Chevrolet Impala Complaints (2013)

272 consumer complaints on file.

#10897748August 22, 2016
TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT HEARD ABNORMAL NOISES THAT PROGRESSED WITHOUT WARNING. THE VEHICLE STALLED SEVERAL TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. TN ADDITION, THE ABS AND TRACTION CONTROL STABILIZER WARNING INDICATORS ILLUMINATED MULTIPLE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896933August 18, 2016
STEERING
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN, THE CONTACT HEARD AN ABNORMALLY LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE RESULTS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896710August 17, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE STABILITRAC CONTROL, SERVICE TRACTION CONTROL, ESC, AND ENGINE WARNING INDICATORS ILLUMINATED. THE CRUISE CONTROL LIGHT TURNED OFF AND, WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS A CLICKING NOISE COMING FROM THE GLOVE COMPARTMENT. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896441August 16, 2016
POWER TRAIN, STEERING, SUSPENSION
I TOOK MY CAR TO THE DEALERSHIP BECAUSE I HAD A FEW NOISES FROM THE FRONT END. ONE WAS A CLUNKING NOISE WHEN I REACHED SPEEDS OF APPROX 25 MPH, THE FRONT END WAS MAKING A POPPING NOISE, WHEN I WOULD BACK UP THEN PULL FORWARD THERE WAS A GRINDING NOISE, AND ALSO A FEW TIMES WHEN I WOULD MAKE A LEFT HAND TURN IT WAS LIKE MY CAR WAS STUCK FOR A FEW SECONDS WITH THE MOTOR REVVING, BUT WOULDNT MOVE. WHEN IT FINALLY WOULD, IT WOULD SHOOT FORWARD AND I ALMOST LOST CONTROL OF THE VEHICLE. WHEN I TOOK IT TO THE DEALER, I WAS TOLD BOTH LOWER CONTROL ARMS AND THE RIGHT FRONT HUB HAD EXCESSIVE PLAY, THE FRONT ENGINE, REAR ENGINE, STRUT MOUNT, AND TRANSMISSION MOUNT WERE TORN, THE FRONT TIMING COVER AND THE STEERING GEAR RACK WERE LEAKING AND ALL NEEDED TO BE REPLACED. SO MUCH FOR SPENDING SO MUCH MONEY FOR A CAR TO RELIABLY GET ME AND MY KIDS FROM POINT A TO B SAFELY. THANKFULLY THE DEALERSHIP IS HELPING ME OUT SO I CAN AFFORDS TO GET MY CAR FIXED, AND ITS STILL COSTING ME $2000. THE CAR ONLY HAS 60,3023 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892869August 3, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY ACCELERATING AND MADE ABNORMAL GRINDING NOISES DURING TURNS. THE STABILITRAK, ABS, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891799July 30, 2016
VEHICLE SPEED CONTROL
A FEW WEEKS AGO OUR DAUGHTER WAS DRIVING OUR 2013 CHEVROLET IMPALA. SHE INFORMED US THAT THE CAR JUST "TOOK OFF BY ITSELF." WE JUST ATTRIBUTED IT TO HER NOT BEING FAMILIAR WITH THE CAR. A COUPLE DAYS LATER, WHILE MY WIFE WAS DRIVING AND I WAS IN PASSENGER SEAT, AT ABOUT 25 MPH ON A CITY STREET, CAR SUDDENLY TOOK OFF AS IF SHE HAD SLAMMED ACCELERATOR TO THE FLOOR. PUSHING ON THE BRAKE ENDED SUDDEN ACCELERATION, ENGINE RETURNED TO IDLE, SO I HAVE TO ASSUME THAT PROBLEM IS POSSIBLY RELATED TO CRUISE CONTROL CIRCUITS AND THAT BRAKE MAY HAVE DISENGAGED CRUISE. CRUISE CONTROL CIRCUIT WAS "ON", SINCE WE HAD PREVIOUSLY BEEN CRUISING ON INTERSTATE, BUT WAS NOT ENGAGED (OR SET) WHEN INCIDENT OCCURRED. THIS PROBLEM CAME OUT OF NOWHERE, OCCURRED TWICE IN A WEEK'S TIME, THEN DISAPPEARED. WE ARE WONDERING IF IT WILL OCCUR AGAIN. 2013 CHEVROLET IMPALA W/ 60,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887862July 22, 2016
