Chevrolet Lumina Complaints

3,431 consumer complaints on file.

#707044May 31, 1999
ENGINE AND ENGINE COOLING:ENGINE, STEERING: STEERING WHEEL/HANDLE BAR
I WS DRIVING AT ABOUT 35 MPH WHEN I HEARD A NOISE LIKE I WENT OVER A BUMP OR POTHOLE. THEN I FELT A PULLING TO THE RIGHT, LIKE A FLAT TIRE,SO I IMMEDIATELY PULLED INTO A PARKING LOT. WHEN I STOPPED AND LOOKED UNDER THE FRONT PASSENGER WHEEL, IT LOOKED LIKE SOMETHING WAS FALLING. I GOT BACK INTO THE CAR AND TRIED TO MOVE IT FURTHER INTO THE LOT, AND THERE WAS A NOISE AND IT WOULD NOT MOVE. WHEN I GOT OUT, THE FRONT ENGINE CRADLE HAD FALLEN TO THE GROUND. IN ADDITION, THE STEERING WHEEL NO LONGER WORKED. AT FIRST LOOK, THE TOW TRUCK DRIVER AND MY MECHANIC THOUGHT THAT THE ENGINE CRADLE BOLTS HAD BROKEN, BUT WHEN THE MECHANIC WENT TO FIX IT, HE FOUND THAT THE ENTIRE ENGINE CRADLE HAD ROTTED OUT AND HAD FALLEN. IT WAS REPLACED ALONG WITH THE ENGINE MOUNTS, TIE RODS, AND FRONT UPPER MOTOR MOUNT. IF I HAD NOT PULLED INTO THE PARKING LOT, I WOULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT. INITIALLY, IT WAS REPORTED TO CHEVY THAT THE ENGINE MOUNTS HAD BROKEN. WE WILL BE SENDING THEM A LETTER WITH PICTURES OF WHAT HAPPENED WHEN THE PICTURES ARE DEVELOPED. THIS IS A VERY SERIOUS PROBLEM. IT IS NOT SOMETHING THAT WOULD BE APPARENT UNLESS A MECHANIC WAS AWARE THAT THERE COULD BE A PROBLEM AND CHECKED THE ENGINE CRADLE REGULARLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707048May 31, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR THAT VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706974May 29, 1999
SEAT BELTS:FRONT:RETRACTOR
THE SHOULDER BELT RETRACTORS ON THE DRIVER AND PASSENGER SIDE OF THE CAR HAVE FAILED. CHEVROLET HAS REFUSED TO HELP FIX THEM, AS THEY SAY THEIR BELTS ARE ONLY GOOD FOR 36,000 MILES, BUT THEY ARE REQUIRED BY LAW. I HAVE REPLACED THE PASSENGER BELT AT AN OUT OF POCKET COST OF $160. THESE BELTS WERE SUBJECTED TO NORMAL USE AND WEAR, AND I FEEL THE RETRACTOR IS DEFECTIVE. THE BELTS ARE USELESS WITHOUT A RETRACTOR AS THEY HANG LIMP DURING DRIVING. THE FAILURE OCCURED GRADUALLY OVER ABOUT 2 WEEKS AND THEN THE RETRACTOR STOPPED WORKING ALL TOGETHER. I CANNOT UNDERSTAND HOW A LAW REQUIRED SAFETY DEVICE CAN BE MADE SO BADLY THAT CHEVROLET ONLY GUARANTEES IT FOR 36,000 MILES OR 3 YEARS. A CAR LASTS A LOT LONGER THAN 3 YEARS, AND ITS SEAT BELTS SHOULD ALSO. I HAVE CONTACTED CHEVROLET AND I HAVE A FILE #990294288 FOR THIS CASE WITH THEM. THEY REFUSED TO HELP IN ANY WAY. THEY SIMPLY GAVE ME A RUN AROUND AND THEN SAID WE WILL NOT HELP. I DO NOT WANT TO HAVE TO PAY ANOTHER $160 TO REPLACE THE DRIVER SIDE BELT. I WAS LUCKY IN THAT MY BELTS FAILED WHEN I WAS JUST GETTING IN THE CAR, BUT WHAT IF IT HAD BEEN A CRASH. I DO NOT HAVE AIR BAGS AND AM DRIVING A FRIEND'S CAR UNTIL I CAN GET THIS MATTER RESOLVED. MY CAR IS NOT SAFE TO DRIVE RIGHT NOW BECAUSE OF THE FAULTY BELT RETRACTORS. THANK YOU FOR TIME AND I HOPE THAT YOU CAN HELP ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545813May 28, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PUMP FAILED CAUSING VEHICLE TO LOOSE ALL POWER TO THE WHEELS OF THE VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838626May 28, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY, AND SOMETIMES THEY DON'T WORK AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838524May 27, 1999
ELECTRICAL SYSTEM:WIRING
VEHICLE CAUGHT ON FIRE DUE TO A SHORT IN ALTERNATOR WIRES AND OTHER ELECTRICAL WIRING. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#838438May 26, 1999
SEAT BELTS:FRONT:RETRACTOR
THE DRIVER'S SIDE SEATBELT SYSTEM DOES NOT RETRACT BACK INTO HOUSING WHICH WONT PROTECT THE OCCUPANT IN EVENT OF A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706768May 22, 1999
FUEL SYSTEM, OTHER, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, SEAT BELTS:FRONT:RETRACTOR, VEHICLE SPEED CONTROL, STRUCTURE:BODY:DOOR
