Chevrolet Malibu Complaints

293 consumer complaints on file.

#11695082October 22, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Dear NHTSA: I am submitting this complaint because my vehicle, a 2021 Chevrolet Malibu (VIN [XXX] ), is included in Emission Recall N252516900 issued by General Motors concerning the Fuel Pump Power Control Module. Despite that inclusion, I have experienced the following: - A prior near-fatal incident in 2023 when the vehicle unexpectedly shut off while stopped at a red light (engine stall) due to the root defect. - The dealer has informed me I now need a new 12-V battery (just over one year old), a new AC compressor, and a new drive/serpentine belt. - The defect referenced in the recall (interruption of fuel flow) is reasonably the root cause of these consequential failures (battery stress, accessory drive stress). - I have been without the vehicle for 11 days, have not been provided adequate interim mobility support, and have not received timely resolution from GM under my Case #XXX (agent Jasmine who has followed her company's protocol while remaining helpful and empathetic; supervisor Stephanie called October 17, 2025). Requested relief: 1. That GM be required to pay for the recall work (module replacement) **and** reimburse/cover the consequential damage (battery, compressor, belt). 2. Interim remedy: loaner vehicle or rental reimbursement for days without vehicle. 3. Acknowledgment of the safety risk posed by the defect and record of the stall incident. Thank you for your attention to this matter. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694295October 18, 2025
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle was parked, all windows and doors closed. Key remained out of the vehicle. Car parked for several hours without being touched, when suddenly it began to roll forward on its own. The car continued forward and quickly went down a short hill into a rocky area of a field before coming to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693964October 16, 2025
POWER TRAIN
The contact owns a 2021 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed and attempting to accelerate after a stop, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the transmission unexpectedly downshifted before slamming into gear. The contact stated that when the vehicle slammed into gear, the contact was violently pushed into the back of the seat. No warning lights were illuminated, but the message “Shift to Park” was displayed on the instrument panel. The contact stated that during the failure, the brake pedal was depressed to reboot, and the contact had to manually move the leather cover on the shift lever to move the lever. The contact stated that whenever the temperature on the transmission was at 180 degrees, the transmission would downshift. The vehicle was taken to several dealers; however, the dealers were unable to replicate that failure. The solenoid valve was replaced on the vehicle; however, the failure persisted. The contact related the failures to Technical Service Bulletin: PIP5819B. The manufacturer was informed of the failure. The failure mileage was approximately 6,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693337October 14, 2025
UNKNOWN OR OTHER
I own a 2021 Chevrolet Malibu. Recently upon arriving at my destination and shifting the vehicle into park, the message "Shift to Park" was displayed with the gear shifter already in park(P). The primary engine was off but the electrical features remain on/operating. After abruptly jerking the vehicle into park a few times, I was able to turn off the vehicle. The most recent time, after several attempts to have the car read that the car was in park, I was unable to disengage. I searched the internet and read that this is a common issue with the Malibu and instructed how to open the center console to work with the wires and a button to force it to turn off. No warning lights were illuminated. The vehicle has been taken to the dealer for repair. They agreed that this is not an unusual occurrence, but confirmed there was no recall for the issue. I will also be contacting GM/Chevrolet for further assistance/complaint. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693054October 13, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Check engine light will come on entire car will shut off. Shuttering, braking locks up, all power is reduced, especially engine power. car will get towed to the Chevrolet dealership in temple, Tx and Killeen, Tx for repairs. When hooked up to the scanner all 7 modules show as faulty. Chevrolet of Killeen replaced only 3 of the modules stating that was the issue. two days after repair same issue has happened. when hooked up to the scanner again all modules were faulty again including the ones that were just repaired. car has been in the shop for 100 days now. the car will cool down, and the check engine light will reset itself showing no issues repeat the process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691403October 4, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The telematics module is having an issue where the onstar safety system in the car does not work this will automatically call emergency services in the case of an accident it also controls wireless CarPlay and the microphone connected to the radio so you can’t make hand free calls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691171October 3, 2025
UNKNOWN OR OTHER
Took my car to the dealer for a "shift to park" problem. Vehicle would not turn off and twice it restarted itself without the button being pushed. I checked my VIN number and there was no recall regarding this but Chevy stated that they were aware of the problem since the 2018 Malibu cars. Mine is a 2021. Apparently there was also a class action regarding this but I was never notified on one. I have not had to pay $481.86 to have this safety feature repaired and don't feel that this is my responsibility since Chevy was aware of the problem prior to me buying this care new. I'm asking to be reimbursed for the cost of this repair. Please assist me as to how I can make this happen as there was not even any warning light on the dash to notify me of this problem. Thank you, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689794September 25, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
Brake system failure lost brakes twice, went and got a diagnosis reading and it said brake system module failure. That it lost communication with the module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687663September 16, 2025
UNKNOWN OR OTHER
My car is in park but it keeps saying shift into park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687339September 15, 2025
ELECTRICAL SYSTEM
My car has about 82000 miles and while driving it stated that I was shifted to neutral and needed to be restarted. After a few seconds the steering wheel locks up and I can’t press the gas anymore, even though the car is still in drive. This happened about 6 times on the half mile drive home. I haven’t been able to diagnose it yet since the dealership is backed up for a month. I think it’s the neutral safety switch
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686423September 10, 2025
AIR BAGS
The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving 30-35 MPH, another vehicle collided with her vehicle on the rear end of the vehicle as well as the rear passenger side. The contact mentioned that the seat belt did retract during the impact. The air bags on the front driver and passenger sides deployed partially. The vehicle was still drivable. The insurance company informed the contact that they are waiting for a response from the auto body shop. The vehicle was not deemed a total loss. The contact stated she did not sustain any injuries. No Medical Attention. A police report was filed, however the police report was unknown. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 29,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11685208September 5, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Vehicle is registering multiple keys from surrounding like vehicles which causes the anti theft system to activate, disabling the vehicle and/or involuntarily draining battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684793September 3, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Shift to park message displays more and more frequently. Have to spend a couple minutes each time messing with the shifter to be able to turn my car off. Dealer says it is not covered under standard warranty, but I'm not paying out of pocket for a known GM issue. This should be moved up to a recall as it seems to happen more often than NOT and prevents the vehicle from powering off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682414August 22, 2025
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, SEATS
See attached document for complaint.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11681037August 16, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
Shift to parking message came up on dashboard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680998August 15, 2025
UNKNOWN OR OTHER
Backup camera has blurred vision when in R, the view on the dashboard is extremely blurry and seems to be condensed/ wet. Please check and advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680910August 15, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
After shifting into park and turning vehicle off -warning beep "place vehicle into park" comes on. It takes several "jerks" of gear shift to turn off. I'm scared its not in park and may roll.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676347July 26, 2025
ELECTRICAL SYSTEM
After I shift into park and turn my car off I’m getting a message that says Shift To Park. The car is already in park but it’s not recognizing this. I see that this is a known problem with 2022 Malibu’s but my VIN is not included. Can you please add my VIN to this recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675332July 22, 2025
ELECTRICAL SYSTEM
Vehicle will shut off and say shift neutral to start again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674887July 20, 2025
UNKNOWN OR OTHER
When you put my 2022 Chevy Malibu in park and turn the engine off the display states the vehicle is not in park. This does not go away and power stays on to the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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