Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#10072429May 11, 2004
AIR BAGS
AIR BAGS NOT DEPLOYING ON A NEW CHEVY SILVERADO PICK-UP/ FOLLOWING A VEHICLE CRASH. DRIVER WAS INJURED, AND SCARRED. WAS HOSPITLIZED AND STILL HAVING PROBLEMS AND WILL HAVE A LIFETIME SCAR ON FACE AREA. ALSO LEGS AND THIGHS ARE SCARRED. OUR SON WAS TRAVELING AT A HIGH RATE OF SPEED PASSING, LOST CONTROL WENT OFF HIGHWAY HEAD ON INTO DEEP DITCH, FLIPPED OVER, WENT SIDE TO SIDE COMING TO REST SIDEWAYS ON TIRES THAT WERE NOW FLAT AND STILL NO AIRBAG DEPLOYMENT. SENT A COMPLAINT AND PICTURES, POLICE REPORT AND MEDICAL RECORDS TO GM, NO SATISFACTION FROM THERE. WHAT DOES A VEHICLE HAVE TO HAVE DONE TO HAVE AN AIRBAG DEPLOY???? VEHICLE WAS TOTALED. SON IS PERMANTLY SCARRED, AND PARENTS HAVE LOST FAITH IN CHEVY TRUCKS, AND AIRBAGS. HIS OLDER BROTHER CO-SIGNED SO HE WOULD HAVE A "NEW, SAFER" VEHICLE AND AM NOW SO VERY UPSET WITH GM AS TO AN EXPLANATION AS TO WHY THESE AIR BAGS DID NOT DEPLOY TO PROTECT OUR SON. THIS VEHICLE (HE WAS SPEEDING PASSING) WENT OFF THE ROAD HEAD ON INTO A DEEP DITCH, OVERTURNED SEVERAL TIMES, HIT SIDE TO SIDE IN DITCH, FLATTENED TIRES AND CAME TO REST ON SHOULDER OF ROAD. NOW HOW MUCH MORE DOES IT TAKE TO DEPLOY AN AIR BAG???? I THINK IF WE WERE WEALTHY AND COULD AFFORD A LAWYER THEY MAYBE WOULD OF LISTENED AND CHECKED THIS MORE, BUT AS WE ARE JUST "COMMON" HARD WORKING US CITIZENS, WE DON'T REALLY COUNT. ALSO OUR SON WAS DRINKING AT THE TIME OF THE INCIDENT, ( SHOULD NOT MATTER TO SAFETY OF VEHICLE EQUIPMENT) I WAS TOLD IT WAS NOT "CATASTROPIC ENOUGH" OF AN ACCIDENT TO WARRENT ANY DAMAGES. ?? THEN THEY TRIED TO SAY THE "ACCIDENT" (MEANING VEHICLE) WASN'T. I THINK WE ALL KNOW WHAT THEY MEANT. WE WERE NOT LOOKING FOR "MILLIONS" (STRETCHING IT), JUST HIS MEDICAL BILLS AND THE PROBLEM CORRECTED IN OTHER CHEVY'S SO THIS WOULD NOT HAPPEN TO SOMEONE ELSE. AS USUAL THE HONEST PEOPLE, AND HARD WORKING MIDDLE CLASS CAN GET NO HELP. PRAYERS GO OUT TO ANYONE ELSE THIS HAS HAPPENED TO AND THAT IT WON'T HAPPEN TO SOMEONE ELSE'S CHILD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10073480May 11, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE DRIVING VEHICLE LEAKED FUEL. WHEN THIS OCCURRED THE BRAKE PEDAL BECAME HARD AND FAILED TO STOP VEHICLE WHEN THE PEDAL WAS DEPRESSED, RESULTING IN A REAR END CRASH. CONSUMER SUSTAINED MINOR INJURIES. VEHICLE WAS TOWED TO THE DEALERSHIP, AND DEALERSHIP ONLY REPAIRED THE BODY PARTS DAMAGED BY THE CRASH. HOWEVER, DEALERSHIP INDICATED IT COULDN'T FIND ANY LEAK. WHEN THE CONSUMER PICKED UP THE VEHICLE FROM THE DEALERSHIP THERE WAS SMOKE COMING OUT FROM UNDER THE HOOD. DEALERSHIP INDICATED THAT THE SMOKE WAS CAUSED BY FLUID FROM THE RADIATOR, AND THE BODY PARTS THEY HAD REPLACED. THE FAILURE RECURRED WHILE DRIVING ON THE HIGHWAY AT 55 MPH. THIS CAUSED THE VEHICLE TO HYDRO PLANE FROM THE DIESEL FUEL, AND CONSUMER LOST CONTROL OF THE VEHICLE. IT WAS TOWING A TRAILER AT THE TIME OF THE INCIDENT. THE TRAILER JACK KNIFED AND DAMAGED THE SIDE OF THE VEHICLE. IT WAS TOWED TO ANOTHER DEALERSHIP, WHO FOUND A LEAK IN THE FUEL INJECTOR LINE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10067273May 11, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON DRIVER'S SIDE DOOR A PIN GOING INTO THE DOOR HINGE KEPT BREAKING OFF. VEHICLE FAILED INSPECTION BECAUSE OF THIS DEFECT. *AK DOOR PIN DROPS WHENEVER THE DOOR WAS BEING OPENED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066725May 11, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING 65 MPH THE VEHICLE STALLED WITHOUT WARNING. THIS CAUSED A LOST OF STEERING AND BRAKES. THE VEHICLE HAD BEEN INSPECTED THREE TIMES AND COULD NOT BE REPRODUCED. *AK THE FIRST PROBLEM OCCURRED WHEN THE CONSUMER WAS TRAVELING AT 75 MPH DOWN A SLOPE WHEN THE VEHICLE LOST ALL POWER (ENGINE, BRAKE, AND STEERING) THE CONSUMER WOULD HAVE TO TURN THE SWITCH FOUR TIMES IN ORDER FOR THE ENGINE TO START. THE PROBLEM REPEATED ITSELF TWO MORE TIMES WITH SIMILAR INSTANCES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067053May 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. REAR BRAKE PADS WORE OUT DUE TO DIRTY SLIDES. *AK OF THE FOUR BRAKE PADS, 3 WHERE GONE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065225May 11, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DEALER REPLACED THE FUEL TANK. ONCE AGAIN WHILE DRIVING AT NORMAL SPEED FUEL TANK COLLAPSED. *AK THE COLLAPSE OF THE FUEL TANK WAS DUE TO THE VACUUM THAT PUMP FUEL FAILED TO VENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063591May 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, PARKING BRAKE
THE REAR ROTORS WERE PITTING AND NEEDED TO BE REPLACED. THIS CONDITION DID NOT CAUSE ANY PROBLEMS WHILE DRIVING. THE ROTORS SHOULD NOT HAVE TO BE REPLACED SO SOON. *AK NOISE WAS HEARD IN THE REAR. THE ROTORS WERE COMPOSITE ROTORS, LAYERED METAL INSTEAD OF CAST AND WERE NOT TO BE TURNED OR FACED. THE ROTORS WERE RUSTED OUT, THE PARKING BRAKE DID NOT HOLD THE VEHICLE ON AN INCLINE (SERVICE BULLETIN# 10000172) *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073344May 10, 2004
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE TRYING TO START THE VEHICLE THE ENGINE WOULD NOT TURN OVER. THE CONSUMER CHECKED THE FUEL PUMP AND FOUND THAT THE CONNECTOR THAT FEEDS THE FUEL TO THE PUMP WAS BURNED OUT. THE CONSUMER WAS CONCERNED BECAUSE THE CONNECTOR WAS ACTUALLY INSIDE OF THE FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073350May 10, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
RECALL NO. #04V129000, TAILGATE SUPPORT CABLE: THE TAILGATE SUPPORT CABLE HAS BROKEN ON THE VEHICLE. THE CONSUMER RECEIVED A RECALL LETTER BUT, THE MANUFACTURER INSISTED THAT THE LETTER WAS NOT A RECALL LETTER. THE MANUFACTURER INFORMED THE CONSUMER THAT AN ACTUAL RECALL LETTER IS DUE OUT THIS SUMMER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073358May 10, 2004
SERVICE BRAKES, HYDRAULIC
THE CONSUMER HAD TO APPLY THE BRAKE SEVERAL TIMES BEFORE GETTING THE VEHICLE TO STOP. THE DEALER REPLACED THE DRUMS, ROTORS, PADS, MASTER CYLINDER AND THE BRAKE LINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072377May 10, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MY 1 1/2 YEAR OLD 2003 CHEVROLET PICKUP TRUCK, AFTER DOING WHAT IT SAYS IN ONE OF YOUR BULLETINS, CD GETS HOT, EJECTS CD, AND RESETS CLOCK TO 12:00, QUIT WORKING. WHILE I DRIVE A LOT AND THE TRUCK HAS 54000 MILES ON IT, THE STEREO HAS NEVER TOUCHED THE PAVEMENT, AND DOES NOT HAVE 54000 MILES ON IT, YET, CHEVROLET REFUSES TO REPLACE THIS DEFECTIVE STEREO SYSTEM. WHICH MEANS, I GUESS, THAT THEY HAVE A LIFE EXPECTANCY, OF THEIR STEREO SYSTEMS, OF 1 1/2 YEARS. NO HELP FROM THE DEALER, OR GENERAL MOTORS AT ALL WITH THIS COMPLAINT. THEY OFFERED TO REPLACE FOR 450.00, WHICH IS IDIOTIC TO GET REPLACED IF THEY ARE NOT GOING TO STAND BEHIND IT WHEN IT GOES BAD IN 1 1/2 YEARS. HIGHLY DISAPPOINTED IN GENERAL MOTORS LACK OF BACKING OF THEIR PRODUCTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068523May 9, 2004