I HAVE RECENTLY EXPERIENCED NUMEROUS PROBLEMS ASSOCIATED WITH MY 1993 CHEVROLET LUMINA APV VAN. SHORTLY AFTER BUYING THE VAN NEW IN FALL 1992 I FOUND THAT THE GAS GAUGE WOULD NOT ACCURATELY REFLECT THE FUEL WHEN NEAR THE BOTTOM 1/4. I REPORTED IT TO THE DEALER TWICE WITH NO CHANGES MADE. IN JANUARY OF 1999, THE REAR TRUNK LID LOCK FELL OF AND AFTER HAVING IT REPLACED, I HAD TO RETURN IT AS THE MECH WAS LOOSE AT WHICH TIME I WAS TOLD THEY NEEDED TO REPLACE THE POWER LOCKING SYSTEM AS THAT WAS THE PROBLEM. ON APRIL 3, 1999, WHILE DRIVING ON THE INTERSTATE WITH THE FACTORY INSTALLED CRUISE CONTROL SET, I NOTICED THE SPEED STARTED TO INCREASE. I APPLIED THE BRAKES TO DISENGAGE THE CRUISE CONTROL AND IT WOULD NOT DISENGAGE. I HAD TO USE THE BRAKES TO CONTROL THE SPEED AS I COULD NOT TURN OFF THE CRUISE CONTROL. WHEN I SHUT THE VEHICLE OFF AND RESTARTED IT THE ENGINE BEGAN TO RACE SO I TURNED IT OFF AND HAD THE VEHICLE TOWED IN. THE DEALER SAID THE CRUISE HAD GONE BAD SO I HAD THEM DISCONNECT RATHER THAN PAY $600. TO REPLACE IT. IN THE LAST WEEK I HAVE HAD TWO OF THE SEATBELT RETRACTORS STOP WORKING (FRT PASSENGER AND 2ND ROW LEFT). WHEN I TOLD THE DEALER, THEY SAID THEY COULD REPLACE THEM FOR $400. I FELT COMPELLED TO REPORT THE PROBLEMS SPECIFICALLY THE CRUISE AND SEATBELTS AS THEY ARE SAFETY ISSUES AND THE CRUISE IS POTENTIALLY A HAZARD. THE SEATBELTS MAKE THE CAR LEGALLY UNABLE TO TRANSPORT PASSENGERS UNLESS I PAY $400. TO HAVE THEM FIXED. AND THERE ARE 5 MORE RETRACTORS THAT I SUSPECT MAY FOLLOW THE FIRST TWO. THANKS FOR YOUR INTEREST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838297May 21, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706733May 21, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS EITHER DON'T TURN ON OR, LATELY, STOP ALTOGETHER WHEN DRIVING. THIS IS AN INTERMITENT PROBLEM, BUT UNPREDICTABLE. I AM PARTICULARLY CONCERNED SINCE THEY NOW FAIL AFTER THEY ARE ON. BEFORE, THEY JUST WOULDN'T TURN ON AND I COULD WAIT UNTIL THEY WOULD. THIS IS A REALLY DANGEROUS SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838216May 20, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS MALFUNCTION IN HEAVY RAIN. WINDSHIELD WIPER BLADES WILL GET STUCK IN AN UPRIGHT POSITION FOR ABOUT 10 SECONDS, THEN THEY WOULD WORK. THIS MAY CAUSE VISIBILITY PROBLEMS, AND COULD RESULT IN A CRASH. DEALER CANNOT DETERMINE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838199May 19, 1999
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ON THE ROAD AND ANOTHER VEHICLE HIT HER IN THE REAR. UPON IMPACT, AIRBAG DIDN'T DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#706665May 19, 1999
ELECTRICAL SYSTEM:IGNITION
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837939May 14, 1999
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S SIDE SHOULDER BELT WON'T RETRACT, AND CONSUMER CAN'T USE THE SHOULDER BELT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837793May 12, 1999
SEAT BELTS:FRONT:RETRACTOR
SHOULDER BELT WON'T RETRACT, AND CONSUMER CAN'T USE THE SHOULDER SEAT BELT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837802May 12, 1999
STRUCTURE:FRAME AND MEMBERS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MOTOR AND THE FRAME SEPARATED FROM VEHICLE. MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837743May 11, 1999
SEAT BELTS:FRONT:RETRACTOR
SHOULDER SEAT BELT WON'T RETRACT DUE TO THE PASSENGER'S SIDE SHOULDER BELT BEING BROKEN. DEALER CAN'T DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837745May 11, 1999
STRUCTURE:FRAME AND MEMBERS
BOLTS PULLED THOUGH THE WASHER ON THE REAR FRAME MOUNTS WHICH CAUSED THE STEERING ROD TO DISENGAGE, RESULTING IN LOSS OF STEERING CONTROL. PLEASE GIVE ANY FURTHER DETALS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706392May 10, 1999
SEAT BELTS:FRONT:RETRACTOR
THE SEAT BELT DOES NOT TIGHTEN EVEN WITH A SUDDEN STOP, THEY WILL ALLOW THE CARSEATS TO MOVE MORE THAN AN INCH. UNABLE TO CONTACT CHEVROLET TO SEE IF THIS IS A PROBLEM WITH ALL CARS. TRYING TO PREVENT ANY OF MY KIDS HURT IN CASE OF AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545450May 10, 1999
STRUCTURE:BODY:DOOR
ON SEVERAL OCCASIONS VEHICLE DOOR LOCKED AUTOMATICALLY. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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