Chevrolet Silverado Complaints (2003)

2,092 consumer complaints on file.

#10070971January 15, 2004
ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
FIRST TIME:MAIN COMPUTER FAILED. SECOND TIME:STALLING, RUNNING ROUGH, BOGGS DOWN AND MAKES LOUD NOISE,MIS-FIRE IN #5 & #6 CILANDER.A/C NOT WORKING.NOT FIXED. THIRD TIME: EVERYTHING SAME AS SECOND TIME AND ENGINE LIGHT NOW COMING ON.NOT FIXED. FOURTH TIME:ALL LIGHTS ON DASH COME ON AND ALL MESSAGES APPEARING ON MESSAGE BOARD.NOT FIXED. AFTER COMPUTER CHANGED TRUCK PREFORMED UNSATISFACTORY AND IS STILL UNSATISFACTORY. ALL HAVING TO DO WITH COMPUTER. TOLD IT IS A RANDOM PROBLEM THAT IS HARD TO DETECT AND MAY NOT EVER BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071121January 15, 2004
WHEELS
CENTER HUB CAPS WILL NOT STAY TIGHT. HAVE HAD A LOOSENING PROBLEM SINCE NEW. DEALER PROVIDED A BAG OF NEW PLASTIC NUTS. ON LAST TRIP THE LEFT FRONT HUB CENTER CAM OFF AND ENDED UP IN THE NORTH RIM OF THE GRAND CANYON. DEALER INSTALLED A NEW CENTER HUB CAP AND ANOTHER BAG OF NUTS. SOME OF THE NEW NUTS WOULDN'T TIGHTEN AND HAD TO BE MOVED AROUND TO DIFFERENT LOCATIONS TO TIGHTEN. I BELIEVE THE PROBLEM IS DUE TO THE STAINLESS OVER-LAY SPOT WELDED TO THE STEEL WHEEL, THUS LIMITING THE THREAD CONTACT WITH THE LUG NUTS. THE PLASTIC NUTS ONLY GRAB THE STEEL LUG NUT BY 1 OR 2 THREADS. MY WINDOW STICKER SAYS CHROME STYLE STEEL WHEELS. THIS STATEMENT IS MIS-LEADING. THEY ARE A STEEL WHEEL WITH A STAINLESS HUB CAP WELDED TO THE WHEEL AND A PLASTIC CENTER HUB WITH PLASTIC NUTS. THE SERVICE MANAGER WAS SUPPOSE TO CHECK ON THIS PROBLEM BUT NEVER HEARD BACK FROM HIM. PLEASE NOTE: I AM A MECHANIC. I KNOW HOW TO INSTALL THESE TYPE OF CENTERS. I DO NOT OVER TIGHTEN THEM AND THEY ARE INSTALLED BY HAND. I NOTICED THE PROBLEM WHEN THE TRUCK WAS NEW AND I DROVE IT HOME. I WAXED THE WHEELS AND NOTICED THE LOOSE CENTERS. THESE COULD BE DANGEROUS TO A PEDESTRIAN IF ONE FLEW OFF STRUCK THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071175January 15, 2004
VISIBILITY, UNKNOWN OR OTHER, POWER TRAIN, STRUCTURE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SUSPENSION, TIRES, EQUIPMENT:ELECTRICAL
CONSTANT WIND NOISE FROM HOOD HINGE FLAPS AND TOP WINDSHIELD SEAL AT 50 AND ABOVE. ALSO DRIVER DOOR SEAL SQUEALS. I REPAIRED THE FLAPPING NOISES MYSELF AFTER THE DEALER TRIED 6 TIMES AND SAID IT WAS MY BUG DEFLECTOR. THE DOOR SEAL WAS REPLACED AFTER 6 TRIPS AND IS WORSE NOW THAN THEN. I REPAIRED THIS AS WELL AS I COULD. THEY REPLACED 1 OF 3 SEALS. AFTER 6 VISITS FOR MY GOODYEAR TIRES (NOTHING FOUND WRONG AGAIN) THEY DECIDE TO REPLACE THEM. IT TOOK 2 WEEKS TO GET TIRES AND THEN THEY REPLACED 2. THE TRANS IS CLUNKER AND HAS COMPUTER SOFTWARE ISSUES CAUSING SHIFTING PROBLEMS AND DEALER CAN NOT DUPLICATE. THE