POWER TRAIN, ENGINE, TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE ABS, TRACTION CONTROL, SERVICE BRAKE ASSIST, AND CHECK ENGINE LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IN REVERSE, AN ABNORMAL NOISE COULD BE HEARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881359June 28, 2016
ELECTRONIC STABILITY CONTROL (ESC)
ELECTRIC STABILITY CONTROL GRINDING NOISE FROM FRONT AND ABS ENGAGES THE BRAKES AND LOW TRACTION LIGHT FLASHES ON WHEN LEAVING A STOP OR A RED LIGHT OR AT ANY OTHER OCCASION THAT REQUIRES MAKING A LEFT TURN AFTER BEING STOPPED. CAUSING THE VEHICLE TO HESITATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876422June 24, 2016
STEERING
WHEN TURNING THE STEERING WHEEL TO THE LEFT, THE CAR LURCHES SLIGHTLY FORWARD AND MAKES A TERRIBLE NOISE---LOUD ENOUGH TO BE HEARD OUTSIDE OF THE CAR. A MECHANIC CHECKED THE BALL BEARINGS IN THE WHEELS AND THEY WERE OKAY HE SAID. THIS NOISE STARTED A MONTH AFTER I BOUGHT THE CAR. IT DOESN'T MAKE THIS NOISE EVERY TIME YOU MAKE A LEFT TURN, BUT WHEN IT DOES, IT DOES IT REPEATEDLY IF MAKING A LEFT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876221June 23, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION SHIFTED INDEPENDENTLY FROM DRIVE TO NEUTRAL AND THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874291June 14, 2016
STEERING, SUSPENSION, UNKNOWN OR OTHER
WHEN MAKING LEFT TURNS, THE CAR HESITATES, AND THERE IS A GRINDING NOISE, WHILE TURNING. THE PROBLEM IS HAPPENING MORE OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873024June 7, 2016
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE TRACTION CONTROL, ENGINE POWER REDUCED. MESSAGE CAME ON AT HIGHWAY SPEED AND CUT ENGINE POWER REDUCING SPEED TO 25MPH NEARLY CAUSING AN ACCIDENT. THROTTLE BODY NEEDS TO BE REPLACED APPARENTLY A COMMON PROBLEM OVER MULTIPLE YEARS WHY WAS THERE NO RECALL OR AT LEAST A NOTIFICATION THERE COULD BE A PROBLEM INSTEAD OF LETTING SOMEONE'S CAR SHUT DOWN ON THE FREEWAY WITH NO WARNING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872494June 4, 2016
STEERING
TOOK VEHICLE TO DEALERSHIP FOR STANDARD OIL CHANGE. WHILE COMPLETING INSPECTION FORM THEY INDICATED THAT THE STEERING COLUMN IS LEAKING. THEY RECOMMEND IMMEDIATE REPLACEMENT FOR $1,300.00. THIS VEHICLE ONLY HAD 57,000 MILES ON IT. I TOLD THEM NOT TO REPLACE IT. THEY STATED YOU COULD HAVE A SMALL LEAK FOR MANY YEARS BUT IT WILL EVENTUALLY GET WORSE AND LEADING TO STEERING FAILURE. I ASKED ABOUT THIS BEING UNDER WARRANTY BUT OF COURSE I WAS 2 MONTHS OUTSIDE OF MY WARRANTY. I HAVE BEEN DRIVING IT SINCE THEY RECOMMENDED REPLACEMENT WITH NO ISSUES YET. I AM HOPING THAT A RECALL WILL BE RECOMMENDED FOR THIS VEHICLE. I MOSTLY DO HIGHWAY DRIVING WITH THIS VEHICLE AND PUT ON 70 MILES A DAY. HOPEFULLY ENOUGH UNFORTUNATE INDIVIDUALS HAVE THIS PROBLEM AND WE CAN GET A RECALL STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871050May 26, 2016
