Chevrolet Impala Complaints (2015)

300 consumer complaints on file.

#11234349July 24, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG WARNING INDICATOR DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GUNN CHEVROLET (1650 I-35 NORTH SELMA, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234080July 23, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FOB BUTTONS DETACHED, THE VEHICLE SPONTANEOUSLY STARTED, AND THE TRUNK UNLOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SONS CHEVROLET (3615 MANCHESTER EXPY, COLUMBUS, GA 31909, (706) 322-8888) TO INFORM THEM OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 47,060.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234192July 23, 2019
VISIBILITY/WIPER
THE REAR WINDOW IS SMALL AND I DEPEND ON THE BACK UP CAMERA BUT IT IS DARK AND I CANNOT SEE A PERSON BEHIND THE CAR -- THE DEALERSHIP SAYS THAT'S THE WAY IT'S MADE AND GM GOES WITH THEIR DEALERSHIP -- THEY'RE WRONG -- TRIED TO GET IT FIXED SEVERAL TIMES WITH NO LUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233400July 19, 2019
ELECTRICAL SYSTEM
FOR SEVERAL MONTHS I WAS HAVING A PROBLEM WITH MY SIDE BLIND ZONE ALERT SYSTEM . DURING DIAGNOSTIC TESTING IT WOULD APPEAR TO BE WORKING. FINALLY THE PROBLEM WAS IDENTIFIED, REPLACED BY THE DEALERSHIP, NO COST TO ME, AND REPLACEMENT IS WARRANTED UP TO 80,000. NOW, A WEEK AFTER HAVING THE BLIND ZONE ALERT SYSTEM REPAIRED ,I STARTED MY CAR, AND NOTED MY DIC , ON THE INSTRUMENT CLUSTER WENT DARK, THE RADIO WENT DEAD, REAR VIEW CAMERA DID NOT WORK ETC, ETC. DROVE APPROX. TEN MILES, PARKED VEHICLE. APPROX. A HOUR LATER, STARTED VEHICLE, DIC IS NOW WORKING. I'M CONCERNED THAT THE ELECTRICAL SYSTEM IS FAULTY. I CONTACTED THE DEALERSHIP, AND THEY STATED, SINCE IT IS NOW WORKING, THERE IS NO WAY OF TELLING WHAT IS WRONG, AS LONG AS IT IS WORKING AGAIN. I'M CONCERNED THAT THE ELECTRICAL SYSTEM WILL FAIL AGAIN AND I MAY BE STRANDED SOMEWHERE. I ONLY HAVE 25,000 MILES ON MY 2015 2LT IMPALA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232018July 15, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHENEVER I TURN THE STEERING WHEEL TO THE LEFT, THE STABILITRACK AND ABS DASHBOARD LIGHTS COME ON AND THE READ-OUT PANEL SAYS BOTH SYSTEMS NEED SERVICE AND THESE LIGHTS STAY ON AND THE SYSTEMS SHUT-OFF MAKING THE VEHICLE LESS SAFE. I SHOULD POINT OUT THAT THE LIGHTS COME ON WHEN THE PAVEMENT IS DRIVE AND ITS WARM OUT. WHY IS THIS HAPPENING TO THE RELATIVELY NEW CAR WITH BARELY 50,000 MILES. THE CAR IS DESIGNED TO BE DRIVEN WITH THE STABILITRACK AND ABS SYSTEMS WORKING PROPERLY. I'VE LOOKING INTO THIS ON-LINE AND IT APPEARS MANY PEOPLE WITH IMPALA'S ARE EXPERIENCING THE SAME ISSUE. PEOPLE HAVE PAID TO HAVE PAID TO HAVE THE WHEEL BEARING ASSEMBLIES REPLACE, BRAKES REPLACE, SENSORS REPLACES, ONLY TO HAVE THE "SERVICE" LIGHT COME BACK ON SOON AFTER THE SERVICE HAS BEEN COMPLETED. FROM MY READING, IT APPEARS GM NEEDS TO ISSUE A RECALL TO FIX THIS ISSUE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230987July 11, 2019
ELECTRICAL SYSTEM