COMPUTER THINKS IT IS OK SO NO CODES WILL BE STORED. I ALSO POINTED OUT THE GM TSB'S TO THEM ON THIS PROBLEM. I MAY AS WELL GO TO THE ZOO FOR SERVICE AT LEAST I GET TO EXPECT POOR SERVICE FROM WILD ANIMALS. I WROTE THE VP OF GM AND HE RESPONDED TO ME AND FORWARDED MY LETTER TO VP OF SALES AND SERVICE. WENT BACK FOR REPAIRS AND STILL HAVE SAME PROBLEMS AND THE NEW TIRES WITH 1000 MILES ARE BAD JUST LIKE THE OTHERS. $38,000 PIECE OF JUNK WITH $3.00 HR MONKEYS REPAIRING IT. WHAT A JOKE, THEY CAN HAVE THIS TRUCK BACK SINCE THERE IS NOTHING WRONG WITH IT. I WAS ALSO REFUSED SERVICE TWO TIMES BY MY LOCAL DEALER BECAUSE I BOUGHT IT ELSE WHERE. SERVICE MANAGER SAID: "YOU ARE NOT OUR LOYAL CUSTOMER AND IF WE DECIDE TO SERVICE YOU, YOU GO BEHIND OUR LOYAL CUSTOMERS, REGUARDLESS OF ORDER". I THINK HE MAY BE LOOKING FOR OTHER EMPLOYMENT NOW THAT THE VP CALLED ME TO DISCUSS MY CONCERNS, BUT THAT IS STILL AGAINST THE LAW AND THE GM CONTRACT. THINK I AM GOING TO JUST GET A HORSE AND WHEN IT STOPS WORKING JUST SHOOT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054221January 15, 2004
ELECTRICAL SYSTEM
LIGHTS FOR INSTRUMENT PANEL OCCASIONALLY DOES NOT WORK. BATTERY DIED. RADIO MADE LOUD HUMMING NOISE EVEN WHEN CAR SHUT OFF OVERNIGHT. AIR CONDITIONER BROKE. BUT THE CONTINUAL PROBLEM IS THE 4WD BECOMES INOPERABLE AND SERVICE 4WD MESSAGE APPEARS. GM HAS NO REPAIR. THEY STATE I MUST STOP TURN OFF THE VEHICLE AND RESTART IT IN ORDER TO "WAKE UP" THE ELECTRONICS. IT HAS BEEN IN THE REPAIR SHOP 4 TIMES IN LAST SIX MONTHS WHEN I BOUGHT IT NEW. THE DANGEROUS PART IS WHILE DRIVING IN ICE AND SNOW THE VEHICLE'S 4WD BECAME INOPERABLE RESULTING IN LOSS OF CONTROL OF VEHICLE AND A NEAR MISS CRASH. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051681January 15, 2004
SUSPENSION:REAR
WHILE DRIVING 50 MPH OR MORE THE REAR OF THE VEHICLE EXPERIENCED POOR STABILITY AND WAS UNSAFE TO DRIVE. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053198January 14, 2004
STEERING
MY DAUGHTER HAD AN ACCIDENT IN OUR 2003 CHEVROLET 1500 SERIES PICKUP TRUCK DUE TO A STEERING PROBLEM. SHE WAS MAKING A LEFT TURN AT A LOW SPEED AND SAID SOMETHING WENT WRONG WITH THE STEERING. IT MADE A POPPING/GRINDING SOUND, SPUN HER IN A CIRCLE AND CAUSED HER TO HIT A CURB AND THEN A YIELD SIGN. WE HAD THE TRUCK TOWED TO THE DEALER BECAUSE I THOUGHT IT SOUNDED LIKE A MECHANICAL PROBLEM. THE DEALER CONTACTED GM AND THEY SAID THAT THE DAMAGE WOULD HAVE TO BE REPAIRED BEFORE ANYONE COULD CHECK OUT THE STEERING. THE DAMAGE HAS BEEN REPAIRED, BUT THE DEALER SAID THEY COULD FIND NOTHING WRONG WITH THE STEERING. I DON'T BELIEVE THAT ESPECIALLY SINCE I READ AN ARTICLE REGARDING THE RECALL OF CERTAIN GM CARS WHOSE DRIVERS EXPERIENCED THE EXACT SAME PROBLEM. I ALSO READ IN THE ARTICLE THAT NHTSA IS INVESTIGATING THE 2500 AND 3500 SERIES TRUCKS AND FEEL THAT THE 1500 SERIES SHOULD ALSO BE INVESTIGATED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10052762January 9, 2004
