Chevrolet Silverado Service Bulletins

10,441 manufacturer communications on file.

• October 1, 2017•Document ID: 10190339

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT

  Mfr Comm. #:

  150603002H

  Date Added:

  April 16, 2021

  Manufacturer:

  GMC

  Summary

  Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.

  Associated Products (140)

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  Associated Documents

  • DownloadMC-10190339-0001.pdf↗
• October 1, 2017•Document ID: 10190338

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  150089005A

  Date Added:

  April 16, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Essential Tools that Include Consumable Parts (U.S. Only)

  Associated Products (741)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Buick Regal TourX2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac SRX2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet 35002018 Chevrolet 4500HD2018 Chevrolet 4500XD2018 Chevrolet 5500HD2018 Chevrolet 5500XD+ 721 more
  Associated Documents

  • DownloadMC-10190338-0001.pdf↗
• October 1, 2017•Document ID: 10190337

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:REAR:SHOCK ABSORBER

  Mfr Comm. #:

  150089004B

  Date Added:

  April 16, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

  Associated Products (794)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Buick Regal TourX2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac SRX2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet 35002018 Chevrolet 4500HD2018 Chevrolet 4500XD2018 Chevrolet 5500HD2018 Chevrolet 5500XD+ 774 more
  Associated Documents

  • DownloadMC-10190337-0001.pdf↗
• October 1, 2017•Document ID: 10190336

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  140089004D

  Date Added:

  April 16, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.

  Associated Products (130)

  2018 Buick Cascada2018 Chevrolet Colorado2018 Chevrolet Cruze2018 Chevrolet Express2018 Chevrolet Impala2018 Chevrolet Silverado2018 Chevrolet Sonic2018 Chevrolet Spark2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 Chevrolet Trax2018 GMC Acadia2018 GMC Canyon2018 GMC Savana2018 GMC Sierra2018 GMC Terrain2018 GMC Yukon2018 GMC Yukon XL2017 Buick Cascada2017 Buick Enclave+ 110 more
  Associated Documents

  • DownloadMC-10190336-0001.pdf↗
• October 1, 2017•Document ID: 10190329

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Mfr Comm. #:

  17-NA-331

  Date Added:

  April 15, 2021

  Manufacturer:

  CADILLAC

  Summary

  Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temporarily not available at times but the RVC will remain on during the concern. Additionally, no related DTCs will be found if this bulletin applies. One example of when this concern may be observed is if a customer quickly starts the car and immediately places the shifter in Reverse while the infotainment system is still in the initial boot up process. Cause This is a result of the RVC image being provided via an alternate robust RVC feed from the Video Bypass Module (NGI systems) or from the radio (BYOM2 and Info 3.0 systems). This alternate robust RVC feed is provided in the event that the primary RVC feed is not available for any reason just to ensure that the RVC image is always present when in reverse. Correction If this concern is experienced and no related codes are present, DO NOT replace any parts as it is normal for the RVC guidelines not to be present when the RVC image being displayed is from the alternate robust RVC feed. If this occurs after quickly starting the vehicle and immediately placing the shifter in Drive, the RVC guidelines can be displayed again in most cases if they are really needed by safely coming to a stop, placing the transmission in Park for a moment, and then shifting to Reverse again.

  Associated Products (38)

  2018 Buick Enclave2018 Buick LaCrosse2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Impala2018 Chevrolet Malibu2018 Chevrolet Silverado2018 Chevrolet Sonic2018 Chevrolet Suburban+ 18 more
  Associated Documents

  • DownloadMC-10190329-0001.pdf↗
• October 1, 2017•Document ID: 10190325

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PIE-0395A

  Date Added:

  April 16, 2021

  Manufacturer:

  GMC

  Summary

  Engineering Information – Malfunction Indicator Lamp Illuminated with DTC P22FE Set if you encounter a vehicle with the above condition, refer to SI for further diagnosis.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10190325-0001.pdf↗
• October 1, 2017•Document ID: 10190323

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; VISIBILITY:REARVIEW MIRRORS/DEVICES

  Mfr Comm. #:

  PI-1255E

  Date Added:

  April 16, 2021

  Manufacturer:

  GMC

  Summary

  Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle. The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.

  Associated Products (6)

  2016 Chevrolet Silverado2016 GMC Sierra2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10190323-0001.pdf↗
• October 1, 2017•Document ID: 10190321

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  140089004D

  Date Added:

  April 16, 2021

  Manufacturer:

  GMC

  Summary

  Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.

