Chevrolet Silverado Service Bulletins (2001)

837 manufacturer communications on file.

• April 20, 2015•Document ID: 10114474

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIT5399

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

  Associated Products (739)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 719 more
  Associated Documents

  • DownloadMC-10114474-0001.pdf↗
• April 17, 2015•Document ID: 10114470

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC4310L

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

  Associated Products (698)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 678 more
  Associated Documents

  • DownloadMC-10114470-0001.pdf↗
• April 7, 2015•Document ID: 10114453

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

  Mfr Comm. #:

  PIP5280

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a buzz noise at idle after fuel pressure regulator replacement. Technician will need to gain access to the fuel pump. After gaining access to the fuel pump check the power and ground for voltage drop with the key in the off from the fuel pump to the battery post. Technician should also check the pin fit and terminal drag. Technician may replace the fuel pump connector with the updated part using the latest version service bulletin 04-06-04-088C. Technician should inspect voltage drop points at the UBEC, fuel pump relay, ground at the frame and the battery cable grounds. If excessive resistance is found at the crimps, replace the crimp n seal splice sleeves for the affected circuits. If the circuits do not have high resistance replace the regulator using part number 19236428.

  Associated Products (34)

  2003 Chevrolet Express2003 Chevrolet Silverado2003 Chevrolet Suburban2003 Chevrolet Tahoe2003 GMC Savana2003 GMC Yukon2003 GMC Yukon XL2002 Chevrolet Express2002 Chevrolet Silverado2002 Chevrolet Suburban2002 Chevrolet Tahoe2002 GMC Savana2002 GMC Yukon2002 GMC Yukon XL2001 Chevrolet Express2001 Chevrolet Silverado2001 Chevrolet Suburban2001 Chevrolet Tahoe2001 GMC Savana2001 GMC Yukon+ 14 more
  Associated Documents

  • DownloadMC-10114453-0001.pdf↗
• April 1, 2015•Document ID: 10114448

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:TAILGATE

  Mfr Comm. #:

  PIT3227K

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (73)

  2015 Chevrolet Colorado2015 Chevrolet Silverado2015 GMC Canyon2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra2013 Cadillac Escalade2013 Chevrolet Avalanche2013 Chevrolet Silverado2013 GMC Sierra2012 Cadillac Escalade2012 Chevrolet Avalanche2012 Chevrolet Colorado2012 Chevrolet Silverado2012 GMC Canyon2012 GMC Sierra2011 Cadillac Escalade2011 Chevrolet Avalanche2011 Chevrolet Colorado2011 Chevrolet Silverado+ 53 more
  Associated Documents

  • DownloadMC-10114448-0001.pdf↗
• March 2, 2015•Document ID: 10135369

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-08-73-001

  Date Added:

  May 7, 2018

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.

  Associated Products (533)

  2013 Buick Enclave2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Chevrolet Avalanche2013 Chevrolet Corvette2013 Chevrolet Express2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 Chevrolet Traverse2013 GMC Acadia2013 GMC Savana2013 GMC Sierra2013 GMC Yukon2013 GMC Yukon XL2012 Buick Enclave2012 Cadillac CTS2012 Cadillac Escalade2012 Cadillac Escalade ESV2012 Chevrolet Avalanche+ 513 more
  Associated Documents

  • DownloadMC-10135369-0001.pdf↗
• March 2, 2015•Document ID: 10135368

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  PI02003D

  Date Added:

  May 7, 2018

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .

  Associated Products (147)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Colorado2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL2013 Cadillac Escalade2013 Cadillac Escalade ESV+ 127 more
  Associated Documents

  • DownloadMC-10135368-0001.pdf↗
• March 2, 2015•Document ID: 10113722

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  15-08-73-001

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.

  Associated Products (543)

  2013 Buick Enclave2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Chevrolet Avalanche2013 Chevrolet Corvette2013 Chevrolet Express2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 Chevrolet Traverse2013 GMC Acadia2013 GMC Savana2013 GMC Sierra2013 GMC Yukon2013 GMC Yukon XL2012 Buick Enclave2012 Cadillac CTS2012 Cadillac Escalade2012 Cadillac Escalade ESV2012 Chevrolet Avalanche+ 523 more
  Associated Documents

  • DownloadMC-10113722-0001.pdf↗
• March 2, 2015•Document ID: 10113721

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT

  Mfr Comm. #:

  PI02003D

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .

  Associated Products (150)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Colorado2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Chevrolet Silverado2014 Chevrolet Suburban2014 Chevrolet Tahoe2014 GMC Sierra2014 GMC Yukon2014 GMC Yukon XL2013 Cadillac Escalade2013 Cadillac Escalade ESV+ 130 more
  Associated Documents

  • DownloadMC-10113721-0001.pdf↗
• February 13, 2015•Document ID: 10114408

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIT5264C

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

  Associated Products (698)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 678 more
  Associated Documents

  • DownloadMC-10114408-0001.pdf↗
• January 16, 2015•Document ID: 10139422

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PI1394

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.

