Chevrolet Impala Complaints (2003)

695 consumer complaints on file.

#10788301November 4, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE SERVICE ENGINE LIGHT ILLUMINATED CONSTANTLY. THE CONTACT ALSO STATED THAT THE VEHICLE OVERHEATED AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMENTLY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787901November 3, 2015
ELECTRICAL SYSTEM
ISSUES WITH SYSTEM SECURITY SYSTEM AND INTERMITTENT STARTING ISSUES AS NOTED IN THE HUNDREDS OF PREVIOUSLY REPORTS. IS THIS JUST A WASTE OF TIME, PROVIDING THIS INFORMATION TO NHTSA? OR IS SOMEONE GOING TO STEP UP TO THE PLATE AND HAVE GM FIX THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786371October 27, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY PASSLOCK SYSTEM HAS BEEN MALFUNCTIONING FOR YEARS NOW (2007-2015) AND AT RANDOM INTERVALS, MY CAR WILL NOT START AND I HAVE TO WAIT 15 MINUTES BEFORE THE ENGINE WILL START. SOMETIMES THE "SECURITY" LIGHT WILL TURN ON WHILE I AM OPERATING THE VEHICLE AND AFTER I HAVE PARKED IT, THE SECURITY LIGHT WILL FLASH AND I CAN'T START THE ENGINE UNTIL AFTER THE 15 MINUTE CYCLE HAS CONCLUDED. NOT ONLY HAS THIS ISSUE BEEN AN INCONVENIENCE, BUT I HAVE HAD OCCASIONS WHERE IT HAS PUT ME IN DANGER. I AM NOT RESPONSIBLE FOR THE PASSLOCK SYSTEM FAILURE, NOR DO I HAVE THE FUNDS TO REPAIR OR REMOVE IT. I BELIEVE THAT PASSLOCK WAS A FAULTY SYSTEM FROM THE BEGINNING AND THE FACT THAT IT HAS NOT BEEN RECALLED SHOCKS ME. I AM VERY AFRAID THAT ONE DAY THE PASSLOCK SYSTEM MALFUNCTION WILL OCCUR WHEN THE VEHICLE IS IN MOTION AND THAT I WILL LOSE POWER STEERING, BRAKING, AND OTHER VITAL OPERATIONAL FUNCTIONS. NOTICEABLY, THE PASSLOCK MALFUNCTION HAS BECOME MORE FREQUENT, SO I NEEDED TO FILE THIS COMPLAINT. I HAVE TALKED TO SERVICE EXPERTS AT MY LOCAL CHEVY DEALERSHIP AND THEY HAVE TOLD ME ON MORE THAN ONE OCCASION THAT THIS ISSUE IS WIDESPREAD, INCLUDING MANY GM VEHICLES, AND THAT EVENTUALLY MY CAR JUST WON'T START ANYMORE. THE QUOTED PRICES TO FIX THIS ISSUE (EITHER REPAIRING IT OR REMOVING IT ENTIRELY) HAVE BEEN RIDICULOUSLY HIGH AND I DON'T UNDERSTAND WHY I SHOULD BE FORCED INTO PAYING FOR A WELL-KNOWN GM/CHEVROLET PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780637October 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT FELT THAT THE RECALL REMEDY WAS PERFORMED INCORRECTLY AND FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778685September 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WOULD NOT TURN. THE CONTACT WAS NOT ABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778033September 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT A MONTH AFTER THE VEHICLE BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED WITHOUT WARNING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682301September 23, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE STARTING PROBLEMS AND ELECTRICAL SYSTEM/ IGNITION RECALL NOTICE. *SMD THE CONSUMER STATED THE STARTING PROBLEMS BEGAN TWO YEARS INTO OWNING THE VEHICLE. EVERY MECHANIC CHARGED HIM HUNDREDS OF DOLLARS IN PARTS AND LABOR, ONLY FOR THE PROBLEM TO RETURN. IN SEPTEMBER 2014, THE CONSUMER RECEIVED A RECALL NOTICE. HE TOOK THE VEHICLE TO THE DEALER, WHERE THEY PUT TWO RINGS ON HIS KEY FOB. THEY ALSO INFORMED HIM THE IGNITION SWITCH AND SENSOR NEEDED TO BE REPLACED, WHICH COST HIM SEVERAL HUNDRED DOLLARS. THE CONSUMER STATED THE STARTING PROBLEM HAS CEASED. THE CONSUMER BELIEVED HIS PROBLEM QUALIFIED TO BE RECALLED, SINCE SEVERAL OTHER VEHICLES WERE BEING RECALLED FOR IGNITION PROBLEMS. ALSO, THE LEFT FRONT DOOR LATCH ASSEMBLY WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682304September 23, 2015