  Associated Products (126)

  2018 Buick Cascada2018 Chevrolet Colorado2018 Chevrolet Cruze2018 Chevrolet Express2018 Chevrolet Impala2018 Chevrolet Silverado2018 Chevrolet Sonic2018 Chevrolet Spark2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 Chevrolet Trax2018 GMC Acadia2018 GMC Canyon2018 GMC Savana2018 GMC Sierra2018 GMC Yukon2018 GMC Yukon XL2017 Buick Cascada2017 Buick Enclave2017 Buick Encore+ 106 more
  Associated Documents

  • DownloadMC-10190321-0001.pdf↗
• October 1, 2017•Document ID: 10190320

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT

  Mfr Comm. #:

  070849020M

  Date Added:

  April 16, 2021

  Manufacturer:

  GMC

  Summary

  IPC Odometer Programming Method Quick Reference Guide

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  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Buick Regal TourX2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac SRX2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet 35002018 Chevrolet 4500HD2018 Chevrolet 4500XD2018 Chevrolet 5500HD2018 Chevrolet 5500XD+ 774 more
  Associated Documents

  • DownloadMC-10190320-0001.pdf↗
• October 1, 2017•Document ID: 10190318

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  17-NA-337

  Date Added:

  April 15, 2021

  Manufacturer:

  BUICK

  Summary

  All or Some Options May Be Missing from Driver Information Center (DIC) “Info Pages” Menu Due to Them Not Being Selected Condition Some customers may comment that with the “Info” option selected from the main menu (1), the “Info Pages” are blank (2) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the “active info pages” menu. Correction If this concern is encountered, determine if all/any of the selections in the “active info pages” menu are not selected. To do this, follow the steps listed below.

  Associated Products (78)

  2018 Buick Enclave2018 Buick Encore2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Impala2018 Chevrolet Malibu2018 Chevrolet Silverado2018 Chevrolet Suburban+ 58 more
  Associated Documents

  • DownloadMC-10190318-0001.pdf↗
• October 1, 2017•Document ID: 10190313

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  17-NA-327

  Date Added:

  April 15, 2021

  Manufacturer:

  CADILLAC

  Summary

  Information for Dead Battery Condition Some customers may comment on the following conditions: • Dead battery • Dead battery after car sits a couple days Cause This condition may be caused by the OnStar® module staying awake, drawing power from the battery. Correction Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged. Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History (GWM/IVH). If the VIN is flagged, do a Blue Button Press from the vehicle and request a "Re-configuration" and operational evaluation.

  Associated Products (14)

  2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac Escalade2017 Chevrolet Corvette2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac ATS2016 Cadillac CTS2015 Cadillac ATS2015 Cadillac CTS
  Associated Documents

  • DownloadMC-10190313-0001.pdf↗
• October 1, 2017•Document ID: 10190267

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  17-NA-219

  Date Added:

  April 14, 2021

  Manufacturer:

  GMC

  Summary

  Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P249D, P249E, U029D, U029E Set Some customers may comment that the MIL is illuminated. The technician may find one or more of the following DTCs set: • U029D • U029E • P249D • P249E Note: The graphic above depicts an example of a torn and missing seal. • Moisture intrusion past a damaged (1) seal located in the connector for the NOx sensor wiring harness. • Missing (2) seal located in the connector for the NOx sensor wiring harness. Correction If you encounter a vehicle with the above concern, perform normal diagnostics for the codes set. ⇒ If diagnostics lead to NOx sensor replacement, inspect the mating chassis electrical connector for corrosion. Clean and repair as necessary.

  Associated Products (14)

  2018 Chevrolet Colorado2018 Chevrolet Express2018 Chevrolet Silverado2018 GMC Canyon2018 GMC Savana2018 GMC Sierra2017 Chevrolet Colorado2017 Chevrolet Express2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Savana2017 GMC Sierra2016 Chevrolet Colorado2016 GMC Canyon
  Associated Documents

  • DownloadMC-10190267-0001.pdf↗
• October 1, 2017•Document ID: 10190241

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

  Mfr Comm. #:

  17-NA-291

  Date Added:

  April 14, 2021

  Manufacturer:

  GMC

  Summary

  Intermittent Pop Noise from Speakers Followed by a Reset of Radio and Clock Condition Some customers may comment on an intermittent pop noise from the speakers, followed by a reset of the radio and clock. Upon inspection, the technician will not find any codes stored. Cause - This may be due to an internal radio concern. Correction - If this concern is experienced, replace the radio assembly.

