Chevrolet Impala Complaints (2015)

300 consumer complaints on file.

#11318840March 20, 2020
ELECTRICAL SYSTEM
SIDE DETECTION SENSORS AND WIRING HARNESD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315807March 3, 2020
EXTERIOR LIGHTING
WATER LEAK IN TRUNK DUE TO FAIL TAILLIGHT SEAL THAT CAN CAUSE ELECTRIC ISSUE AND MOLD MILDEW WHICH IS A SAFETY HEALTH ISSUE. HTTPS://WWW.IMPALAFORUMS.COM/THREADS/2015-LTZ-WATER-IN-TRUNK.1299889/ HTTPS://WWW.CHEVYTALK.ORG/FUSIONBB/SHOWTOPIC.PHP?TID/345533/ HTTPS://WWW.YOUTUBE.COM/WATCH?V=SWMZHHAXN5O
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11315558March 2, 2020
ELECTRICAL SYSTEM
SIDE BLIND SPOT DETECTION FAILURE, BURNING WIRE SMELL BEFORE FAILURE. TWO DAYS LATER RIGHT SIDE MIRROR STARTS BLINKING FOR NO REASON AND THEN STOPS, LEFT SIDE DOES NOTHING STILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315462March 1, 2020
STEERING
GOING DOWN THE ROAD I HAD A STEERING WITH CARE LIGHT POP UP. AND I HAD TROUBLE CONTROLLING THE VEHICLE. AFTER TURNING THE VEHICLE OFF FOR A COUPLE MINUTES THERE IS NOT PROBLEM. CURRENTLY I AM TERRIFIED OF DRIVING THE VEHICLE IN THE SENSE OF LOOSING CONTROL OR EVEN MY LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315351February 29, 2020
ELECTRICAL SYSTEM
THE PASSENGER SIDE BLIND ZONE INDICATOR LIGHT IN THE MIRROR IS MALFUNCTIONING. EVEN WHEN THE VEHICLE IS OFF THE THE LIGHT IS FLICKERING ON AND OFF. I HAD THIS EXACT SAME PROBLEM OCCUR WHILE THE VEHICLE WAS UNDER WARRANTY AND WAS REPLACED. I EVEN ASKED IF THERE WAS A WAY TO ASSURE THAT THIS WASN'T GOING TO HAPPEN AGAIN. THE DEALER TOLD ME THAT IT WOULDN'T, BEHOLD IT'S BACK BUT NOW MY VEHICLE IS OUT OF WARRANTY. NOT HAPPY AND CONCERNED THAT THIS ISSUE MAY CAUSE A ELECTRICAL FIRE WHILE IT IS PARKED IN MY GARAGE OR HAVE A ISSUE WHILE DRIVING WITH MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311057February 24, 2020
STEERING
WHILE DRIVING DOWN INTERSTATE STEERING ASSIST DISABLED ALARM CAME ON. VEHICLE BASICALLY IMPOSSIBLE TO STEER !! TOOK EXTREME AMOUNT OF EFFORT TO TURN WHEEL AT ALL. WAY BEYOND WHAT A NORMAL NON ELECTRIC STEERING CAR WOULD TAKE WITH POWER STEERING OUT. VERY DANGEROUS AT HIGHWAY SPEEDS. MANAGED TO GET CAR OFF ROAD WITHOUT KILLING MYSELF OR ANYONE ELSE. TOWED TO DEALERSHIP. STEERING GONE. $3100 TO REPLACE. RIDICULOUS FOR A 4 YEAR OLD CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310955February 23, 2020
ELECTRICAL SYSTEM
BLIND SPOT WARNING SYSTEM MODULE SENSOR 23424941 ISSUE I JUST HAD MY REAR BUMPER REPLACED BY THE AUTO BODY SHOP. WHEN THEY WENT TO PULL BOTH MODULES OUT AND PLACE THEM INTO THE NEW BUMPER, BOTH OF THEM WOULD NOT FIT DUE TO A CORNER OF THE MODULES EXPANDING FROM CORROSION FROM INSIDE THE MODULE. THERE ARE MANY COMPLAINTS ABOUT THESE. I SHOULD NOT HAVE TO PAY FOR THE REPLACEMENTS FROM GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310160February 19, 2020
ELECTRICAL SYSTEM