TAKATA RECALL. SIDE DETECTION SERVICE MESSAGE CENTER LIGHT IS A DAILY MESSAGE. ALSO RADIO BLACK SCREEN. RADIO SHORT,DASH BLACK SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228553June 30, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING, SIDE DETECTION ERROR. ALL GAUGES STARTED JUMPING AROUND AND NOT WORKING. AFTER SHUT OFF CAR AND TRIED TO RESTART, IT WOULDN'T TURN OVER. CHECKED AND BATTERY WAS OK BUT IGNITION WAS ACTING LIKE NO POWER. TOW TRUCK TO THE DEALER. DEALER SAID IT WAS A KNOWN ISSUE AND THEY WOULD REPAIR FOR FREE. THAT WAS 6 WEEKS AGO AND IT IS STILL SITTING AT DEALER BECAUSE THE PART IS ON BACK ORDER. CHEVROLET WILL NOT COVER THE COST OF A RENTAL VEHICLE. I HAVE TALKED TO 4 DIFFERENT PEOPLE (I HAVE KEPT ESCALATING) OVER A 3 WEEK PERIOD - HOWEVER WITH NO RESOLUTION. AFTER MY LAST REQUEST FOR ESCALATION, THEY SAID I WOULD GET A CALL BACK IN 3-5 DAYS. THAT WAS 2 WEEKS AGO AND I'VE NEVER RECEIVED A CALL BACK. DEALERSHIP IS UNABLE TO PROVIDE AN ESTIMATE OF WHEN THE PART WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223183June 28, 2019
FUEL/PROPULSION SYSTEM
THE INTAKE ROCKER ARM OIL CONTROL VALVE DETERIORATES AND PIECES GET LODGE IN THE CAM COVER PASSAGES. CAUSES VEHICLE TO MISFIRE AND NOT SHIFT PROPERLY. HAPPENS WHILE SITTING IDLE OR MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228272June 28, 2019
ELECTRICAL SYSTEM
BLIND SIDE DETECTION SYSTEM RECALL IS ONLY FOR 5 YEARS AND 80000 MILES. CHEVY KNOWING THIS IS A BAD PART, SHOULD HAVE TO FIX ALL SYSTEMS THAT FAIL DUE TO BAD MODULES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222645June 26, 2019
FUEL/PROPULSION SYSTEM
P0442(EVAP SMALL LEAK) USING EVAP TOOL J-41413-200,PRESSURE TESTED THE EVAP SYSTEM WHILE PERFORMING SYSTEM SEAL.FOUND THAT THE EVAP PURGE SOLENOID IS LEAKING.PLUGGED THE EVAP PURGE SOLENOID PORT AND FOUND EVAP PRESSURE LOSS NOT PRESENT. REVIEWED TECH 685 AND 201 HISTORY.PARTS WARRANTY CAUSE:FAILED PURGE SOLENOID FAILURE INSTALLED NEW EVAP PURGE SOLENOID.RETESTED AND VERIFIED SYSTEM SEAL. GM PARTS WARRANTY LO: 4025690 1.2 0329/6579 ORIGINAL RO# 495351 58101 MILES 03/14/2019 I HAD THIS CAR IN FOR THE SAME REPAIR MARCH 14, 2019 AND AGAIN JUNE 26, 2019. WHAT IS WRONG WITH THIS CAR THAT THIS PART GOES OUT SO OFTEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222141June 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING, THE SPEED FAILED TO EXCEED 50 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHEVROLET BUICK GMC (1220 E STONE DR, KINGSPORT, TN 37660, (423) 343-5036) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID WAS DIRTY AND NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO JACKSON CHEVROLET BUICK GMC (1975 N MAIN ST, LAFAYETTE, GA 30728,(706) 638-4222) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,361.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221995June 23, 2019
ELECTRICAL SYSTEM
BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER (DIC) DUE TO WATER INTRUSION. CHEVROLET IS REPLACING THE PART(S) UNDER WARRANTY BUT THE PART(S) ARE CURRENTLY NOT AVAILABLE AND HAVE BEEN ON BACK-ORDER FOR SEVERAL WEEKS. THE FOLLOWING THREE (3) SAFETY FUNCTIONS ARE NOT OPERATING: "REAR CROSS TRAFFIC ALERT", "REAR PARK ASSIST" AND "LANCE CHANGE ALERT WITH SIDE BLIND ZONE ALERT". ALSO HAVE NOTICED THE "FORWARD COLLISION WARNING ALERT" IS NOT FUNCTIONING. GM CUSTOMER CARE STATES THE PART(S) ARE ON ORDER. ESTIMATED DELIVERY TIME IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221959June 23, 2019
ELECTRICAL SYSTEM
BLIND SIDE DETECTORS MALFUNCTION, SMELL OF WIRE BURNING IN THE CAR, ALL DASHBOARD SYSTEMS STOPPED WORKING WHILE DRIVING ON HIGHWAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11221825June 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY SIDE DETECTION SYSTEM HAS FAILED AND NOT WORKING ON MY 2015 CHEVY IMPALA LT. MY CAR NEARLY CAUGHT ON FIRE TWICE NOW. WHITE SMOKE WAS BILLOWING FROM MY TAILLIGHTS AND BEFORE THAT MY ENTIRE INSTRUMENT CLUSTER WENT DEAD. AT FIRST IT SAID TO HAVE IT SERVICED. THEN MY FOB WOULD NO LONGER UNLOCK MY DOORS WITHOUT MANUALLY USING IT, THE SAME DAY MY CAR WOULD NOT START. I HAD ALL SORTS OF LIGHTS AND WARNINGS GO OFF. MY WHOLE COMPUTER SYSTEM WENT HAYWIRE THUS NOT BEING ABLE TO START MY CAR. AFTER GETTING MY CAR STARTED, I DID NOT HAVE ANY GAUGES, LIGHTS,NOTHING. IT WAS VERY DANGEROUS DRIVING
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11220572June 17, 2019
STEERING
I WAS PULLING OUT OF THE GAS STATION ON TO A BUSY HIGHWAY WHEN THE STEERING WHEEL BECAME VERY DIFFICULT TO MOVE AND A MESSAGE CAME UP ON MY DASH SAYING "WARNING: POWER STEERING SYSTEM FAILURE DRIVE WITH CAUTION. I WAS ABLE TO GET THE CAR TO A PARKING LOT AND POWER CYCLE WITH NO EFFECT. AFTER LETTING THE CAR SIT FOR 15 MINUTES I RESTARTED IT AND THE POWER STEERING WAS WORKING NORMALLY. THIS IS THE SECOND TIME IT HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220312June 15, 2019
STRUCTURE:BODY, EXTERIOR LIGHTING
WATER FILLING TRUNK AND GETTING THE BACK SEAT CARPET WET. MOLD SMELL UNTIL I DISCOVERED THE TRUNK NEEDS TO BE DRAINED. FOUND LEAKING GASKETS ON TAIL LIGHTS. BUMPER NEEDS TO BE REMOVED. COMMON PROBLEM DEALER WILL NOT FIX UNDER WARRANTY. I ONE OF THE TAIL LIGHTS ALSO FAILED. 38K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210804May 30, 2019
AIR BAGS, ELECTRICAL SYSTEM
MY SERVICE AIRBAG LIGHT AS WELL AS CHECK ENGINE LIGHT GO ON AND OFF WITH NO APPARENT REASON. I BELIEVE AN ELECTRICAL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209572May 23, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE TRUNK OF THE CAR LEAKS AROUND THE TWILIGHTS CAUSING THE TWILIGHTS TO SHORT OUT AND WATER TO GET INTO THE TRUNK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209583May 23, 2019
FUEL/PROPULSION SYSTEM, STEERING
WHILE DRIVING HOME FROM WORK POWER STEERING LOST POWER ON BRIDGE & COULD BARELY TURN WHEEL HAD THE VEHICLE TOWED TO DEALER WHEN I WAS INFORMED IT WAS ALSO LEAKING GAS FUMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208191May 17, 2019
ELECTRICAL SYSTEM
SIDE VEHICLE DETECTION GETS HOT AND SMOKES. CAUSING ELECTRICAL MALFUCTION.IN MOTION AND STANDING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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