Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10679288January 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE PASSLOCK SECURITY SYSTEM DISABLED INDEPENDENTLY. ADDITIONALLY, THE SECURITY LIGHTS AND EXTERIOR LIGHTING BEGAN TO FLASH. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672291January 13, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL AND THE BRAKE PEDAL BECAME STIFF. THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661742December 31, 2014
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY
2004 CHEVROLET IMPALA. CONSUMER HAD CAR FIXED AND RECEIVED NO REIMBURSEMENT. *TA THE CONSUMER REPLACED THE DASH LIGHTS AND THERE WAS AN ISSUE WITH THE AIR CONDITION AND HEAT. . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668365December 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER AND TACHOMETER GAUGE FAILED TO READ THE ACCURATE READING LEVELS. THE CONTACT MENTIONED THAT THE GAUGES SPORADICALLY INCREASED AND DECREASED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661694December 24, 2014
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA LS IGNITION LOCK CYLINDER WAS REPLACED. *MW THE CONSUMER IS SEEKING REIMBURSEMENT, IN LIGHT OF THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667630December 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660597December 22, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA DEALER HAS NOT RECEIVED PART FOR RECALL *CN THE CONSUMER STATED IN DECEMBER 2013, HE BEGAN TO EXPERIENCE A PROBLEM WHILE DRIVING ON THE INTERSTATE AT 65 MPH. THE VEHICLE WOULD LOSE POWER, INCLUDING THE SPEEDOMETER DROPPING TO ZERO. A LOCAL REPAIR SHOP INSPECTED THE VEHICLE, AND INFORMED THE CONSUMER, THE SPEEDOMETER IN THE CLUSTER HAD APPARENTLY GONE BAD. THE CLUSTER WAS REPLACED. HOWEVER, THE PROBLEM HAPPENED AGAIN. THE CONSUMER WENT TO ANOTHER SHOP AND THEY STATED THE SPEED CONTROL SENSOR WAS NOT FUNCTIONING PROPERLY. THE PART WAS REPLACED AND THE PROBLEM DID NOT RETURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667651December 22, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WAS NOT ABLE TO TURN IN ORDER TO START THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664511December 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO A BARRIER AND A SPEED SIGN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10659533December 16, 2014
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA KEYS AND IGNITION SWITCH. *MW THE CONSUMER STATED THE REPAIRS WERE DONE ON OCTOBER 13, 2014. HOWEVER, SHE DID NOT BELIEVE THE RECALL ADEQUATELY ADDRESSED THE PROBLEM SHE EXPERIENCED WITH THE IGNITION. ON MAY 7, 2014, SHE WAS UNABLE TO START THE VEHICLE, BECAUSE THE SECURITY LIGHT MALFUNCTIONED AND LOCKED THE IGNITION. THE IGNITION CYLINDER WAS REPLACED AT A COST OF $ 525.21. *JB UPDATED 12/10/14. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658456December 8, 2014
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA. CUSTOMER REQUESTING REIMBURSEMENT CAR QUIT, DUE TO IGNITION SWITCH MALFUNCTION. *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662315December 5, 2014
EXTERIOR LIGHTING
HAD HIGH BEAMS ON, HEADING HOME, LIGHTS ALL OF A SUDDEN WENT OFF! PULLED OVER AND STOPPED. LOW BEAMS WORK FINE, HIGH BEAMS DO NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661367November 30, 2014
SERVICE BRAKES, TRACTION CONTROL SYSTEM
MY SERVICE TRACTION SYSTEM AND ABS LIGHT STAYS ON CONSTANTLY WHEN I AM DRIVING. I DON'T KNOW WHAT KIND OF PROBLEM THIS IS COULD YOU POSSIBLY TELL ME SOME INFORMATION AND IF THERE'S A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660782November 25, 2014
VEHICLE SPEED CONTROL, STEERING
TL* THE CONTACT OWNED A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 70-80 MPH THEN SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE LOST POWER STEERING CAUSING THE VEHICLE TO CRASH INTO A GUARDRAIL. THE CONTACT SUSTAINED A CRACKED OR BROKEN RIB, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND WAS DEEMED DESTROYED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AFTER THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10660984November 25, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING DOWN THE ROAD WITH MY HIGH BEAMS ON, MY HEADLIGHTS WENT OUT COMPLETELY. MY LOW BEAMS WORK OK BUT IF I USE HIGH BEAMS THEY RANDOMLY GO OUT. THIS IS THE SECOND GM VEHICLE I HAVE HAD WITH THIS PROBLEM. THE MECHANIC AT THE GM DEALERSHIP SAID 4 OF HIS 6 FAMILY MEMBERS HAVE HAD SAME PROBLEM. A FORMER CO-WORKER HAD SAME PROBLEM. I CONTACTED GM AND WAS TOLD MY CAR WAS TO OLD FOR THEM TO FIX IT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659792November 20, 2014
ELECTRICAL SYSTEM
THE KEY SWITCH IS BAD SOME TIMES AFTER IT IS STARTED ALL DASH IS NOT WORKING AND SECURITY SYSTEM IS LOCKED AND YOU HAVE TO SHUT IT DOWN SOME TIMES MORE THEN ONCE HAVE BEEN TOLD THE KEY SWITCH IS BAD I ASK SOMEONE AT G.M. IF THEY COULD SEND ME THE SWITCH BUT TOLD ME I HAD TO TAKE IT TO A SHOP DID THAT AND ALL THAT WAS DONE IS PUT A PIECE OF SOMETHING IN THE KEY THAT DID NOT HELP THAT THE SWITCH IS BAD IS THERE ANY ONE THAT CAN HELP OR JUST SEND ME A SWITCH I CAN PUT IT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659857November 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654896November 13, 2014
ELECTRICAL SYSTEM
I JUST BOUGHT A 2004 CHEVY IMPALA JUST 1 WEEK AGO (70K MILES), AND I'M ALREADY HAVING MAJOR IGNITION TROUBLE. WHEN I TURN THE KEY, NOTHING HAPPENS -- THE SECURITY LIGHT BLINKS A FEW TIMES. WE REPLACED THE BATTERY AND CRANKING RELAY SWITCH, AND NO LUCK. I'VE SEARCH THE WEB AND YOUTUBE, AND THIS APPEARS TO BE A COMMON PROBLEM. SOME SAY THAT THE CAR NEEDS TO "RELEARN" MY KEY. OTHER SITES SAY I NEED TO DEACTIVATE/RESET THE SECURITY SYSTEM. SOMETIMES THE CAR STARS WITH NO PROBLEM. I DON'T KNOW WHAT TRIGGERS THE ISSUE. THIS IS BEYOND FRUSTRATING, AND I DON'T HAVE ANY MORE MONEY TO PUT IN THIS CAR. PLEASE, PLEASE HELP. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651232November 12, 2014
ELECTRICAL SYSTEM
2004 CHERVROLET IMALA. CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS MADE TO THE IGNITION. *KL THE CONSUMER STATED THE VEHICLE STALLED, WHILE DRIVING. A LOCAL REPAIR SHOP REPLACED THE IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653392November 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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