PARKING BRAKE, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), STEERING:COLUMN, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
FIVE TIMES TRUCK (17 MONTHS OLD AND 21000 MILES) HAS BEEN TO DEALERSHIPS FOR "SERVICE 4 WHEEL DRIVE" MESSAGE CENTER INDICATOR, ABS LIGHT, PARKING BRAKE LIGHT, ALARMS, AND INOPERABLE. ALSO PROBLEMS WITH CLANKING FELT THROUGH THE STEERING WHEEL. EVERY TIME TRUCK WAS "FIXED" BY REPLACING/REPROGRAMMING THE TRANSFER CASE MODULE, AND LUBING OF STEERING COLUMN (WHICH MANUFACTURE INDICATES WAS A POOR LUBE JOB AT CONSTRUCTION). PROBLEM RECURRED. NOW DEALERSHIP INFORMS THAT THE MANUFACTURE ISSUED A TSB THAT INSTRUCTS DEALERSHIPS TO NOT REPLACE MODULES ANYMORE, AS GM IS AWARE OF PROBLEM AND NEW MODULES WILL BE NOT FIX THE PROBLEM. WERE TOLD THAT GM ENGINEERS ARE "INVESTIGATING" IT. NOW, IF MODULE FAILS AGAIN, OUR 4-WHHEL DRIVE TRUCK WILL BE WITHOUT 4-WHEEL DRIVE. DATE IS OF FIRST INCIDENT. NUMEROUS TSBS HAVE BEEN POSTED CONCERNING THESE PROBLEMS, GM DOES NOT RESPOND. DATE INDICATED IS DATE OF FIRST PROBLEM AT 8000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053492January 6, 2004
SUSPENSION
WHILE DRIVING AT ANY SPEED VEHICLE DRIFTED TO THE LEFT. CONSUMER TOOK VEHICLE TO TWO DIFFERENT DEALERS, WHO HAD DONE FOUR ALIGNMENTS, BUT THE PROBLEM STILL PERSISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052373January 4, 2004
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
TRUCK LEANS TO LEFT. TOOK TO DEALER AND WAS INFORMED NEW LEAF SPRING WAS ORDERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050872December 21, 2003
AIR BAGS
INVOLVED IN A 45 MPH COLLISION WITH ANOTHER VEHICLE. AIRBAGS IN MY 2003 CHEVROLET SILVERADO DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10049738December 15, 2003
TIRES
I OWN A 2003 Z71 EXTENDED CAB 4X4 SILVERADO W/ LESS THAN 9,000 MILES. ON NUMEROUS OCCASIONS ON WET PAVEMENT THERE IS NO TRACTION (THE TIRES JUST SPIN). THIS CAUSES PROBLEMS WHEN TAKING OFF (IE FROM A STOP LIGHT) OR STOPPING. THIS CAN CAUSE A POTENTIAL VEHICLE CRASH SITUATION ESPECIALLY IF YOU ARE ACCELERATING ACROSS TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049648December 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES NEEDED REPLACEMENT AT 2,000 MILES DUE TO FRONTAND REAR ROTORS BEING OUT OF ROUND. MY INITIAL COMPLAINT WAS DUE TO A VERY LOUD NOISE EACH MORNING UPON INITIAL BRAKING. SOUND WAS NOT A NORMAL BRAKE SQUEAL. WORK ORDER SHOWS H0042 1.0+.8+1.8 O.L.H DUE TO REAR BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049547December 10, 2003
VISIBILITY:WINDSHIELD