  Associated Products (642)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 622 more
  Associated Documents

  • DownloadMC-10139422-0001.pdf↗
• January 15, 2015•Document ID: 10139418

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PI1391

  Date Added:

  June 4, 2018

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin provides a diagnostic tip for coolant leak at oil cooler inlet pipe o-ring after service engine replacement.

  Associated Products (30)

  2010 Chevrolet Express2010 Chevrolet Silverado2010 GMC Savana2010 GMC Sierra2009 Chevrolet Express2009 Chevrolet Silverado2009 GMC Savana2009 GMC Sierra2008 Chevrolet Express2008 Chevrolet Silverado2008 GMC Savana2008 GMC Sierra2007 Chevrolet Express2007 Chevrolet Silverado2007 GMC Savana2007 GMC Sierra2006 Chevrolet Express2006 Chevrolet Silverado2006 GMC Savana2006 GMC Sierra+ 10 more
  Associated Documents

  • DownloadMC-10139418-0001.pdf↗
• January 14, 2015•Document ID: 10114343

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC3278F

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

  Associated Products (696)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 676 more
  Associated Documents

  • DownloadMC-10114343-0001.pdf↗
• January 14, 2015•Document ID: 10114342

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC4310K

  Date Added:

  August 15, 2017

  Manufacturer:

  PONTIAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

  Associated Products (698)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 678 more
  Associated Documents

  • DownloadMC-10114342-0001.pdf↗
• January 14, 2015•Document ID: 10094888

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC3278F

  Date Added:

  March 14, 2017

  Manufacturer:

  CHEVROLET

  Summary

  THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.

  Associated Products (547)

  2016 Chevrolet Spark2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Malibu2015 Chevrolet Silverado2015 Chevrolet Sonic2015 Chevrolet Spark2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 Chevrolet Traverse2015 Chevrolet Trax2015 Chevrolet Volt2015 GMC Acadia2015 GMC Canyon+ 527 more
  Associated Documents

  • DownloadMC-10094888-0001.pdf↗
• December 11, 2014•Document ID: 10126237

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  030848006J

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.

  Associated Products (615)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express2015 Chevrolet Impala2015 Chevrolet Malibu+ 595 more
  Associated Documents

  • DownloadMC-10126237-0001.pdf↗
• December 11, 2014•Document ID: 10114778

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  PIP3161H

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicle with a clunk type noise on start up with the vehicle in park when the vehicle is equipped Allison LCT1000 transmission. This condition is considered to be an operating characteristic of the Allison LCT1000 transmission.

  Associated Products (27)

  2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra2013 Chevrolet Silverado2013 GMC Sierra2012 Chevrolet Silverado2012 GMC Sierra2011 Chevrolet Silverado2011 GMC Sierra2010 Chevrolet Silverado2010 GMC Sierra2009 Chevrolet Silverado2009 GMC Sierra2008 Chevrolet Silverado2008 GMC Sierra2007 Chevrolet Silverado2007 GMC Sierra2006 Chevrolet Silverado2006 GMC Sierra+ 7 more
  Associated Documents

  • DownloadMC-10114778-0001.pdf↗
• December 10, 2014•Document ID: 10114776

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS; SUSPENSION; STRUCTURE:FRAME AND MEMBERS

  Mfr Comm. #:

  PIT3098E

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.

  Associated Products (89)

  2015 Chevrolet Silverado2014 Chevrolet Silverado2013 Chevrolet Silverado2013 Chevrolet Suburban2013 GMC Yukon2013 GMC Yukon XL2012 Chevrolet Silverado2012 Chevrolet Suburban2012 GMC Yukon2012 GMC Yukon XL2011 Chevrolet Silverado2011 Chevrolet Suburban2011 GMC Yukon2011 GMC Yukon XL2010 Chevrolet Silverado2010 Chevrolet Suburban2010 GMC Yukon2010 GMC Yukon XL2009 Chevrolet Silverado2009 Chevrolet Suburban+ 69 more
  Associated Documents

  • DownloadMC-10114776-0001.pdf↗
• November 21, 2014•Document ID: 10114746

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5029F

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.

  Associated Products (663)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 643 more
  Associated Documents

  • DownloadMC-10114746-0001.pdf↗
• November 4, 2014•Document ID: 10114705

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIT5264B

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

  Associated Products (623)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 603 more
  Associated Documents

  • DownloadMC-10114705-0001.pdf↗
• November 1, 2014•Document ID: 10245951

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIT5264B

  Date Added:

  December 4, 2023

  Manufacturer:

  GMC

  Summary

  Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.

  Associated Products (808)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CT62015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XT52015 Cadillac XTS2015 Chevrolet 35002015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Cobalt2015 Chevrolet Colorado+ 788 more
  Associated Documents

  • DownloadMC-10245951-0001.pdf↗