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
BROKEN TAILGATE SUPPORT CABLE--SHOULD BE INCLUDED IN '00-'03 RECALL BUT ISN'T, WHY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068387May 6, 2004
SEAT BELTS:REAR/OTHER
THE VAN I PURCHASED HAS UNACCEPTABLE SEAT BELTS ON THE REAR BENCH. THE LAP BELT PORTION OF THE SEAT BELT RIDES TOO HIGH. IT RIDES UP UNDER THE ARM PITS OF A SMALLER PERSON, RATHER THAN ACROSS THE HIP BONES. I BELIEVE THIS IS A SAFETY HAZARD IF WE WERE EVER INVOLVED IN AN ACCIDENT WITH THIS VEHICLE. THE DEALER REPLACED THE PORTION OF THE BELT BOLTED TO THE FLOOR WITH A SHORTER BELT, BUT THIS DID NOT ALLEVIATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068388May 6, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC, STEERING:HYDRAULIC POWER ASSIST SYSTEM
I LOST MY POWER STEERING AND BRAKES ON MY 3500 CHEVY. 1997 PICK UP TRUCK, THERE IS ONLY 56.000 MILES ON THIS TRUCK. I HAD THE TRUCK TOWED IN AND HAD THE POWER STEERING PUMP REPLACED AT MY COST, I CALLED THE CHEY. FACTORY AND THE GIRL SAID THEY HAVEN'T HAD A PROBLEM WITH THE PUMPS. ALL I KNOW IS I'M GLAD I WASN'T TRAVELING AT HIGHWAY SPEEDS AS YOU CAN'T CONTROLL THE STEERING OR THE BRAKING ON THIS TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072224May 6, 2004
SUSPENSION:FRONT
WHILE DRIVING CONSUMER STATED THAT THE FRONT END WAS CAUSING THE STEERING TO PULL TO THE RIGHT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068412May 6, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2001 CHEVROLETE SILVERADO, ABS BRAKE FAILURES INTERMITTENT ABS SLOW SPEED FAILURES, BRAKE PEDAL GOES TO FLOOR, NO WARNING LIGTHS COME ON BEFORE OR AFTER, NO NOISE, VIBRATION ,NOTHING TO WARN BRAKES ARE GOING TO FAIL. VEHICLE AS BEEN TO DEALER 11 TIMES FOR REPAIRS, THEY DO ALL THE USUAL INSPECTIONS,READ THE COMPUTER,DRIVE VECHICLE.EXCEPT FOR ONE ,THEY HAVE NEVER CKECKED THE MAZE OF WIRES ,CONNECTIONS,AND OTHER COMPONETS THAT THE ABS RUNS THROUGH,OR IS USEING. THE GM. SHOP MANUAL GIVES STEP BY STEP INSTRUTIONS, HOW TO CHECK VECHICLE FOR INTERMITTENT ABS FAILURES. I HAVE TO DRIVE VECHICLE WITH ABS DEACTIVEATED, USING HYDRAULIC BRAKES WHICH ARE EXCELLENT, I HAVE NOT HAD ANY BRAKE FAILURES DRIVING VECHICLE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10072239May 6, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. A LOUD NOISE WAS HEARD COMING FROM DRIVER'S SIDE WHEEL. CONSUMER DROVE THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED HYDRAULIC BOOSTER SYSTEM NEEDED TO BE REPLACED DUE TO LEAKAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072250May 6, 2004
VEHICLE SPEED CONTROL
WHILE EXITING THE PARKING LOT VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS NOT ABLE TO CONTROL THE VEHICLE, RESULTING IN A COLLISION. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DETERMINE THE CAUSE OF THE PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10072150May 5, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
WHILE DRIVING AT ANY SPEED STEERING JERKED TO THE LEFT. THIS MADE IT DIFFICULT FOR VEHICLE TO KEEP ON THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072176May 5, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING AT LOW SPEEDS VEHICLE VIBRATED AND THE CONSUMER HEARD A LOUD HUMMING NOISE. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO THE MUFFLER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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