SERVICE SIDE DETECTION SENSORS. I OWN A CHEVY CRUSE,CHEVY IMPALA,AND A GMC ACADIA AND ALL 3 OF THESE CARS HAVE THE SAME PROBLEM. WATER,SALT AND DIRT GET INSIDE OF THESE SENSORS AND THEY SHORT OUT. ON THE IMPALA THEY SHORTED OUT AND I COULD NOT START THE CAR THE NEXT DAY. THE BATTERY DIED.WENT TO THE DEALERSHIP AND THEY DISCONNECTED THEM TILL THE PARTS CAME IN. STILL WAITING FOR THE PARTS. I WAS TOLD THAT THIS WILL ONLY HAPPEN AGAIN THERE IS NO PERMANENT FIX. THIS IS A $1400 REPAIR. NOT HAPPY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309815February 18, 2020
ELECTRICAL SYSTEM
I HAVE A CHEVY IMPALA 2015 WITH 1401K MILES. I AM EXPERIENCING GM BULLETIN N172097060 SIDE BLIND ZONE ALERT MODULE WATER INTRUSION ISSUE. I WAS TOLD BY BOTH THE DEALER (MACMULKIN CHEVROLET IN NASHUA) AND GM THAT MY ISSUE IS NOT COVERED DUE TO THE FACT THAT MY CAR HAS EXCEEDED THE 80K MILES. I TOLD THEM THAT I DID NOT RECEIVE THE NOTICE UNTIL MY CAR WELL EXCEEDED THE 80K MILEAGE. THE PROBLEM IS GETTING EXTREMELY WORSE. IT'S EFFECTING THE WHOLE ELECTRICAL SYSTEM OF THE CAR. THE CAR'S INSTRUMENT PANEL IS FLASHING ALL OF THE SENSOR ALERTS INTERMITTENTLY AND MY CAR WILL NOT START UNTIL I HAVE IT TOWED TO A MECHANIC AND THEY CLEAR THE FAULTS. THIS HAS HAPPENED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309172February 14, 2020
ELECTRICAL SYSTEM
"SIDE AIRBAG WARNING SYSTEM" INDICATION. I TOOK THE CAR TO THE DEALER AND WAS TOLD THE OBJECT DETECTION MODULE AND WIRE HARNESS HAD FAILED DUE TO CORROSION AND IT WOULD NOT BE COVERED UNDER WARRANTY. I RESEARCHED THIS ISSUE AND FOUND THAT THIS IS A COMMON ISSUE FOR GM VEHICLES. THE MODULES ARE LOCATED IN A POSITION THAT HAS NO PROTECTION FROM THE ELEMENTS. TO MAKE IT WORSE, THE MODULE ACTUALLY HAS A VENT THAT ALLOWS MOISTURE TO INFILTRATE THE MODULE. THIS IS A DESIGN FLAW THAT GM IS WELL AWARE OF. GM ISSUED A LETTER TO OWNERS OF EFFECTED VEHICLES BUT IF YOU DIDN'T GET A LETTER YOU ARE OUT OF LUCK. THE LETTER IS SPECIFIC ABOUT MOISTURE INFILTRATION OF THE MODULE AND OFFERS AN UPGRADED KIT TO FIX THE ISSUE. THE DEALERS HAVE NO IDEA THIS LETTER EXISTS BECAUSE IT'S TECHNICALLY NOT A RECALL. IN A NUTSHELL, GM IS AWARE THIS SAFETY ISSUE EXISTS IN THEIR VEHICLES BUT ARE DOING THEIR BEST TO AVOID DOING THE RIGHT THING AND REPAIR UNDER A RECALL. TO ADD INSULT TO INJURY, THIS IS THE 3RD MODULE THAT HAS GONE BAD. EACH REPLACEMENT IS $983.00. I'M BUYING A TOYOTA! GM CARS ARE AWFUL AND THEIR CUSTOMER SERVICE IS WORSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308692February 12, 2020
ELECTRICAL SYSTEM
A FEW WEEKS AGO I GOT A WARNING INDICATING THE VEHICLE DETECTION SENSOR WAS NOT FUNCTIONING AND THEN YESTERDAY WHILE STOPPED AND IN GEAR AT A RED LIGHT ALL THE SCREENS FLICKERED AND GAUGES WHEN ALL OVER THE PLACE WHILE THROWING OVER 30 CODES ACROSS THE SCREEN INCLUDING ANTI-THEFT WHICH LOCKED ME OUT OF EVERYTHING. I TOOK THE VEHICLE IN IMMEDIATELY AND THEY CONFIRMED OVER 30 CODES WERE THROWN. LOOKS LIKE A BAD DESIGN ON THE SENSORS THEMSELVES ALLOWS CORROSION OVER TIME ESPECIALLY IN COLDER CLIMATES LIKE MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307614February 6, 2020
UNKNOWN OR OTHER
SIDE DETECTION SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307257February 5, 2020