  Associated Products (8)

  2017 Chevrolet Colorado2017 Chevrolet Impala2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Canyon2017 GMC Sierra2017 GMC Yukon
  Associated Documents

  • DownloadMC-10190241-0001.pdf↗
• October 1, 2017•Document ID: 10190233

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  17-NA-171

  Date Added:

  April 14, 2021

  Manufacturer:

  GMC

  Summary

  Hesitation, Stalling, Engine Speed Flare While Coasting, Unintended Acceleration Feel During a Parking Lot Maneuver, Reduced Surge in Low Speed Maneuvers, Stumble, Harsh Tip-In/Tip-Out, Park-Reverse-Drive Shift Concerns, Harsh Shifts, Erratic Shifts, Engine Vibration, Vibration, Buzz and/or Humming from Steering Wheel, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0097, P054F, P24B1, P24C7, P0128, P2BAA, P2635, P11CC, P10D1, P0483, P2636, P0181, P22FE, P0263, P0266, P0269, P0272, P0275, P0278, P0281, P0284, P040C, P040D, P041C, P041D Set Cause This condition may be caused by an anomaly in the Engine Control Module (ECM) and the Transmission Control Module (TCM). Note: It is important that both the ECM and TCM are updated to the latest software. Not updating both modules may result in additional undesired vehicle performance. If the ECM and TCM have the latest calibrations, refer to SI for the DTC set or existing condition. Validate the ECM and TCM have the latest software calibration. • If the ECM and TCM are not at the latest calibration, using TIS2Web, select (K20/K71) Engine and Transmission Control Module. ⇒ Both modules must be reprogrammed sequentially to the latest software calibration available. • If the modules have the latest calibrations, refer to SI for the DTC set.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10190233-0001.pdf↗
• October 1, 2017•Document ID: 10190229

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  16-NA-175

  Date Added:

  April 13, 2021

  Manufacturer:

  CHEVROLET

  Summary

  SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.

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  Associated Documents

  • DownloadMC-10190229-0001.pdf↗
• September 29, 2017•Document ID: 10159594

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  17NA171

  Date Added:

  May 13, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a procedure to reprogram the ECM and TCM to the latest calibrations to correct the concerns.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10159594-0001.pdf↗
• September 29, 2017•Document ID: 10159301

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:LABELS

  Mfr Comm. #:

  211813-09292017-

  Date Added:

  April 30, 2019

  Manufacturer:

  GMC

  Summary

  17357 and 17366 - Service update. General Motors has released four field actions related to a condition in which certain vehicles may have an incorrect torsion bar built into the front seat belt retractors. Vehicles in dealer new inventory were placed on stop delivery earlier this month and the field actions were released as parts become available. This message is being sent to provide a summary of the status of these field actions. Part Numbers - An issue has been reported that some of the belt kit part numbers listed in these bulletins may not be listed in EPC. This makes it difficult to identify which part number to install on the vehicle. We are quickly working to remedy this situation. Until the correction is completed, dealers should verify part number progressions utilizing their parts system resources prior to reaching out for additional assistance. We apologize for this inconvenience and hope to have it corrected soon. Service Update Bulletin 17357 - Applies to certain vehicles. The total number of U.S. vehicles involved is approximately 14,483. Dealers will replace the Monroney label. Bulletin 17357 was released to dealers on 9/6. If you have not received a replacement window label for a vehicle in dealer new inventory, please request a replacement using the process given in the bulletin. Service Update Bulletin 17366 - Applies to certain vehicles. The total number of U.S. vehicles involved is approximately 345. Dealers will replace seat belt retractors in first row driver and passenger position with correct parts. Bulletin 17366 was released to dealers on 9/22. The parts pre-ship has completed and dealers should begin receiving parts now.

  Associated Products (4)

  2018 Chevrolet Silverado2018 GMC Sierra2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10159301-0001.pdf↗
• September 29, 2017•Document ID: 10157044

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP5524

  Date Added:

  April 8, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates to the dealer technicians that the glow plug control module software needs to be updated anytimg a glowplug is replaced.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10157044-0001.pdf↗
• September 28, 2017•Document ID: 10157042

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PIT5585

  Date Added:

  April 8, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that will have an intermittent pop noise from the speakers followed by a reset of the radio and clock. Technician will need to check for Diagnostic Trouble Codes and also check the battery for proper cable connections. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

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  2016 Chevrolet Colorado2016 Chevrolet Impala2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Canyon2016 GMC Sierra2016 GMC Yukon2015 Chevrolet Colorado2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon
  Associated Documents

  • DownloadMC-10157042-0001.pdf↗
• September 28, 2017•Document ID: 10157041

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIT5236K

  Date Added:

  April 8, 2019

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

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  Associated Documents

  • DownloadMC-10157041-0001.pdf↗