ENGINE AND ENGINE COOLING
2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY ENGINEERING MISTAKE AND REQUESTS REFUND FOR REPLACEMENT ENGINE. *SMD THE REPAIR SHOP FOUND A MISFIRE IN THE #3 CYLINDER. THEY FOUND THE THREAD PULLED OUT OF THE HEAD FOR THE ROCKER ARM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763912September 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. IN ORDER FOR THE VEHICLE TO START, THE CONTACT HAD TO UNPLUG THE BATTERY AND PLUG IT BACK IN. ONCE THE VEHICLE STARTED, THE HORN SOUNDED AND WOULD NOT CUT OFF UNTIL THE CONTACT DISCONNECTED THE BATTERY AGAIN. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763521September 14, 2015
ELECTRICAL SYSTEM
MY VEHICLE WILL LOCK ME OUT FROM STARTING IT, AND WILL DISPLAY SECURITY. I BELIEVE THIS SAME ISSUE IS AFFECTING MY TRACTION CONTROL. THIS IS A KNOWN ISSUE AND I KNOW SEVERAL PEOPLE WHO HAVE DEALT WITH THIS SAME ISSUE. IT IS ABSOLUTELY NONSENSE THAT THIS ISSUE HAS NOT BEEN ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763687September 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER'S RECALL RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/03/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762858September 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. ON SOME OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,600. UPDATED 11/06/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749832August 19, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
GOT THE RECALL DONE ON THE CAR BACK IN MAY ON KEYS AND MY CAR STILL WON'T START HAVE LIGHTS AND EVERY THING BUT I HAVE TO GET OUT AND LOCK AND UNLOCK MY CAR THEN SOMETIMES IT STARTS. PLUS MY HIGH BRIGHTS LIGHTS ON DASH FLASH AND MESSAGE CENTER SAYS HIGH BEAM OUT BUT ONLY WORK HAVE THE TIME, MY CAR OUT OF NO WHERE SHAKEYS IN ANY CONDITION AND ITS REAR END DOES IT AT 50-60+ MILES AN HOUR AND WON'T STOP TIL I BRAKE PAST 40PMH AND WORN OUT FOUR TIRES BELTS ON BACK SIDE OF THEM IN FOUR WEEKS TIME AND SERVICE TRACTION SYSTEM LIGHT WON'T GO OFF EVEN I CAN'T FIND THE ISSUE HELP...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748606August 13, 2015
UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE AT B&B AUTOMOTIVE ON JULY 6TH, 2015. THIS VEHICLE HAD 43,850 MILES ON IT. I TEST DRIVED THE VEHICLE, EVERYTHING WAS PERFECT. ON JULY 17TH I REALIZED WHILE DRIVING THE VEHICLE IN "THE MESSAGE CENTER" SECURITY CAME UP. I IGNORED IT BECAUSE THE CAR WAS STILL DRIVING PERFECTLY. THAN A WEEK LATER IT CAME UP AGAIN WHILE I WAS DRIVING BUT NOTHING HAPPENED. I CALLED B&B AND NOTIFIED THEM OF THE ISSUE AND THEY TOLD ME TO MAKE AN APPOINTMENT BECAUSE MY CAR IS UNDER A AVP WARRANTY. 2 DAYS LATER I TRIED TO START MY CAR AND IT WOULDN'T START AT ALL! NOT EVEN CRANK. I TRIED 3 TIMES AND IT STILL WOULD NOT START. BECAUSE I WAS JUST GETTING OFF AT 11:45PM NO ONE WAS ABLE TO COME OUT AND HELP ME FROM B&B. I TOOK THE KEY OUT FOR ABOUT 5 MINUTES AND TRIED TO START IT UP AGAIN AND IT STARTED. 2 WEEKS LATER ON MY WAY TO WORK I TRIED TO START MY CAR AND IT WOULDN'T. I HEARD A CLICKING SOUND THIS TIME BUT IT WOULDN'T START. I CALLED B&B THEY SAID TO BRING IT IN OR GET IT TOWED, I EXPLIANED TO THEM I WAS ON MY WAY TO WORK. I TRIED TO START IT AGAIN AND GAVE IT GAS AND IT WORKED. NOW I HAVE TO GIVE IT GAS IN ORDER FOR IT TO WORK. I CALLED B&B AND NOTIFIED THEM BECAUSE I HAVEN'T EVEN HAD THE CAR FOR A MONTH AND THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED. I TOLD THEM I CALLED IN AND REPORTED THIS ISSUE 3 TIMES THEY SAID IT'S BEEN OVER 30 DAYS SO IT WOULD NOT BE COVERED UNDER WARRANTY. THAT IS NOT FAIR! I TRUSTED THEM IN TRADING MY CAR IN FOR THIS VEHICLE. I WORK FULL-TIME WITH 2 CHILDREN UNDER 4 AND THIS IS NOT SAFE. I SHOULD NOT BE RESPONSIBLE BECAUSE THIS SEEMS LIKE AN ELECTRICAL ISSUE OR BAD WIRING.????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748044August 12, 2015
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE RUNS HOT FOR SOME REASON, NOW ITS ANOTHER PROBLEM THAT CAME WEEKS LATER AFTER THE ENGINE PROBLEM WHICH IS IT WON'T CRANK NOMORE AT ALL IT HAVE TO BE A FUEL PROBLEM BECAUSE I SMELL GAS WHEN I TRY TO CRANK IT IN I RECENTLY JUST REPLACE A THE FUEL PUMP ABOUT 5 MONTHS AGO ..SO IF YOU GUYS CAN GIVE ME BIG HELP I WILL APPRECIATED IT NOT NO HELP THAT I COULD OF FOUND OUT FROM A BABY MOST LIKELY CHEVY NEED TO CONTACT ME TO FIX MY CAR BECAUSE THEY SOLD/RELEASED THE CARS OUT KNOWING OR NOT THAT THE CARS HAD A LIL WHILE OF LIFE I KNOW CARS FROM THE 90'S THAT'S NOT HAVING PROBLEMS LIKE THESE NEW CARS ''HELP ME PLEASE'' BEFORE I JUNK MY [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745505August 1, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
DEFECTIVE IGNITION SWITCH CAUSED CRUISE CONTROL TO MALFUNCTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10679167July 22, 2015
ELECTRICAL SYSTEM
2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEY RECALL NOTICE, BUT NO PARTS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733977July 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT WAS UNABLE TO START THE PARKED VEHICLE. THE SECURITY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733097July 10, 2015
ELECTRICAL SYSTEM, ENGINE
"SECURITY" WARNING ON MESSAGE DISPLAY. ENGINE DOES NOT START, HAVE TO WAIT MINUTES THEN CAR WILL START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725855June 17, 2015
ELECTRICAL SYSTEM
I HAVE NOT HAD AN ACCIDENT. I HAVE HAD THIS CAR LITTLE OVER A YEAR AND HAD NOTHING BUT PROBLEMS WITH IT. STARTED OFF SECURITY LIGHT FLASHING THEN NOT STARTING I COULD UNHOOK BATTERY AND RESET AND IT WOULD START. LIGHTS WOULD FLASH INTERIOR LIGHTS STAYED ON THEN DIDN'T WORK VOLTAGE METER WOULD BURY TO 0 BUT BATTERY WAS FINE AIR CONSIGN WILL NOT WORK WHEN THIS HAPPENS DOOR LOCKS DO THEN DON'T WORK BLOWS FUSES TRUNK WILL POC OPEN RADIO WILL LOCK HEADLIGHTS FLASH T I LL I PUT MANUAL LIGHTS ON THEN AUTOMATIC WOULD WORK LATER. SECURITY LIGHT FLASHES A LOT OF THE TIME ALL THESE THINGS START ACTING UP AND IT CONTINUES TO GET WORSE. SOMETIME CAR WILL JERK AND I HAVE TO RESET BY TAKING CABLE OFF THEN IT WORKS FINE. I HAVE KIDS AND I DO NOT FEEL VERY SAFE B IN THIS CAR. SOME OF HARD WORKING SINGLE PARENTS CAN'T AFFORD TO SPEND 700 HERE AND THERE FROM TRIAL AND ERROR WHEN IT SEEMS A LOT OF MODELS FROM THIS YEAR HAVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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