Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11681773August 20, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
General Motors is selling vehicles that are unsafe, unreliable, and unfit for consumers. My experience shows a clear pattern of negligence, misrepresentation, and disregard for public safety. On or about April of 2021, I purchased a 2021 Chevy Silverado RST z71 from Vetter chvrolet for about $56,000. GM promoted this vehicle as safe and dependable. Within the short 4 years of owning this truck, I faced major failures: engine issues, transmission problems and electrical malfunctions causing the parking break to engage on its own, at highway speeds of 70-80 mph on which nearly caused a serious accident, and failed Electronic Stability Control (ESC) system. This system helps maintain vehicle control, and a problem with it can affect braking, steering, and handling, Despite following GM’s maintenance guidelines, GM delayed repairs, denied coverage on certain failures, and left me with thousands in out-of-pocket costs. The vehicle remains unreliable and unsafe. For myself and my family, 2 children under 3 years old and one on the way. This is not an isolated issue—GM has a long history of recalls and defect cover-ups. These vehicles put lives at risk, cause financial hardship, and violate consumer trust. No one should fear for their safety in a vehicle marketed as “dependable.” This has impacted me by having : • Expensive repairs • Loss of transportation for extended periods • Ongoing fear of driving a defective vehicle with my family in it. Loss of use of my vehicle • Fear and emotional distress driving an unsafe product I have contacted GM and the dealership multiple times. Responses were dismissive, repairs were inadequate, and GM refuses accountability. Requested Resolution: Full reimbursement for all related costs Buyback (preferred) of the vehicle OR permanent repair at no cost Public acknowledgment and stronger quality control. Warning to Consumers: Think twice before trusting GM. Their failure to correct dangerous defects shows profits matter more than safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681504August 19, 2025
STEERING, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the message "Service Power Steering" was displayed, and the steering wheel was difficult to turn in either direction. Additionally, the ABS and Stabili-trac warning lights remained illuminated. The cause of the failures was not yet determined. The local dealer was informed of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 114,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681573August 19, 2025
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that while driving 30 MPH and attempting to depress the brake pedal, the message “Trailer Brakes Disabled” was displayed. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed the contact the vehicle was operating as designed, and that neither the vehicle nor the trailer would be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681681August 19, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
The soft tonneau cover that was installed on the vehicle was faulty and became detached from the metal tension bar and cant be reattached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681253August 18, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, there was an abnormal rattling sound coming from the engine compartment. The vehicle was driven to the local dealer, who diagnosed the vehicle and determined that the engine was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed of NHTSA Action Number: PE25001 (ENGINE, ENGINE AND ENGINE COOLING). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681331August 18, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The dealer was contacted, and the contact was informed that the parts were unavailable. The contact stated that the manufacturer had exceeded the limited time frame to have the parts available. The manufacturer was contacted; however, the contact was informed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681339August 18, 2025
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the vehicle failed to exceed 45 MPH while driving. The dealer was not contacted. The contact stated that the Service trailer brake system and the “Service ESC” warning light were illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681406August 18, 2025
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving from a complete stop, and while driving at various speeds, the vehicle jerked abnormally, and the transmission shifted hard. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681410August 18, 2025
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that intermittently, while attempting to slow down, while depressing the brake pedal, there was an abnormal pulsation on the brake pedal. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the rotors and brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681434August 18, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE
The contact owns a 2026 Chevrolet Silverado EV. The contact stated that while driving at an undisclosed speed and towing, the adaptive cruise control set speed independently decreased. No warning lights were illuminated. The adaptive cruise control was set at 65 MPH, and the adaptive cruise control independently reset to 42 MPH. In addition, on another occasion, the adaptive speed control was set at 65 MPH, however the adaptive cruise control independently reset to 80 MPH. The contact stated that the adaptive cruise control and the failure ceased; however, the failure reoccurred. The contact stated that the failure almost caused the vehicle to be rear-ended. The contact stated that the failure had occurred several times and usually at night. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The vehicle was scheduled for a diagnostic test. The manufacturer was not made aware of the failure. The failure mileage was approximately 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680846August 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was a loud ticking sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680592August 14, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while the vehicle was turned off and shifted into park, the tailgate opened independently. The failure occurred frequently, and the contact removed the fuse to prevent the tailgate from unlatching independently. The contact stated that the failure only occurred while the vehicle was not in drive. The dealer had been contacted and notified of the failure. After researching the failure, the contact became aware of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); and related the failure to the recall. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680616August 14, 2025
POWER TRAIN, ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked. Additionally, the transmission shifted abnormally rough, and the check engine warning light was intermittently illuminated. The contact stated that the failure could have pulled the vehicle off the road. The vehicle was taken to Napoli Kia, which was a third-party dealer assigned by the warranty company to be diagnosed. The vehicle was diagnosed with transmission failure. The contact also stated that metal shavings were found in the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was informed that parts had on back order for over eight months. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680705August 14, 2025
POWER TRAIN
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while depressing the accelerator pedal, the vehicle lost motive power. Several unknown warning lights were illuminated. The contact stated that on two different occasions, while in the middle of the road, the contact was able to restart the vehicle, and the vehicle operated as intended. The vehicle was taken to a dealer, where it was diagnosed, and determined that the transmission valve body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and was working with the contact to address the failure. The failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680734August 14, 2025
ENGINE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was a loud knocking sound coming from the engine compartment, and the vehicle shook violently, with several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680744August 14, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680296August 13, 2025
ENGINE, UNKNOWN OR OTHER
2019 Chevrolet Silverado 1500, VIN [XXX] . Purchased in 2020 from McLarty Chevrolet Little Rock, AR. Dealer, Russell Chevrolet Sherwood, AR installed remanufactured engine 03/13/2025 at Russell Chevrolet (Service Order [XXX]). Since installation of engine and last time I got it out of the shop on 8/1/25, repeated safety-critical failures: check engine light comes on/loses power/shuts off at intersections, have to push to safe place on the side of interstate or exit, wait 30-45 minutes before start waiting. Most recent 5 Breakdowns while on vacation in Florida: [XXX] Pensacola, FL in the garage, [XXX] Perdido Keys at traffic light, Flowood MS, [XXX] at a major high light, Pine Bluff AR, [XXX], [XXX] , [XXX] at traffic light. Four+ dealer visits, problem persists, unsafe to operate, major business loss. Attached documentation shows repeated failed repairs and out-of-pocket costs paying $963.73 per month to Wells Fargo. Request investigation and enforcement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680335August 13, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
While Driving without a Trailer attached to the truck or anything plugged into the Trailer plugs on the truck, the "Service Trailer Brake System" continuosly flashes up on the Dash and chimes even after mutiple "Dismiss" attempts it still comes back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680345August 13, 2025
ENGINE
Chevy Silverado 2019 6.2 liter engine malfunction causing reduced power and transmission shifting issues Vehicle speed suddenly reduced while driving 55mph. Took to independent mechanic to investigate, he states failed lifters in valve train causing missfire of cylinders. Have since taken vehicle to St. Clair Chevrolet dealer in St. Clair Mi. awaiting their investigation and solution. Several different service lights and warnings taking place at time of failure while driving and when the vehicle is shut off and restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680370August 13, 2025
FUEL/PROPULSION SYSTEM
Our truck would not start, we had to have it towed twice. We had a s Diagnostic run and the code was for the fuel pump. We had the truck towed to a local mechanic and they mentioned the open recall on fuel pumps for our make, model and year. We tried to schedule the appointment at the dealership for recalls, but our VIN was not on the list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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