RATTLE SOUND AROUND THE WINDSHIELD. DEALER TRIED TO SAY IT WAS THE TIRES OUT OF BALANCE WHEN THE TRUCK WAS BRAND NEW. AFTER 3 VISITS TO THE DEALER THE PROBLEM STILL EXISTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050330December 10, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE FRONT PASSENGER SEAT BELT LOCKED IN PLACE. AS A RESULT THE PASSENGER WAS UNABLE TO MOVE. THE DEALER REPLACED THE SEAT BELT TWICE, BUT THE PROBLEM STILL PERSISTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049514December 10, 2003
STEERING
THERE IS A KNOCK OR A HARD PECKING FELT IN THE STEERING WHEEL. ESPECIALLY WHEN ON ROUGH HIGHWAYS AND WHILE TURNING. DEALER HAS BEEN NOTIFIED 3 TIMES. THEY REPLACED THE STEERING SHAFT INTERMEDIATE. FIXED THE PROBLEM BUT IT CAME BACK ABOUT AFTER 6 WEEKS. TOOK IT BACK DOWN TO THE DEALER BUT THEY DIDN'T REPLACE ANYTHING THE SECOND TIME? PROBLEM STILL EXISTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049515December 10, 2003
STEERING
VEHICLE PULLS TO THE RIGHT VERY HARD. HAS BEEN WORKED ON 5 TIMES, AND HAS BEEN ALIGNED 3 TIMES. VEHICLE STILL PULLS TO THE RIGHT. DEALER WAS UNABLE TO FIX IT. TRAVELING ABOUT 65 MPH, YOU CAN LET THE STEERING WHEEL GO AND YOU WILL BE OFF THE ROAD IN ABOUT 2 SECONDS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049510December 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN TAKING OFF FROM A STOP TRANSMISSION SLIPS, CAUSING VEHICLE TO FAIL TO MOVE, THEN ENGAGES WHEN RPMS IS HIGH CAUSING VEHICLE TO JERK INTO GEAR. CAN BE VERY DANGEROUS WHEN PULLING INTO A INTERSECTION AND VEHICLE FAILS TO MOVE. I HAVE ALMOST WRECKED SEVERAL TIMES BECAUSE OF THE DELAY. DOES NOT HAPPEN ALL THE TIME DEALERSHIP HAS BEEN NOTIFIED 7 TIMES AND FAILED TO FIX IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049511December 10, 2003
STEERING
STEERING WHEEL BINDS WHILE STOPPED AND TURNING THE STEERING WHEEL OR TAKING OFF AND TURNING. IF BACKING UP SLOWLY OR MOVING FORWARD SLOWLY AND TURNING THROUGH PARKED CARS COULD CAUSE VEHICLE TO CRASH INTO ONE WHEN THE STEERING BINDS UP. ALSO COULD CAUSE A CRASH WHILE TURNING AND STEERING BINDS AND CAUSES THE VEHICLE TO GO INTO THE DITCH. DEALER HAS BEEN NOTIFIED 3 TIMES. THEY REPLACED THE SHAFT ASSEMBLY AND GEAR BOX. BUT THE PROBLEM STILL EXISTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048215December 10, 2003
STEERING
WHEN TURNING THE STEERING WHEEL TOWARDS THE LEFT IT LOCKED UP, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *AK WHEN TURNING AND DRIVING, THERE WAS A POP IN THE FRONT END. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049349December 7, 2003
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
PASSENGER SIDE EXTERIOR MIRROR DEFROSTER NOT WORKING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado