Chevrolet Silverado Service Bulletins (2020)

2,121 manufacturer communications on file.

• February 14, 2020•Document ID: 10173397

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE

  Mfr Comm. #:

  19NA218

  Date Added:

  April 6, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a service procedure to correct a condition of Ticking Noise from the Engine.

  Associated Products (21)

  2020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Chevrolet Camaro2020 Chevrolet Corvette2020 Chevrolet Silverado2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Sierra2020 GMC Yukon2020 GMC Yukon XL2019 Cadillac CTS2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Chevrolet Camaro2019 Chevrolet Corvette2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon+ 1 more
  Associated Documents

  • DownloadMC-10173397-0001.pdf↗
• February 14, 2020•Document ID: 10172773

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  16NA119

  Date Added:

  March 30, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

  Associated Products (517)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 35002020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Corvette+ 497 more
  Associated Documents

  • DownloadMC-10172773-0001.pdf↗
• February 14, 2020•Document ID: 10172665

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  N192285430

  Date Added:

  March 23, 2020

  Manufacturer:

  CHEVROLET

  Summary

  Service Update - Certain vehicles may have an SES light, the fuel gauge unexpectedly reading empty, and/or the low fuel message falsely illuminate due to an error in the engine control module (ECM) calibration (DTC P0461). Dealers are to reprogram the ECM.

  Associated Products (1)

  2020 Chevrolet Silverado
  Associated Documents

  • DownloadMC-10172665-0001.pdf↗
• February 14, 2020•Document ID: 10172664

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  N192266750-02

  Date Added:

  March 23, 2020

  Manufacturer:

  GMC

  Summary

  Service Update - On vehicles that are equipped with a 6.6L diesel engine, may have one or more of the following conditions exist: 1. The instrument panel cluster may incorrectly display the message ?DEF Low? when a diesel exhaust fluid (DEF) controller internal fault is detected (DTC P20FF), instead of displaying the proper ?Service DEF System? message. 2. The customer may complain of excessive engine fan noise at a low vehicle speed. 3. Under certain conditions, the diagnostic system may set one of the following DTC?s when there is no problem with a component: (P20EE, P226D, P16F3 and P129F). Dealers are to reprogram the engine control module and perform NOx and Catalyst Resets and Regen Enable.

  Associated Products (2)

  2020 Chevrolet Silverado2020 GMC Sierra
  Associated Documents

  • DownloadMC-10172664-0001.pdf↗
• February 14, 2020•Document ID: 10172662

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT

  Mfr Comm. #:

  N192286190

  Date Added:

  March 23, 2020

  Manufacturer:

  CHEVROLET

  Summary

  Service Update - Certain vehicles may have a condition where the thermal cover may accelerate corrosion of the low pressure diesel hydrocarbon injector. Dealers are to remove the low pressure diesel hydrocarbon injector thermal cover.

  Associated Products (2)

  2020 Chevrolet Silverado2020 GMC Sierra
  Associated Documents

  • DownloadMC-10172662-0001.pdf↗
• February 13, 2020•Document ID: 10173423

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIE0554

  Date Added:

  April 6, 2020

  Manufacturer:

  CADILLAC

  Summary

  This engineering information (EI) is requesting information from the field to perform the check list provided and contact the engineer in regards to Instrument Panel Cluster (IPC) Gages at Zero, Multiple Warning Lights On, No Chimes and/or Turn Single Audio.

  Associated Products (16)

  2020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Chevrolet Silverado2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Sierra2020 GMC Yukon2020 GMC Yukon XL2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon2019 GMC Yukon XL
  Associated Documents

  • DownloadMC-10173423-0001.pdf↗
• February 13, 2020•Document ID: 10172658

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  N192282970-01

  Date Added:

  March 23, 2020

  Manufacturer:

  CHEVROLET

  Summary

  Service Update - Certain vehicles may have a condition where the check engine or the reduced power mode light may come on during start-up or while driving. Reprogram the engine control module and the reductant control module.

  Associated Products (2)

  2020 Chevrolet Silverado2020 GMC Sierra
  Associated Documents

  • DownloadMC-10172658-0001.pdf↗
• February 13, 2020•Document ID: 10172317

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

  Mfr Comm. #:

  PIT5732

  Date Added:

  March 9, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information provides information to the technician on relocating the DEF tank to install a service body. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 156. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."

  Associated Products (2)

  2020 Chevrolet Silverado2020 GMC Sierra
  Associated Documents

  • DownloadMC-10172317-0001.pdf↗
• February 11, 2020•Document ID: 10173424

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIE0555

  Date Added:

  April 6, 2020

  Manufacturer:

  GMC

  Summary

  This engineering information (EI) bulletin is requesting information from the field on vehicles experiencing reduced engine power. GM Engineering needs to gather information to root cause the customer concern and develop a field fix.

  Associated Products (2)

  2020 Chevrolet Silverado2020 GMC Sierra
  Associated Documents

  • DownloadMC-10173424-0001.pdf↗
• February 7, 2020•Document ID: 10172784

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT

  Mfr Comm. #:

  18NA073

  Date Added:

  March 30, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

  Associated Products (245)

  2020 Buick Enclave2020 Buick Encore2020 Buick Envision2020 Buick Regal2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet 35002020 Chevrolet 4500HD2020 Chevrolet 5500HD2020 Chevrolet Blazer2020 Chevrolet Bolt EV2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Equinox+ 225 more
  Associated Documents

  • DownloadMC-10172784-0001.pdf↗
• February 6, 2020•Document ID: 10172652

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  N192280450

  Date Added:

  March 23, 2020

  Manufacturer:

  GMC

  Summary

  Customer Satisfaction Program - Certain vehicles, equipped with the 6-speed automatic transmission, may have a condition in which there is a slight deformation in the stator shaft. Drivers may experience vibration and a decrease in shift performance. Dealers are to replace the transmission.

  Associated Products (3)

  2020 Chevrolet Colorado2020 Chevrolet Silverado2019 GMC Sierra
  Associated Documents

  • DownloadMC-10172652-0001.pdf↗
• February 6, 2020•Document ID: 10172312

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; LANE DEPARTURE: LANE KEEP: STEERING ASSIST

  Mfr Comm. #:

  PIT5721A

  Date Added:

  March 9, 2020

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have Lane Keep Assist inoperative with the lane keep assist switch LED is always on and the lane keep assist Icon is not illuminated on the IPC after a programming event. Technician will need to ensure that the Front View Camera Module has been properly SPS programmed and SPS configured. Technician will also perform the "Front View Camera Module Calibration" procedure using Global Diagnostic System 2.

  Associated Products (4)

  2020 Chevrolet Silverado2020 GMC Sierra2019 Chevrolet Silverado2019 GMC Sierra
  Associated Documents

  • DownloadMC-10172312-0001.pdf↗
• February 5, 2020•Document ID: 10172308

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  PIT5636B

  Date Added:

  March 9, 2020

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates an issues with a SES MIL and DTC P1005 and to replace the fuel pump driver control module with an updated part number.

  Associated Products (4)

  2020 Chevrolet Silverado2020 GMC Sierra2019 Chevrolet Silverado2019 GMC Sierra
  Associated Documents

  • DownloadMC-10172308-0001.pdf↗
• February 4, 2020•Document ID: 10172304

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIT5411S

  Date Added:

  March 9, 2020

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication advises the technician that the Radio or Tuner, radio controls, Integrated Center Stack, HUD's, IPC's, and radio displays are placed on restriction through the General Motors Technical Assistance Center. Dealers will need to contact General Motors Technical Assistance Center for further assistance.

  Associated Products (19)

  2020 Buick Enclave2020 Cadillac CT42020 Cadillac CT52020 Cadillac XT42020 Cadillac XT52020 Cadillac XT62020 Chevrolet Blazer2020 Chevrolet Camaro2020 Chevrolet Colorado2020 Chevrolet Equinox2020 Chevrolet Malibu2020 Chevrolet Silverado2020 Chevrolet Sonic2020 Chevrolet Traverse2020 Chevrolet Trax2020 GMC Acadia2020 GMC Canyon2020 GMC Sierra2020 GMC Terrain
  Associated Documents

  • DownloadMC-10172304-0001.pdf↗
• February 4, 2020•Document ID: 10172303

  Service Bulletin/Repair Instructions
  EQUIPMENT; POWER TRAIN

  Mfr Comm. #:

  PIP5677B

  Date Added:

  March 9, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates to the dealer technician that the 10L60, 10L80 and the 10L90 transmissions have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.

  Associated Products (6)

  2020 Cadillac CT42020 Cadillac CT52020 Cadillac CT62020 Chevrolet Camaro2020 Chevrolet Silverado2020 GMC Sierra
  Associated Documents

  • DownloadMC-10172303-0001.pdf↗
• February 3, 2020•Document ID: 10172301

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  PIT5731A

  Date Added:

  March 9, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates The vehicle may have a concern of not turning as sharp one way or the other and/or the turning radius is not the same in either direction. The steering will not go stop to stop due to the steering limitation valves being out of adjustment. Before replacing the steering gear try to learn the steering limitation valves.

  Associated Products (2)

  2020 Chevrolet Silverado2019 Chevrolet Silverado
  Associated Documents

  • DownloadMC-10172301-0001.pdf↗
• January 31, 2020•Document ID: 10171320

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  PIT5731

  Date Added:

  February 10, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates The vehicle may have a concern of not turning as sharp one way or the other and/or the turning radius is not the same in either direction. The steering will not go stop to stop due to the steering limitation valves being out of adjustment. Before replacing the steering gear try to learn the steering limitation valves.

  Associated Products (2)

  2020 Chevrolet Silverado2019 Chevrolet Silverado
  Associated Documents

  • DownloadMC-10171320-0001.pdf↗
• January 31, 2020•Document ID: 10171316

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIP5689C

  Date Added:

  February 10, 2020

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates to the technician to reprogram the engine control module and, if necessary, diagnose and repair P24B0.

  Associated Products (2)

  2020 Chevrolet Silverado2020 GMC Sierra
  Associated Documents

  • DownloadMC-10171316-0001.pdf↗
• January 31, 2020•Document ID: 10172884

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  DOR-E2P5T-03

  Date Added:

  March 30, 2020

  Manufacturer:

  CHEVROLET

  Summary

  This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

  Associated Products (56)

  2020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Chevrolet Silverado2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Yukon2020 GMC Yukon XL2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon2019 GMC Yukon XL2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe+ 36 more
  Associated Documents

  • DownloadMC-10172884-0001.pdf↗
• January 31, 2020•Document ID: 10172883

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  DOR-D8C4T-03

  Date Added:

  March 30, 2020

  Manufacturer:

  GMC

  Summary

  This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

  Associated Products (53)

  2020 Cadillac Escalade2020 Cadillac Escalade ESV2020 Chevrolet Silverado2020 Chevrolet Suburban2020 Chevrolet Tahoe2020 GMC Sierra2020 GMC Yukon2020 GMC Yukon XL2019 Cadillac Escalade2019 Cadillac Escalade ESV2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon2019 GMC Yukon XL2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Silverado2018 Chevrolet Suburban+ 33 more
  Associated Documents

  • DownloadMC-10172883-0001.pdf↗