STEERING
POWER STEERING FAILED WHILE DRIVING. THE RACK HAS TO BE REPLACED. IT'S A $3,000 REPAIR ON A 5 YEAR OLD CAR WITH LESS THAN 60,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307028February 4, 2020
ENGINE
ROCKER ARM OIL CONTROL VALUE WAS REPLACED ONCE AND HAS WENT OUT AGAIN AND THE PIECE WAS SAID TO BE FAULTY BUT GMC CANNOT TELL ANYONE A DATE ON WHEN THEY WILL HAVE THIS PART AVAILABLE.IVE HAD THIS PART REPLACED ONCVE ALREADY AND NOW IM BEING TOLD IT IS NO LONGER AVAILABLE AND MY CAR THAT I HAVEN'T HAD EVEN A YEAR CANT BE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302714January 29, 2020
EXTERIOR LIGHTING
THE FRONT HEADLIGHTS GO OUT EVERY FEW MONTHS I'VE ALREADY HAD TO REPLACE LIGHTS 3 TIMES IN ONE YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302376January 27, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARING LIGHT ILLUMINATED WITH AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO THE DEALER (RON CRAFT CHEVROLET 4114, I-10, BAYTOWN, TX 77521 (281) 839-2586) BUT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V465000(AIRBAGS) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,536. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301230January 22, 2020
STEERING
LOSS OF POWER STEERING ASSIST AND A "SERVICE POWER STEERING" MESSAGE. LOSS STARTED UPON START-UP IN MORNING AND CONTINUED THRU 25 MILE COMMUTE TO WORK. EIGHT HOURS LATER CONDITION WAS GONE AND ALL SYSTEMS NORMAL FROM START-UP TO RETURN COMMUTE HOME. DURING LOSS OF ASSIST CAR WAS EXTREMELY DIFFICULT TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291990December 30, 2019
ELECTRICAL SYSTEM, STEERING, WHEELS
LEAVING HOME GOING TO THE FUEL STATION TO GET GAS FOR MY CAR. I PULLED OUT OF THE GAS STATION AND STARTING DRIVING DOWN THE ROAD ABOUT 1 MIN IN TO DRIVE MY SERVICE LIGHT CAME ON STATING TO SERVICE MY POWER STEERING, I COULD NOT HANDLE THE CAR, THE STEERING WAS STIFF TO TURN, I HAD TO PULL OVER SHUT DOWN THE CAR WAITED A FEW MINUTES STARTED THE CAR BACK UP AND THE POWER STEERING RETURNED TO NORMAL. SENSE THEN, I HAVE HAD A FEW MORE OCCURRENCES WITH THE POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290618December 21, 2019
UNKNOWN OR OTHER
AUDIO DOES NOT WORK. INFO INDICATES "OFF". UNABLE TO TURN AUDIO ON.RECEIVED REAR-END BUMP. AFTERWARD NO SOUND FOR WARNING EQUIPMENT OR RADIO. THE VEHICLE WAS BEGINNING FORWARD MOVEMENT. VERY MINOR DAMAGE TO REAR BUMPER AND TRUNK AUDIO OFF AFTER DAMAGE REPAIRED..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11289855December 18, 2019
ELECTRICAL SYSTEM
SIDE DETECTION SYSTEM IS NOT WORKING PROPERLY. IS ALSO CAUSING CAR TO TURN OFF AT LIGHTS AND ONE TIME EVEN STARTED TO SMOKE. S OLD IT WAS COVERED UNDER WARRANTY BUT WHEN I TOOK IT TO THE DEALERSHIP THEY SAID IT WASN'T. ONCE I WAS ABLE TO CONFIRM THAT IT WAS UNDER WARRANTY IT WASN'T ANYMORE BECAUSE I HAD EXCEEDED THE MILES. THIS IS A SAFETY HAZARD AND IS COMMON AMONG PEOPLE WHO OWN THIS YEAR AND BRAND!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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