ELECTRONIC STABILITY CONTROL (ESC)
OFTEN WHEN I ACCELERATE MY 2013 CHEVY IMPALA ESPECIALLY WHEN TURNING, THE CAR WILL MAKE A GRINDING NOISE AND THE VEHICLE WILL HESITATE TO ACCELERATE AND ERRORS APPEAR FOR STABILITY TRACK AND ABS. THIS OCCURS ON BOTH PAVED AND SAND ROADS AND IN ANY ROAD CONDITION. I TOOK IT IN TO MY DEALER AND THEY REPLACED A CENSOR (FOR ABOUT $300 BUCKS WHEN IT WAS ALL SAID AND DONE.) WHICH FIXED THE PROBLEM FOR ABOUT A WEEK, NOW IT'S BACK AND IN MANY TRAFFIC SITUATIONS, VERY DANGEROUS. IT STARED AT ABOUT 30K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870863May 25, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH WITHOUT WARNING, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP AND FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,936.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870110May 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
CAR LOSES POWER AND STABILITRAK WARNING COME ON WHILE DRIVING NO ENGINE POWER AT ALL .CHECK ENGINE LIGHT COME ON AND STAYS ON TILL I SHUT OFF ENGINE AND TURN BACK ON ONLY THEN ENGINE LIGHT DISAPPEARS MY CAR ONLY HAS 37,000 MILES AND IS 3 YEAR OLD ITS HAPPEN ON THE HIGHWAY THREE TIME AND IN THE PARKING LOT OF MY WORK TWICE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865779May 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN THE ENGINE WAS RUNNING, THE AIR BAG LIGHT WOULD REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865915May 19, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2013 IMPALA, THE TRACTION CONTROL KICKS IN WHEN MAKING LEFT TURNS FROM A STOP. THIS IS MY THIRD IMPALA; 2003, 2009 AND THIS 2013. ALL THREE WITH THE SAME ISSUE SO THIS IS MY LAST IMPALA. HEY GM, GET YOUR ACT TOGETHER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864375May 11, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY STABILITRACK AND ABS KEEPS COMING ON AND OFF. IT DOES NOT MATTER IF I AM DRIVING ON A SIDE STREE OR ON THE BELTWAY. BELTWAY DRIVING IS DANGEROUS AND SCARY AS THE CAR SEEMS LIKE IT IS BRAKEING AND THEN SPEEDING UP. MAKING TURNS IT DOES THE SAME AND "JUMPS" WHEN I USE THE BRAKES. THIS IS ALL VERY DANGEROUS SITUATION AND SHOULD BE LOOKED AT ASAP. I HAS BEEN HAPPENING FOR 5 MONTHS AND THE SERVICE PEOPLE CAN NOT SEE ANY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862507May 2, 2016
UNKNOWN OR OTHER
I BOUGHT A 2013 CHEVY IMPALA. I HAVE NOT HAD THE CAR FOR EVEN A YEAR YET, AND EVERY TIME I TURN THE CAR ON YOU CAN HEAR A KNOCKING NOISE COMING FROM THE DASHBOARD. EVERY TIME I TURN THE CAR ON OR OFF. I CHECKED WITH A MECHANIC, HE TOLD ME THAT THEY HAVE TO REMOVE THE WHOLE DASH BOARD IN ORDER TO FIX IT! I BELIEVE THIS SHOULD BE A RECALL! I PREVIOUSLY HAD A 2008 ALSO IMPALA AS WELL, AND IT DID THE SAME THING. THE REASON I BOUGHT THIS 2013 IMPALA IS BECAUSE I LIKE CHEVY'S, BUT I DIDN'T THINK THIS WOULD HAPPEN AGAIN THAT IS A SHAME THAT YOUR COMPANY DOESN'T DO A RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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