUGHT. BUT NOT A GOOD EXPREIENCE, WE HAVE ALWAYS HAD GM PRODUCTS WITH NO PROBLEMS. WE JUST HAD THE TRUCK IN THE GARAGE AND THEY PUT IT ON THE COMPUTER, IT SAID CODE PO137 02 SENSOR BANK 1 SENSOR 2 REPLACE ALSO CODE PO300 MISFIRE #7 CYLINDER REPLACE INJECTOR AND FUEL PRESSURE REGULATOR. THIS COST 448.78. ALSO PO300 MISFIRE #7 CYLINDER REPLACE INJECTOR AND FUEL PRESSURE REGULATOR AND CODE PO463 FUEL LEVEL SENSOR NEEDS FUEL SENSOR REPLACED AT A COST OF 301.00. WE CAN'T AFFORD THIS AT THIS TIME. THEY ALSO SAID BOTH FRONT WHEEL BEARINGS WITH SPEED SENSORS NEED REPLACED AT A COST OF 642.00. WE CAN'T HAVE THIS DONE NOW EITHER. WE ARE GOING TO TRY TO GET ALONG WITH THE BRAKE FAILURE LONG ENOUGH TO SAVE MONEY TO FIX. WE REPLACED THE BATTERY SEPT 11TH AT A COST OF 65.00 AND AN ALIGHMENT IN JUNE AT A COST OF 47.00 AND REAR BRAKE ROTORS AND PADS REPLACED IN JULY AT A COST OF 279.00. WE HAD THOUGHT OF TRADING OR SELLING OUTRIGHT AND GETTING ANOTHER TRUCK, BUT CAN'T SELL IT AS IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068840January 15, 2004
STEERING, FUEL SYSTEM, GASOLINE, POWER TRAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068876January 15, 2004
SERVICE BRAKES, HYDRAULIC
ABS CONTROL MODULE FAILED ABS MOTOR RUNS CONTINOUSLY EVEN AFTER TURNING THE VEHICLE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068914January 15, 2004
UNKNOWN OR OTHER
HAD TO REPLACE REAR U-JOINT. THE DEALER WON'T FIX THE SLIP YOKE THAT HAS NOT BEEN NORMAL SINCE THEY REPLACED THE U-JOINT EVEN THOUGH I'VE BEEN THERE 3 TIMES FOR THAT. MY MAIN COMPLAINT NOW IS THAT THE RUNNING LAMPS SEEM TO GO OUT TOO OFTEN.I SEE EVERY OTHER SILVERADO (& MAYBE SIERRAS?) ON THE ROAD WITH ONE OF THEM OUT!!! EVEN THOUGH THIS DOESN'T COST THAT MUCH, THERE SHOULD BE A RECALL SINCE THERE'S THOUSANDS OF GM PICKUPS THAT HAVE THIS PROBLEM. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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